I hired this company to clean my parents' home in preparation for showings as the house was for sale. The house was pretty much empty and just freshly painted so not a lot in the way. I specifically asked for floors, windows and bathrooms to be deep cleaned and then the rest of the light cleaning in order to finish the house. (4-bedroom 2 bath one story) 4 young women showed up to clean and I thought wow, 4 people this house is going to look amazing. 4 hours later they were finished. I had been working outdoors since I was getting things ready in the yard and garage. I was notified they were finished, and their boss would be by to do a final inspection. Before I knew it they were leaving including the "boss". I wanted to do a walk through however the floors were wet. My mistake, I had too much trust. I had to leave, so I locked up and didn't check the house. My parents came home the next morning and found 3 broken valves on their gas range. It seems as though they tried to clean the grooves and pushed something in there and broke the valves. There was dirt and grime on the floors, bathrooms that were not deep cleaned as well as windows that had spots and wipe marks. We took pictures and sent them to Santos cleaning immediately. The owner stated she could not come over nor had anyone available to come and correct the issues. The house was on the market and that day and we had potential buyers in place to come and look at the house. My mom and I had to do spot cleaning and make the house presentable. You may ask why we waited for the day before, we did not, we schedule with enough time however Santos called to reschedule one day later. When I called to report and further discuss I was met with defiance and then ignored. When I reported the broken valves, Santos came along with 2 other cleaning staff and stated the damage is due to wear and cleaned around the burners and seemed to be looking for an excuse. My parents take good care of their home and now she is suggesting they were already broken, 3 burner valves. I think not Ms. Santos. Santos then quickly stated she would send a technician her company works with. A gentleman came over and verbally confirmed the broken valves and stated he would notify Santos and send us a report. We never heard back from this technician nor Santos. We hired a technician to come and give us an estimate and fix, almost 500.00 for parts and 250. for labor at this point. We are still waiting or parts. So far, we are in 1200 plus which includes 420.00 for the "cleaning". I get it everyone has a bad day, and this is how I tried to approach these issues, with patience and a level of understanding however, to be ignored is unbelievably unprofessional. We still believe in you Ms. Santos and hope you will make things right for my parents, otherwise I will see you in small claims court. The photos are just some of the pictures taken the next morning. read more

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We we're happy with Santos for a while. When we first had their help, they were consistent and flexible. When we moved, we decided to stay with them because they were reliable. The last few times they've reschedule, or showed up late with little to no notice which has been inconvenient to say the least. Furthermore, their 2 person team is now in and out in leas than an hour, which at $90 (+tip) per cleaning makes me feel like we're not getting our monies worth. My husband and I are pretty clean, and I know there's not much of a mess, but there's definitely more deep cleaning that could be done. The last time they rescheduled and didn't show up at all or reply to my messages was the last straw. read more

Big shout out to Sabina and the Santos cleaning crew. Very dependable. Very friendly. Very consistent. We don't ask for much from them. It's a two hour weekly service for the hard stuff we don't have time for. Crew of two comes in and gets it done for us every week. Have not had a complaint yet. Again, we don't ask for much, but they do what we ask them to our standards week after week. My five star rating is generated by Sabina, the owner, in response to an unusual request today. We needed a non-contract related request (personal) and asked her for her assistance. She did not hesitate to agree to help. And then did not accept money for the extra effort involved. This matches with the crew we see every week. Personable, friendly, smiling, hard working. 5 stars for the service above and beyond normal and expected. read more

Santos House Cleaning does an amazingly thorough job, and the house sparkles when they are done. This is my second time having them clean my house and they do an exceptional job, moving everything on dressers, table tops, counters, to clean underneath, getting all the dust and dirt out. They even did my dishes, which I was shocked by. It is exciting to come home to a fresh new home after they clean. read more

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I contacted Santos to get an estimate due to all the raving reviews I saw on Yelp. Sabina contacted me right away and scheduled a time to meet. On the day of the appointment, I drove home from work and waited a good 20 minutes before I called Sabina to see if she was lost. At that time, she asked me for my address (which she already had from our previous conversation) and then told me that she was running late and if she could come later that day. Unfortunately, I can't just leave work whenever I want, so I canceled our meeting all together. If Sabina had just called to let me know that she was running late, I would've gladly rescheduled our appointment - instead of keeping me waiting, who knows how long I would've waited, had I not called her. read more

My other housecleaner became ill last minute and right before we had family coming over for the holidays. When I originally called she called me back within just a few minutes. Customer service was excellent. The owner was very friendly and quick to get me in on a cancellation. I'm extremely thrilled with the results. I've had two other housecleaners prior to this who could not get certain stains off my sink and they did it the very first time! I'm stoked! The price is completely affordable and less than what I was pain. They did an extremely thorough job I'm very impressed. Thank you so much! read more

Santos Cleaning Services - They did a beautiful job!!' - Home Cleaning Near Me

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I texted Santos Cleaning on Saturday morning, and they responded at once. My tenant moved out, and I am desperate for some major cleaning. Sabina (owner) scheduled the cleaning on Sunday 7:30am because she has another booking at 10am. But, she was so thoughtful in picking up the key on Saturday afternoon so that I don't need to get up so early on Sunday. The cleaning crew took care of everything on my cleaning check list and more. After cleaning, my condo is super clean and comfortable. I will recommend Santos Cleaning because of great service and reasonable price. They even work on weekends. read more

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Had a couple gals over today Gabby and Consuela and they did a beautiful job especially with all my cat hair and dust!! I plan to have them back next month they did such a great job! I was very pleased! Blinds looked great! very prettyI love my house again!! The owner was on the phone with me and texted any info. I would recommend them and very reasonable! Thanks again! and my toilet and shower looked fabulous read more

Thank you so much Sabrina for a wonderful day today! Gadi and Jessica did an amazing job! When they got here they got started immediatly! I left to go run errands and shop and when I got home I was thrilled to have my home so clean and cozy . Thank you again for bailing me out on such short notice. They went over and above my expectations. Their attention to detail surprised me. When I've hired house cleaners in the past I usually go over areas they've missed, but I didn't have to with these ladies! I will be calling Santos House Cleaning again! Teri read more

Great communication! they were able to get me in with only a few days notice and did a really nice job on our move in clean. Would recommend and use this company again. read more

It makes me sad to write this review. I've used Santos cleaning service for over 3 years. I appreciate the service they all give and have had only a few broken items over the years. Besides superlative cleaning service, they were friendly to my dogs. That being said, the broken items were never reimbursed, broken blinds from swatting them with a towel to clean them and an older porcelain Lenox box that's no longer in stock. I always paid monthly and on time, and made sure the dishes were done, clothing pick up and any other items out of the way that could get in the way of cleaning. Then I moved. I communicated this with Sabina and verified that she serviced the Battle Ground area. She said yes, we made a new service day and time. I had a 2 week period of packing the old house and unpacking at the new house that I asked to defer service, which she agreed to, and then she totally ghosted me! I text several times, called and left messages. After a 3 year relationship, communicating that she no longer wanted to offer services would be the professional thing to do. The service was great, I have no issues with the cleaning, however the professionalism is subpar. Sabina, If you didn't want to support the Battle Ground area please just be upfront about it so I didn't worry about you! I was genuinely concerned that something terrible happened to your health. read more

Sabina was wonderful to work with. She was able to get me a very helpful and professional invoice to provide to my property management company. The ladies who showed up were kind and professional and did an amazing job!! I would definitely come to them again for future cleaning needs read more

These ladies do 5 star quality work. They are thorough and efficient and my house is always sparkling when they leave. You cannot beat their rates! I called 3-4 different companies and they were double (at minimum) for bi-weekly cleanings. read more

The ladies did a great job!!! I highly recommend Santos House Cleaning. They are amazingly hard workers. I won't hesitate and wait so long next time. I thought I could get it done myself but sadly I hadn't. I'm so happy Gabby and Mayrna came today. They did a better job than I could have ever done!!! I plan on using them again for sure. Thank you, thank you, thank you!!!! read more

I started by having Sabina come and do a deep cleaning on my house (woodwork, behind furniture, shower doors, etc). When I saw it afterward I almost cried it was so beautiful. She and her crew do a great job at a reasonable price and on time! read more

Sabrina and her crew are excellent. They are in and out fairly quick but leave things very clean like they are here for hours. I would highly reccomend Santos Cleaners. read more

I've used Santos twice a month for over a year. They work hard and are dependable. If there are any things that I want addressed Sabina quickly acts. Thanks Santos! read more

We just moved into a new home and the previous owners left it in a mess. Thank goodness for Santos House Cleaning! After their cleaning service our new home looked fabulous! It even smelled clean, which was a huge upgrade from the mothball/musk of the previous owners. Once we get a bit more settled in, we plan to continue our service with them. read more

Squeezed us in to help us with a move in. Fantastic! Great cleaning. Thorough and hard working. They brought in extra staff to finish in one day. I can't recommend this crew enough! read more

This was the best clean I've have seen. They did an amazing job and even did the windows and blinds!!! Thank you Sabina! I would recommend this place to anyone. read more

I had given them a great review prior, not any longer. Very poor job, sent Sabina a picture of my shower which had not been touched. she didn't respond for days then suggested I find someone else, which I already had done. She promises to come out and either doesn't show up, cancels at the last minute or comes and stays 10 minutes and then leaves. Seems there were always different people in my home that you couldn't communicate with, sloppy work and not dependable. Keep looking past this company, there are true professionals out there. read more

I was very impressed with the experience I had with this company. I wasn't feeling well and I called about prices and availability. I felt fortunate they had opening the next day. The two young ladies that arrived were sweet and professional. My bathrooms looked great, special care was taken in my bath and shower. They also did nice job in my kitchen. Takes a lot of stress off having a clean home. I'll be using them again. Feeling better already! Job well done. read more

I've used Santos since September 2015 on a weekly basis. Sabina and her team do a wonderful job every week at our home. She thoroughly cleans each bathroom and the kitchen sparkles after every cleaning. They rotate cleaning blinds, furniture, and other areas that aren't regularly used every other week or so. It's so nice to come home to a clean house. Santos is fairly priced for the service you get - I've had two other house cleaners, so I have some context for value. read more

5 star service! Sabina's crew was great. The house is sparkling! They took the time to clean up in the corners and edges of the ceilings. They were very professional! Highly recommend this company. read more

Started off great. Supposed to clean house Monday at 1pm. 2pm still not here so I text Sabina. No response. Text her again after 5pm still no word and no response read more

I'm so impressed by their work, I'm writing a review while Santos House Cleaning is still here! They showed up early, prepared, and went straight to work! And a quick run through while they moved to the second floor made me glad I went with them! I'm definitely going to be a repeat customer after today, I've never felt so relaxed about a house cleaning before in my life! They do amazing work and I love that they left nothing untouched!!! read more

Sabina and crew are a great addition to our home's maintenance. We are very private people that are comfortable with Santos cleaning in our home. It is a well managed and professional group who are extremely efficient. We highly recommend Santos House Cleaning S. read more

I chose Santos after reading reviews for several people/companies, and getting quotes that were all comparable. I called the morning of to confirm they would clean my laminate floors with minimal water as they're crappy and fragile - Sabina was very sweet and said yes yes, they knew exactly what they were doing and not to worry. Sabina said she would be there with a few others as well. They agreed to a whole house clean and I let them in, then I left for 4+ hours and they called when they were almost done for me to come back to pay. Sabina was not there. When I came home, two of the cleaners had left and one gentleman remained - he was in my driveway waiting. I ran inside to get a check, and he followed behind me without being invited - this made me very uncomfortable. He suggested I go upstairs to make sure everything looked good - I was not about to walk upstairs alone in my house with a stranger. I wanted him out. I quickly paid and locked the doors. Then I looked. The floors hadn't been cleaned. Literally. Not touched. My floors were still filthy with animal hair and mud. Baseboards untouched. Cupboards dirty. House dirty. I couldn't believe it - I felt so violated and ripped off and shocked. I'm a reasonable person, and an area or two forgotten about in 3,000 sq ft is no big deal, but a STILL DIRTY house with floors literally untouched is ridiculous for $300. I called Sabina and told her I was confused that the house was completely dirty. She said she was supposed to check in on them but she didn't. Sabina came back, with one of the cleaners, and I pointed out many specific areas caked in mud and dirt and the floors that hadn't even been vacuumed or mopped. She said she was so surprised and very sorry and needed an hour to clean. She left after an hour. I looked again and this time, main floor had been vacuumed and mopped but literally specific areas I had pointed out (a fireplace mantle and surrounding tile with mud on it) was untouched. The basement floor had not been cleaned still. I gave up. She texted me she was really sorry and would give me $20 ofd next time. I don't know who these people were who "cleaned" my house, but it was pretty appalling. I will never allow them into my house again. Instead, I'll go with someone a little pricier who has better reviews. read more

I first submitted a request for a quote last week, and then later in the week I posted a question about how long I should wait. I then sent another request for a quote and then because I thought maybe it hadn't gone through, the next day another request for a quote. It has been over a week and I haven't received any response at all. All of the other cleaners that I asked for a quote have responded within a day. I really wanted to support a Vancouver business, but guess they don't need any more clients, but a note saying that would be helpful. read more

I highly recommend the services of Santos Cleaning. Sabina, owner, is fantastic and her attention to detail is meticulous. We recently moved from Calif, had been spoiled, and our standards were high. Sabina also has high standards ...for her business and her team. Her attitude is "the customer is always right" so she hones her services and style to fit the specific demands and requests of her clients. We are extremely impressed with the Santos business. I recommend them without reservation. Pat & Claudia read more

This service is excellent. On time, nothing missed, I just come home to a beautifully cleaned house. I found them on yelp, tried out due to positive reviews, and they deserve the great feedback! read more

If I could give no stars, I certainly would! I was moving and scheduled a move out clean with Santos for early the morning I was due to turn in keys. I went to the house to drop by payment and there wasn't anybody there. I called the office and they didn't answer. Just a text saying that they would call in 15 minutes. After about 30 minutes I hadn't heard from them, so I called and it rang a few times and went to voicemail. I left a message and asked if anyone was on the way and for a call back regardless so I knew if I had to clean or not. No call. Ever. My husband was out of town on business and asked what happened. After explaining it to him he called and got an answer. He asked why nobody showed up and they said there was an emergency and they couldn't make it. I understand life happens. But there was no call, no text, and she was declining my calls. I got a text late in the afternoon after talking to my husband and said they could come out. When I called the number back to arrange them to come finish what I had left to do, no answer once again. Very unprofessional and just plain rude. Haven't heard a word from them since. read more

I called and scheduled an appointment for a house cleaning due to the positive reviews. Unfortunately on the day, they were a no-show and left me hanging. read more

Amazing all the way around! Hard working, thorough, a great attitude and all at a reasonable price. Tina and her helper went above and beyond. Thank you so much for the positive experience! 5 stars. You will not be disappointed. read more

Would highly recommend this team for any move in/out cleaning! They did an impeccable job!! I wish I had found them sooner instead of when I am moving away!! My house has never been so clean!!! read more

woo hoo!! I'm so thrilled. We just bought a house and it was trashed from the previous owner. They showed up on time and went right to work. And they worked hard. My house is now my home. I can not say thank you enough!!! read more

Sabina and her team have been cleaning our home since November of 2014. Cleaning day is the best day of the week for me-I love coming home to a clean house! They are thorough and efficient and I would highly recommend them to anyone looking for high quality affordable help. I initially hired them when I was working and going to school full-time, but now that I'm done with both, I can't imagine not having them come every other week. read more

We've had Sabina and her team cleaning our house for a couple of months now, and love it! They leave everything sparkling each time. They work so hard with smiles on their faces, and have excellent standards. I highly recommend them, without reservation! read more

Very pleased with the cleaning done by santos. Very friendly, on time and did an amazing job. Will schedule another visit soon.

We just started using Santos cleaning, they have come twice now and both times they have done a wonderful job, the house is clean they even organized in the nursery a service that goes above and beyond and we couldn't be more pleased. Sabina is very responsive and provided a text reminder the day before their visit. They are a great value for the money and I have already recommended them to friends in the area. read more