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    Sandy Wyckoff, LMT

    5.0 (4 reviews)
    Closed 10:00 am - 4:30 pm

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    2 hours

    Response rate

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    Services - Sandy Wyckoff, LMT

    Therapeutic massage

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    3 years ago

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    8 years ago

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    6 years ago

    Fantastic experience! Perfect location it's been over a week and still feel refreshed!

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    Diamond Massage

    4.2(363 reviews)
    1.4 mi
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    Absolutely love this place! I've always had great customer service and thoroughly enjoy my…read moreexperience. I go at least once a month and if I had more time, I'd go more often. Great experience for the cost!

    My 18-year-old daughter recently went here for her very first professional massage. While the…read moremassage initially seemed fine, several aspects of the experience were concerning. The service cost was $60. My daughter paid with a $100 bill. When the therapist returned her change and my daughter went to pick it up, the therapist placed her hand over the cash and said, "Tip." There was no signage or communication beforehand indicating tipping expectations. My daughter explained this was her first massage and that she wasn't aware. She then left a tip anyway, to which the therapist responded, "That's it?" This left my daughter embarrassed and uncomfortable. The following morning, my daughter asked me to check the back of her neck because it was sore. At that time, I noticed a visible bruise in that area. My daughter shared that the therapist never checked in regarding pressure during the massage. As a first-time client, she assumed the discomfort was normal and didn't realize she could or should speak up. A professional massage therapist should regularly check in with clients...especially first-timers...about comfort and pressure. Between the lack of communication during the massage and the unprofessional handling of tipping afterward, the experience fell short. I hope this feedback helps improve client care moving forward.

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    Relax Body And Mind Spa - Our facial room.

    Relax Body And Mind Spa

    4.4(324 reviews)
    1.0 mi
    $$

    Got my first massage ever here, tried a few other places after, and planning to come back here…read morepermanently. The massages feel more personalized, like they're actually targeting muscles and specific areas rather than a routine. Not to mention the beds are comfortable, the blanket is heavier and nicer, it doesn't feel cheap and I don't feel exposed. On top of everything the prices are unbeatable!

    I went here for a couples massage. The masseuse worked hard, and massaged a lot of the knots out so…read moreI really appreciate that. However, she also did some weird things and put way too much power in areas that should not ever be massaged hard: bones, neck and head. At one point she was literally pulling my hair. It was very painful. And her massage movements were very fast and aggressive. If you're looking to relax this is not the place for you. But if you give them some direction and ask them not to massage your head with as much power as the back and also no hair pulling the you may have a much better experience than I did. Almost 2 days later my neck is still sore, my scalp still hurts...a lot. Also I got a bruise on my leg from her massage. I think her intent was good, helping with knots etc. but she lacks understanding of the human body. The way she just pour cold oil on me from the bottle and worked so hard. It was like she was aggressively cleaning a dead fish. I wish I could give them a better review but I honestly do feel a little traumatized from this experience

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    Relax Body And Mind Spa - One of our couple rooms.

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    Balance Massage

    Balance Massage

    4.7(69 reviews)
    2.0 mi
    $$
    Walk-ins welcome
    Discounts available

    had an opportunity to visit a massage place in Laguna Niguel called Balance Massage, and I can…read morehonestly say I have never experienced anything like this before. I had a terrible headache after taking care of business in the area, so I searched online for a massage place and decided to try them. The first thing that impressed me was how incredibly clean, beautiful, and professional the place was. The environment felt peaceful and welcoming. I asked for a deep tissue massage, and the therapist, Mei, gave me one of the best massages I have ever had. I have visited many massage places over the years, and this experience was truly exceptional. After the massage, I had an opportunity to talk with Mei and learn a little more about the business and the services they provide. They also offer facials and other treatments. What impressed me even more was their honesty with timing -- when you pay for one hour, you receive a full hour, not 50 minutes. I left feeling happy, relaxed, and grateful to have discovered this place. I will definitely return. Thank you, Mei, and thank you to Balance Massage for such a wonderful experience.

    I booked a massage here through ClassPass as a birthday gift from my mom, who scheduled the…read moreappointment for me. While the massage itself was okay, the experience at checkout left me feeling extremely uncomfortable. As I was leaving, saying thank you and goodbye, the front desk staff stopped me in a way that felt confrontational and implied that I was doing something wrong by not leaving a tip. I was made to feel pressured and embarrassed, as if I were committing a crime. It was very uncomfortable. Because the appointment was booked and paid for in advance through ClassPass, I was not aware that gratuity was not included. Regardless, being pressured in that manner is not an appropriate or professional way to handle tipping. Tipping should be voluntary, not something a client feels forced into through intimidation. Unfortunately, this interaction overshadowed what was meant to be a thoughtful birthday gift and left a negative impression.

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    Balance Massage - We offer massage chairs when you doing reflexology. Spoil yourself.

    We offer massage chairs when you doing reflexology. Spoil yourself.

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    The Massage Associates

    The Massage Associates

    4.9(75 reviews)
    3.8 mi
    $$
    20 years in business
    Locally owned & operated

    Very disappointing experience…read more I was really looking forward to this appointment, especially as a busy mom who does not get much time to carve out for myself, but unfortunately this was one of the worst massage experiences I have ever had. My massage therapist walked in through the front door five minutes after my appointment start time, already putting things off on the wrong foot. During the massage, she asked if I wanted more pressure and I said yes, but the massage remained extremely weak and half-hearted, often using only one hand. I began to suspect she was distracted or not fully present. Eventually, I could not ignore the feeling anymore. I told her I needed to use the restroom, got up, and when I checked, she was on her phone actively watching something and she tried hiding her phone under the sheet. At that point, I walked out without finishing the service. I was so uncomfortable and unhappy that I could not take another minute. While the front desk receptionist was kind, she was having an open conversation with another massage therapist, loudly discussing her neighbor and calling him a redneck, which felt highly unprofessional and inappropriate for a spa environment. To make matters worse, the bathroom felt neglected. The faucet handle did not work properly, and there was a half used open water bottle with no cap sitting on the shelf, which was unsettling and unsanitary. As I was leaving, she told me that management would call me to follow up, but I never received a call. Overall, the space did not feel relaxing, calming, or professional. I left feeling frustrated and upset that my time and money were wasted. It is incredibly disappointing when you finally make time for self care and are met with such poor service and lack of respect for the client experience. I truly hope management addresses these issues, because this was not acceptable.

    I've never been one for massages. Usually, it's something I get guilted into while on…read morevacation--some overpriced, sterile "wellness" ritual peddled by hotel spas that care more about cucumber water and ambient flute music than actually fixing your back. You know the type: one-size-fits-all treatments with names like "Zen Renewal" or "Earth Embrace," run with the efficiency and warmth of a TSA checkpoint. But Massage Associates? Different story. No pretentious fountain gurgling in the lobby, no whispery receptionist pushing eucalyptus diffusers like they're selling snake oil. This place is raw, real, and refreshingly un-fancy. It's about the work--the grind, the muscle, the human connection. They ask questions, they listen, and they tailor the experience like they actually give a damn. Because they do. You're not just passing through. You're becoming part of something--a regular. And you're getting that at a price that doesn't make you hate yourself afterward. So if you're looking for the theatrical, the perfumed illusion of wellness... keep walking. But if you want the real deal--the kind of massage that works, not performs--then pull up a chair. Massage Associates gets it right.

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    Sandy Wyckoff, LMT - massage_therapy - Updated June 2026

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