We are appliance store and we have a three warehouses and we use big Joe all the time. They are the…read morebest very good customer service whenever we need a service on the equipment they are fast and efficient. I would definitely recommend them. Jay

Great service, durable equipment and faster response, that is what I like!…read more Thanks Brad, your guys are doing a great job!

Great customer service. Always have the equipment I need they go all out of their way to provide…read moreyou with equipment you need.

They are very friendly and the guy pumping the propane always help me putting my propane tanks in…read moremy car without me asking. Pretty cheap prices compared from other places in the bay area. Very nice i reccomend!

WARNING: Be careful with Patterson Lift Trucks or best just stay away…read more.. Cost over $800 (prepaid) just to have my forklift looked at, then the tech said they have to tow it to the shop to fix. Estimate 3 hrs and tow cost (CC pre authorize). Bad communication- many email with Karen goes unanswered before another person take over and get the process started.. WASTED time No comm at all again after pick up and after many call they want more $$ to look further. After more $$ and no comm, I call them only to find out they cant fix it and offer to sell me a similar forklift. I refuse and offer to buy my forklift for the price of the second billing which mean I pay over $800 to give my forklift away for free. I thought going with a big company with what seem to be more experience is better even thou it cost more but in the end they are not as good as they seem to be at fixing forklift. They are just good at sucking money from client. In hind sight, insisting the CC pressurization from the beginning is a red flag and charging over $800 just to look at it and insisting to tow it back is another red flag that I should have pay attention. Now Im out over $2k wasted 2 months and no progress on the problem.

A very responsible and friendly racks and forklift vendor. You can rely on them!…read moreKhris Rahal was super professional and helpful. We had to change our plan for racks couple times, but Khris was always responsive to work with us until everything was set perfectly. Besides, great pricing too. We feel so lucky that we have found Patterson Lift Trucks.

Neil and his crew are as good as they come. I wanted to get some pallet racks for my barn. I…read moresearched google for the best price and value in the Bay Area and I was pointed to Golden State Materials. It was a bit of a drive from Sebastopol but I would do it again in a heartbeat! Great prices, great service and great people! What more could you ask for? You could ask for a picture, and I just so happen to have one. Here's Neil, getting his hands dirty while helping me load up!

5 stars for Will and company. He is as communicative as can be and the prices are very reasonable…read more I bought a smaller pallet pack compared to the standard sized because my trucks liftgate is a little smaller. He helped me figure out some logistics and even let me borrow the pallet jack so I can use it to see if it works for my truck. Golden State Material Handling is the best. Thanks

We rented a power washer surface scrubber from them. Their customer service is amazing. I contacted…read morethem initially to find out if they had what I needed, they were helpful and informative. When we came to pick it up, they showed us how to use it. We had a minor issue when we got home and called them. They couldn't solve the issue on the call, so Roger came out right away to the house and fixed it! It's an employee owned company and it shows. They have great service and truly care about their customers. Highly recommend them.

They rent you equipment with pre existing damage, when it breaks on you they make up many excuses…read moreto blame you for the damage. They'll keep your daily charge plus deposit without even think it through that they might have made a mistake. I rather go else where.

Always helpful, knowledgeable about the equipment (obviously), but they will take the time and…read morepatience with folks that are not the most comfortable getting into something new. That speaks volumes to me even though it may cause me to stand around waiting longer... i appreciate it, anyway.

TLDR, The big lazy guy rolling around in an office chair instead of walking, doesn't know what he's…read moretalking about and is extremely condescending... doesn't seem to care. Consider somewhere else. I called a few places the day before inquiring about a single axel tilt bed equipment trailer. I had a couple local options that had similar prices and a trailer in stock, but my family and I have rented from Cresco a handful of times over the years so I decided to go with them first. I recognized the voice on the phone and have worked with him before, a very nice and helpful gentleman. He told me they only have a single axel in stock which was capped at 4K lbs. No problem, this isn't the first time I've rented a trailer for this purpose, so I knew that with the battery conversion, my lifts gross weight is just around 2,800.. with a typical single axel tilt trailer, around a combined 3,400lbs. So, I make plans to pick up the trailer in the morning. I show up at 8am inquiring about the trailer and unfortunately the guy on the phone isn't there. The two guys in the front office ask me about the model lift I have and what the lift height was. Knowing these guys won't know my lift because it's an older rare brand, I respond "it's a standard size 3k gross pound scissor lift", and the guy sitting in the chair asks again, rudely, "what's the MODEL of the lift". I get it, height generally dictates the weight, but this isn't always the case. So I give it to him and it clearly doesn't register. The other guy heads out to check out my car, while the other larger fella who can't be bothered to stand up, interrogates me more while he rolls about on his office chair. "No, you're going to need a dual axel...". I explain that's not correct, their 4k cap trailer will be fine because I'm well under 3,000 lbs and the right size. The other guy comes back in and tells the lazy fella that I have a "4x4 Crosstrek", prompting the big guy to say, "you need a 1/2 ton truck, you can't tow with that". I don't know where this guy gets off thinking he knows what cars can tow what.. but my Crosstrek is rated for 3,500 lbs, manufacturer specifications. Meaning, not only can I tow this trailer fine, but I can even tow it loaded with my lift, if I wanted. I explain to the lazy big guy, "I'm just picking this up now and will be hooking it up to my truck when I get back..." he cuts me off and says, "doesn't matter, your car can't handle the weight, we're responsible if you crash, it has to be a 1/2 ton truck or larger, that trailer has surge breaks". First, BS.. these guys bare no responsibility for any crashes I cause and their contract and insurance waiver makes sure of it. Second, I of course don't expect them to break their rules, but the fine print in their terms specifies tow capacity, not the size of your truck. So I ask him calmly, "where does it say '1/2 ton' and not weight cap", he cuts me off again "doesn't matter, your brakes can't handle the trailer, the trailer has SURGE brakes.. do you get that, it has SURGE brakes.. your car doesn't have the power to stop it", I asked him to please not talk to me like I was stupid. The problem is, this lazy bumpkin doesn't understand that my car is much more capable stopping with its 4 wheel oversized disk brakes than most peoples 3/4 ton pickups which have weak drum brakes on the back. Again, I'm only towing an EMPTY, 1300lb tilt trailer with my very capable "4x4" Crosstrek. I don't even owe it to them to tell them what I'm towing, since I'm fully responsible. He repeats, "you need a 1/2 ton..". It was clear this wasn't a discussion, just wasted time in a condescending tone. I finally had enough of this guys rude attitude. I've debated him because he is wrong, but I've been polite up until now. His ignorance is messing with my plans and he's being extremely offensive with the way he's talking to me. So I throw it back. "You know what, ufck you guys. you're making things up and you're being extremely rude and talking to me like I'm stupid." As I walk out to take my business elsewhere, I turn around at the door, look straight at the big guy, still rolling around instead of walking, and repeat, "you are a very rude person". This is where I make a promise to myself to leave them a review. He responds, "good... good.. .. I LOVE it!".... What a prick! Well I hope you love this review too. This guy has literally been here since the age of time, quite possibly the manager.. he clearly doesn't care anymore. I leave and call their local competition. Same trailer capacity, same price. I show up, hook it up and head out without the grief given to me by Cresco. It only threw off my schedule by 2 hours, all because of this extremely rude, complacent, lazy old fart that thinks he's smarter than his customers. Never again, and I'll make an extended effort to discourage anyone I know from renting here. Every single customer turned away by this is well earned.

It was great to do business with Doc Bailey Cranes and Equipment. Carol and Nick have been a…read morepleasure to work with. Everyone was courteous, patient and professional. Highly, highly recommended.

I have used Doc Bailey twice now and both experiences have been excellent! The crane operator…read more(Nick) was prompt, courteous and arrive right on time for both the initial inspection and the scheduled job. Carol with the office support team is fantastic - very responsive and easy to work with. I truly appreciate their professionalism and reliability and would highly recommend them to anyone needing crane services.

Was thinking about switching car insurance until I spoke with Daniel Camp, with Scale Insurance. He…read moreprovided me with the information I was seeking. And really listened to what I had to say. By far the best customer service i've received from a insurance company. Thank you so much for all your help Daniel. Rachel Velarde

From the owner: Serving the San Francisco Bay Area for over 30 years…read more Bay City Scale, Inc. is an ISO-9001 registered firm. We pride ourselves in selling great products at great prices.  We carry all of the major brands and our sales staff will be happy to work with you to find the right scale for your application. All makes an models - sales, service, rental, calibration.

Contractors Warehouse hooked me up! I bought 14 pieces of…read moreartificial grass. They gave me a good deal and delivered them in about 2hrs

We first came here on a Friday and bought to 2 expensive doors. Great service 2 different…read moreemployees helped us. No issues Monday through Friday. I am giving only 2 stars for the weekend crew. One day was a Saturday and I went and bought some Simpson metal brackets. They were right in front of a sticker that said 1.67 each so I grabbed like 30. When I checked out I looked at my receipt and it showed they charged me 3.67 each. I went back and they said the sku doesn't match what the placard priced had it as. I got my money back and went to Lowes. This sunday we went to get some paving stones for a project. They told us to go to the warehouse and someone would write up a ticket. There was no one in the warehouse. We went back to the front desk and asked for assistance and they said they will call the employee. The radio he should have answered was just sitting on a desk. We waited 10 minutes and decided to leave. I had parked my truck inside a gated area. When we went to leave there was no one at the guard booth and we couldn't get out. I went inside the booth looking for a switch to let us out. A guard came out and asked for our ticket, I said no one helped us so we are leaving. They still made us wait until the warehouse person could write our vehicle down. I told them we didn't have anything and they could look because once again we were going to Lowes. The whole weekend staff is a joke and they just sit around the desks in the front and gossip. No one is trying to help customers. I suggest closed your. building on weekends.

This place is great it has lots of great products to complete whatever job is required and has…read moreindustry leading customer service to sweeten the deal. Why go anywhere else......