Two weeks ago on a Sunday morning I went to the vet just out of what I thought was an abundance of precaution and left without my dog. He was a big 14 year old german shepherd and his time had come but it was unexpected and extremely sad. I am so grateful Yelp brought me to that Santa Monica Vet group that Sunday morning without appointment, that I was seen immediately, and that my pupper was given meds and eventually euthanasia to keep him comfortable the whole time. This team really went above and beyond after he passed. I wasn't expecting anything but his ashes back. When I brought him home I found a paw print, something I wish I had gotten, a handwritten letter from the entire staff, and a really nice urn. I really couldn't even get my words out when I went to pick his ashes up so I'm writing this review as a thank you to Dr Hinchey and staff, and the receptionist for giving my baby a peaceful passing. I know this is very hard work to do every day and I'm very grateful. read more

Santa Monica Veterinary Group - Veterinarians Near Me - Santa Monica, California

I was having a very nice experience bringing a kitty here at first (wonderful receptionist, vet & vet tech were kind), until the vet shared outdated & incorrect information regarding a FIV + cat (stating they can spread it to another cat through grooming, which isn't true). I don't feel comfortable bringing my cats here after that experience, unfortunately, as I want only correct & up to date information & advice from my vet med. *I appreciate the response & clarification, as I did have concerns with this cat in the home being aggressive towards my FIV+ cat, however the vet did state that it could be spread through grooming. It seems to me she probably misspoke, but it made me feel much less confident going forward with this doctor. I believe we must be quite careful about misinformation regarding FIV cats as they are already stigmatized & historically euthanized. Thank you! read more

Staff was great! Very fast and efficient! Treated Penny with lots of love and care! Would def recommend

Lovely front desk personnel make quick work scheduling an urgent foxtail removal, and the doctor and nurse (?) were so informative and supportive. The removal was successful and I'll be checking my dogs paws on the regular from now on!! read more

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There's a reason they are rated well. Friendly staff, probably some of the best prices in La. I have brought multiple dogs here and recommend everyone use them. You won't be disappointment. Rafa loved the friendly and helpful staff read more

Santa Monica Veterinary Group - Free coffee and sodas! - Veterinarians Near Me - Santa Monica, California

Took both our cats for annual and check out some skin issues , all staff was friendly

I needed to take my dog Koco to an urgent care and I'm so glad I found SM Vet Group. They were able to take us in quickly on a Saturday morning, given my senior dog's symptoms (vomiting and diarrhea over 24 hours). It was a very stressful, scary situation for me but all the staff members & techs were so sweet and compassionate which really helped ease my nerves. Dr. Mikaela Villablanca was probably one of the best vets I've ever experienced. She got down to my dog's level so he would be comfortable and not have to get up on the table. She was calm and kind and explained everything slowly and thoroughly in an intelligent way but also in a way that I would understand. She patiently let me ask all my questions and took the time to answer them. I never felt rushed. We were there for most of the day and every time I asked to speak with her again, she would take the time to come back and speak with me. I also really appreciate how they provide an itemized invoice of the treatments & medications with clear pricing for my approval before doing anything. Of course we want to do whatever we can for our furbabies but it all gets very costly. They were so patient in walking me through the invoice a few times, letting me take my time to decide, not pressuring me, and also came up with an alternative game plan to help reduce some of the cost. Highly recommend this vet clinic! I wish my own human primary care experience was as good as this!! read more

Bring both of my babies hear for check up and everyone has been very attentive and helpful with every concerns.

The only vet we trust! We moved far away and still make the long drive so our senior pittie can be seen by Dr. Berg. Everyone on staff we've been in contact, with has been nice and helpful and we've been coming here for years now. They are really great with old dogs and being upfront and understanding with what is needed. Yes, sometimes there can be a wait, (so if you're always in a rush this is probably not the place for you) but when you're seen, YOU ARE SEEN, and I greatly appreciate that. The detail put into practice is helpful, they always send us home with detailed follow up notes and recommendations. Also, love the text messaging system with the front desk. read more

Santa Monica Veterinary Group - Veterinarians Near Me - Santa Monica, California

Came to Santa Monica Veterinary Group with my very old corgi to look at orthopedic issues and possible surgery, which his regular vet clinic could not do. Dr Berg spent a lot of time examining my dog and explained his diagnostics and recommendations in great detail. I feel confident my little pupper is getting the attention and expertise he needs. Will definitely come back here for future issues or regular check ups. In addition, the front desk is available over email, which is extremely convenient. The lobby area is clean and not crowded (Friday afternoon), and even has complimentary drinks. read more

Have been coming here for decades. Since the new owners took over, this place has really gone downhill. Front desk staff is nice, but overall the service is disjointed and rushed. We got bounced around between different vets and nurses, and there was a lack of communication and also miscommunication, and our pet suffered for it. Plus we spent a lot of money for something we shouldn't have because they made a mistake, which the manager would not own up to. We had to take our pet to another place and pay again to fix the damage that this place did. This place used to be known for their personal care and attention, and now it just feels like some kind of conveyer belt, where you put your pet on, and whichever vet happens to be available will see your pet, but if you have to go back again, it will be yet another vet who sees your pet - that's not inherently bad, but the way they are mishandling cases is unacceptable. It feels like they're taking on more than they can handle. Plus there's a lack of proper office organization. As others have said, the service is inconsistent. Thank god we were able to get proper service from Veterinary Emergency Group and they were able to save our pet from permanent damage or even possible death. I'm sorry to say that we won't be coming here anymore, nor would we recommend it. EDIT: Response to their response: I stand by my review. They were negligent in their care for my pet, and he is avoiding addressing that issue and trying to pivot away from it. As for the accusations, he is mistaken and I don't appreciate the accusation. Just the fact that he would make a claim like that shows you how unprofessional and possibly mentally unstable he is. As for his other comments, the issue is that this place was mismanaged - utilizing different vets is not necessarily bad, but lack of communication, lack of knowledge and negligence is. Again, I can't stress enough how lucky we were that the emergency vets were able to save our pet from the poor care we received from this place, otherwise I absolutely would have sued them. read more

Great experience! They really take their time to understand what is going on and don't overcharge for unnecessary things.

I came to Santa Monica Veterinary Group for the first time for an emergency with my baby Ralph. That was 2 years ago, and I have since switched all of Ralph's care over. I've been blown away by the care and compassion of all the staff. Stephanie and the girls at the front desk are incredible. Dr. Hinkley and Dr. Berg are so knowledgeable and kind. Ralph is 11 and has been dealing with some ongoing health issues. Stephanie has gone above and beyond to accommodate us at such a sensitive time. I truly cannot recommend them enough. Transparent pricing, top quality care, and wonderful staff. I would give them 10 stars if I could. read more

Santa Monica Veterinary Group is an excellent urgent care for your pets. It's not particularly convenient for me as it's over 30 minutes away from my home, but the extraordinary care we've received across multiple visits from Dr. Khalaf is well worth it. Sadly our normal (closer) local vet does not do urgent same day type of appointments but referred us here and I'm so glad he did. The wait can be long depending on the day, but I've always felt like the prices are reasonable. Our very shy, selective shepherd mix seems to love Dr. Khalaf as well. He takes the time to slowly and gently introduce himself and bond with the animal, but also makes sure you the owner understands his diagnosis and treatment. He is thorough and professional and everything you could ask for in a vet. Unfortunately our dog just loves to eat rogue items anywhere he can find them so we've frequented SMVG a few times in the past few months. They are able to diagnose quickly and the vets and front office seem to love animals, as they should. Thank you for helping take care of our pup! read more

My frenchie Winston just had BOAS surgery with Dr Berg. He is doing amazing. This is by far the best vet office. Both Dr Berg and the staff are knowledgeable and nice from the moment you walk in till you leave. Thanks Dr Berg Winston is doing amazing and breathing so much better read more

Santa Monica Veterinary Group - Winston 1 day after his BOAS surgery - Veterinarians Near Me - Santa Monica, California

Been coming here for years and they are still our go-to veterinary! They are transparent about treatment, price and all our options, and have helped get our cats to the ripe age of 18! I always feel like they listen to all our concerns and they are very transparent about the treatment options, and help you weigh your options/cost etc. Every person we've spoken to has been kind, helpful and knowledgeable. Their walk-in options have been so helpful when the unexpected pops up as well! read more

I can't say enough good things about my experience with Dr. Khalaf and his Team at Santa Monica Vet Group today. I have to give flowers to Harina who just made our experience even better with her quick thinking and astute observation. I have a reactive dog. Let's say she's 'Dog Selective,' especially when visiting the vet and sitting in a waiting room with other dogs. It's stressful for us both. Harina, who works the front desk, was so patient and understanding with my pup that she immediately directed us to a vacant exam room to settle in and avoid any further stress or anxiety she sensed from both my pup and me. From intake to examination, it was a a good experience. We had a scheduled appointment and were seen right away! They take walk-ins, but I recommend scheduling an appointment to avoid long wait times, etc. Pro-tip for walk-ins: You can leave your pup with them (drop-off) if you are short on time and must be at work. The entire staff was also amazing, from all the vet techs and Dr Khalaf (intake to examination). They were all so compassionate and understanding of my dog, making the whole experience as stress-free and efficient as possible! I am so grateful to have found a vet clinic that genuinely cares about my dog's well-being. I highly recommend SaMo Vet Group to anyone with a reactive or anxious pet. Actually, anyone that has a pet! Their prices are reasonable and fair. The doctors are intelligent, talented, knowledgeable, and friendly. Thank you, Santa Monica Veterinarian Group, for your exceptional care! From a fur mom with a reactive rescue, thank you for not immediately labeling her as "aggressive" and thank you for being compassionate with her in understanding that some Rescues need a little more time to "settle in" with new people, places and situations. read more

Amazing team! I don't know what else to ask for from a vet..! Doctor is super knowledgeable and honest and kind.

I took my German Shepherd Lola to Santa Monica Veterinary Group, and from the moment I walked in, I was treated with care and professionalism by Lyla at the front desk. The clinic was very clean, and the doctor quickly diagnosed my dog's ear infection and started treatment right away. The pricing was also very affordable. They are fantastic, I would definitely go there again whenever needed. read more

Been coming here since I got my fur babies 8 years ago. New ownership. Love the vets & tech & front desk staff Everyone is very professional & kind. Dr Khalaf has been taking excellent care of my baby Chandler. Highly recommend read more

I had to take my 4 year old cat in to check for a UTI and this office is wonderful. Jorge and Lyla were warm and helpful at the front desk, and the vet and those in the rest of office we interacted with were incredibly helpful. They were all very communicative and helpful, and made the whole process much less stressful. read more

Dr Berg did not read the contraindications on a flea treatment he put on my cat, ( it warned to not put on cats who had a previous seizure and she had) and did not warn me it was using neurotoxin version (Bravecto) Of course I would have said no and informed him re the seizure. Within 2 hours my cat showed side effects. Despite Berg's check up just pre-treatment giving my cat a clean bill of health he now claims it was due to a previous kidney condition he found upon later testing. I do not believe him, and he never apologized for not checking the warnings( which he admits he didn't do). My cat, despite the best of care from another vet who assured me her sickness was due to the Bravecto Flea treatment, my cat died 6 weeks later. read more

I am very grateful for the compassionate care that my little 14 years old dog Mia received. She passed away one month ago today :( Your thoughtful card mailed to our family meant so much during this extremely difficult time :( Thank you so much again to the whole team at Santa Monica Veterinary Group! read more

They took me in as a walk in on a holiday. They were very nice and professional. It went very well. read more

I've been so impressed with Dr. Berg, Stephanie and the front desk. They were able to fit me in on a busy Saturday and have always been so courteous to me and my baby. Regardless of how busy the clinic may be, Dr. Berg is so thorough going over everything from diet and explaining things in laymen's terms so l can understand what's going on without being condescending. I truly appreciate him focusing on the significance of nutrition without trying to sell you on anything. He's reasonable about medication, only recommending what your pet actually needs. Stephanie has always been exceptional with Luna. While she is the sweetest cat at home, she doesnt do well in a vet setting. Stephanie understands this and is so patient with her. she never forces anything. I've come back for another visit when Luna refused blood work because I didn't want to over sedate her. She taught me how to bundle Luna and to keep her calm during her injections. Her patience and sweet nature are everything. The front desk was so kind communicating with me during my wait, offering me water, etc. Dr. Berg's office understands our pets are family, and they treat us as such. I highly recommend the Santa Monica Veterinary Group to anyone looking for an honest, empathetic Vet. I'm literally getting ready for a Sunday evening visit for Luna to get another injection. Stephanie was kind enough to respond to my text first thing this morning. The customer service is 10/10 read more

First of all, I want to give a big thank you to Dr. Khalaf and Dani. Both of them along with the rest of the staff gave me and my little one an amazing and smooth experience, answered all my questions (since I had so many lol). I was hesitant to take my dog Rocket to anyone else out here in Rialto due to negative feedback. So I made the drive out to Santa Monica and it was 100% worth it. Rocket is on his way to a speedy recovery. Huge shoutout to SMVG! Thank you all so much. read more

SMVG is a great veterinarian office. Everyone from the front desk staff to the doctors, especially Dr Berg, are kind knowledgeable and compassionate. I have been bringing my girl here for a few years, Dr Berk, Dr Pan and others have treated her for every thing from ear flap surgery, to gut issues and most recently a mass on her liver. Dr. Berg spent more than a half hour expelling to me in detail his diagnosis and care plan. He was patient and answered all my questions. This place feels like a Vet that would be in a small town, with a tight knit relationship to their community. Stephanie, one of the lead Nurses and office manager could not be more thorough and kind. The communication of the entire staff from appointment setting, to estimates and billing is the best. You may have to wait to see a Doctor if you don't have an appt. but if you have an appointment they are usually right on time with little waiting. If you decide to have your pet treated here, please treat the staff with respect and kindness, as they are treating your pet, with the utmost of both. They truly are an exceptional Facility. read more

My experience was amazing from the first call. The staff was kind, helpful, and made me feel like they truly cared about my cat, Honey. They got me in quickly, explained everything clearly, and offered thoughtful care options. The vet and nurse listened, reassured me, and followed up with genuine concern. I'll definitely be bringing both my cats here great experience all around! read more

Santa Monica Veterinary Group - Veterinarians Near Me - Santa Monica, California

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Skeeter, our year-and-a-half old cat, fell from a 16' bannister. He lay immobilized and miserable on the wood floor. SMVG took him in right away and Dr. Hinchey attended. After a two-hour exam, Dr. Hinchey explained Skeeter had badly broken two tarsal (ankle) bones. Our choices were an expensive orthopedic operation (no guarantee of success) or - because he's young (as she explained) - setting the bones in a tightly wrapped splint and hoping the bones heal. She said it might take eight weeks - maybe longer. Without supervised, isolated care, he was unlikely to walk without limping. Dr. Hinchey double-checked with a veterinary orthopedist and called me late that night. We all agreed to proceed with the splint. I kept Skeeter in my office - isolated from his mother and our third cat. We set up a large crate for him to sleep in (locked and covered) so he wouldn't get overactive, alone at night. I took him back to SMVG at least every two weeks where Dr. Hinchey examined, x-rayed and re-splinted his leg, then clearly and thoroughly reported Skeeter's progress to me. After eight weeks, she was optimistic he would recover - the bones were fusing - but wanted to err on the side of caution and continue the isolation and treatment. Finally, after twelve weeks, Dr. Hinchey removed the splint and bandage and pronounced Skeeter's leg fully healed. Although he was supposed to "take it easy" when he got back home, his excitement and joy upon being reunited with his mom and buddy couldn't be restrained. I noticed he exercised his own version of caution and took a few weeks to test his leg to its limit. That was four months ago. He's fully recovered now - stronger and faster than ever, without any signs of atrophy. We've blocked off his favorite bannister to dissuade him from performing another high-wire act. And, we are forever indebted to Dr. Susie Hinchey (and the gracious and friendly staff at SMVG) whose cautious and nurturing care made what might have been a difficult and frustrating three months a labor of love. Skeeter is particularly grateful. read more

While they may well be competent vets ..they charge two or three times what others very good vets do for some basic things. If you object, they aren't very nice about and look down on you. The vet I saw was cold and judgmental to me personally. There is also a young man working at the desk who alone would stop me from returning .. and the young ladies working there seem nice but it's fake. Stay away unless you are very well off and don't mind paying twice what you need to at other vets. read more

Both of my cats having been going to this vet for 3 years. Our little cat Pear has had to have 2 emergency endoscopy surgeries within the past year. Both surgeries went extremely well and Pear is now thriving. Thank you so much Dr. Berg and everyone at SaMo vet group for being so professional and answering all of our questions during a scary time. The best vet! read more

One of the best veterinary clinics we've been to. The staff is professional and courteous and kind. The doctors are very knowledgeable and our understanding of dire situations. We had to take my eight year-old dog in for emergency surgery and they took care of us and my beautiful Emma. Dr. Khalaf and Stephanie are exceptional and would recommend anyone to go here for their pet needs read more

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I patronized this veterinary clinic twice for urgent care and I was very impressed with their services, and my 17.5 year old kitty Naobi the Tortie was satisfied with her care and treatment. A big deal for my kind, yet picky old lady! The staff were able to get Naobi in at a reasonable time the first time, and the second time they took her back immediately to be seen. Each time the veterinarians took their time to answer all of my many, many questions. They were extremely thorough. Their assessment and treatment plan were effective, getting Naobi on her way to fighting form. Their nurses and vet techs are compassionate and helpful. The front staff are friendly and efficient. The clinic is clean and state of the art. They have beverages for clients in the waiting room. Most important, their rates for their veterinary medicine are great! In a city like Santa Monica where veterinary care is offered at astronomical rates, this clinic provides at affordable prices with the same great expertise and services. This includes urgent care rates which traditionally are known to be too pricey! Highly recommend! 5 stars all the way*****! read more

$140 for walk-ins after 6. $120 for regular walk-ins. $95 for appointments that aren't available for 4 days. As a regular customer (decades if you count the former owner), this feels like a gross way to be billed. When you are there, be ware of the guilt-upsell, which, if they are really laying it on thick, they will do out in the open in front of other customers, who are all listening to see if you are going to buy into their fear-sale tactics. If you can get past all that, their staff seem capable, but definitely lean on spending on tests, overnight observation, and bloodwork out of "precaution", instead of by necessity. read more

I don't normally write reviews, but I am furious at the way this veterinary office handled what turned out to be a medical emergency. My puppy was feeling ill on the weekend and I took her there first thing Sunday morning. She was seen quickly and they discovered she has a high fever. They went on to do the normal tests, which were EXTREMELY expensive. While this is not uncommon for vets, they charged me even more than an emergency animal hospital has in the past. However, this is not even my complaint. They did an X-ray on my puppy and told me it looked normal. They didn't know the cause of the fever, so gave her some fluids, and sent her home with me. That night, her fever shot up, and she started leaking lots of blood from her vulva. I immediately took her to VEG (highly recommended), and they were able to diagnose her with Pyometra, a life threatening condition, within minutes, with a simple ultrasound. She had to have emergency surgery that night and could have died if we waited another 6-12 hours. After the surgery was finished, both VEG and an independent vet that I consulted with informed me that her X-ray that morning was completely ABNORMAL, and they both would have recommended an ultrasound immediately. Because of this places negligence, my 9 month old puppy could have died. You should all be ashamed of yourselves." -- Update to their response: I hope fellow pet lovers out there can see the callousness and lack of empathy in their response to my review. My complaint was not about the cost, hospitalization, nothing - it was the fact that your vet that morning looked me dead in the eyes and explained to me that the x-ray looks normal. Both hospital & independent vet could IMMEDIATELY spot a "tubular structure in the caudal abdomen". These are not my words, I am not an expert. According to them, NOTHING about this x-ray was normal, and both would have immediately recommended an ultrasound. Furthermore, your vet and vet tech could both feel that her stomach area was swollen and hard - why was an ultrasound never recommended in the litany of tests you provided me? It is a SIMPLE procedure. I have filed an official complaint with the California Veterinary Medical Board and will pursue legal action against you, no reason to go back and forth on Yelp any further. Yelpers, please be cautious with your pets. read more

Danielle, the manager, called to apologize for my experience and kindly answered all of my questions. I also received a phone call from Dr. Berg, who was wonderful and very knowledgeable about cats. As new pet owners, it was very comforting to have someone guide us through the process. We have follow ups scheduled now for both of our cats with Dr. Berg :) read more

All the staffs there are very friendly and you can tell they care about your animals. The doctors are also very knowledgeable and I would trust them with my baby. Dr. Khalaf knows his stuff and will make you feel comfortable to trust them with your pet. read more

Santa Monica Veterinary Group - Veterinarians Near Me - Santa Monica, California

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My experience at SMVG has been exceptional. In addition to their expertise in Vetrinary medicine, they are compassionate and very caring professionals. The warmth and follow through that this group of clinicians/ office staff/ technicians demonstrate is so unique that it literally blew me away. Not to mention that they diagnosed my pets condition immediately where 2 other Vetrinary groups did not. (I only wish I knew about them long ago!) . It certainly makes a huge positive impact when one is worried about their pet and is then welcomed to their practice in this way. With much appreciation ...................Ellyn and Toby read more

Santa Monica Veterinary Group - Toby - Veterinarians Near Me - Santa Monica, California

My dog wasn't feeling well so I brought her in for a walk in and they saw her right away. They took great care of her and listened to my concerns. Great service and felt very welcomed. read more

My go to vet for our pets. I've had to do two walk ins for last minute support. Both times my wait has been about an hour or less. Everyone is super friendly and I also appreciate the text follows ups checking in: Highly recommend! read more