I have been to the old NW Portland location but this was my first time at this space - it was…read morereally cute and had the same great vibe. I came in to get my back and shoulders waxed. Staff were so welcoming and knowledgeable and my experience was as smooth as my back now.

Sydney is the BEST! So professional, does an excellent job, and fast, too. Highly recommend her!!read more

The technician was great, very nice and easy to talk to, and also thorough. I had better results…read morefrom the wax than previous experiences elsewhere. Everything was very clean and sanitary.

I've been coming to this salon for waxing for about two years now. Really great, prompt service…read more(and a lovely beverage when you arrive, if you're into that). Waxers all have lots of experience to help avoid ingrowns and other nasty side efffects. Mostly painless. Highly reccomended!

I made an appnt for 2pm. I called 12 minutes before the apont and explained I was stuck in traffic…read moredue to a car accident and would be a little late (5-10). When I got there at 6 minutes passed I was told I could not have the appnt because it would cause the appnt after to be late as well. Ok, I scheduled another appnt at 330, came early at 319 and sat until 346 before anyone was able was to start the appnt. If you are going to be strict about times with your customers, be respectful when you can't fulfill your responsibilities of time and equity. Moral of story: The manager is rude (seeks feedback and then defends her customer abuse. This explains why their aestheticians keep leaving all the time). Called for feedback and then offered nothing in return other than a "we can be late but you can't" explanation. Not returning. Third bad experience here and I'm done. Buyer be wary. They are NOT nice to customers or understanding. Aestheticians are great but managers, not so much.

Been getting sugared for about a year now. But I needed a last minute appointment and this popped…read moreup my search. They had a really good deal- 50% off a service & 10% Yelp check in. I got a Brazilian and under arms. They use cold sugar when waxing. I've had it both ways- warm and cold. So I didn't mind. TIP: IF YOU KNOW YOU'LL BE LATE, call! They are super strict about the 5 minute grace period. (Yes- 5 minutes). They front desk person was telling me how she was just about to cancel me as I walked in at 10:46. My appointment was 10:40. But because it was my first time, "you get a pass." This is one star off just because 5 minutes is a little intense. I wouldn't mind a 15 min? But 5 min? Esp when parking is either street or a 2 min walk from a parking lot. Vanessa was the tech that worked with me. She was really nice. Talked stories to make you feel comfortable. Told you breathing exercises and stuff. She had a decent amount of pressure. Took note of pressure points and sensitive areas. One thing I didn't like- was not being able to have the option to "check" till the very end. When I was done, I took a look in the mirror, and noticed sparse hairs that didn't get picked up from the sugar. But I couldn't do anything about it since we were done. When I got home to wash up, I felt pain on my skin. And that's usually normal for me because I have sensitive skin. But it's been a day- and still felt pain. Which is new. Noticed I had cuts. Like my skin was pulled off. And this is missed during a wax because waxing is already painful. This is the first time ever that my skin got pulled off during a sugar wax experience. The last time this happened was when I had hard wax... Overall- this is an alright place to check out if you want to try sugaring.

Overall rating would be 3.50. The main reason for my rating is that I really enjoyed my waxer who I…read morebelieve was named Whitney. She was very friendly, knew what she was doing and did a great job. I got a Brazilian which was $75 and I was notified that the price will be raising to $90 later in the year. Drawback is that the place could be cleaner. It feels rushed because they book appointments every 15 minutes which is pretty much back to back. The customer service representative out front was friendly and she was good at engaging with customers.

I came back again and the mirror has been fixed! Hallelujah! But even worse, the lights above me in…read morethe wax room are half burnt out! How is my waxer supposed to see my hair and do her job? Your owners need to take this need for updates more seriously. The lights need to be working. This is basic.

Very good at what they do. So friendly and caring. The company is very clean. They are punctual…read morewith your appointment time.

I had a great facial with Jen and she was able to tailor the facial to my skin needs. The bonus…read morehead and hand/arm massage were amazing!

Libby is amazing and really cares about the people she does work on. She put a lot of time, effort,…read moreand love into her new space in Lake Oswego and it's truly a sanctuary. So relaxing and beautiful with bright light and huge windows, you feel like you're nestled in the woods and it's so cozy. Libby herself just has amazing energy and is so easy-going. I've had multiple facials from Libby and a couple of massages and have always felt my best after. My skin used to be a mess and with the products she offers and her facials, she saved my skin. I was reluctant to get a facial again after the last one I had some years ago, I never really recovered from breaking out from! She had me in good hands (literally) and I never broke out, not even once. I told her I needed a new skincare routine for my now 30-something skin, and she hooked it up with everything I needed. The products she uses are very high-quality products from France and there isn't a single one I haven't benefitted from or liked. I recently had a massage from her because my back was acting up (I sit at a computer all day) and I felt infinitely better in the following days. Absolutely be sure to check her out! You won't regret it.

I was in Portland for my birthday week and decided to book a massage. I don't even know how to…read moredescribe the comedy of errors I had in the hours before my appointment. All I can say is that I arrived at Libby's door completely panicked and sleep deprived. I thought it would take a miracle to get me out of that headspace, but Libby got me so relaxed I fell asleep... twice. She has the most nurturing, calming vibe and her technique is spot on. She checks in the perfect amount without taking you out of your zen. All of her products left my skin feeling totally nourished and smelled amazing. I am so bummed I don't live in Portland - I would go every week if I could!!!

Bought a Groupon for a wax, and I'm sure glad I did. This was by far the least painful wax I have…read moreever had. No pain!!! Seriously! I always thought it was normal to be sweating bullets and want to scream when getting waxed, nope! This was more like a day at the spa. I highly recommend going to Glamformation for an amazing waxing experience. I will definitely be back!

Laura is the best, been going to her for years. Now she has others that do lashes etc.read more

I came in for a Botox consult with Tina and had questions and concerns being a newcomer to…read moreneurotoxin. Tina introduced me to Daxxify, which seems like a much better fit for me. Daxxify has completely smoothed out my forehead wrinkles and my crow's feet and I feel so much more like myself! Tina patiently explained how everyone works, the expected duration, answered questions, and put me at ease. We are hoping for a 6 month duration, if it lasts that long I think this was well worth the money. I realize that the cost per unit is not bad, but it adds up quickly! The results are wonderful so far at the three week mark!

Giving Divine Complexions one Star is a stretch. This was the worst experience at a Medspa that…read moreI've ever had. RN Jessica damaged my face using filler. Met with the owner Christine Levey who is as phony as they come. She lied to my face about helping me. They all lied to me and said they would help fix the scaring the filler left but then cancelled my follow up appointment with the other RN, Tina, saying they could no longer help me. Was also told by Christine Levey, that in order to fix the damage to my face that THEY caused " I needed to see a Dermatologist or a Cosmetic Surgeon" What! Are you kidding me? This place is not where you want to go for any cosmetic procedures.