I love visiting Revolution Moto to get my scooter serviced and buy Vespa accessories. Pete is…read moreextremely knowledgeable with all things Vespa and Scoot related and provides amazing customer service. I took my "new to me" 2014 Vespa 300 in for service and it was a great experience. Pete is extremely personable and a great representative of the Vespa community. Pete! I now have 2,367 miles on the Vespa and was just talking about calling Revolution Moto for an oil change/service.

It has been many years since I took my Vespa for a service and it has changed hands since the last…read moretime. Pete the owner was so welcoming and very passionate about the Vespa's. I have whitewall tires and needed to change the rear which they arranged for me. They did the whole service but recommended I change the front tire as well because although it had tread it was what I would say scalloped. I did change the tire as recommended and the ride is so much smoother now. Lovely to have these guys in Santa Rosa to take care of my Vespa. Highly recommend.

Absolutely Worth the 2-Hour Drive - Best Dealership Experience Ever!…read more I had been hunting online for a Street Triple RS for what felt like forever. Everywhere I looked, sellers were asking new bike prices for bikes with sky-high mileage--totally unreasonable. Then I found Factory Powersports. I messaged Juan about a bike they had, and right from the start, everything felt different. Straightforward, honest, and helpful. I made the trip down from the Bay Area, cash in hand, and wrapped up the paperwork with Rebecca in just 30 minutes. No games. No pressure. Just fair pricing, knowledgeable staff, and a dealership that actually respects your time. This is exactly how every dealership should operate. Worth every mile of the drive--I'd do it again in a heartbeat

My partner and I help an open house down the road. On the way to the open house, we saw Factory…read morePowersports. My partner has been looking to purchase quad for a new property she just purchased, so we came in to see what they carried. First off, the entrance to the parking lot is a little funky. They try to make it one way in and one way out. The parking lot entrance is actually around the corner on Carrillo St. (small side street) and the exit is on Cleveland Ave. (larger, main street). You would think the entrance would be on the larger street and exit on the smaller street, but it's the opposite, so if you are driving on Cleveland Ave. towards College Ave. and miss Carrillo St., you will need to turn back around. As for the store itself, they have a good selection of motorcycles, power crafts, ATVs and accessories. The thing that this place is lacking is customer service which seems to be the theme when I read other reviews. When you walk in, no one greets you. There was an employee sitting at the desk doing some paperwork, looks up as we walk in, but there was no greeting. As we were browsing the inventory, no one came by help or ask if we had questions. When we walked out, again no acknowledgement that we may be potential customers. I'm sure if they had better customers service, their business would be much better.

John is friendly and full of information about all types of motorcycle repair whether it be German…read more, Japanese , American or Italian he's got answers. I bring my BMW in for service often and he's always done a great job at a fair price. I'd recommend Sonoma Moto to anyone looking to get work done right at a fair price. Great guy!

Very knowledgeable and honest giving quotes for services, went to inquire about repairs on a 1984…read moreYamaha Jog and was presented with a quick reply and very insightful information on how to proceed

Over the years Marty has towed my motorcycles on three different occasions. He's prompt and…read moreresponsive and gets the job done. Highly recommend.

You could always buy a trailer and hope you get your bike tied down correctly. Then figure out…read morewhere to store the trailer. Don't forget maintaining it. Or you could do the smart thing and call one of the nicest guys you ever hope to meet. Great and safe service. You don't need to worry about a thing when you call him. Plus how many times would you have to call him to equal what it costs to buy a trailer? And if you break something doing it yourself that's even more trips you could have had. We all know what repairs cost. Do the smart thing and let a professional handle your motorcycle transportation needs. You won't be sorry.