Owner is a dog whisperer!!! My dog from hell behaves very well during his grooming. He listens to…read moreher during the grooming! My dog loves her.

When they brought my do out, he did something that he has never done before, he bolted past me and…read moreran towards the door. My dog appeared to be traumatized. My dog did not smell as if he was bathed and the cut was just awful. His facial hair was lopsided, which I had to correct and he had nicks from whatever type if clippers that they used. My dog was not himself for the rest of the day from this experience. I suspect that the person who did this was not a trained groomer, maybe just filling in for an actual groomer. Never again!

we have been using comfy pet for our doodle for over a year and couldn't be happier! Page does a…read morebeautiful job with our dog and goes the extra mile to ensure our boy looks his best.

HORRIBLE SALON! DO NOT TAKE YOUR PETS HERE. My son was charged an "aggressive dog fee" for a nail…read morecutting and bath for a Corgi. Because she "ALMOST" bit the groomer. If the groomer didn't GET bit, why the charge? The owner refused to send me her price list and was completely rude and unprofessional. The website posts no prices, and she had to invent a reason why a bath and nail clipping was $100. Our dog is two years old and has been to this salon several times with NO ISSUES. Maybe the issue was the GROOMER and not the dog??? NEVER AGAIN! The attitude and the way she justified taking advantage of us was overwhelming. DEFINITELY NOT working on referrals or a return customer policy! RUN!! FIND ANOTHER SALON!! Anywhere but here! TERRIBLE BUSINESS OWNER AND HORRIBLE CUSTOMER SERVICE.

We've been here a few times and it was fine until the last time we went a few months back. I don't…read moreknow if it was an off day for them or what, but the hair cuts our dogs got were not their usual good jobs they've done in the past, one looked like they hadn't finished the job. One of our dogs was also bleeding from a tumor the groomer nicked while shaving and seemed traumatized. The reason I'm posting this now is because one of our dogs' hair isn't growing back. We took her to the vet and another groomer and they confirmed that a groomer at this establishment cut her hair way to short for her breed. So even if it was just an accident made by a new groomer or something else, my dog is possibly permanently damaged hair wise on her back. So I feel like it's my duty to warn others just incase this happens to someone else.

I have a scardy dog... and the patience & love shown to calm her nerves here at A Girl and Her Dog…read moreGroomers does not go unappreciated. I love this place. Kind peeps that are gentle and caring. A+

They took great care of my dog while I was away for two weeks. They even trimmed her nails (at my…read morerequest). Will definitely bring my pup back

Sadly, I would not recommend. I have boarded my dogs here before and they did ok. This time, not…read moresure what went on but getting different stories from the staff. We left our 2 dogs for 4 nights over Thanksgiving. We called to check on them and were told that they were doing great. The dogs were kenneled separately, however we were told that they were let out in the run together and were playing. We called to ask if the video cameras could be turned on because we wanted to view them while we were away, the kennel never called us back. When we picked them up we were told that the older dog (13) was aggressive to staff and was never allowed out of the kennel, which conflicted with what we were told on the phone. He has a big (silver dollar sized) lesion on his face and a chipped tooth that is right under the lesion, as though he was kicked. This will require veterinary treatment. This dog has never been aggressive towards people. Both dogs had lost a considerable amount of weight. A very disappointing and scary experience.

I have taken my pets to Neverland Kennel for several years for boarding, daycare and grooming. Alan…read moreand his staff are excellent in every regard. They take exceptional care of your pets and are always willing to offer suggestions. They are kind-if you're running late, someone will wait for you-there is no "late charge" as many other facilities impose. HIghly recommend to local owners or vacationers, alike!

Awesome place that care for your peers like they are theirs. Never any complaints. We've used them…read moreseveral times over the last two years.

When we adopted Zimmy, a 4-year-old Airedale, we expected an acclimation period and basic training…read morework. What we didn't appreciate was how much of a project Zimmy would become. As we soon discovered, she had endured some rough early years -- neglect, instability, life in a doggy daycare instead of a home -- and it showed. Explosive greetings, mouthiness, intolerance to downtime, and frenzied reactions to mailmen, dogs, cats, kids on bikes, Amish buggies, lawn ornaments, and on and on. She was impulsive, mischievous, and fiercely headstrong. Nevertheless we were smitten. "It's a good thing she's cute," we told ourselves, often. But we were in over our heads. After introductory discussions with Karen, we started in-home lessons in February ahead of a board and train program. Karen didn't just work with Zimmy, she worked with us, explaining the *reasoning* behind the techniques, and patiently fielding our questions between sessions. The yes/no marker system, impulse control work, "place" and "crate" commands, recall, emotional regulation -- the pieces started to click. Karen helped us understand what we were actually trying to accomplish. By the time Zimmy was Delaware bound with Karen in May, we were already seeing real, measurable progress. What happened over those next weeks was remarkable. Zimmy got to experience beach towns and boardwalks, picnics and festivals, pet stores and Lowe's, movie nights, a Golden Retriever convention, and a nose-to-nose greeting with a horse. Karen sent daily updates -- written recaps, photos, videos -- making it all feel close to home. We watched Zimmy learn to hold a "down" while shoppers walked past her, sit calmly while strangers greeted her, get a thorough breed-specific grooming, AND eventually coexist in glorious harmony with Karen's spunky feline assistant, Chippy. To his enormous credit, and to our astonishment, Chippy treated Zimmy with the patience of a saint and the authority of a lion. We award Chippy SIX stars. Midway through the stay, Zimmy seemed maybe a little off -- subtler signs than you'd normally flag, but Karen knew Zimmy's medical history and trusted her gut. She reached out, drove Zimmy several hours back to our local vet the next morning to get checked out, then stopped by for an impromptu in-home lesson. Zimmy was *her* dog for that month, and we saw that compassion, dedication, and proactivity firsthand. Zimmy returned home in June still very much the Zimmy we had grown to love, but with a new side that we noticed immediately -- calmer greetings, impulse control, fast post-distraction recovery, and leash manners. That day, we practiced walking Zimmy past our neighbor's dog lunging and barking at the fence, and Zimmy nailed what once seemed impossible. With her outsized presence, Zimmy continues to reintegrate into our home alongside her older brother Cooper, adapting her new mindset to familiar routines and stimuli. She's as energetic as she is clever, a classically stubborn Airedale, and we can envision the work we still have ahead of us. But as each day passes, there are small moments, moments that would seem trivial to anyone who hadn't witnessed Zimmy's old ways, where even without direction from us, she's making good, simple, levelheaded decisions. She's taking afternoon naps in her crate instead of perching in surveillance mode at our front window. She's pausing at open doors and looking to us instead of blindly barging through. When passersby can't help but approach to remark on her cuteness, she welcomes the attention with newfound poise. Karen established that foundation, and with her help navigating the transition home, we have the know-how and assurance to build on it. We're immensely grateful to have Karen as Zimmy's "trainer for life." One of the hardest parts of all this was seeing Zimmy on her homecoming day, nose to the living room window, watching with longing as Karen drove off. We look forward to Karen dropping by if she's in the area, and if we ever need more extensive training or boarding, we'll know right where to go.

Karen is an outstanding dog trainer who listens to your dogs' individual needs and develops a…read moretraining plan for them. In addition to the training she gives your dogs, she also teaches you how to hold them accountable and continue the structure that they have been taught once your sessions have been completed. She helped me with my 2 large Great Danes when I was at my wits' end with them and I can't thank her enough!!! I HIGHLY RECOMMEND Training with Karen!!!

If I could a negative rating I would. Went into the store on 9.4…read more25 around noon. Heard someone yelling and cursing at a dog. Went in the back and it was the groomer of the 2 small dogs, 1she had on the table. I poked my head in the room and told her yelling sctraming at the dog isnt going to calm it down. The dog on the big bed was so upset by his buddy getting yelled at he was upset. The groomer told.me to leave amd slammed the door in my face. I asked the clerk at the check out if she heard what was going on and she said she didnt and didnt seem to care and never asked for any info. I went back waited for over 45 minutes and told the owners what happened and they were grateful. They said the tan dog is so sweet and loves everyone but doesnt like its toes touched and the groomer did tell them what i said to her.but didnt mention the yelling and cursing.​ I will try to contact the owners of the pet store as maybe this is a contractor working in their store. Anyway, it was so upsetting to me and the dogs I just had.to say something. Because if you see something and don't say something, you're just as guilty as the perpetrator.

Depends on who is working . Christine and Erin are great . I suggest calling ahead though because…read morethings are different if they are busy

Staff is friendly, honest , kind, informative. Glad we found this place for our pets.read more

Our dogs loved this place - my husband and I walked through the place initially and the larger…read moredogs were on one side of the area and little ones on the other side( the crates faced each other but far away from each other). All of the dogs have a play area and we were told our dogs played all the time! both of our dogs stayed in the same kennel (crate) for rest time and at night. Bed and Biscuit Kennel took such wonderful care of our dogs. It was fun to see them on FB ! They'll both be back on our vacation soon !