Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

I would NEVER use this company to manage my properties based on their treatment and lack of…read morecustomer service etiquette! The individual I dealt with was someone named Steve! Hanging up the phone whilst in the middle of conversation was most rude! My time is just as important if not more than yours! You need to get it together! Most unfortunate and rude management company!

I feel blessed to continue utilizing West Coast Property Management…read more My family have been utilizing these services for years now ,from renting through them, and now renting my own home. My son rented a house through their services and keeps telling me by far it has been the best!! Nick is so knowledgeable! He recently found a new place for my son's in laws, and they are enjoying their new home. Nick not only find houses he finds homes. Nick came to my house and explained the process of renting it. He makes it stress free. The best part? No money upfront. Nick I want to thank you for that!! Thanks to you I can take care of other things now and not worry about that humungous part of renting, because of you I can focused on moving forward with my life. Thank you!!

This moving experience Working with Nik and Lindsay of West Coast Property Management has been…read moreexceptional from start to finish. When I first reached out about the property Lindsay was my point of contact every question/inquiry I had if she didn't have the answers right away she had it for me In 24 hours ,also the process was fast and efficient I would highly recommend this company for anyone that is looking to move.Nik you are amazing thank you sooo much for being there and every step of the way after I received my keys u went above and beyond for me and family to make sure everything was good and comfortable even when the garage needed a battery and light fixing Nik took off his management role and put his handyman cap on and fixed and went and purchased the parts after hours I'm Sooo happy I chose this company

We have had broken roof tiles for over 2 years, and there have been 3-4 people come out to…read more"inspect" and the repair never occurs. My sidewalk was cracked, and obviously needed repair, they sent out someone to "glue the pieces back together" and it broke several weeks later. I send correspondence via their portal, they don't reply. They raised their rates without providing full transparency about the nature of the rate change. This is not an isolated experience: there have been several "property managers" one after the other that consistently fail. These guys should not be hired.

I returned from vacation to find my house had been broken into and ransacked. I tried calling HOA…read morefor a whole day, left messages and got no response. It's been a week now and they still have not bothered to call me. My house was ransacked and HOA does not seem to care. I can't even reach anyone in the office. Little management and NO trust.

We've worked with this property management company for the past year and have had a great…read moreexperience. The team has always been professional, responsive, and easy to work with. What we appreciated most was how organized and proactive they were throughout the entire year. Maintenance requests were addressed in a timely manner, communication was clear, and they consistently made us feel valued as clients. We truly appreciate their reliability and would definitely recommend them.

We picked them to manage my mother in laws property. Hass was upfront, transparent and answered…read moreall questions we needed. When we met Hass to discuss our needs he was great, not pushy or "salesman" tactics and felt like a good fit and someone we want on our side. Highly recommend.

Connie provided exceptional support by clearly communicating all event details and promptly…read moreaddressing every question. The team thoroughly enjoyed the dinner and appreciated the opportunity to participate in the prize giveaways. We would highly recommend vendor partnership with Management One. -Partida's Lawn Service

Ian from accounting was very helpful and informative. He answered all my questions, very…read moreprofessional!

Stephan Longard and his group have been absolutely wonderful. He's honest and expert in advisement…read more His rates are HIGHLY competitive. And his staff is extremely efficient. I could not ask for anything more. I totally lucked out in finding this company, and cannot recommend them more highly.

I was renting a property from Saddleback Realty and I must give them a 5 star review based on how…read moreprofessional Stephen and his team made our move-out experience stress free. They look out for both parties (Tenants and Landlords) and provide a move out checklist that was sensational at getting all of our deposit back. I highly recommend this company. Albert

Avoid this place at all costs. When the renter doesn't pay Scott will not let you know and then let…read morethe rent lapse for several months. I'm starting to wonder how many of the reviews are fake here.

Every time I need service and when I call there always very helpful we love there place we're…read morerenting there a awesome team

One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

Our paid application was submitted at $4,000, not $3,800. The $3,800 figure was simply an initial…read moreinquiry after being told there were no offers. What's missing from your response is that confirmation of $4,000, which we have in writing. From the start, our only goal was to see if there was reasonable flexibility. An overall $100-$150 difference on a $4,200 listing is standard and was approached in good faith. We were told pricing would only be considered with a strong application, which is why we applied, paid fees, and submitted full documentation. After doing so, there was no flexibility. Our primary communication was through our agent, and we only saw Christopher associated with the listing, so those were the only contacts we were aware of. My husband had one interaction with David, and Amber had a brief call after coming across the listing online, not realizing it was the same property we had already submitted for. The call was simply to confirm whether pricing was negotiable before moving forward. Once any overlap was realized, our agent was immediately informed. There was no attempt to bypass anyone. This review reflects our experience. It is meant for others to understand what we encountered, not for ongoing arguments. We do not see any basis for involving attorneys over a simple review based on our experience, especially while being called dishonest and accused of things that are not accurate. This could have been resolved through a direct conversation, which we would have welcomed, and David had previously stated we were free to share our experience. If your attorneys would like to reach out, we are more than willing to answer any questions. We made a reasonable request, followed the process as presented, and did not see the flexibility that was initially suggested. We consider this matter closed

We hired this company just for tenant placement for our house in La Habra and continued to…read moreself-manage afterward. The leasing process was straightforward- they handled marketing, showings, and screening, and were clear about pricing and expectations from the start. The tenant they placed has been extremely easy to work with so far, which has made a big difference for us as owners. Communication during the process was solid, and there wasn't a lot of unnecessary back-and-forth. Overall, the service did exactly what we needed it to do, and we'd use them again for leasing if the need comes up.

I have been working with Good Life Property Management for over 7 years. This is a very…read moreprofessional company. Staff is very knowledgeable and very helpful. Never have a problem communicating and solving all my problems. Strongly recommend this Company for tenants and homeowners