Great service - locks are not a place to cut corners in the interest of getting the lowest price. Rick was punctual for our appointment time and diligently worked his way through the many locks we were looking to have rekeyed. Some were in bad shape, so we needed to buy replacements and a second visit to get the job fully done. Burt (the owner) personally called me prior to the second visit to get my feedback and ensure I was satisfied. It's rare to get that type of personal service and ownership these days. The job was completed as expected, and I appreciate Sandy Springs locksmith's customer centricity. Well done! read more

Good folks! When you walk in the door, you can tell they're here to help! I had two things to solve. They knocked one out quickly and efficiently.... And showed me how to go online a solve my other problem easily. Go in confident. They're here to help! read more

Gets those keys right EVERY TIME! My neighbors feel the same way. Wouldn't go anywhere else

This man was fixing a door at a gas station and parked in between 2 pumps. Not getting gas. I politely asked him and he could move his vehicle up a few inches to allow me to get gas and he said he didn't have time but moved it anyways but gave me an ugly look. Absent of common courtesy. read more

Sandy Springs Locksmith - Keys & Locksmiths Near Me - Atlanta, Georgia

I needed a key fob made quickly before I moved cross country. Sandy Springs Locksmith ordered me a new one, and had it in store within 2 business days. We ran into an apparently very rare issue where the buttons on the fob weren't going to work (my exact fob simply wasn't available anymore through distributors), but fortunately would still be usable to unlock/lock/and start the car. The issue was completely out of their control, but they did their best to give me the best outcome. They initially offered me a small discount, but after I pointed out the lack of expected functionality as well as the time I had spent waiting, they took care of me and offered a larger discount that I thought was completely fair, especially given how hard they had tried to make it work perfectly. They were more than willing to explain things to me and the reasons for the trouble, and I enjoyed chatting with them as they tried to make the best of it. If I had to complain about something, the employee that was helping me offered a very small discount initially which clearly wasn't enough to compensate for the lack of functionality/ 1.5 hrs I had spent waiting. Especially when I was told it would take 20 minutes. He told me he'd have to talk to his boss in order to do a larger discount. I opted for talking to the boss, but it would have been a better experience if he had said, "You know what, that's not enough, I'm going to talk to my boss and see if we can do better for you." I would have preferred that, instead of me having to push for a larger discount. That would have been a better customer experience. All in all though, it was a good experience with both sides making a fair compromise for an unexpected/rare situation. They're willing to work with you if you have problems, and seem to want to make sure you walk away with an overall positive experience. I'd gladly recommend them. read more

Probably the shortest trip I've ever made to the locksmith. They had my key copied before I could even pull out my wallet. I am definitely about supporting small businesses because they can focus more on their clientele. I'm sure if I went to Lowe's around the corner I would have been in there at like 15 minutes minimum. Definitely worth the stop if you need keys copied. read more

SUPPORT LOCAL!!! Burt, Matt, and Christian, thanks again for the great service!!! Since 1966 (right?) you all have been excellent neighborhood stewards! They do everything from residential and commercial high security fire, document, gun, and jewelry TL15 & TL 30 safe and vault installations to automotive, home, and commercial locksmith services with great warranties. They've always been less for any service than a chain. read more

Isaac was unbelievably professional, helpful, friendly and GOOD! My son lost the only key to his truck...no duplicate, no copy, no code or chip. Isaac came to where his truck was and made and programmed two new keys in no time. I Highly recommend him and Sandy Springs Locksmith! read more

Poor Customer Service. Did not greet upon entry nor acknowledge us waiting. After waiting for service and no one appeared nor spoke we left unsatisfied and disturbed. read more

Sue is a rockstar...I left keys in colo and needed into my storage place and she moved heaven and earth to get Jorge to show up with in a couple of hours of my call this morning and spare me the need to wait for days to get keys sent. She was fast and courteous and went above and beyond to be of service! Hope I don't have to but sure would use aga read more

It is hard to find a locksmith these days who will copy keys and you are sure that the keys will work but Sandy Springs Locksmith is definitely the place to go! read more

spent half the day looking all over town for a "special key" and I finally found it at Sandy Springs Locksmith. The 45 minute drive was worth it. Isaac took great care of me and didn't have a great feeling about the first key he made so he made another one just in case and ended up giving me both and of course the second one worked! Highly recommend this place. Excellent customer service and if I ever need keys made i will certainly take my business there. Thanks Isaac! read more

This place is horrible. At least the person in charge of the Safes. I came in looking for a small safe for my condo and was recommended the Gardall FB1212 2-Hour Fire-Resistant Combination Lock Home Safe. I was originally quoted $1100 for the safe. I look on Amazon in the safe is going for $1150 so I thought it was a good deal. The safe manger comes in and tells the sales rep that they will have to charge full retail on the safe $1250. I understand that they are not Amazon so I'm still all right with it. Then the safe manger says it will be a $300 delivery fee. Mind you I live 3 miles away and no stairs. That's when I had to walk away from the deal. Places like this just push the average consumer to shop with the monster retailers. read more

Sandy Springs Locksmith - $200 dollars cheaper free delivery. - Keys & Locksmiths Near Me - Atlanta, Georgia

Appointment at 12:00 today, October 15, 2020. No show after 15 minutes. We call, and they say we'll call you back with a new estimated time. They never do. At 1:17 I call again ask where the locksmith is. They say he's still running late. That's obvious. I say we need someone pretty quick or I'll have to find someone else. We can't afford to sit around all day waiting on them. Then someone else gets on the phone to say they will reschedule. I say no cancel my appointment and I'll f..... At this point they simply hung up on me mid sentence. With "customer service" like that, I wouldn't want them in my home anyway. You can't keep your appointments, don't call the customer when you can't keep the appointments, then just hang up in a customer when they tell you to cancel the appointment because you don't show up. Beware of this company. read more

I have used Sandy Springs Locksmith a few times and have always been pleased with their service. Today my Bonded Locksmith was Daniel Barber. He called ahead as I requested and his arrival was even early. I appreciate his being also efficient and professional. read more

100% Recommended - don't consider anywhere else for your locksmith needs! I brought a 2019 vehicle fob that needed programming and was quickly attended to and set to go within minutes. Additionally, the price is competitive compared with other locksmiths. read more

This is a fantastic lock smith place. I had two locks that I needed to be rekeyed to my house key and they were able to do it. Lowe and home depot could not. The store has a lot of lock and safe related items. The price for the rekey was good. I came on a Saturday and the lock smith with the rekey machine was on a call so I left the locks. They were ready on Monday. Well worth the trip. read more

They did a great job helping my friend get back into there house after they locked themselves out.

I went to this locksmith recently to replace my broken remote key for my Scion...something every other locksmith told me I had to go to the dealership to do (which costs $350). While replacing the key the transponder chip broke (it was a poorly designed key from the manufacturer). So, naturally, I thought I was going to have to go to the dealership and shell out $350 for a replacement. Luckily the staff at Sandy Springs Locksmith were committed to making sure I left with a functioning key. They tried multiple solutions and finally got me out of there with a working key. It took a little longer than I had hoped, but it was real cheap and ultimately solved my problem. read more

One of the worst customer experiences I have had. After keeping my broken lock for ONE MONTH they finally said they couldn't do anything and told me to come pick it up. This is after i called three times to check status and they said they hadn't even had a tech looked at it yet. If I hadn't kept calling they probably would have not give me an update. They should be embarrassed at this poor service, but on the contrary, on the phone their tone was "oh well". I can't believe I have lost a full month with them not doing anything and then telling me they can't fix it. Buyer beware. read more

These folks are fantastic and saved me a lot of money. I needed a replacement for my 2010 Honda Fit key - its housing had cracked and it was falling apart. The dealerships wanted $150 to replace it and re-program the electronics in it. Fortunately, I discovered that I could open up my key, pop out the electronics, and easily move them to another housing. I called around and this was the only shop that both had the key in stock and could cut it today. Even better, it was just $55 out the door (plus tax) - immensely cheaper than the dealership, and $20 cheaper than another locksmith I called. I was in and out in less than ten minutes. If you need a car key made, definitely try this place if you can, it's infinitely better than a dealership. read more

I have worked with and used Sandy Springs Locksmith for over 2 years now. I would highly recommend them for any type of your locksmith needs. Their team and staff are professional, great customer service, and well worth the price and stand behind their work. I have worked with a ton of other locksmiths and Sandy Springs Locksmith by far are one of the best. They have been in the area for over 40 years!! read more

As soon as I walked in I was greeted and asked what they could do for me; as they were helping 2 other customers. I was looking for keys to be cut I was in and out in 7 minutes; from greeting to goodbye!! I'd go back again; friendly and fast!! read more

It's so great to have a friendly, knowledgeable, customer service in the neighborhood in this day when everything can be so impersonal. Ask for Joe! read more

Daniel Barber was professional and courteous and did a great job adding deadbolts to the front and garage doors. I highly recommend him and Sandy Springs Locksmith. K. Ball read more

SSL kindly quoted me over the phone for coding an automotive proximity remote. (Lexus $55.00.) I cannot imagine what this would cost at the dealer, and I needed a backup. SSL completed it while I waited, which took about 20 minutes. Remotes are available on eBay if you know exactly what you are looking for. Works perfectly. read more

Our front door deadbolt was definitely in need of repair/replacement. Daniel from SSL scheduled and appointment ASAP, was on time and very pleasant. He also clearly knew what he was doing! I have used them before to make auto and condo keys (they are the ONLY locksmith who's ever been able to make a key that works for my FL condo!), and I won't use anyone else! Great customer service and excellent craftsmen! read more

Had the pleasure of meeting Mat and Joe today! Joe made two copies of two hard to match keys for me in under 3 minutes. Then he replaced the battery to my car remote quickly and efficiently. Best locksmiths EVER!! read more

One day I received one price from a store representative. The next day I received another price from a different store representative. Instead of grumpily telling the customer that their employee told 'em wrong, the business should have honored the price. Especially since the cost difference wasn't exorbitant. That is how a business attracts lifelong loyal customers. read more

We just moved to the Atlanta area and needed to change every kick In our home. Larry Adams at the real sandy springs lock smith was our technician. He was reliable, diligent and extremely serious about protecting our new home. He encountered a bee hive at one of the doors and was determined to even keep our family safe from the bees..... Knocking it down so that he could install the locks. He was so friendly that my son asked the next day "is Larry coming over today". He treated our family like family. I would highly recommend this company. The only reason I didn't give five stars is because the bill was a bit pricey! However, the service Larry provided was well worth it! I feel safe and Larry ensured that we had the best products for security. read more

Could not work with a better company! Make sure you have the correct store before posting a review that is substandard. I accidentally ended up with another locksmith when trying to get a hold of this store We have used them at my place of business multiple times. They are efficient, knowledgeable, helpful and do a great job.If you aren't sure it can be done, call them and ask! The entire staff is friendly and professional. We call them for all our locksmith needs. read more

When I saw the pic of the lovely couple for Sandy Springs Locksmith, I knew they would handle me with care. I had a small issue that (I thought) could easily be resolved over the phone. I called, asked my question and was given a brief yet clear response. I got off the phone and tried what was suggested with relative ease. Voila! Problem solved. In a time when it's hard to trust service providers (especially as a woman), Sandy Springs Locksmith showed me in less than five minutes that they are a reputable and integrity filled company. THANK YOU, SSL for having small-town values in the big city. I highly recommend and would pay for their services over and over again. 10 for customer service! read more

I just had 2 new Honda accord keys cut and programmed by Matt. He was awesome. Price was very reasonable and service is great. What more can ask for. I bought a voucher through yelp. If u need ur car keys cut and programmed? Ask for Matt. read more

A couple of weeks ago both of my car keys broke around the same time when I was trying to turn the car on. The key portion was coming out of the plastic case. I have a 2008 Toyota Camry. I love my car and I haven't really run into any major issues since I purchased it, so for both of my keys to break within days of each other was a little devastating. I contacted the dealership and they told me it was going to cost at least around $400 to replace both keys. I decided to do some research online and found that I could replace the casing for each key for around $6 each for the case with a blank key. I decided to buy one just to figure out just how easy it would be to do. When it arrived I was able to transfer the components from my old key into the new one but when I went on a search to find a place to cut the actual key that was when I ran into a struggle. I tried Home Depot, Walmart, and Ace Hardware. Ace Hardware was the one that finally recommended that I try this awesome locksmith. When I walked in I was greeted by the friendly gentlemen by the name of Bert and and Matt. When I told them my situation they quickly let me know they were able to fix it with no problem. They were able to cut the key for me in the matter of seconds. I was so ecstatic! When I went to my car to try the key , the car engine would not turn over. I went back in and brought the key and it turned out that there was a chip inside of my plastic casing for my old key and I didn't even realize it was there. Matt was able to get that chip out of my old key and place it to new one and there you have it. I was able to get the key replaced with a little work on my end for about $15! Can't even explain how satisfied I am with the service I received, the promptness of the resolution, and the amount of money that I was able to save thanks to them. I will definitely be using this Locksmith Service for any of my key needs. read more

Well at first I thought they would be good for our home security update, new locks for doors and windows, etc. It looks weeks and a few calls to get on the schedule, they showed up late, and worst of all forgot to finish the job. It has been two weeks of repeated calls and still no one will put us on the schedule. I spend nearly $2,000 and planned to do further work, but will no longer consider them. If you want to walk in and get a copy of a key great, you can do that anywhere, but if you need something more done I'd consider other shops. Update: 12/29/2016: This is the business I used, not some supposed imitator. As the owner suggests in his comments. It is a shame a company cannot "own up" and take responsibility. Instead let's blame it on some mystery imposter company...or imply I wasn't a customer. read more

Can't say enough about these guys. My car was stolen with my house keys on it. So I knew I had to have my home rekeyed. I called other places and they would not give me a full estimate. I called here and they gave me and exact quote for coming to my home in rekeying for doors. They were at my home within five hours of my phone call. Chris Arnett was very professional, on time and a good man. I will highly recommend these people again and again. No need to go anywhere's else. read more

Came in to get copies of keys. They were super friendly, fast and cheap! Will be back and would highly recommend!

I was searching for a reputable locksmith in marietta, and I noticed there were a lot of ads for entities billing themselves as mobile locksmith's that either didn't have a business address, or if an address was listed it would be to an unrelated business such as a drug store or gas station. I ended up driving from Marietta to Sandy Springs to get additional keys made. Sandy Springs locksmith was able to cut mailbox keys that actually work, unlike two major hardware /home improvement stores that produced keysets that didn't work at all. I understand that there is another unaffiliated entity also using the name Sandy Springs Locksmith or something to that effect. Make sure to go to the guys off of Hammond road. My experince with Allen and Daniel was great. They were able to match a blank to what I was told was a propriety key blank by my mailbox manufacturer. read more

I want everyone to know that this is a legitimate Locksmith Company that has been operating for decades. I had a very unsavory experience with being scammed by another "company" in the area and the owner of Sandy Springs Locksmith did everything he could to help rectify my situation in a professional manor. There are many Locksmiths out there who scam people, misquote, use credible business owners names to operate their scams and it is such a disgrace to legitimate business owners who have worked long and hard to build a reputable company The Real Sandy Springs Locksmiths Company provides QUALITY services and products and HONEST quotes. Please beware of all of the scams out there and know this is an outstanding business! read more

Extremely helpful team at Sandy Springs Locksmith. Where other locksmiths could not help me in finding and cutting a vintage car key, Sandy Springs Locksmiths jumped right on it and cut a special key for me. The key worked perfectly in starting up the vehicle!! Thanks to Sandy Springs Locksmith!! read more