This is where I have been going for my eye exams for most of the last ten years (minus the one year…read moreI was told I had to go elsewhere due to my insurance). Although the eye doctors here have a high turnover rate, it hasn't affected the quality of care I receive. I feel confident that the three doctors who I saw most regularly cared for my eye health and still feel good that they all knew what they were doing. I have seen more than three due to appointments and such, but I always ask to be seen by the same as my last appointment (when possible). The office itself is very clean and well kept. Over the years, they have renovated and expanded. So, as of 2017, the interior is practically brand new and very inviting and comfortable. Today, I appreciated all the patience and help from the techs, front desk, and doctor since I had my one-year old with me. He was so good, but they all helped also. Minimal waiting and pleasant attitudes! If you have to wait for your appointment (like I had to once due to going in on a heavy walk-in day), the waiting area has very nice upholstered chairs and benches. The optical store is also open, so you can look at (and try on) eyeglasses. That's always fun! I usually end up buying my glasses elsewhere because I have expensive tastes in frames and a very high index lenses, but I can figure out my style and size here. Sometimes, I just get contact lenses! Last few years, I've been getting new (updated) lenses in my old (favorite) designer frames. These Prada frames are 12 years old, but still sell for over $300 in a different color! Well, if you're looking for an optometrist or optician, check out this place. Or, if you just want to try on their latest frames, go inside. It's nice and almost never crowded. The only thing that could be an issue is parking. It's a small lot for one business and there is another office next door. So, look left for more parking spaces as you enter their business parking. That is why I didn't give 5 stars. Parking. Plus, their eyeglass prices and just out of my price range. Maybe I'm too old school, but I end up ordering online. (Message me, if you're curious about that.)

I've been coming to eyecare plus for over 8 years for eyeglasses and contacts - between the Antioch…read moreand Clarksville location. Recently the deceptive practices in the Clarksville location have me frustrated with not providing full disclosure of costs and what's covered under the insurance to where I've ended up paying for prescriptions for both glasses and contacts when only one is needed to fulfill the insurance obligations. I've purchased the insurance to cover lost or stolen glasses only to discover it doesn't cover lost or stolen! You have to bring something back to utilize the additional insurance purchased. *update: in fine print at the bottom it says doesn't cover lost or stolen:

Monica checked us out and was so helpful. The staff was very knowledgeable and friendly. Will be…read morecoming back.

Excellent service, knowledgeable medical staff. I was able to get same day vision exam, which is…read moregreat.

The provider my son (9yo) saw was amazing. She was patient with him and was so thorough. I asked…read morethe ladies if I could pay to get his glasses sooner since he just broke his that said I could not but they would send a message to see if they can work on them sooner. I think I'm getting them almost a week and a half early. Front desk was all very nice.

It took almost one full month to get my glasses because of the failure to check on my order. I had…read moreto call 2 times to initiate a response and finally got a message that my glasses arrived.....again 1 mth after ordering. Then adding insult to injury, NOT ONE person said, "We're sorry for the problems" when I picked up my order! In fact they pretty much ignored me..... Terribly disappointing to say the least!

Well anybody going here that has insurance make sure your eligible for glasses because obviously…read morethey can't tell or don't want to know if your eligible or not they even sent me a card saying I was due for glasses they had 2wks to find out if I was eligible n apparently they didn't they told me I was eligible for both of my insurances when I got there so I went and got 2 pair of glasses n paid some for the second pair which is ok well 2 months later I get a bill saying I wasn't eligible at the time of service n now I owe even more money well if I would've known that I would of only got one pair not 2. Since one pair was basically paid for I WILL NEVER BE BACK!!! very bad business practice

The manager at this location was fantastic. She really went out of her way to help me and my…read moredaughter after her glasses had broken. She was great.

I can't recommend enough both of the doctors at this Pearl Vision. I live in Dallas, TX but was in…read moreKentucky for 3 weeks. I had to leave an apartment in Dallas due to severe mold exposure and my eyes were extremely red, watering constantly and swollen. I'd been suffering for months. My own doctor in TX only recommended over the counter eye drops even after doing an exam. When I saw these two doctors they could tell how much I'd been suffering and told me about what a serious condition my eyes were in. They treated me with a prescription eye drop that over a few weeks started to correct the issue...what my TX doctor should have done. They explained everything that was going on with my eyes and they understood the mold impact on my eyes which most doctors don't even understand mold exposure issues. I was very blessed to be under there care. I had to drive a bit into TN from my KY visit but SOOOO worth it!! Thank you all for assisting me!

Dr. Anthony Perry Is the best optometrist I've visited. He went above and beyond to accurately…read moreassess my complicated prescription - furthermore he took the time to explain what is going on with my eyes. His explanation was more thorough than I received from a specialist in Nashville! He was very committed to getting things right.

If I could give it 0 stars I would. After waiting 20 minutes in front of the photo kiosk I went to…read morethe cashier and asked about my photos. "Hello, do I get my photos here or continue to wait in front of the kiosk?" Cashier: did not even acknowledge me, "keep waiting where you were" Waited 15 more minutes. After 35 minutes I got my three pictures. Cashier seemed very polite, attentive and talkative with other customers but he was definitely not with me. Rude and unprofessional.

While the employees here are nice I suspect there aren't enough of them or perhaps they are not…read moregiven adequate resources to do their jobs efficiently. Lines are usually ridiculously long both inside and at the drive up. Also, the waiting area inside by the pharmacy is kind of messy and gross.