Dale is amazing, and extremely informative. i am so thankful I found him and his office.read more

Been visiting this doctor's office since about 2015, and over the last couple years customer…read moreservice has really declined. I got a call from "Linda" who was absolutely rude, didn't want to listen and didn't offer any means to help me. When trying to explain my situation I was totally dismissed by her. When I went into the office to make a formal complaint and get my paperwork, "the manager" couldn't really be bothered to step away from what she was doing to listen to my concerns, only expressed an apology, and didn't even bother to help me with the original issue. All this because I needed some paperwork filled out and the two doctors offices that are both dignity health couldn't be bothered. Will no longer patron this location.

Efficiently run urgent care with doctors, PA's and nurses that were very nice and caring. I think…read moreit's great and appreciate them being here in Lompoc! Thank you for what you do.

Hello human kindness??? The front desk staff Cassie, is rude and impatient both in person and on…read morethe phone. This is the first person you interact with, it's literally her job to be sure you don't feel like you're a problem.... Never referring

My boyfriend was having significant chest pain for a long while. we arrived at syv cottage Solvang…read moreand were admitted into the ED department quickly. all staff were friendly, prompt, and Dr. Glynn eased the anxieties that it wasn't something serious. 10/10. the bed side manner was wonderful. we won't go anywhere else! Thank you for reminding us there are wonderful providers in healthcare still:

Been here for over two hrs. and still sitting in the same chairs since we got here. Even helped a…read morelady in because apparently the staff could not be bothered. This place sucks. Good thing I found out before I actually needed an ER for myself. We avoided Lompoc (where we live) to come here. Lompoc is Disneyland compared to this s---hole.

I got referred to this doctor about a month ago & their front office ladies are really rude. They…read moresaid they didn't have a referral for me and hung up. Well I keep having flare ups as I have ulcerative colitis & I decided to call back. This time I have the referral # myself and they had me on hold for almost my whole 15min break. I called back and again they were super rude. I told them I just need to make an appointment and I'm on my break. I asked them to take down my number to call me back and let's see if that happens. Quality of care is overall and includes the way their staff treats you and so far not good at all.

This was both our first colonoscopy's. My wife and I had a couples colonoscopy (Back to back…read moredays/procedures). Dr. Raoufi and his staff are amazing!!! Professional, transparent and responsive. Excellent follow up.

I am in between full time employment and going back to school, so I am in between primary care…read morephysicians too. My new insurance (CenCal Health-a branch of MediCal) recommended this clinic since it's fairly close to my home. I was unsure since I am not a member of the local tribe, but the insurance folks promised me that SY Tribal Health Clinic serves both tribal members and community members outside of the tribe. My intake visit today was very smooth. I arrived a few minutes early, filled out paperwork, and was taken to the exam room within ten minutes--even before I'd finished all my paperwork. The nurse was friendly and efficient. The doctor (Dr. Brewer) immediately started asking me questions about my past medical history and listened even to my tangentially related answers with a smile. She was thorough and personable, which is a hard combination to find with doctors these days who often seem too rushed to offer much of a bedside manner. I got blood work done painlessly just down the hallway from the exam room, and then I was on my way. I am very glad my insurance recommended SY Tribal Heath Clinic, and I am impressed with the level of care there.

Excellent dental department! Very kind and courteous staff. We arrived at our appointment and…read moreunderstand how sometimes the person ahead of us may run into complications, as we waited for our turn. The wait was minuscule, lol. As to what I figured, when called we learned it was the person before us, had a procedure that took a little more care than usual. The staff was very nice to my son and instead of rushing my son's procedure They made us feel he was just as important! This is The best office I have ever been to and will always recommend my family and friends to a very professional caring team my dental work is amazing!!

My wife visited this urgent care today for treatment. We have never had any issues with Cottage in…read morethe past until this incident. She waited four hours to be seen, which we understood given that it is Super Bowl weekend and the urgent care was likely understaffed. However, the main issue occurred when she was finally called back after waiting four hours, only to be told that our insurance was not accepted and that she would need to pay $200 out of pocket to be seen. We feel this information should have been verified or communicated much earlier in the process, especially with patients who are experiencing extreme pain, which my wife was.

every time I call for the appointment same day, the appointments are full. Which leads me to…read morebelieve that they are understaffed. When I walk in, I'm waiting for hours.. And no one is there to answer questions, etc. It's a very cold place.. it certainly does not live up to its name urgent care. I guess we have different definitions of urgent. Plus this facility and one's like it cost the taxpayers a fortune. Money not well spent. I always end up calling my doctors office and getting an appointment with a nurse practitioner at least.

I have to say this is actually one of the nicest cleanest most caring facility that I have…read moreencountered pretty much anywhere. The people are very friendly and the nurses and nurses aids and food service all seem very responsive. They are taking wonderful care of my mom. I actually feel peace knowing that she's in such a great place. And believe me I'm just as surprised as you to hear me say this because most facilities are just horrid nightmares. If your loved one is going to this skilled nursing facility, rest assured they will be in good hands.

This place is not safe to be in and it's only getting worse…read more. A worker here slammed the door in my face while I was asking for assistance to eat because she didn't like my tone, it's difficult to get medical attention here because I'm the only patient that can see and speak to them, they don't like that. Contact me if you would like to help out I would like for any media or news like Lompoc record to look into this please and thank you.

Nick, the OT at Carnahan, gaslighted me. Apparently, he's second in charge after the owner of…read moreCarnahan. After giving me a grip test, which caused me severe pain the next day, he saw me and while "treating" me told me "the reason you're not healing is because of your attitude." He proceeded to make light of my mental health illness and speak condescendingly to me regarding it. Not a speck of professionalism and ridicules you to excuse his lack of expertise. There are people who talk about you behind your back, and then there's Nick.

Today was to be my first PT. My appt was for 8:00am. I was told to arrive by 7:45. I was there by…read more7:40. I feeled the paperwork out. Then sat down to wait. In the paperwork one of the rules had to do with being on time, and if I was late, I could lose my slot. At 8:13 I approached the desk and informed the receptionist that I would need to reschedule, and that my time is just as important as theirs. I noticed two men taking at at station, and the girl said that one of them was my PT. I asked if it was the tall one with his hair in a knot. I then told I did not want him, and that I would taking anyone else. I was then put on a call list if someone was to cancel. About 1 hour later I get a call that they had an opening at 5:30 with someone else. I said I would be there. 2 hours later I get a call that the PT person at 5:30 did not take medicare. Apparently they only had 2 people who do the initial evaluation. She said that Andrew the man I didn't want would call me and see if what could be done. I politely refused and said I would go somewhere else. I am a 70year old women in pain and felt very disrespected. I was told that he was very busy and that was why he was late. If he had least came out and told me that he was running late, I would have waited. It is all about respect. It is common curtsey. I advise that in the future this company should counsel the people that work there to be aware of when and what time their clients are due in, and make contact with them if they are running late.