My dog has been having some skin issues. All vets both near my primary home and vacation home were…read morebacked up. I was able to have an online chat via pet insurance that gave me some ideas of what the issue could be. Then, the light bulb went off while reading reviews. I decided to try grooming to see if it could sooth his skin. I was a little hesitant as there were no recent reviews but I needed to try something and fast. I had a conversation with Patti over the phone and she was really patient in listening to my concerns. She was able to take us the next day and gave my boy a soothing medicated bath. He looked great and felt better. We still have to deal with the cause and flare ups but at least he is more comfortable. Thanks to Patti and team at Ruff Cuts.

I never write reviews on here, so when I do.. It's because I need to let the public know something!…read more First of all, Patti is a wonderful woman. She truly loves animals and you can tell as soon as you meet her. I have a temperamental Pomeranian mix, and he lets her groom him efficiently without issues. What is most remarkable about Patti is the care and affection she gives your pet. Not only did she trim my pom's feet for free on a nail-clipping only trip, but gave my chihuahua a mini-reikiki session because she is in congestive heart failure. Patti thought it necessary to give her a little extra love. Would you receive such service at a chain store? Absolutely not. The facilities may not be as conventional as others, but Patti has always done a wonderful job and her customer service is incredible. I will always be one to support small and local businesses, and Ruff Cuts is no different.

Very professional and clean! Loves and cares for every pet…read moreas their own. Nothing but good things to say!

Not recommended. Completely botched our poodle's clip. The reason given was that the clip we…read morebrought the dog in with was "stupid." Groomer took it upon himself to transition us to a different type of clip without consulting us. See pics for yesterday's cut at Delmarva Pet Resort vs what our usual groomer delivers. So much for total strangers approaching us to tell us how beautiful our boy is.

Highly recommend Heavenly Hounds Hotel! My two small dogs spent 15 days there and they were well…read moretaken care of, fed my home cooked prepared food and had a "blast" playing with other small dogs and personal staff attention. NOT A TYPICAL KENNEL VERY SPECIAL indoor space w/their doggie bed.

Great place. Have been taking my 2 Shih-Tzus there for 3 years and never disappointed. Krista is…read moregreat with the dogs, patient and provides a great service. She truly cares for all the pets she grooms..used doggie daycare and no problems. Highly recommend for grooming.

I got my dogs groomed there almost a month ago 3/27/25. I contacted them as soon as I saw that they…read morehad clipped my dog too closely on her belly. Her nipples were scabbed. I called Saturday after hours and they had missed a toe nail on my other dog. So I didn't expect a phone call until Tuesday when they opened. I waited then called again on Wednesday and left a second message. They called me back on Thursday and I spoke with someone. I offered to bring in my dachshund(whose toe nail got missed) and they said they would talk to the owner and get back with me. I took my dachshund in,they fixed the toe nail, no one said anything to me about my other dog or reimbursement or anything. It's been a few weeks now and I never heard back from the groomer. Not once did anybody ask me if my dog was ok. Not once was I offered anything to fix the issue. Not ok.

Incredibly rude front desk check-in. Very unprofessional. Can't trust them with my dog.read more

Place was not smelly, staff were extremely friendly, and our dog was very happy to keep returning…read morethere. They even texted us pics several times over the week our dog was boarded there. They let us check him in and out so we could take him to beach too. Very flexible, safe, and caring environment. Loki loved it!

Visited Ocean City, MD and found this wonderful pet boarding / Day care service…read more Once arrived in OC, we quickly realized that beach is off limits for dogs during peak season and restaurants do not allow dogs indoors due to MD state law. Our hotel provided the information brochure. Made a phone call and they were kind enough to book us for the same day appointment. Drop off starts from 7:30AM - 11AM. Pick up is before 7PM. Proof of vaccination is required to board your pet and cash payment of $30-40 per day. Frances who greeted us at the door was absolutely wonderful. He made it easy for us to leave our dog with him and enjoy the day. Tamara who was there for the evening shift was pretty awesome. There were few dogs and 2 cats already but, most of them were pretty calm and friendly. There were several separated areas for pets to sleep in. Ample space for visiting pets to be playful and stay comfortable. Will be sure to visit again if we travel with a pet in the future.

We took our boy Moose the other day and was our first time giving him a "spa" day and it was…read morefantastic. He looked so handsome when we picked him up. So soft and smooth. His nails are the shortest and smoothest he's ever had. No more tic tic tic on our hardwood floors. He was extremely happy he got to have fun and interact with the other dogs while waiting for us to pick him up. Will definitely be going back. Thankful for the wonderful gals who took care of our boy.

We've been happy with Baylee's haircuts. She's been going to Groomer Gals since last summer and…read moreevery time she looks great. She has a lot of hair, it's not matted, but there's just a LOT of it. She's usually pretty easy but it takes a long time to do her grooming because there's so much hair. Glad to FINALLY have found someone who cuts her hair the right way! She gets her ears cleaned and nails trimmed. The place is clean, quiet and uncomplicated. No drama at the front desk. Just a lot of puppies greeting you upon arrival !

Rose is very rude and condescending as is her employees. It would be the last place I would ever…read morebring my dog to again!

After coming here for years it has gotten more and more obvious that the owner is on some sort of…read moredrugs. They took my dog, called me to say he's done, I paid and then noticed his nails weren't done, I was told oh we couldn't do them because we don't have a muzzle currently. They also keep changing groomers and the quality has just gotten less and less and I really don't even know if there groomers even know what they are doing anymore.

OCEAN CITY, MD: Doggie Style Canine Cafe is seriously a must‑stop on the boardwalk with not one but…read moreTWO adorable pet shops packed with the cutest clothing, toys, souvenirs, and even a full canine café where pups can snack like royalty. Tammy was amazing and showed us so many cool finds and the Old Bay stuffed dog toy stole the show. If you are looking for a gift, a treat, or just a reason to smile, this place delivers.

Haven't been here in a few years. But so happy was still here. They have everything here. They also…read morebake their own cookies etc for dogs.