I have been going to this location for awhile now and some of the waxers are great. However, last…read moremonth, the front desk person who checked me out thought I was another customer and charged me for the wrong amount. She called me and asked if she could recharge my card for the right amount. I gave her my credit card info over the phone. They charged me for the wrong amount (again). I called them back multiple times to get refunded. I talked to multiple people and they said the manager was going to contact me. It has been a month and no one has followed up with me. No follow up, very unprofessional on the management part.

I am just updating my review as the Manager reached out to my daughter after seeing my review…read more I appreciated the callback to my daughter and the customer service. I firmly believe that friendliness, professionalism, and customer satisfaction are huge aspects in any business to result in maintaining and obtaining new customers. While my daughter didn't have a great visit this last time, I appreciate that they recognized the issue and went above and beyond to try and rectify the issue. So, thank you for that!!

So it's been over a decade since I've had a "nether region" wax. I had visions of the Marquis de…read moreSade and iron maidens. . . . Well, I was absolutely off the mark! Laura made me feel absolutely comfortable. AND her work is efficient and thorough. Plus, she's a sweetie who was born and raised in Alameda. I plan to get all my esthetic needs met with Laura.

Lovely experience with Laura. Easy to communicate & schedule. Her space is clean and relaxing…read more The treatment included some light arm and shoulder massage which was so delightful, as not all facial spas provide this.

Marisa was great! She was very friendly. Experience was easy, location was convenient (there's…read moreparking). Highly recommended and will be going back!

Marisa was friendly and professional, she did an amazing job, and made me laugh throughout the…read moreappointment. Strongly recommend her to anyone looking for an esthetician who knows what's she's doing while having fun.

I've been going to Beauty Unlimited for years and Fei has always been great. Her services are very…read morerelaxing, she explains everything thoroughly, and overall I've consistently had good experiences with her over the years. She's knowledgeable and makes you feel comfortable during appointments. The only thing I will say is that at times I felt a little pushed to purchase additional products that honestly are still sitting on my shelf unused. Besides that, she truly does great work. I'd just recommend standing firm on your budget and what you're comfortable spending. Overall, I still highly recommend her services!

I had a great experience! I have milia which are those small whiteheads that won't pop. She removed…read morethem all and gave me an awesome facial. She also massaged my arms, shoulders, and upper back (along with my face and head). The atmosphere is very pleasant and calming and you really can't beat the prices. It was $110 for a very comprehensive facial with extractions. I'm very happy.

I always have a great experience here. The team is professional and friendly, and the atmosphere is…read morereally comfortable. I usually go to Alina, but honestly, everyone there does a great job. I tend to get a little nervous about my eyebrows since they're already pretty thin, but they always shape them exactly how I like. They manage to keep them looking natural while actually making them look fuller and more defined, which I really appreciate. I always leave happy with the results and would definitely recommend them to anyone looking for consistently good eyebrow services.

I found this place on Google and decided to pop in to see if they take walk ins and they do. The…read morewait time was very minimal. I decided to get my eyebrows threaded even though I've had bad experiences with getting my brows threaded in the past. It was still painful for me lol but the process was quick and the staff was nice. I even got a loyalty card so I'll be back.

This is a magical healing spot in Alameda that everyone needs to know about. I have been to see…read moreJess for massage multiple times and can attest: she is a gifted, intuitive healer. Last week, I went to see the owner Carrie for a gentleman's facial--including hot stone shoulder massage--and realized I need to take better care of myself, even as I am working so hard to take care of those around me. You owe it to yourself to experience the Secret Garden. Then pay it forward and get a gift certificate for someone who needs it!

i popped in after the farmers market and scheduled a massage that was totally incredible. while she…read morewas massaging me, i kept thinking, this is one of the best massages i've ever had in my life. i told her that, then later found out that she was the owner. i'm now writing this review because everyone should be coming here, but also in retrospect, i think that could be the best massage i've ever had in my life and i've had a lot of massages! it was warm, nurturing, stretchy, soothing. so so so good! 10 stars! i'm going to make a point to start coming here once a month.

The owner at this nail spa definitely takes pride in her team's work and quickly reached out to me…read moreto address my previous experience. I accepted the offer of a redo, and they were able to see me quickly. Now that I know what to expect with a Russian mani I was less surprised and able to appreciate the precision and skill needed for this type of service (though will caution anyone who's never gotten one before that it can be a bit uncomfortable; I recommend you look this up before trying it). My nail tech today also did a lovely job with the nail design. She was very skilled and meticulous with her work (grooming, polish and design) so I expect this set will last longer than my last. If you're getting a Russian mani, take note that you can expect it to take nearly 2 hours, so feed the parking meter accordingly. Overall, I am happy with my experience and will be back. :)

I've definitely found my new nail spot after moving to oakland. I found this place through yelp and…read morethe nail techs were responsive and I was able to make an appointment and come in next day. This location is in the old bank of America with lots of other suites. There is a paid parking lot next door or you can find street metered parking. There is a code you need to get into the building that they gave me prior to coming in. I showed them my inspo pic and they got the color and everything right. They were very detailed with my nails & my pedicure. The nail salon is cute itself & I love how they play music. I will definitely be back for my next fill!

Francesca is the best. She listens to you attentively and works with you to achieve what you're…read morelooking for. I came to her for my eyebrows and side burns after moving to Alameda and absolutely love her. I also recently did an eyelash perm and have gotten so many compliments from it. Her services are also very affordable. Highly recommend!

I came in for a customized facial and immediately felt like Francesca was listening to my skin…read moreneeds during the initial consultation. I felt so relaxed and comfortable during the service. The products smelled fantastic and I woke up the following day feeling so hydrated and refreshed. Highly recommend!

Always top notch service! . Its the reason Im a repeat customer. Already looking forward to my next…read moreappointment.

Just had my brows done and I love them! Adriana spent time mapping out my brows and listening to…read morewhat I wanted! They look full, natural and polished! She works evenings and weekends which is very convenient. Street parking was easy too which always helps!