Liz is awesome! I got a chance to go into Fade N' Flow's new location in St. Charles and very glad…read moreI did. From easy booking online to awesome customer experience and fantastic haircut, I can't recommend this place enough. Liz was extremely attentive to what I wanted and made sure I was satisfied with my haircut every step of the way. I will definitely be going back!

Liz is great. She has been cutting my hair for years. Easy to get in if you book a day in advance…read more Very reasonably priced compared especially for what you get.

I have had many haircuts in my life, and Shear Artistry is one of the better places I have been to…read more I was going to Great Clips and other similar places for years. I just got tired of them butchering my hair. Shear Artistry had a decent price for a haircut at $25 and the stylist working there had a lot of experience. Marcia is the one I met with and she was very good. I never left with a bad haircut or felt self conscious afterwards. I was so glad to finally have a place that cuts my hair where I don't have to wait for it to grow out to feel good about it. I had about 10 or so haircuts over the course of a year. I got to know Marcia during this time. She was very talkative and easy to shoot the breeze with. I would have said it was a pleasant atmosphere and positive experience. Now, the reason I only rate the place as 3 stars vs 5 is the way my relationship with the owner ended. I had a silly little issue with my hair and inquired if Marcia may have made a mistake on my last visit. She said she had not and explained what the issue likely was. I would have left it at that, but she just kept bringing it up and trying to convince me she had not done anything wrong. I acknowledged she was probably right, but I did say I honestly did not know how the silly hair issue had happened in the first place. I wasn't blaming her. I also was not saying I had done it. I just didn't know, but it was no big deal. On with life. Not for Marcia. To my shock and confusion, she chastised me for suggesting she had done anything wrong and essentially harassed me for the entire haircut. It was very awkward. I tried over and over to say I was sorry, but nothing I said seemed to matter. Even after all that, I would have made another appointment with Marcia. I thought she was a good stylist. But she decided to fire me as a customer. So I won't be going back. I don't need that kind of treatment as a paying customer, really. Update: I'd like to point out I commented on the good and the bad, and tried to be fair in my review. Marcia accuses me in her comment of never being wrong, but her attitude in her comments makes it clear it is in fact her that has this problem. It always amazes me just how blind arrogance can make people. I'd suggest she pull the plank out of her own eye before worrying about the splinter in mine. I guess she forgot when she behaved the way she did, that it could come back to bite her on a review site.

I thought my hair and style were just deteriorating because of age/hormones but after Marcia worked…read moreher magic I realized it just needed a really good cut! Now it's back to it's former glory. The best hair-cut in Town.

First visit to this new business. Had been looking for a place for a manicure/pedicure that wasn't…read morea typical (female oriented) salon. This fit the bill. Very much a club vibe. Memberships are available but not needed. Barber chairs and pedicure stations each have a dedicated TV with noise canceling headphones with Direct TV access for just about everything you could want. Bar area while you wait. I just got a coke but everything appeared to be free based on what level of service you're getting. Already scheduled my next appointment.

I do not recommend this place. I had a very disappointing experience with this business. I was…read morecontacted only 30 minutes before my scheduled appointment and asked to change the time that had already been confirmed. When I explained that the original timeframe worked best for me and my husband, the manager was quite rude and very pushy about rescheduling. Customer convenience and satisfaction are not a priority. Instead, the focus seemed to be more on selling higher-priced or premium services rather than understanding what the customer actually wants or needs. In addition to that they do not have products for women even though they schedule haircuts for women.

Was on my way to a Yelp event in Geneva and needed a cut bad, saw this Sport Clips was on the way…read moreand decided to jump on it. Checking in for a cut was simple at the desk, just enter your number and boom, you're set. Wait time wasn't too long, only about 20 minutes according to their listed times. The waiting room was clean and seating was comfortable. The back area where you go for cuts was also very clean and tidy and everyone was very friendly too. Kim cut my hair, she was so quick and methodical, got me trimmed and lined up in about 10 minutes, the shampoo and massage was fantastic especially with they tea tree shampoo, hella tingles 5 outta 5 experience for me.

Came in with a mullet, left with a tron helmet. Absolutely bonkers I paid 42 bucks to debate…read moreshaving my entire head.

Ashley did an amazing job on cutting my hair, she went above my expectations. Clean work and made…read moresure communication was clear. I will definitely be a returning customer.

Be prepared to wait and then when someone who had a haircut prior comes back in and needs a…read morerefresh, they will allow them to cut in front of you. Check in on the app 45 minutes early and said that I would be seen at approximately 5:00. Got there at 4:50 and the screen said that I had another 45 minute wait. At 5:30 another gentlemen walked in and put his name on the list and he was several names below mine. At Approximately 5:40 the stylist got complete and I was ready to get my haircut as the waitlist had my name first. The gentlemen who came in after me went up to the stylist and talked to her and shortly thereafter he got called up. When I asked why, they said that he had a "refresh". I immediately walked out and will NEVER be back.

Savhanna exceeded my expectations. She took her time, came up with a plan, explained the products…read moreshe was using, & the processes she recommended to achieve the look I was going for. The salon was an overall vibe & everyone in the establishment was extremely personable, professional, and welcoming for my first experience. Let's not forget to talk about how affordable my services were too! 10/10 will be back to book with Savhanna & would love to bring my family too.

Had a hair appointment scheduled here my daughter was really excited about it. We where on our way…read moreto the location when I get a call letting me know they have a staff meeting and are canceling my appointment. I totally understand thing come up things happen but this is not that. It is incredibly rude and unprofessional to cancel an appointment with only 15 min notice to to the start of the appointment! We where already on our way because we live 10-15 minutes away and didnt want to be late. I would not of been mad if I was given more notice but 15 min is BS! I would never cancel on someone with such little notice.

Cut was great people ok Think they need to work on linings , service great, great atmosphereread more

sheri is trash. went in to a butcher shop. then makes a comment about my beard being long. let her…read moreknow i have cancer and would like to keep it. response was so. 10/10 would recommend never going to see her.

Over a year ago, I called here after a botched haircut and they got me in same day with a stylist…read morewho was able to meet my hair needs. The stylists are great, but I will no longer be coming here because of the booking staff. I've been waiting for a haircut from my stylist for over a month, and they botched the scheduling, now telling me I have to wait over a month more to get an appointment. I will be taking my business elsewhere.

I've been coming here for years I had an appointment yesterday. When I checked out Sabrina was rude…read moreI have talked to her in the past charged me an extra 15.00 didnt tell me they were going to charge extra I had a couple of tangles the stylist said she didnt mind combing out.sabrina said they had to push out appointments which is a lie my appointment was at 830 in the morning. No one was waiting.she should not work with customers if you cant be nice .she was rude before when I had to cancel in the past you will have to prepay.she even called me the day before had an attitude we dont have time to comb out tangles. there was no reason to be rude to me didnt even say thank you when I paid.