I accidentally scheduled my appointment at the Fresno location instead of Clovis (about 35 minutes from me), but the visit itself was smooth. The staff was kind, professional, and I was in and out quickly. A few days later, I discovered they had tried to call about my lab results but did not leave a voicemail. When I called to follow up, I learned there had been an issue processing my labs and I needed to come back in for another swab. Not receiving a voicemail and having to return -- especially with work travel and the distance -- was frustrating. That said, this is where their team truly impressed me. Priscilla was incredibly kind and made sure everything went smoothly when I returned. I was seen quickly and they confirmed I would not have to pay another copay. Shortly after, the manager, Yaya, personally called to apologize, explain the process improvements they've implemented, and followed up promptly once my results were ready. Mistakes can happen. What matters is how a business responds -- and they responded with accountability, professionalism, and genuine care. I truly appreciate how they handled the situation and would confidently recommend Accelerated Urgent Care. read more

For starters, the waiting room was very chaotic -- there was a physical altercation that occurred between two teenagers, who were ultimately allowed to stay despite making other patients like myself very uncomfortable. They should have been politely escorted out by security. I could easily get over that though. The quality of care, however, not so much. I went in for a severe sore throat that had persisted for 11 days. After testing me negative for strep, they immediately discharged me and began replacing the lining on my seat. Turns out there's more bacterial infections than just strep. After two more days of worsening symptoms, I went to my primary care doctor who finally prescribed me the antibiotics I needed. Overall I would avoid this place because their evaluation was not very thorough, which led to me not getting the treatment I actually needed. The waiting room chaos was just the cherry on top. read more

DO NOT GO here unless you want bills being sent to you almost a year after your visit! This place bills as if they are a primary care doctor office and charge way more than your co-pay for insurance! Not to mention asking for money almost a year later is insane! They also save your payment method on file and bill you anyway! Giving 2 stars so my review isn't hidden. They deserve negative stars. read more

The receptionist has no clue how to get patients in order. I came in earlier than many other patients and they were treated earlier than me. I completed the registration form at 6:50pm and they failed to get me into the line. Then after 30 minutes they realized that even though I received the confirmation, they cannot find it and had to re-do the form and get into the line again. This cost me 40 more minutes of waiting. The reception has no clue what their job is. read more

Accelerated Urgent Care - Urgent Care Near Me - Fresno, California

I uploaded my insurance info ahead of time through online booking and ofc the employees don't check my insurance. I had also looked up urgent cares that take my insurance through Blue Shield and this was one. I show up and I'm told I would have to pay out of pocket if my insurance doesn't pay for my visit and I ask how much. They couldn't even answer how much an out of pocket appointment was. I also have a document from my insurance stating coverage for this urgent care. So dumb. Better off just going to my current provider. read more

Would give negative if i could. First will not give what you need per your job. Needed a note and they couldn't give me the time i needed so i left WITHOUT GETTING ANYTHING DONE. Come a few weeks later a $328 bill for WHAT?? I had nothing done this place is a scam of a doctors office and the "doctor" is a POS read more

Sliced my finger open and need medical attention. I didn't want to go to the ER because I thought it would be a nightmare, so I went to AUC. Bad decision. It was after 9PM and they only had one provider working. The waiting room was fully packed, enough people that 2/3 providers should have been working (more on this soon). Went to the front counter and was calm and polite despite my finger actively bleeding. The receptionist could not have been more bothered and annoyed that I was there. Whatever, I checked in, what option did I have? I started waiting and people inquired about how long they would have to wait. Everyone was being quoted 90 minutes to 2 hours before the would be called into the back, so people started leaving. Despite people leaving, the waiting room was still completely packed. See what I mean by a minimum of 2/3 providers should be working? AUC does not prioritize patients based on medical needs; it's a first come first serve basis. I'm sorry, but someone actively bleeding should probably go before the person who has a sprained ankle, or a cold that has been around for a week. That is how quality, reputable urgent care / emergency rooms work. So I decided to leave and "risk" going to the Clovis Community Hospital Emergency Room. I literally drove to the hospital, got stitched up, and discharged in less time than had I waited to be called to the back room at AUC.... AUC estimated me to be called to the back between 10:45/11:15 PM. Clovis Community had me on my way home at 10:30 PM. So yeah, don't choose AUC for lacerations... Also, maybe they shouldn't call themselves "accelerated." I don't think they know what that word means. The only reason I added a second star was because they re-bandaged my wound before I went to the ER. read more

Pricilla was amazing she was kind and caring with the difficult situation I was in she took care of me with no judgement and made sure I was alright. I recommend coming to this Urgent Care if you need to be seen not only is it fast but you will be well taken care of Thank you Pricilla, you were amazing! read more

Always had an over all good experience here. Doctors are kind, and have seen our toddler as well. Never had to wait an absurd amount of time. Check in is easy. read more

We've needed their services a few times. They have been fairly easy to access and have no issues with my service dog. They did a good job of figuring out what was wrong and patching us up. My biggest issue is the parking lot can sometimes not feel very safe. read more

I scheduled an appointment and still waited two hours past my appointment time to be seen. There was no meaningful communication or explanation for the delay. Waiting that long while feeling ill is unacceptable. When I was finally brought back, the visit lasted less than five minutes. The nurse came in and immediately asked what I thought she should do instead of conducting a thorough assessment or explaining a plan of care. I came in seeking medical guidance because I am sick ... it is not my role to determine the course of treatment. The interaction felt dismissive and unprofessional. There was no clear explanation of what was going on, what my options were, or what the next steps should be. The entire experience felt rushed and lacking in basic patient care. This was extremely frustrating and disappointing. Patients deserve timely care, clear communication, and professional medical guidance, especially when they are not feeling well read more

Great experience This is my second time coming and everyone has always been great. Thank you accelerated urgent care!

this was my first time here and it was overall a good experience. Brought my toddler in for a stomach bug and the staff were patient with my sick toddler. The wait wasn't too bad and I didn't catch the doctor's name but she was great and on it! read more

If I could give it 0 stars, I would. We were NOT taken care of and did not have any helpful service/ assistance. When the "doctor" came in to see my husband, he asked a few questions and then said he could probably do an xray but they were unable to provide us with cost of xray. He seemed confused and unsure of what he was doing. We paid $20 and left with nothing helped. Went to ER instead. Never coming back. read more

I sliced my hand open last Thursday. I was here for 4.5 hours from check in to going home. I was given stitches and told I had to return in 7 days to get them removed. This urgent care is just as bad as ER at the hospital. They only ever have ONE nurse practitioner, the only have 5 rooms, to check in they text you a link and the service in the building is horrible so it took me 10 minutes just to finish signing up. BUT you don't officially get in line until the girl at the payments window takes her sweet time having you sign 3 papers and take your $30 copay!! So now, begrudgingly, I'm here again to get my stitches removed. I sat in the lobby for 1 hour and 50 minutes before bring brought into an exam room, where I've been sitting for 15 minutes already as I'm typing this review. This place is R I D I C U L O U S. There is nothing "Accelerated" about it. Oh and on my first visit there was a large roach crawling around inside the room. Premium Urgent care is MUCH FASTER. Never EVER coming here again. They took $60 from me to provide me with the worst possible service ever. Like why not use dissolvable stitches??? Especially if you know your business takes forever. It's literally forcing someone to come back and spend their money and time. read more

The office was clean and the entire staff was professional, expedient, and friendly. The provider was very knowledgeable and kind. She thoroughly explained the reasons for my specific treatment and I truly learned a lot! I felt very taken care of and confident in my treatment. I will definitely be back when I'm in need. read more

It did take a little while to get called to a room, but the doctor fixed me up with some stitches. The office staff and nurses were great. Can't really complain for a busy urgent care. read more

The guy who took my temp was so lazy and rude. They also forgot about me in the back so I was there for almost 3 hours. The doctor had no idea what she was talking about EX: "you do not have bronchitis I don't think so at least" as a doctor you should be confident in what you are informing the patients about. will not be coming back horrible experience. read more

We totally accept the 3 hour wait @ 8am on a Saturday,however we were told that we were next 90 minutes ago. The ability of staff to assess injury's and triage appropriately needs to be improved. There is nothing urgent happening today. read more

This single star does not reflect the care we received. The front office staff was great. Back office staff were great. The Doctor was an incredible women who was personable. Great, great staff. But we noticed this as we were leaving today and how deeply concerning of ownership to do this when we are in triple digits even reaching over 110*. If what little we could give to our community is a small bit of water, why not? Awful way to deter our unhoused community. We will not be returning unless this is resolved. Very immoral in my eyes, but hey I am but one person. I will update my review to reflect quality of care once my concern is addressed. If this does not belong to AUC then my apologies and I will update. read more

Accelerated Urgent Care - Lock on the outside water spigot in over 110 degree heat out to deter the homeless is not only immoral but despicable. - Urgent Care Near Me - Fresno, California

I arrived at 5:17pm got checked in right away waited 30 min got my vitals checked 6pm I was in a room all she was gonna give me was neproxen for my arm I requested x rays waited 1 hour in the room no communication or anything I opened the door and a nurse happened ti walk by probably to check if the room was empty and saw me and said have you been helped I said ive been wanting fir an x ray 30 min go by I get an x ray done go back to the room waited a whole hr only to walk out. Nurses chitchatting dr no where to be found and then they said ok well they'll call you and send your prescription in..... its 830 pm as I am writing this!!!!!!! Horrible I wont be returning ever again. read more

They kept me waiting over 2 hours. After getting my vitals, they said I was next, but 4 other people were called ahead of me. They kept apologizing, but didn't fix the problem. ​ read more

quick friendly service . Dr seemed to actually care , Got a follow up email to make sure I was ok

Amazing people. Always a wait at urgent care but Joshua reception and Joanna the provider were above and beyond for us.

horrible experience.. on Sunday my mother 83 yyears old had swelling and pain both legs and feet. we were told we are next but we waited 2 hours no sign of call. I asked again multiple times 2 people ahead of you. instantly I called another urgent care on Shaw. they gave us instant appointment to be seen. we had to leave and had wonderful experience i afc urgent care. read more

I really love this urgent care. Easy to make an appointment online. Was able to upload my ID and insurance information. Once I arrive it was an easy check in. All the staff was nice and also the doctor was great. My medication was sent out to the pharmacy while I was still being seen, so once I was done it was ready for pick up I love that. It's been two days an I got a text to follow up if I was ok or needed to schedule that's super cool. Hopefully I don't have to but this is the place to go for urgent care. For sure recommend. read more

Accelerated Urgent Care - Patient Room - Urgent Care Near Me - Fresno, California

Took over 3 hours to get our turn. People who came after us came and went but wasted 3 hours of our time.

We arrived at this urgent care at 11:40 AM and checked in as walk-ins. We waited for about an hour, only to see multiple people who also walked in after us get called in before us. When we asked the front desk for an update, the person working didn't seem to know what was going on or why we weren't even showing up in the system. No explanation was given. Eventually, a nurse called us in to take vitals and ask questions, then placed us in a room. After that, we waited yet another 30 minutes without anyone coming in to follow up or check on us. At that point, we were so frustrated we decided to just walk out. This place is completely disorganized, and the staff didn't seem to have any sense of urgency or awareness of who had been waiting the longest. We wouldn't recommend this urgent care to anyone. Save your time and go elsewhere. read more

Came to this urgent care because it was in network with my insurance. I had already been to St Agnes ER and they were little to no help with Mastitis symptoms. I was seen very quickly and given the antibiotics I needed. Everyone in the office was friendly and helpful! read more

Just want to mention the times I've gone to the urgent care this past year; Pricilla has helped me a few times and was very friendly and nice everytime! She always been so helpful for any needs I've asked for and made my visits very easy! read more

The actual medical services I received here, I would rate at least 3 stars. The reason for this one star review is the deeply concerning marketing messages I have been receiving from Accelerated Urgent Care. The text reads: "Accelerated Urgent Care: Now offering Insurance Covered Weight loss! Click below to get your summer body:[link]" This is unethical messaging for a health care clinic. "Summer body" is a term rooted in diet culture and thin-ideal marketing, and it has literally nothing to do with wellness. Every body is a summer body. The least your marketers could do is say "We now offer insurance-covered support for weight-related health concerns." Weight loss is not a proxy for health, and this messaging is irresponsible and tone-deaf. read more

New to the Fresno area & needed urgent care due to an injury sustained while moving. Waited hours in pain to be seen. Waited longer for x-ray results. Found out I have a "little pneumonia" on top of the injury. The PA that I saw said she wasn't sure if she could send the antibiotic thru Amazon for home delivery. Only prescribed low dose pain meds. Called to get a Telehealth appointment to address the issue re antibiotic not being on my Amazon pharmacy portal, & some appropriate meds for the pain so I don't want to die every time I cough (hopefully the pneumonia doesn't get worse). They won't see me over telehealth, they won't correct the prescription issue, and apparently they cannot help with anything more than Tylenol or Advil in Rx strength. If you have a semi serious condition, do not go here. They are not set up appropriately to help. The highest care you will get is a PA. I thought there was a law that an MD has to be onsite during operating hours? Maybe I am mistaken... regardless, you can't get the help needed here. read more

Super Lazy employee at the front desk! She didn't even care to make eye contact and didn't even want to give me an appointment. She keep saying go online and make it will she's on a computer! Great management! read more

I've been to this Urgent Care three times (twice for me and once for my grandson). All three visits were good. Wait times are long, but once you get in to have vitals taken the process speeds up. I found the staff to be professional and organized yet compassionate. If I can't get into my primary care or I need help after hours.... This is my go to for medical care. read more

Honestly just go to an emergency room. Waited 6 hours to be seen. Rooms are kinda dirty too. And the security guard smelled up the whole lobby, like armpits. read more

Please don't waste your time and money and go here. This past Saturday, I had to pay $350 to be seen. I waited 3 hours to be told an incorrect diagnosis within 5 minutes. I later went across town to another urgent care facility where the Doctor looked at me instantly and knew what was going on. Also, I only paid $95 and it included the blood tests. I'm so happy I went to another urgent care and the Doctor diagnosed me correctly. read more

Love this place. Quick check in and short waiting time. Clean office and friendly staff. Always feel cared at this place. I would drive 30 min to this place and forget about other urgent care nearby me. read more

We are from out-of-state and here on vacation, and my husband hurt himself at a nearby national park and needed care immediately. The staff and doctor helped us out so much and we are able to continue on our trip with little to no change. Thank you, AUC! read more

Basically wasted our time and money here. Walk-in. 2.5 hr wait time. Finally got to see the doc for abdominal pain in lower right. He felt the stomach, we said there is pain, he said go to the ER. No diagnosis, no ultrasound, nothing. At this point if we had gone straight to the ER instead of wasting time here, we would probably be seen already. read more

They were very rough with pulling my moms stitches out. Even though she was saying it hurt he just kept going. He wasn't even gloved. I don't care if you guys are short staffed or whatever you should treat people a certain way in healthcare. read more