Love the variety of flavors here--super interesting and fun ones at that. Ice cream came out to…read morearound $20 for 3 single scoops. Servings were substantial. Staff are friendly and helpful. Can get crowded and hectic around the ordering area.

The best ice cream shop in Santa Cruz! You grab a ticket from outside and order when they call your…read morenumber. Expect it to be crowded but they usually have plenty of workers so the wait isn't normally too bad. Parking is usually a pain so I often park in the block next over.

Years later we still try to come here whenever we are in downtown Santa Cruz. It is not cheap, but…read moremy goodness is it luxurious! I was so full from lunch so I shared a small handmade waffle cone with their rich and vegan dark chocolate sorbet covered in their homemade marshmallow fluff and torched to perfection! My spouse ordered an espresso milkshake with their vanilla bean ice cream. It was the perfect birthday treat!

I've been coming here for a long time and visit pretty frequently, so this experience was really…read moredisappointing. When my boyfriend and I walked in, one of the employees was having a conversation with what looked like friends. I didn't mind at first because there were two other employees standing at the front, so I assumed one of them would help us. Instead, we stood there for several minutes without anyone acknowledging us. I understand if the other employees weren't assigned to the register, but what bothered me was that no one even took a second to say, "We'll be with you shortly." A simple acknowledgment goes a long way and would have made a big difference. The lack of customer service and communication made us feel ignored so we just ended up leaving and went some place else. As someone who has supported this business for a long time, it was disappointing. I hope management addresses this because good customer service is just as important as the product itself.

After a day at the beach, we were craving some ice cream and decided to check out this place after…read morea friend's recommendation. I'm so glad we did. They had a huge variety of flavors, and choosing just one was no easy task. Thankfully, they offered samples, and the employee helping us was incredibly friendly and provided excellent customer service. She answered all of our questions and was very patient while we made our selections. We ordered a couple of double-scoop ice creams, a brownie sundae, and I got a two-scoop sundae with Snickerdoodle Cookie Dough and Strawberry Cheesecake ice cream. Everything was delicious, and they were very generous with the hot fudge. After all these years of going to the beach and passing by this place, I can't believe I never stopped in before. Anytime I'm in the area, I'll definitely be stopping by for ice cream again!

Love this place! Sooooo many options and fun flavors. We were staying in Carmel, and made a late…read morenight 45-min trek just to get this ice cream. Our scooper was very friendly and allowed us to try as much as we wanted. We don't live nearby so we were really grateful for that. I got the mandarin orange flavor and a raspberry chocolate flavor - can't remember the names but they were top tier. So many awesome flavors to choose from wish we could go more often!

Great experience at Polar Bear Ice Cream, as the staff were kind, patient and helpful and the…read morelocation is convenient and easy to find. The menu has a good range of flavors and you can sample and try any that you might be interested in. My mom got the lemon sorbet after sampling a blackberry flavor and a honey lavender one. I opted to skip the samples and choose one of my go-to flavors - thin mint, which was delicious. It was such a refreshing treat! The shop also has some seating and chairs where you can sit and enjoy your ice cream. The prices were pretty reasonable and while we ordered junior scoops, the portion size was larger than expected. Definitely recommend!

After a long day at the beach, we stopped in about 10 minutes before closing, and the staff were…read morestill friendly and helpful. My husband and I both ordered the almond fudge on a sugar cone, and it did not disappoint. It was creamy, flavorful, and full of nuts. We will definitely be back!

Donnie Darko!! This…read moreis what makes the surrounding towns/ Santa Cruz unique. Living in SF we wanted to find something different and unique. We appreciated this corner coffee shop and the vibes. We even came back the next day just for Donnie Darko - if you enjoy iced coffee this is it! One of the cons of this drink is it comes only in one size; apparently a specific formula or proportion of ingredients. Would come back to this town just for this amazing coffee!

An OK place to get coffee and a pastry here in the Santa Cruz area. Definitely a bit dingier and…read moredarker than most coffeeshops, with some concerns about cleanliness - tables were sticky and there was food and crumbs on the floor around my chair before I sat down. Coffee and pastries are decent, although the pastries are priced pretty expensive. Lots of activism and messaging by the coffeeshop, which can be a plus or minus depending on your proclivities.

Went here with my husband for walking in the neighborhood and had the ice cream was delicious! Good…read morecustomer service and even people in general are friendly here in Santa Cruz. We got peach flavor which had real peach pieces, wasn't too sweet and we had popcorn (A pick from my husband) I was reluctant to have it but it ended up being one of my favorites! Highly recommend. Very good quality ice cream, Good Prices and Good Customer service. Do it.

Stopped in for ice cream that was delicious! Servers were exceptionally friendly & helpful as there…read morewere lots of flavors to choose from! Shop is large with high ceilings and lots of places to sit.

These are the best crepes in Santa Cruz! I came here for a trip twice now and I cannot hit the road…read morewithout getting one of these massive crepes to go. My personal favorite is the strawberry banana nutella crepe with whipped cream. The place itself is small, yet cozy and you can tell is a local hidden gem. Service is quick and each crepe is cooked to perfection.

We stopped by here for a quick snack to hold us over for dinner and the crepes were pretty dang…read moregood. They really pack in the strawberries. I had the nutella and PB mix and it was good. Service and price were right on!

This one was difficult. It was really closer to a 2.5 for me, but with all of the other ice cream…read moreplaces around town, Cruz Creamery just really misses the spot. Ultimately, we came here because the other one that we wanted to go to down the street had a line into the parking lot. In hindsight, we probably should have just waited. The ice cream here just didn't stand out. It melted too quickly-almost like it wasn't really kept cold cold. The flavors meshed together and didn't really pop and you know something is odd when after going through 4 flavors, the lady up front say, "that's the best", or "that's one of my favorites" to each and every one of them. Getting your order mixed up was also a deduction. I wanted a brownie sundae and because she was out of hot fudge, asked if that could be replaced with caramel. I said yes, but ended up just getting a caramel sundae without the brownies?! Unfortunately I didn't notice until after I sat down with my sundae to which point, I just didn't care enough to get it fixed. The place seemed dingy and confused. With ice cream, but froyo, it could be a bit confusing. Overall, it just didn't seem genuine. There are too many ice cream shops around and to call this one a local and community focused ice cream shop seems like a bit of a stretch to me.

Cool dessert shop offering lovely lounge seating, ample space, a froyo station with a variety of…read moretoppings in the yogurt bar, and plenty of ice cream flavors in the display case, including vegan and sorbet options. There were 4 types of chocolate available, but no dark chocolate. I opted for a double chocolate fudge brownie milkshake. They didn't have lowfat milk but the worker was friendly and offered to put less milk. Strangely, the shake ended up being on the watery side. It also wasn't quite filled to the top, and even got foamy at the surface. But it was delicious nonetheless.