Worst place, went there to do a biopsy because my dentist recommended. , Instead doing the biopsy…read moreshe asks (being nosey instead of actually trying to help)How long has that been happening i told her awhile Instead of doing her job to do a biopsy she gave me a referral to go to another oral surgeon. Definitely don't recommend it to nobody. Go somewhere where they would actually help you.

I showed up for my appointment today but the paperwork they tried to coerce me into signing was…read moreshady as hell. For one thing, before you can see the doctor, you must sign a form saying that you've *already* seen the doctor, who has explained to you the procedures to be done and their cost, and certifying that you agree to the procedures and cost (that no one has told you about yet). The potential for abuse is obvious. In the blank box in the middle of the page, they could later fill in $6000 of procedures that I'd never heard about, and because my signature was at the bottom, they could say I agreed to it. I pointed out to two receptionists, separately, why this was a problem, and they both said, in so many words, "Just sign the bottom. We'll fill in what you're agreeing to later," and that unless I lied and signed this form, the doctor would not see me. That wasn't the only iffy form but the was the worst one... the sort of thing an up-and-up business wouldn't insist on. I left without signing, filed a complaint with my health insurer, and am considering filing a complaint with the state.

James Y. Su, DDS Oral and Maxillofacial Surgeon…read more Worst dental experience ever. James y su was demeaning and rude.i have never been treated so poorly he was insulting me the entire time. Other reviews of him are similar. . He put me in danger with his arrogance. This man should have his license taken away James Y. Su, DDS Oral and Maxillofacial Surgeon

dr james su has absolutely terrible skills in talking with patients. i came in for a consult…read morebecause i have pain from tmj and concerns about my night guard and one of the first things he said to me, completely unsolicited (i had said nothing about my appearance) was that "a plastic surgeon would tell you to get a nose job and chin implant." he also said that i am not a good candidate for jaw surgery, so there was really no reason to bring up cosmetic issues with my face, since he wasn't offering any solution to either my pain or my cosmetic issues (aside from, i guess a recommendation to plastic surgery, something i had not considered before this appointment). not only was my appointment completely unhelpful with no solutions offered, my experience here has been extremely detrimental to my self esteem.

I have seen Dr. Oana four or five times for extensive long term work. I don't know if I could…read moremake myself go to another dental office. The staff was helpful and professional. The office was immaculate. Never felt anything more than a needle prick - and I have had a LOT of work done.

Lack of professionalism, cleanliness and decorum. I arrived early for my extraction appointment…read more I asked to use the restroom but was told there was no paper and the receptionist had to wait for the dentist to finish with her patient so she could access the toilet paper. Fifteen minutes later ( fortunately my needs were due to nerves rather than urgency ) the dentist appeared. She came out with a roll of toilet paper and with her bare hands proceeded to roll off sheets of paper for me. I left the paper and her office. I will never return. I am a senior citizen perfectly able to take care of my paper needs and to hand me crumbled paper with her bare hands was not only insulting it was also a testimony to her lack of hygiene.

This dentist is incredible Old fashion dentistry that is not…read morepretentious with ridiculous prices . He is professional, clean and honest, I'm very happy

Having had my first dental emergency since moving to the city, I found a recommendation for Dr…read more Kaufman on a Washington Heights/Inwood BBS and booked an appointment. I was able to get in the next day. It's a small office - Kaufman and one other dentist - in the Port Authority Terminal at the George Washington Bridge. Long story short, due to the nature of my problem I had to make two visits, and I was out of there in less than hour on both occasions. Dr. Kaufman and his staff are very friendly, helpful and gentle, and I've had no problems with his work. Definitely recommended. The only reason for four stars instead of five is the office and equipment seem dated and not as "sterile" as I'm used to - though others may see that as a positive.

I had to list a star but truly they don't deserve any star for the record…read more Terrible, the front desk are uncompassionate, I walked in because my insurance is assigned to this provider. I had a huge tooth abscess, in pain with face swelling. They tried to tell me that I wasn't on their roster, I have to go elsewhere. My insurance verified that indeed I was on there June 1st roster. The Insurance customer advocate tried calling to alert them that I was indeed on their roster. She tried 8 different times to call the office. The office would pick up and hang up. Needless to say this practice is unprofessional and uncaring. I would stay away from this practice. I would highly recommend Riverdale Family Dental, Dr. Glick. He immediately removed my tooth and prescribed my antibiotics and took my dental savings plan. Staff know how to be human and be compassionate. Not like Premier Family Dental they are the worse!!!! I am now reassigned to a different DMO provider, good riddance to Premier Family Dental

Please don't waste your time, very bias, unprofessional had to call him out on his behavior. Was…read morequick to talk about not being bias due to my relatives age but it was clear he did not want him as a patient. It is a joke that his card list the practice as cosmetic and impact center. Also when I mentioned how I scheduled an appointment for last month then we got there and the patient was told he was not on the roster for him specifically, he was quick to say the insurance does that all the time. Honestly it is a two way street, his office owns half of that process in making sure the patient is set up for success when they arrive.

I'm giving 5 stars for the staff, because they were very kind and helpful--especially the…read moreassistant, who was really sweet and made the experience better. However, the doctor himself was very disappointing. My mom had an appointment today, and the wait time was ridiculous. On top of that, every time we saw the doctor, he was on his phone--even while in the room with us--which felt unprofessional and disrespectful. Overall, the staff was great, but the doctor's behavior seriously needs improvement.

These Dental surgeons have a few locations and I chose the 3915 Broadway on 164 Street on Broadway…read more The surgeon Maria Honoria was excellent. She explained the procedure and the entire process was painless. If I'm not giving the establishment five stars is because of the billing staff. I pay for three separate dental insurances and I know what I have. They based the entire visit on my primary insurance and made me pay over $500 up front. I did billing for 42 years at New York Presbyterian hospital so I know I'll never see that money refunded to me. Because it took me two days to get them on the phone for an appointment, so reaching them for refund when they get the check will be next to impossible. I would still recommend the surgeon because she's very nice, professional and does an amazing job. Just make sure you can afford going there.

My husband had a tooth removed here and they took us to come as soon as they opened to avoid…read morewaiting long even tho we had a 830am appt. Still waited an hour. Staff here isn't nice and this location is really small. My husband was out quickly after they pulled his tooth. The reason i really gave it 2 stars is they were super strict about not allowing me to be with him in the recovery area. My husband was out of it and they just left him there alone not monitoring him. I was worried he was going to get up and fall. They also only gave him Tylenol after which didn't help much with the pain. The castle hill location is better

It took a long in the waiting room but but they are really nice they took my tooth out fast and…read morethey tell if you are doing good or bad

Dr Dibbini and his team are incredibly hospitable and take the stigma out of going to the dentist…read more My whole family sees him and his bed side manner is second to none. He truly knows how to make a patient feel comfortable. He's prompt in answering any urgent calls. It took years to find one, but I go to him for all of my dentistry needs.

The BEST dentist I have ever been to, and that is saying a lot. I always conduct thorough research…read morebefore visiting a dental office, as I had a bad experience in the past. After finding Dr. Dibbini, seeing good reviews, and reading that he studied dentistry at NYU, I felt comfortable scheduling a visit. My experience with his office exceeded all expectations. The staff is friendly and helpful, and the doctor is really great. I went in for a check-up (x-rays and cleaning) and made a follow-up visit to have some cracked fillings replaced. I have had fillings replaced and cavities worked on in the past, but nothing like with Dr. Dibbini. It was virtually pain free. I did not have to get stabbed with a needle over and over. The doc was precise and I was perfectly numb after the first injection. The filling replacement was fast and painless. I've been other places where I needed to get multiple shots to numb me and still felt the drilling--not with Dr. Dibbini. IT WAS BY FAR THE BEST EXPERIENCE I HAVE HAD AT A DENTAL OFFICE. I would definitely recommend this office and Dr. Dibbini.

There was a rough patch where we didn't think they were in-network for my dental savings plan but…read moreEVERYONE was so good about working to find a solution (which we did, thankfully) but I really appreciated their demeanor. I arrived at 7:30 cause I like to get ahead of lines. This seems like a good idea for other people. I went in winter and it was a bit chilly inside, I'd suggest warmer clothes. I went in for wisdom teeth and the person seeing me was super interested in making sure my questions were answered and that I felt comfortable and that we approached the procedure in a way I was happy with.

The front desk is rude. The doctor is rude. Opted to remove top & bottom wisdom teeth and told me…read moreall were impacted which wasn't true. The equipment wasn't not properly stored in sterilizations packets. They've were laid out in the open with germs. It smelled really bad and wasn't clean.

Yesterday I was there for extraction of my tooth and for the placement of an implant. I have been…read moreDr. Lindenfeld's patient for many years. As usual, when I enter his office, I know I am in good hands. He is meticulous, careful and caring. In addition to his superb work, he is full of energy and good spirits.

Do Not Give Them your credit card!!! Terribly disappointed…read morewith the office. We went in and were told they needed a credit card on file as a new policy or they wouldn't see my daughter. Been going there for 10 years so we figured ok. They took the card and charged 152 dollars without our consent, when asked why, they said there is a remaining balance from my previous visit. Upset how they went about it instead of being honest and upfront about it they did it in a very shady way. I called my insurance and was told there was no remaining balance and it sounds as they are charging you as an out of network patient to make up the difference. Really unethical what they did