Great service! I really like the doctor, I felt taken care of…read more My health concern was quickly addressed, in & out which was important to me during this covid period. The office was ran professionally and felt clean. I highly recommend this location and am definitely making this my go to place when needed. Thank you guys for making a really crappy day, quick and easy.

Since post doesn't let you give this business 0 star the one star is being forced l. Back in…read moreDecember I posted how PUC requested my deductible upfront for treatment when I was sick with the flu. I walked out without any treatment. Which is violation of insurance provider contract. Today I get an explanation of benefits for treatment I did not rendered and PUC charged my insurance $500.00 and received a payment from my insurance for $200.65. Despite the provider stating their weak explanation for their actions this only proves my point they put business before patient care. This was no accident, despite being denied treatment, they turn around and bill my health insurance company for services NEVER rendered . That is bad billing practice. I am taking my complaints to the Better Business Bureau and my insurance company. I would seriously think about taking your business to Premium Urgent Care. And Sonya L business manager here is my personal message to you. Return your payment of $200.65 back to my insurance company. Because I am not a stupid consumer and your business practices are extremely questionable.

Was disappointed with service. Took my 88 year old dad.waited over an hour in waiting room. Finally…read moredr. Came in said he needs to go to hospital. Instead of them calling an ambulance for him.he held the door to let us out so I drove home and called for ambulance. Losing faith in this practice. Sad

I've been with this office for the past 5 years and every time I've been there I've had a positive…read moreexperience. I recently visited for an annual exam and I have been seen by both Dr. John and Dr. Wilson. They both are such good people. They have great personalities and are so genuine when talking to you and make you feel safe with them taking care of you. The shields location however, I can't remember the doctors name but I was seen by one of the female doctor and she was pretty blunt and made me never want to see another doctor. Lol at least at the Shaw location they break it to you easy that you're unhealthy

The service was fast and efficient. Laura Merritt, NP is so thorough, personable, and made my…read morevisit a joy. She is very kind, and the office staff was as well!

Twisted my ankle and I wanted to get an x-ray to make sure it wasn't broken. Went to Concentra…read morewhere there were a dozen people in the waiting room and then they told me that they weren't doing x-rays that day. I called every day healthcare and they were able to get me in right away. Dr. Palms was friendly, knowledgeable, and a great doctor! They also do primary care so I will be going more regularly.

My children are patients at Clovis Medical Providers. Our pediatrician is Dr. Ramirez. We…read moreabsolutely love her!! She is incredibly kind and knowledgeable. She takes the time to truly listen to parents concerns and also talks and values the conversation with her patients. The front desk staff is also nice and attentive. I have not had an issue scheduling a quick appointment when my children are sick. Sometimes it's a bit difficult to get through while calling, but, that's about it.

0 stars. Made an appointment five months out arrived at the…read moreappointment was told the doctors leaving right now and had to cancel my appointment. Horrible horrible horrible would not recommend to anybody.

Came in as a walk in on Friday for back & neck pain from a car accident. Receptionist was nice and…read moretold me that I will need to finish registering online with a link they texted me. YOU MUST BRING BOTH MEDICAL CARDS !!! Please don't make the mistake of not having it at hand or a photo. Many patients I saw left upset because they didn't have the medical card 'with the flowers'. Before you would just show your initial medical card but now you need to show both. It is a new thing ( I noticed with other clinics) but the card itself is new. Yes you will have to wait for 30min-hour to be seen. Not a surprise. I waited patiently and they took good care of me. Next day I came in for X rays, I was seen by Dr. Constance. What a nice and funny lady she was! The X-ray tech also guided me through the process of getting X-rays done. A male nurse came in a brought me water and snacks as well. The clinic and people are generous here, YOU just need to have patience. Urgent cares and emergency rooms are known to be busy and long.

We came in with an appointment, but we weren't taken to a room for an hour and a half. From the…read moreroom, we could hear the staff chatting and laughing, with no regard for the patients. Slow, unprofessional and with no sense of urgency.

I went into urgent care there for a second allergic reaction in two days. The young eoman behind…read moreyhe dedk was more interested in talking to her co worker Than in hearing about my increasing symptoms. I left there and went across the street to United Health and received timely and appropriate treatment. Avoid this place if possible. Treatment at the hospital is wonderful...GO THERE INSTEAD.

When you go into an urgent care , you expect to be taken care of not judged or looked at weird, ALL…read morethe women at this location will stare at you and make you feel extremely uncomfortable , if you don't want to work in healthcare DONT! specifically the front desk girl with an odd haircut was the rudest out of them all. Don't come here if you actually need help, they will not help you!

This place should be sued. And I think I will. Do not come here. My father came here for a quick…read moresolution when his primary care was unavailable. The doctor said he had a medical issue that could potentially be cancerous and he needed an emergency referral to a specialist. They NEVER sent the referral and my parents had to go in and call them for days. They also all lied and said they had sent the referral. We confirmed with the specialist they had NEVER sent it. I'm an attorney and just you wait until I take legal action for this. All the people who work here are losers who never made anything of themselves. Again, I will happily see you in court. Don't ever mess with my father and his health.

I had a appointment at 10:30am , they called me to schedule a appointment for my ex-rays results I…read moregot there at 10:30 so on time and they had no clue where I got my ex rays at or where I took them unbelievable, then the girl that was taking my blood pressure walked out another girl came in asked me the same question that first girl did ,where did I take my ex rays at I'm like you called me to get my results I'm so confused so I told her where I went to get ex rays then I hear them in the phone trying to get my results WOW by that point it's 11:30 am still no one came back in my room to check on me so I was left in a room for a hour , I walked out and said I need to reschedule no one knows what there doing around here Never again will I go back , so unorganized and not professional at all very Geto !! 0 stars for that Dr office

Made appointment online so I could "wait in my living room", after 45 minutes of sitting in their…read morewaiting room I walked out. Was terrible listening to how poorly their staff handled most other patients and couldn't even answer simple questions they had like how much would a finger X-ray only cost. I'm sure for some people they get right in and it's fine but for other people it's a shit show. Definition of a poorly run organization, can't deliver consistency because it's down to chance. End of the day, even if they got me in fast I wouldn't come here because it's clear that there are managerial issues here.

I am not sure if people working there have a proper medical degree or training to be this…read moreincompetent in their work. It is a shame this place still exist. The doctors are rude and careless for patient. They could care less who and what for is visiting. Their nurses cannot even draw blood. Please close this place down or change management. You guys are horrible. Their emergency care specially is a disaster. Go there on your own risk.

I accidentally scheduled my appointment at the Fresno location instead of Clovis (about 35 minutes…read morefrom me), but the visit itself was smooth. The staff was kind, professional, and I was in and out quickly. A few days later, I discovered they had tried to call about my lab results but did not leave a voicemail. When I called to follow up, I learned there had been an issue processing my labs and I needed to come back in for another swab. Not receiving a voicemail and having to return -- especially with work travel and the distance -- was frustrating. That said, this is where their team truly impressed me. Priscilla was incredibly kind and made sure everything went smoothly when I returned. I was seen quickly and they confirmed I would not have to pay another copay. Shortly after, the manager, Yaya, personally called to apologize, explain the process improvements they've implemented, and followed up promptly once my results were ready. Mistakes can happen. What matters is how a business responds -- and they responded with accountability, professionalism, and genuine care. I truly appreciate how they handled the situation and would confidently recommend Accelerated Urgent Care.

For starters, the waiting room was very chaotic -- there was a physical altercation that occurred…read morebetween two teenagers, who were ultimately allowed to stay despite making other patients like myself very uncomfortable. They should have been politely escorted out by security. I could easily get over that though. The quality of care, however, not so much. I went in for a severe sore throat that had persisted for 11 days. After testing me negative for strep, they immediately discharged me and began replacing the lining on my seat. Turns out there's more bacterial infections than just strep. After two more days of worsening symptoms, I went to my primary care doctor who finally prescribed me the antibiotics I needed. Overall I would avoid this place because their evaluation was not very thorough, which led to me not getting the treatment I actually needed. The waiting room chaos was just the cherry on top.

I'm sure I'm not the only patient here who has to complaint about the wait time.. what's the point…read moreof having an appointment if, dr can't attend to you in a timely manner.. if they're behind schedule, it would only be respectful for staff to let patients know ahead of time or kindly asked if they will like to reschedule their appointment.. no one want to come in for an appointment and sit over 2 hours in the room waiting for a 5 min visit!!!! An appointment should never be over 2 hours visit!!

I was looking for a new dentist and decided to try Dr Kaur on Milburn. First appointment was for a…read moresimple teeth cleaning. Big mistake. I waited an hour to see her then I was told the X-ray machine was being fixed so nothing they can do today. Not even the cleaning. No thanks! I also saw my information in their screen, it said my preferred pronouns was he/him. I never told them that. Ridiculous waste of time.