Over a year ago, I called here after a botched haircut and they got me in same day with a stylist who was able to meet my hair needs. The stylists are great, but I will no longer be coming here because of the booking staff. I've been waiting for a haircut from my stylist for over a month, and they botched the scheduling, now telling me I have to wait over a month more to get an appointment. I will be taking my business elsewhere. read more

I've been coming here for years I had an appointment yesterday. When I checked out Sabrina was rude I have talked to her in the past charged me an extra 15.00 didnt tell me they were going to charge extra I had a couple of tangles the stylist said she didnt mind combing out.sabrina said they had to push out appointments which is a lie my appointment was at 830 in the morning. No one was waiting.she should not work with customers if you cant be nice .she was rude before when I had to cancel in the past you will have to prepay.she even called me the day before had an attitude we dont have time to comb out tangles. there was no reason to be rude to me didnt even say thank you when I paid. read more

Paul is an excellent stylist who specializes in precision cuts. I have very fine blond hair and wear a short pixie-pageboy. This is one of the most difficult haircuts, especially with fine hair but Paul does a marvelous job and it always looks great. I don't color but if I did I wouldn't hesitate to work with Paul. On top of all that he's a lot of fun, has a wicked sense of humor and is a very kind person. read more

Nice atmosphere and great cut. Nice employees. Excellent hair care products. Will come back again.

Mariah is the absolute best! Best blowout ever !!! Great energy and leave loving my hair

I got a partial highlight and cut done by Ariana and my hair turned out amazing!! I've had so many compliments! Ariana took time to listen to what I wanted and asked great clarifying questions!! I've found my forever stylist! OS Salon is beautiful and they offer free coffee, tea and water. The shampoo bowls are actually comfortable!! I highly recommend OS Salon!! read more

I got the best color & cut from Veronica :) Looks great & styles easily. It's always a pleasure to be at OS Salon with Veronica

I wish I can give OS2 10 stars I was so happy with their service. I actually had my hair tinted too and a trim. Wow this was the best experience of my life getting my hair done. The blow out look fantastic the botanical complementary was the best and a head message wow. Mind mind was blown away. I was so relaxed my stress was gone. At the end of the Yelp elite event I got a bad with products for my hair. I will drop the other places where I used to go to be a regular customer here so close to home. Nice music I was offer water tea or coffee and with candle it made it the experience very relaxing. Thank you staff I had an amazing time. The color was the one I had wanted for years. My hairs feels amazing and soft and manageable. I give this place 5 stars read more

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Absolutely wonderful experience here - from the moment I walked in, throughout my time with Meghan and through the check-out. Salon is located in downtown Geneva (sidenote - I've been told the downtown is cute but it's like super cccuuuutttteee) on a tree-lined street close to street parking. Upon entering - you are greeted with kindness and warmth, the same way they will treat your hair. The shop is airy, there are some cool crystal chandeliers, and stations are spaced out so you feel like you have ample room to move, should you wanna do a dance of joy after getting your hair done. I met with Meghan, the stylist who worked on my hair. She was INCREDIBLE. Like absolutely Ah-mazzinggg! Before beginning, she asked a few questions and was very helpful in what I should do going forward. I like to swim a couple times a week - and she confirmed the services I receive would heal some of my hair and recommended I do a botanical or clarifying treatment every couple of months. Meghan was so patient with my questions and took time to give me thorough, helpful answers. This is what I need in a stylist. Gah. She has won me over. Anywho - after my question time, she began the treatment which consisted of washing my hair, massaging my scalp, putting the treatment in and put warm towels over my hair to let the treatment sink in. OH MY GOODNESS. Pure Pleasure. Finally - before I left, she styled my hair. It looked SOOOO good. In fact, I will be using the picture I took as my new Yelp profile pic ;0 the proof is in the pudding as they say. Throughout the experience, Meghan kept up conversation and the time went super fast. She also seems really intuitive on conversation - so if you're someone who prefers to have your hair done in silence, seems like she would be good at picking up on that. At check-out, I ended up also purchasing some products for my good ol hair. They have a huge selection of items and I got a refresher spray (something I've never seen before). Pricing seems on par with surrounding area pricing, blow-out is typically $30 (although this may depend on hair length, I didn't ask, but I have shoulder length hair), botanical treatment - $20 and then products range in price. Honestly, the whole experience was great, I moved to Naperville last summer and love knowing there is a salon that I thoroughly enjoyed nearby. Everyone from check-in/out, Meghan, the salon ambiance, the location was great. I am definitely going to have to pass this experience on to all my new neighbors and friends. read more

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I requested a haircut and my hair is curly. Not the easiest cut to do. However, Bianca cut my curly hair like the pro she is! I love my curls! read more

Stopped in for a relaxing birthday blow out with Ariana ! My hair has never looked so voluminous! Very happy with the results!! She is so wonderful to talk to! Highly recommend! read more

OS Salon - Geneva - Makeup Artists Near Me - Geneva, Illinois

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Great experience! Ariel is easy to schedule with, and she does a fabulous job with my hair cut and color each time I see her. She is professional, experienced, and she is efficient. read more

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I get quality service & hair products in this lovely salon. I followed Veronica to OS salon - she is such a nice hairdresser. She listens to my requests and meets my expectations every time :) They are an Aveda salon and I love those products! Especially the hair color. read more

I didn't see my regular stylist, Ashlynn, but my replacement did a very nice job, which I'm pleased with. When my wife likes it, that means it's a good job. Nick Bonder read more

Stylish salon. A lot of stylists. Very busy salon but never had to wait. My stylist is knowledgeable and professional. Would recommend

I loved my experience at OS Salon! The environment was so relaxing, and the price was way more reasonable than I expected honestly. I came in with a vague idea of what I wanted in a haircut, and Ariana brought it all to life and offered recommendations based on my hair texture and face shape. I'll definitely be back! read more

LOVE this salon!!! Classy and wonderful stylists. Mackenzie and Abby are my favorites

I originally came to OS2 for a Yelp Elite event and had such a wonderful experience I had to return. My stylist, Kaylee is such a talent! She is extremely knowledgeable and takes the time to talk with her clients about their hair wants & goals. The salon itself has a hip, welcoming vibe and Aveda products are the best. Highly recommend this salon! read more

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Came here for a Yelp event and my stylist was a sweetheart. I went in thinking that it would take a long time to curl my hair because its so long and thick, but she amazed me and did a great job. While she was doing my hair she gave me tips and tricks that would be useful for my hair. I think it took around 25 minutes for my hair to be done. The products she used also complimented my hair by making it shiney and soft without making it all clumpy and stuck together. This salon is quite for away from me but if you are in the area, definitely check this place out. They also do bridal hair and makeup as well. read more

OS Salon - Geneva - Makeup Artists Near Me - Geneva, Illinois

Brianna doesn't outstanding job and has a wonderful personality to match I love my haircut and I really enjoyed spending time talking with her once a month read more

I sow other pics in the website from their job and that's why I pick this place. WORST JOB EVER! I wanted highlights so they didn't touch my roots,they told me to get a balayage so it looks more natural. Are you kidding me more natural? WORST JOB EVER. I don't know how they are still open and in Geneva downtown? Common,you expect way more from there. read more

Finally found MY salon and hair stylist! Arianna has done a great job working with my difficult hair. From root touch-ups and highlights to keratin treatments and trims! Thanks, Arianna!! read more

Paul does an amazing job at coloring and styling my hair. It's a beautiful salon and everyone is always friendly and welcoming. I would recommend giving them a try! read more

My hair is completely ruined - $276 wasted! Went in for a full balayage and some layers in my hair and this is what I got! read more

OS Salon - Geneva - Full Balayage and a layed haircut!! - Makeup Artists Near Me - Geneva, Illinois

Got a men's cut, wash and hand massage with Julie which was great! Salon is nice, comfortable environment, friendly staff, easy parking. I will be back! read more

OS Salon - Geneva staff is so welcoming and professional! I appreciate their reminders for appointments and systems for booking. The location is great and salon always well kept and very clean. Ashlynn is my hair colorist and the best review I can give is that I often get compliments on my hair color and style. I'm grateful for her talents! read more

Easy to book an appointment online. the salon has a nice atmosphere. Paul gave me the best cut I've cut in years. I brought in a picture of the style I wanted and he nailed it! I will definitely be back! read more

My daughter received the worst haircut ever, not blended - uneven - gave bangs. We called the salon and was told that the fix would be free if we scheduled with the same girl. Not acceptable because she did such a horrible job. I sent pictures of the bad job to the manager and was told someone could see my daughter that afternoon. The new stylist couldn't believe how bad it was - said it would take several trims to get it back. However, we were still charged $45 for another full haircut. The salon should have stood behind the bad haircut and done everything they could to make it right. The manager never even acknowledged us or apologized. We will not be going back and would never recommend. read more

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OS2 is more than a Salon. You feel like you are part of a very welcoming family when you are here. I had the honor of getting my hair cut by Allison (one of the owners) and she blew past my expectations. Let me tell you why. I have been wanting to donate my hair for a very long time and for the past few years each time I got close, I just couldn't do it. You can really form an attachment to your hair so changing it drastically can get a bit emotional. I've had long hair my entire life so I guess I just couldn't let go. Something just hit one day and I made an appointment with Allison for THE cut. As soon as I came into the salon I was warmly welcomed by the receptionist and a glass of water and smile from Allison. Once she was ready for me I discussed what exactly I wanted and showed her some pictures. I asked for her advice on how to properly cut my hair to donate it and she knew exactly want to do. She was unbelievably comforting during the entire process and I really appreciated it! She sectioned my hair into two braids because my hair is thick. This way, when she cut the braid(s) it was cut more evenly rather than just one really thick braid. 13 whole inches we took off and WOW did it feel amazing. I chose Wigs for Kids to donate to because I really like their mission. Allison gave me a bag to put my braids neatly in for me to bring home. It was insane holding them physically in my hands. She washed my hair and gave me an amazing hand massage. She finished the cut and styled it with some loose curls, exactly how I pictured it. I felt light as a feather leaving the salon. I really enjoyed my entire experience here and I strongly recommend this salon. I couldn't imagine having anyone else do this with me! PS: the salon itself is STUNNING and the lighting makes you feel like a princess ;) read more

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Paul is an amazing colorist and stylist! He understood my vision for rich brunette color with subtle highlights and nails it every time. This isn't by accident-- Paul listens closely and has the experience and skill to make it happen. I always leave the salon feeling pretty and well taken care of. The salon is elegant and comfortable. Highly recommend! read more

Mackeinze at OS 2 is fantastic! so knowledgeable about hair, great at knowingvwhat my hair needs to be its healthiest & wonderful at cutting & creating my hair's best look! the front desk is always welcoming, friendly & efficient. the salon is attractive, clean & full of great stylists with happy clients. I am very thankful for OS2!! read more

Absolute disaster. Had my hair completely botched - both dye and cut by Silvena at OS2. I wanted my dark brown hair lightened with the intent of becoming blonde eventually and was told over the phone that was not possible, so I was talked into highlights. Yes - I know keeping the appointment at that point was probably a mistake on my part but I'm young and I'm shy and the website said that cancelling less than 24 hours in advance (when she called to tell me she couldn't lighten me) was going to cost me! I asked for a dirty blonde, and the top turned out platinum. I walked out and looked in a mirror and was mortified by highlights that made me look like I was prematurely graying. At 21. I needed to get it fixed immediately because I was going back to school in two days. After not feeling very comfortable during the cut and color itself (let alone the outcome), I made an emergency appointment the next day with a family friend. I was not about to go back to school with my hair looking like it did - I was too embarrassed to go outside. The friend-stylist looked closer and found spots where the foils might have slipped and made my hair orange along with a myriad of other colors. She noticed the cut (meant to be a trim) was also botched as seen in the pictures. Silvena said nothing to me during the services about any mistakes. She cut and dried my hair AFTER dying it. There is no way she didn't see the blotches. She had cut off multiple inches off of my long hair and I had to have another inch or more cut off for it to be fixed. I wanted to give the salon a chance to make this right before I wrote this review, so we tried to get my $200 for the botched services back. Not the tip, though - I'm not a monster! After days of back and forth communication, the salon and stylist have alluded that I am lying (said through email and also over phone communication) and that this is the work of someone else since I did not come back in to get it fixed. They refuse to refund me and have instead offered that the stylist give me a free cut and gloss, as if I would ever step foot in here again. I am especially upset because I spent extra money to get it fixed. I am also completely unable to do anything with my hair that I wanted to do until the bleached parts grow out. Unless, of course, I want to burn my hair off :-) I expected so much more from such a well-known salon. Notice there is another review along the same lines as mine from about a year ago! My only hope for this review is to save someone else from getting their hair ruined like I did and to make sure people know what they are getting into. read more

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Do not go to this salon. I've been coloring my hair for 15+ years never had an issue. Arianna did my hair and I was so unhappy with the color. It was literally the opposite of what I wanted. I showed photos and we discussed color in great depth. Somehow ended up darker when I wanted it lighter? Went back to have her fix it and she told me there was nothing she could do. She could only make it EVEN DARKER...finally asked for a refund and was told no. I paid $235 and now I will have to spend even more at another salon getting it fixed :( read more

Bella did a wonderful job- it was my first time with her, but I'll definitely request her moving forward!

I have been to OS Salon numerous times and I always ask for Julie. She is a very professional hair stylist and very personable. She always will discuss with me what I want and will walk me through each step. I always leave there completely satisfied with how she did my hair. I won't go anywhere else. read more

I've been coming to OS2 since before covid and was always so happy with the service I received, and am even more impressed with how well they've handled covid! Service is still incredible, everything is spaced out and masks are required. Katie is the girl to see for all your blonde/balayage needs, she's so easy to talk to and always delivers what you ask for. I always leave feeling refreshed and spoiled. The space is also super modern and pretty - would recommend to anyone, and well worth my 35 minute drive! read more

OS Salon - Geneva - Makeup Artists Near Me - Geneva, Illinois

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Trying to find a new salon is always tricky. I was able to get an appointment the day of my call and was thrilled with my stylist and my hair. Thank you! read more

I have been coming here for a couple years. I have never had a regular "hair lady" until I came to this Salon! I see Gabby specifically because she knows how to actually cut curly hair... I have seen some stylist in the past who legit would cut a mullet...not Gabby! She is honestly just as good as seeing someone who does Divacurl cuts but for a fraction of the cost. If you have curly hair, I highly recommend booking an appointment with Gabby! read more

I have been a client of Silvena's for over 7 years. She is the best colorist and stylist! So very talented. The entire staff is friendly and welcoming! The salon is clean with a calming atmosphere. I love spending time at the salon and am always happy with my results. read more

I've been going to OS2 Salon now for over four years and I can honestly say this has been the best salon with consistency of high quality trained stylists, and exceptional customer service every visit. Being a Geneva resident there are a lot of neighboring salons that you can choose from but OS2 really delivers on all my salon needs. Paul has been my hair stylist for three years now and he has truly transformed my hair into being the healthiest it has ever been. His attention to detail every time I come in for a haircut and how he always listens to the ideas of how I would like my color & cut to be. I never feel pressured to do my hair a different way but he always offers suggestions on what he thinks would compliment my natural features with color choices and I have never been disappointed with the outcome. I feel comfortable whenever I sit in Paul's chair because I know that he has many years of experience and that I know I'm in good hands. I should add that having long and naturally very curly hair my hair is kind of "diva wild" and he knows exactly how to get it back on track and looking glam. OS2 Salon is always using top notch products and my hair always leaves feeling soft, and smelling fabulous (love that Aveda cherry almond shampoo and conditioner) and feeling visibly healthy when I leave. I also recently got married in September and Paul of course I had to have do my hair on my special day & he did my hair off site and my Maid of Honor's hair at the Bridal Suite along with two other talented stylists Melanie and Gabriela. The Manager of the salon Kristen arranged everything perfectly with the wedding timeline of coordinating all the ladies for their hair and my bridal party, and Mother in Law all loved their hair. We all felt so beautiful that day and we're really taken care of. OS2 salon hands down is the BEST salon in the area & whether your just looking for a haircut, root touch up, or the whole world, this is your place- they are awesome! The shop itself looks something out of a fashion magazine, it's so beautiful inside and that chandelier right when you walk in, let's you instantly feel like you in a classy place that knows what their doing (which they really have got the art of hair down to the science). I have also have had Jaimie and Katie do my hair too and both are super nice & very talented stylists. If you schedule an appointment based off my review please let them know Kristen with the wild diva curly blonde hair recommended you and really Paul is a hair genius, he works his magic every visit. read more

OS Salon - Geneva - Makeup Artists Near Me - Geneva, Illinois

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