The professionalism and attention to detail is second to none. Water balancing is extremely…read moreimportant and I appreciate the time spent in making our pool comfortable.

We are extremely happy with the services Brandon and his team provide for us. Brandon is always…read morehelpful and very responsive when we have any questions or need any extra services for our community pool and spa. Our property is a luxury property and keeping our pool and spa clean and in great condition is of top priority to us. I would definitely recommend Brandon and his team!

See photo. Improperly installed sand filter lead to heater part breaking and sand all in my spa and…read morepool. He and Yaz both would say this is normal. NOT! We did bring up about the sand both to him and then to Yaz. Whoever is maintaining the pool when they do a backwash, it's important that they can address that issue. I could get into the technicalities of the install issue that we had Santa Barbara Koi identify and fix, but this would get too long. It is true and we appreciate that you could offer to come remove some of the sand when It was identified that too much sand had been put in during install. Then overtime that cracked a certain pipe and overtime it also created heater problems and is why we had to repair and eventually get a new heater. Then the new heater had issues that were super odd and that is when the other company who handles the warranty discovered the issue with the sand filter. Had it and installed correctly we would not have had the eventual pipe issue and the heater problems. If anybody really wants to dive into it, they can private message me. Jared , if you would like more insights about this you can talk to the warranty representative leader in town. I know you both spoke a few times about the issue. I also know that Yaz texted you these pictures in November 2018 but nobody seem to have addressed it until we got Santa Barbara Koi involved - when we had even problems with the new heater because of the sand. Also be very careful that he is not using photos of your property without your permission. We have found images that we have not authorized He reaction to my honest review - just my datapoint - is a bit unnerving.

Jared not only does a great job keeping our pool clean, he found a craftsman and oversaw the repair…read moreof the decaying concrete surrounding the pool. He accurately quoted the repairs, and kept in touch during the entire process. And came in on the low end of the estimate, and far exceeded my expectations. Plus, he's just a really nice guy, and my dog likes him, too. I'd recommend him without reservation.

Jordan was incredibly patient and took the time to explain everything without ever making us feel…read morerushed. He carefully tested the water, answered all of our questions, and made sure we understood exactly what our pool needed. Thanks to his help, our pool is finally crystal clear and beautifully blue. Excellent customer service!

I had a great experience with Jordan. He was professional, personable, and very knowledgeable. Took…read moretime to teach me how to maintain the spa and answered all my questions. Went above and beyond the call of duty. Would highly recommend him to anyone looking for spa/pool care! Thank you Jordan!

Mark/Markmiller Construction is as good as it gets. Mark is such a nice, honest guy, super…read morehard-working, easy to communicate with and does top-notch work. I would recommend him to absolutely anyone.

Mark just completed a retrofit for the foundation of our 1929 Santa Barbara house. He did a…read morefantastic job! As is noted in the other reviews, he is a good communicator, honest and easy to talk to. It is so good to find a competent contractor we can trust and will definitely use him in the future. It is worth noting that we got his name from a large number of recommendations on Next-door.

Had major issues with a client's pool and Scott (owner) was available the next morning to meet at…read morethe property, diagnose the problem, and begin treating the pool. From the very first interaction with Scott I knew we were in great hands. He walked us through the pool equipment showing us exactly what was causing the issue and the steps needed to get the pool back in pristine state. Scott was extremely knowledgeable, kind, and patient. He made sure all of our questions were answered. Subsequently Scott texted us photos and updates of the pool after his scheduled maintenance and within a few short days the pool and spa looked better than ever! My clients were extremely satisfied and now they use Turner Pool Services for weekly, ongoing maintenance. Again, what stands out and what makes Turner Pools deserve this 5 star rating is the attention to detail and amazing and attentive customer service. I will definitely be recommending Turner Pool Services in the future!

Turner Pool Services is the most experienced pool service company I've found in SYV. Their depth of…read moreknowledge in pool chemistry and local water/environmental conditions enables them to resolve problems that otherwise persist when the root cause isn't identified and corrected. The result is a trouble-free pool experience. I highly recommend their service to anyone with a pool or spa.

I chose Macaluso pools after interviewing 6 different pool builders. I just thought Mr. Macaluso…read morewas honest, credible, top shelf and reliable...beside being the best price. During the pool build process, their team helped every aspect of the yard design besides the pool itself. Their schedule was as advertised eventhough we had several delays with materials during Covid 2020. The Macaluso build team were really professional with great attention to detail. The best part was there were no hidden fee cost uppers, none. I paid the cost from the original bid. The pool is really beautiful and works without a problem. The pool cover saves heat and keeps it clean. I'm loving the job they did and highly recommended them. They check in periodically to make sure everything is good.

We hired Macaluso pools to build our family dream pool in our home in Santa Ynez. After talking to…read morea number of contractors we selected Macaluso pools due to the reputation in the valley! We had a wonderful experience from design to quality build, they delivered the pool on time and on budget. The macaluso team did a great job staying on the job all the way to the end of project! My family and I couldn't be happier with the end result...! Great job guys, keep up the good work!

We have been using Dolphin Pools since 2021. They are reliable, affordable, and keep my pool…read morechemistry perfectly balanced. We never have to worry about the pool or spa being ready for us to use any time because we know that Cody, our pool technician, has maintained the water and all the equipment.

We have used Dolphin Pool Service for a year. They are very professional and do a wonderful job…read morewith cleaning. Jamie did our starter service when the pool was resurfaced, and we now have weekly cleaning with Jamison. They will also do any repair needed. The office is very responsive, and we can pay monthly on line.

Pacific Pools were efficient and prompt and Clay took care of all permits. The result is beautiful…read moreand exactly as we dreamed. Their crew was responsive when we needed follow up adjustments or fixes. We would gladly work with them again.

This is copy and pasted from my Google review…read more Beware. I would recommend going with another company. Our experience with Pac Pools has been less than ideal. I will say though, I have nothing against Clay and his team, they are nice people. They did our pool in '22/'23. The first issue was the pool tile. We had selected a fire clay tile that had a 16 week lead time. They had plenty of time to order the tile, told us they would order it all etc. Well, the tile didn't get ordered, so we had to choose a different more readily available tile. No big deal, things happen. But, as a contractor myself, if I don't order the custom veneer plywood to build cabinets before it comes time to install, I'm in trouble. But again, things happen, we get something close enough, move on. They finish our pool and a few months later our pool is getting incredibly cloudy after just 1 day of our 3 kids having swim lessons in it. Like disgustingly cloudy. We call them, they come out, shock the pool, give "reasons" why, too many kids peeing in the pool is the main one. I don't really believe that, but months go by, they're out every week shocking the pool etc. I call dolphin pools out, they take one look, about 10 minutes, and they find the ozone generator isn't where it's supposed to be in its output levels. So we hire Dolphin, pool has been crystal clear since. Then almost a year later, the tile on the pool cover bay starts peeling up, not sticking on the steel trays they are mounted to. And then the nosings start falling off. I call the tile people, Buena Tile, they say, never happened before but she replaces the 3 nosings for free. Great customer service. Then 4 more fall off. I call Clay. He comes out tells me it's specific to our jobsite and he won't cover the material. But he will be generous and do the labor for free. I have since had 2 pool contractors out and 4 tiles guys. Everyone is appalled and very clearly labeling a failed installation job on PacPools. The steel trays they are in, are not scuffed up to allow adhesion, don't have wire meshing welded to them for adhesion. They do have little strips of 1/4" material to provide surface area for adhesion, but those are glued on with a PL type of construction adhesive, and they have all failed and come up. So we have had to spend $5k ordering new material to replace the material that was poorly installed in the first place. The tile guys here installing them now are actually using the same exact trays, but will weld the mesh to the tray and do it so it won't fail. All of these things on their own are issues that can come up with any job. Crap happens. It's the lack of accountability, constant excuses, blaming of "jobsite conditions" "too many kids in the pool" etc etc, that really gets under my skin. I prefer to do business with people that take accountability when and where it needs to be done. My wife and I are both patient and reasonable people. But this all is just too much. There are people out there with companies that are better managed and I suggest you look into them before signing with PAC Pools. They will not be back to our house to do work, even if it is free. I don't trust them to be able to do the work right. The pictures here are of the tile that I personally, the home owner, repaired. And those repairs have lasted longer than the install job pac pools did. There is also a picture of how our new pool, that we spent $350k+ on, looks on 9/3/26. Almost exactly a year after the first nosing dropped off with me having done 4 repairs. 3 more nosings have fallen off. So. BEWARE. EDIT, turns out there is a review on here with 4 stars from Anya that is a photo of our pool!!!!!! Sketchy!!!