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    Saras Rentals

    1.8 (92 reviews)

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    it was a awful experience we got it for my boyfriends birthday and when we first drove off with the golf cart it was making loud noises and so we took it back he fixed it then it went back doing the same thing so we just didn't drive it and went back to the hotel so abt 12:30 last night we went to circle k and said we at least need to get our money worth of it so let's drive it to get a drink at least so then when we was getting ready to leave circle k it broke down and only would roll we called ahead yelled at us for calling and said u can't ride after hours anyways we tried for abt 30 mins to get it back rolling and it wouldn't so we left it there and told the man that so he went back and got it so by the morning we came to get our deposit dropped off key and said we stole his belt of it and wouldn't give deposit back and the police came we called and they said we have to take it to court bc it's civil but to next time watch places like this

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    2 months ago

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    23 days ago

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    1 year ago

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    1 year ago

    excellent service and the carts are up to par. mariah Is very knowledgeable and makes sure your well taking care of. Highly recommended

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    1 year ago

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    1 year ago

    Don't rent from this man !! cart broke down less than a hour later he hasn't came yet it's been almost 2 hours since !!

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    Page 1 of 3

    Ask the Community - Saras Rentals

    Review Highlights - Saras Rentals

    This year was extra special because we had the pleasure of meeting Mariah!

    Mentioned in 3 reviews

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    Surfside Storage

    Surfside Storage

    3.0
    (2 reviews)

    Frank is the absolute man! If Chuck Norris wasn't Chuck Norris, Frank would be Chuck Norris. That's…read morehow cool this guy is that runs this place! Customer service is Beyond top shelf. It's Out Of Reach for most people. Frank understands business and that it's a two-way street. He's straightforward and no-nonsense, but definitely understands what a customer needs and is there to roll out the red carpet. I needed a storage unit after hours on a Sunday night. He answered his cell phone and met me there at 8 o'clock...but that's just the beginning. You'll be hard-pressed to find 24-hour access storage facility that is behind a security gate in this neighborhood that has a bathroom, shower, trash service, climate controlled units, security cameras, and give you little things that make you feel special like candies and keychains at the front desk. Heck they'll even accept deliveries for you! If you're lucky enough to find a vacancy here don't be a dummy, just get the unit.

    We have had our 6x12 enclosed trailer stored here for about 2 years. We always paid at least 2…read moremonths at a time. Had to move it twice for them and we had to use a wore out jeep each time. This last time was enough so we decided to find another place and had 3 days left on the month plus had paid for the next month. We ask for our extra month payment back and they would not return it. They say they tell people this but did not tell us or we would not have paid months in advance. Just heads up DON'T PAY AHEAD THEY WILL KEEP IT if you leave! POOR Business to me. Please pass along.

    iStorage

    iStorage

    1.5
    (2 reviews)

    IStorage bought this facility from SnapBox Self Storage. It has been a disaster. Tenants received…read morea hurried notice of the change during the middle of the month by email. During the first week, the manager quit. Phones are not answered and emails took 5 days. You are unable to pay online because they don't have the payment portal working for this location. I went to the office to pay 3 different times, but nobody was there. It was locked tight with no sign explaining why they were closed. This was during business hours. When I finally found someone there, he told me I was paid up for the following month. A few days later I receive a delinquent notice. No apologies, nobody at the office once again. I called the toll-free number and finally got someone to take my payment. She couldn't find our account and it took about 20 minutes on the phone. The front gate to the facility is broken and has been for over a month. No signs of any attempt to repair it. The side yard fence is still blown down from Hurricane Michael 4 years ago. There was a roach and mice infestation a few months ago. Management did little except to tell renters to buy traps on our own dime. The place is becoming run down. Oil stains and tire burnout marks in some alleyways. Paint is oxidized on most roll-up doors. Rain downspouts are bent and damaged throughout the property and the last owner took away trash dumpster privileges from tenants. That is a rent increase. When you remove a service and don't reduce rent, it is an increase. I am giving this place a month to get their act together or I am checking out. I have spoken to a dozen other renters and we all feel the same way.

    Received a nasty late payment on my bill for payment which was autopay. Was told on very quick…read morenotice that the facility changed from snapbox to istorage. Called and called and no response. Went to facility several times with no person attending. Saw many many complaint letters on door of office. Finally used one of the phone #s on the door to contact someone. I made payment and inquired on storage rental rates. Rate was lower than what I was paying and ask if I could get that rate. Of course not. I am not happy with service or receiving letters when I have always paid on time and never had issues, even when the transfer of the business in past. Gate is not working and the security of our property is the reason we came to this business. Will be looking for other options. We have been with them over 3 yrs

    Saras Rentals - selfstorage - Updated August 2026

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