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    Sara’s Pets and Plants

    5.0 (1 review)
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    5 years ago

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    Petland Pittsburgh Village of East Side - Dog toys

    Petland Pittsburgh Village of East Side

    (27 reviews)

    East Liberty

    3.5 stars. For several years, I have occasionally shopped at this Petland store…read more For all of my visits, an employee has courteously greeted me. Years ago, when I had different cats with different dietary needs and preferences, this Petland had their preferred types of wet foods in stock. However, during my most recent visit, I did not see my current cat's preferred types of foods on the shelves. I did see a decent selection of beds, collars, leashes, jackets, toys, dog foods, aquarium supplies, some cat trees, hygiene products, bowls, and some cat litters. The prices, though, were higher than what online retailers charge. This store had a few dogs and cats up for adoption through their Animal Shelter Adoption Program (ASAP). It also had some birds, fish, a guinea pig, etcetera. Furthermore, their website says that they offer dog grooming.

    2/5 -- Great Selection, Poor Care and Customer Experience…read more First off, this pet store does have the most extensive selection of pet products and animals in the East Liberty/Highland Park/Shadyside/Bloomfield area. You'll find more items here than even the PetSmart on Centre Ave. In terms of stock and variety, I'd rate them 5/5 -- impressive range, shelves are full, and there's something for every type of pet owner. That said, the animal care is concerning. I went specifically for fish, and while the selection looked solid at first glance, the conditions told another story. The tanks and enclosures are far too small, and the animals don't appear to be cared for as they should be. Sadly, it reminded me of a chain store setup -- another pet shop driven by sales, not welfare. 1/5 Pricing is on the higher end. Most items are about the same or slightly more than PetSmart. (I found several identical products cheaper on Chewy with free 1-3 day shipping). The rewards program at this location is a small plus -- you can save around 10-15%, which helps a little -- but overall, the costs don't justify shopping in person. 1/5 The staff interaction was what really cemented my experience. I was helped by the owner, Eric Caplan. While knowledgeable, he came across as condescending and unprofessional. During checkout, I witnessed him respond to another customer -- who appeared to have a developmental disability and was accompanied by caregivers -- with the words, "Get out of here, b***." It was shocking, deeply inappropriate, and visibly confusing to the individual he spoke to. Even if it was meant jokingly, it was shocking. He also made unsolicited remarks about my own aquarium setup, calling it a "waste of electricity," and followed up with more unasked-for advice. Not his money, not his tank, not his business. 1/5 Overall: Huge selection High prices Neglected animals Poor professionalism Final Rating: 2/5 If you're looking for a better alternative, I highly recommend Salty Paws Pittsburgh at 4126 Butler St, Pittsburgh, PA 15201. I'm not affiliated with them, but I've done business there -- they're compassionate, clean, and professional. 5/5.

    Humane Animal Rescue

    Humane Animal Rescue

    (56 reviews)

    North Side

    Took a stray cat to Humane Society at Western Ave Pittsburgh. After leaving I discovered that their…read morepolicy for cats was to place them back on the street. Had I known that beforehand I would have kept the cat and given it a home. If I could give zero stars I would.

    Humane Animal Rescue of Pittsburgh (HARP) has three campuses, and this location is on the North…read moreSide. This campus has a veterinary center as well as a shelter for admissions and adoptions. The parking lot outside is free. In previous years, I took four of my cats to the veterinarians here. The veterinarians spoke very politely and thoroughly to me, and they performed accurate medical examinations and treatments for my cats. Please note that the veterinarians focus mostly on preventative care, such as wellness exams, vaccinations, non-emergency illnesses and injuries, etcetera. During my previous visits, the prices for services were very reasonable. During my most recent visit, I looked at the cats and dogs who were available for adoption. All of the employees promptly and kindly helped me to learn about the pets' personalities and health issues. They gave me a form to fill out, and then they arranged for me to meet a dog in a meeting room. I thought that the animals' cages were clean. Adoption fees were reasonable and varied based on the type and age of animal. This shelter also offers training classes for dogs. The classes are available in beginner, intermediate, and advanced levels, and the trainers use positive reinforcement.

    The Foster Farm - Florence, a sweet rescue girl from a feral colony, found with old leg fractures.

    The Foster Farm

    (14 reviews)

    In mid-December, my husband found an English bulldog named Olive on the Petfinder website. On…read moreFoster Farm's website, I filled out an application to adopt Olive. The application asked questions about our employment, housing, any fences, how we would give the dog exercise and other necessary things, our current pets and their veterinarian records, any experience that we have with this dog breed, if we have ever given up any past pet, etcetera. I spent time to write many thoughtful paragraphs of text. Two days later, the Foster Farm contacted me and said that they wanted me to adopt Olive, pending my answer about an invisible fence (which they do NOT allow). (I read other Yelpers' 1-star reviews about filling out applications and never hearing back. The Foster Farm is run by volunteers who have jobs or are in school, so they are low on time, but they should get back to you.) On that same day, they approved my application for Olive, and they scheduled my husband's and my first meet-and-greet/adoption with Olive for a few days later at our request to fit our schedule. In the meantime, the Foster Farm answered our questions via email about what size of collar and carrier to buy, what type of food to buy, etc., so we could shop in advance. They also emailed me photos of Olive. The adoption fee was $325, which was supposed to include vaccinations (DAPP and rabies), a microchip, deworming, and a future spay. Payment options were PayPal, Venmo, or a check. On December 22, a Foster Farm employee drove out to our house with Olive. She wore a face mask as a COVID-19 precaution. She allowed us to spend time with Olive on our couch, and she spent time to answer our questions before she left. I am deducting one star from my review, because the Foster Farm gave us *NO MEDICAL RECORDS.* I asked for medical records multiple times, particularly for the vaccines, and they said that they did not have them. The Foster Farm had told me that they would pay for a clinic to do Olive's rabies vaccine, which was included in the adoption fee, but the clinic for some reason did not do the rabies vaccine. With ZERO medical records for Olive other than for the spaying, I paid my veterinarian to do ALL vaccinations from scratch. The clinic did scan a microchip and give me the number at my request. In addition, the Foster Farm had told me that they had dewormed Olive, but when I took Olive to my veterinarian for a fecal test, the test came back positive for intestinal parasites, and I paid my vet to deworm Olive. Maybe the Foster Farm had dewormed the dog, but she contracted parasites again from other dogs in different foster homes or when she was adopted by another family? Olive is a very nervous dog who needs to be housetrained, but she has a very sweet personality, and she gets along with our cats (yay!). I think that the Foster Farm placed her into the right home, and their fee of $325 for a bulldog was very reasonable. For those reasons, I will award 4 stars. But I do recommend that the Foster Farm pass along vaccination records.

    Just adopted a dog from the Foster Farm this past week, and they are a wonderful organization. They…read morereally read our application and took into account what type of dog we were looking to adopt. The process was simple and our pup's foster mom was very personable, understanding, and professional. We could not be happier with our new family member, Rex!

    White Oak Animal Safe Haven - Steven has lots of energy very friendly and always wants attention when he is not sleeping.

    White Oak Animal Safe Haven

    (15 reviews)

    This place is the most amazing shelter I've ever dealt with. My family has adopted multiple animals…read morehere and in our time of need they were there for us. Suffice to say my family and I are forever grateful for WOASH for their care for not just the animals but the people and families in the community, too.

    I want to start out by saying I don't aim to prevent animals from being adopted, as I think all of…read morethe animals here deserve to find loving homes. However, I recently adopted a cat from White Oak Animal Safe Haven, and if I knew then what I know now, I never would have adopted from here. We took our new cat to the vet after about a week of having her home, and she tested positive for Giardia and Coccidia, two types of parasites. If you don't know anything about this, a quick google search will show you what a process it is to get rid of these parasites in cats. It is really difficult to get rid of and has been an emotional roller coaster. We have spent hundreds of dollars in vet bills and cleaning supplies. We had to treat and quarantine our resident cat. We have a carpeted apartment which makes this so much harder to get rid of. We spent hundreds on carpet cleaning alone. It is also highly contagious, so it is very likely all of their cats and possibly dogs could have this as well. I find it very hard to believe the shelter had no idea their cats have this, and if they didn't, they are not properly vetting their animals (which is funny because they told us they denied someone's application because they said they wouldn't take their cat to the vet). Giardia and coccidia cause the cat to have really bad diarrhea and gas, so if they really did not know their cats were infected with the parasites, they were knowingly not seeking care for their animals. We noticed the smell on the drive home after picking her up, so there's no way they didn't know something was up. They never once mentioned to us that this is something they were dealing with, and they knew we had another cat at home. So they risked my current cats health as well. The adoption process is quite intense and very thorough, which I don't think is a bad thing necessarily; however, to have that type of adoption process and then give me a sick animal is crazy to me. After we got the results, I called the shelter to inform them in case there's some possible way they didn't know, and the woman I spoke to was kind of rude and very dismissive. No apology or anything. I will say, we had a good adoption otherwise. The cat coordinator was very kind when we went to meet the cats and when we picked up the cat we adopted. I just can't believe they gave us a sick cat and never felt the need to mention anything. All of this being said, be aware that if you have recently adopted a cat or plan to, there is almost a 100% chance they will also have Giardia and Coccidia because it sometimes takes multiple rounds of medication and cleaning to fully get rid of this. Our cat has been on one cycle of meds already, and there has yet to be improvement. I don't know how long this has been going on, but if you want to adopt from here, please do some research so you can get it right from the beginning and help the sick cats. It is treatable but it requires a lot of time, money, and consistency.

    Sara’s Pets and Plants - petadoption - Updated August 2026

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