I rarely leave negative reviews, but this experience was so hostile and unsettling that I feel a responsibility to document it publicly. My adult daughter (20) and I recently moved to Oregon from out of state, where liquor is not sold in separate stores. Neither of us was familiar with Oregon's liquor store protocols. We stopped in to purchase margarita mix for my husband and a guest arriving for dinner. I was the sole purchaser. As we browsed, I was casually explaining to my daughter the difference between non-alcoholic mixers and pre-mixed alcoholic products and discussing brandy in the context of a holiday recipe and an upcoming international trip. It was ordinary, instructional conversation--nothing more. When I approached the register, I smiled and was met with no greeting at all--only a frown and an angry demand for my ID, which I immediately provided. The employee, who identified herself as Rachel, then sharply demanded my daughter's ID. I calmly explained that I was the purchaser and asked--genuinely--why my daughter's ID was required when she was not buying alcohol. We were not trying to hide anything. My daughter even offered to show her ID, which the employee refused. At that point, the interaction escalated rapidly and unnecessarily. Rachel stated angrily that she had "heard our conversations while we were walking around the store" and that she had us "on camera." Retail security and surveillance may be standard, but invoking it in an aggressive, accusatory way--before any explanation is offered--fundamentally alters the customer experience. It replaces service with suspicion and education with intimidation. Instead, we were met with surveillance-based insinuations, refusal to explain, and a confrontational tone that suggested a conclusion had been reached about us before we ever spoke. I asked multiple times for clarification so I could understand what policy was being applied. Instead of education, I was met with escalating hostility. I have never felt so criminalized simply for asking a question in a retail environment. For context: I am a former Disney executive, have worked on White House-level events alongside the U.S. Secret Service, and currently train organizations globally in customer experience, service recovery, and how to uphold laws while professionally handling pushback. I fully understand that liquor laws must be enforced--especially in a university town. This was not about asking for an exception or bending a rule. It was about trying to understand what was happening. Employees who accuse or pre-judge customers rather than explain policy are not just providing poor service--they represent a significant liability to the business. A simple, calm explanation would have resolved everything. After this experience, I was shocked to read multiple other reviews describing nearly identical issues with employee hostility and attitude, which suggests this is not an isolated incident. This experience is also being formally documented with the Better Business Bureau and the Oregon Liquor and Cannabis Commission. This store would benefit from serious training in discretion, communication, and customer education. Customers can be told "no" without being treated like criminals. When the same issues appear repeatedly in customer reviews, it suggests this is how the store operates. That points to a leadership problem--and it raises real questions about the future of the business. read more

I don't know why this place has bad reviews. The people who work there are always friendly and helpful. It's small and easy, and they have an impressive selection given the limited space. read more

Treat customers terribly. I had my 8 year old daughter with me and she pointed at a bottle with an orange on it, and innocently said "that must be orange flavored" an employee then yelled at her to not touch the bottles. I was taken back for a moment, and kindly said back, "okay we are sorry, but you don't have to be so rude about it" he then threatened to "kick me out right now" My daughter is super sweet and respectful. That guy scared the hell out if her, and I'm pretty upset about it. Seems weird to treat your customers with such contempt. This is the first time I've ever written a review, but that experience has made me want to help in them loosing business. read more

Great staff and awesome selection given it's a small store. Manager seems to really put thought it carrying what is new and unique. Staff is knowledgeable with good taste. Staff is considerate of your safety and does check everyone's IDs when coming in the door. Would recommend. One of my go too locations for a bottle read more

Watched others pay for their liquor without being asked to check if their ID matched their bank card. Being the only black man the cashier, did not card me but wanted to verify it was my card, " you aint tricking me here, i wanna see that ID to see if its the same as your card", thank you for showing your ugly face of racism, shame on you and whoever empowered you at your store to be racist. read more

great selection for being limited by the olcc . The staff is very well trained and seem to know their liquor really well . Store is always clean and employees are attentive although usually busy . cons : terrible parking because of Fred Myers read more

Decent selection and have been shopping for yeas here. Today I had a couple Extra bottles I couldn't hold so I put them on the counter and continued shopping. When I got back to the counter. The woman cashier was very rude and kirt. She proceed to let me know this was unacceptable and next time use the basket. These are small baskets and would not have held all my pieces anyway. I understand I should have used the basket, ok, but the attitude is what was dis-heartening read more

This place isn't bad. I'll stop here for liquor if I happen to cruise by on Beltline. Located right next to Fred Meyer this is a smaller shop. They still have a great selection of liquors, primarily the Whiskey is what I noticed. Customer service could use a kick in the ass, but oh well. They're not completely rude or anything. A lot of the time I've been in here they seem understaffed....Often there's a line halfway back down the whiskey isle. I still prefer North Side Liquor over any other liquor store around read more

Went in with my daughter. Sign on the outside said they can come in as long as they are with a parent but then the cashier refused to sell my items. My daughter never touched any alcohol or spoke about the Alcohol, she stayed right by my side. read more

I would give this place negative ten billion stars if I could. Worst liquor store I've EVER been to. Staff is beyond rude and not helpful at all. I would drive to Mexico to get my liquor before ever stepping back in there. I would give up drinking before giving them a dime of my money. If the only other place in the universe to buy liquor was on the moon, I would train to become an astronaut just to get my liquor somewhere else. It's that crap. read more

WOW! I AM IMPRESSED! I really NEVER, EVER buy liquor. I am a 100% non-drinker. Still, I had to go in there to buy gifts. I figured it'd take FOREVER 'cause I have NO IDEA where anything is in a liquor store, & I had to buy some specific kind of Tequila. I was NOT excited. It was so AWESOME when I got there though, 'cause the woman behind the counter took me directly over to where I needed to be & pointed to the exact Tequila I needed. A monkey could've found it with the help of this woman! I was THRILLED! I live on a tight time schedule & was so grateful to NOT waste a load of time looking for Tequila. If I wanted to waste time I'd rather get lost in a chocolate store! YUMMY! read more

this used to be where I would go if other Liquor stores failed me. But the last couple of times I went there they were consistently out of what I was looking for. the very last time I went there one of the clerks didn't so much greet me when I came in but screamed out his greeting. there was no one else in the store, i was only a few feet from him it was very obnoxious. he didn't ask me if I needed help he was just about to walk past me and I asked him about a continuously out of stock item Red Rum's Coconut Keylime Rum. He offered no help, no suggestions, no alternatives, no info on when they might get more just made joke and walked away "I don't know, we're waiting for it to come back". I will never come back here and urge my friends not to waste their valuable time going there. read more

went to get some tequila.. my cousins w me i should mention she's 5 years older than me she didn't have her ID so i was just going to buy both our bottles they said no since she didn't have her ID no problem she found her ID in the car so we go back in and this lady working at the counter said she wouldn't sell to us since WE HAD AN ATTITUDE.. BUT MIND YOU THIS BI HAD AN ATTITUDE AS SOON AS WE JUST WALKED IN.. regardless this liquor store is fucking garbage and i will drive 10 extra minutes to go anywhere else besides here read more

A good liquor store conveniently located next to fred meyer so you can do all your grocery shopping in one go.