We rented a golf cart for the day, we picked it up early then dropped it off before close. It was great riding around with the family exploring. I almost didn't rent because of so many awful reviews but they were very nice and helpful. I took MANY photos and videos of each mark before I signed for it then again when I dropped it off while they were still there making sure they knew every spot and issue and that it was returned in the same condition in which we picked it up. read more

DO NOT RENT FROM THIS PLACE. They are scammers. We rented a golf cart for 3 hours. We did not damage it. They are coming back and saying we did damage it. The photos they take before are such bad quality you can't tell if there is any damage. But the photos after are very clear to make it look like you damaged it. I was sent a picture of a scratch that i did not do. Then was charged $350 for it on top of the ride fee and the deposit. STAY AWAY FROM THE SCAMMERS! I came up here as soon as i got the text. Guess what. No scratch!! They are fake!! read more

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I failed to read the reviews and I hope that doesnt happen to you. Please DO NOT RENT FROM THIS PLACE. The 6 seater slingshot (Hulk) had a damaged right panel when we received it. We took pictures of it before hand. After returning the vehicle they (I am assuming the owner/manager) artificially damaged the panels paint job and are attempting to charge us for the entire right panel replacement. We have pictures of the panel from overhead showing it was already cracked and separated from the chassis when we received the vehicle. We ended up tying a shoelace to the chassis to secure it for the day. I was a small business owner for many years, I am too trusting, and shouldn't have accepted the vehicle with the panel the way it was. When I disclosed that we did go over a speed bump slowly and chaffed the black plastic undercarriage (its about 1 inch wide and exactly what you would expect the undercarriage to do) I was told the manager would need to inspect the vehicle. I had already reveiwed the vehicle with the inspector and all we both found was the 1 inch chaffing. The black undercarriage is not part of the side panel at all and is intended to protect the vehicle's chassis which is exactly what it did. Some touchup paint or nothing is what should happen. I was told I could sit and wait for the "manager" or that I could leave and she would update me. Unfortunately we had a flight to catch so I had to leave. Knowing the only damage either of us saw was the scuff I felt comfortable that there wouldnt be a problem. I later received pictures and an "invoice". There was no message, just pictures showing paint "damage" to the side of the panel plus a balance of what I "owed" them. The manager clearly doesn't know basic physics, or how to properly fabricate damage. A speedbump from underneath the vehicle will not scrape paint from the side of a vehicle, especially in a symmetrical/clean cut pattern which was clearly done by a razor blade or sharp instrument. The paint damage was not there when I left, nor did the person who inspected the vehicle see it. The only mark that was discovered was a 1" scuff on the undercarriage. The manager (or someone) clearly did this to the vehicle after I left. This is an attempt to get me to pay for the entire panel replacement, which I have photos of being cracked and broken before we even rented the thing. Even if the removal of the paint that you falsified was justification for its replacement (which its not because its cosmetic and about 1 inch from the bottom of the vehicle) you rented a panel that was already cracked and needing replacement. For what its worth, I rented two vehicles and didnt have an issue with returning the second one. It was only after being honest about the speed bump that they are trying to take advantage. Having said that, it's been 3 days and both deposits are still pending. Shady business practice at best. If you choose to do business with them make sure you can easily get your depost back, which is exactly why I use AmEx. For what its worth, I felt comfortable renting from them because the woman that checked us in was very sweet and hepful. The guy that inspected our vehicle was also nice and seemed reasonable. After reading the reviews, which I should have done in the first place, I have a feeling these issues start and end with ownership/management who, fortuntely for her, I wont be dealing with to address this false claim. Lastly, and this goes to the manager who I never actually met but walked right past me (a paying customer) into her store. It's polite to address or acknowledge people, especially customers, as well as to say thank you to people when they hold the door open for you. You aren't entitled to having me do it for you. read more

Heather was amazing! She was so kind and helped my husband and I get right into the golf cart we were looking to rent! She was very upfront and helped answer any questions we had My husband and I are from Texas and will absolutely be renting again when we come back in December. read more

Outlaw Rentals - Motorcycle Rental Near Me - Panama City Beach, Florida

Experience was great until return, then the hustle began. Never drove car across any bumps or tall entrances. Manholes are very high in town. Said this is two hours of shop repair. $140...... beware beware beware!!!!!!!!! read more

Outlaw Rentals - This is considered $140 - Motorcycle Rental Near Me - Panama City Beach, Florida

I rented a golf cart to create a fun experience for my family, but it turned into an incredibly stressful situation. We used the cart for less than an hour during a 24-hour rental period, and upon returning it, the staff immediately searched for a reason to charge us extra. They claimed there was a minor scratch on one wheel--something we did not cause. The cart itself was in poor condition from the start: multiple wheels were already damaged, the seat belt didn't work, there was a strong gas smell, a rotten seat, cracked window, scratches all over, and other significant issues. Yet, instead of acknowledging this, they focused on blaming us for a single minor mark. What's worse, when we tried to discuss the issue respectfully, we were ignored and told to leave. We requested to speak with a manager or owner and were told she would arrive in 10 minutes--over an hour later, no one showed up. This behavior felt dishonest and disrespectful. As a business owner for over 25 years, I understand the importance of integrity and customer care. This experience appeared to be an attempt to take advantage of customers rather than resolve a concern fairly. It was extremely disappointing and reflects poorly on the company.DO NOT GO HERE, for future safety take your OWN pictures before you leave the place. read more

If I could give this place zero stars i absolutely would in a heartbeat. I'm gonna copy and paste what I wrote on the Google review because I am so adamant about this!!!!!! DO NOT GO HERE!!!!!! I rarely leave reviews, but my experience here was so frustrating that I felt compelled to warn others. From the moment I walked up, the customer service was shockingly rude and dismissive. The staff acted like I was inconveniencing them by simply asking questions. Zero professionalism, zero courtesy, and definitely zero willingness to help. As if that wasn't bad enough, one of the workers (the female, short and fat driving jeep) pulled up on us while we were riding around town, almost hit us from her stopping so closely behind us. It was weird. After we dropped them off, the lady described above, screamed at us saying that we almost hit her? It doesn't make any sense to us how we could ever get screamed at for something we never did and wasn't ever even a possibility of it being our fault, yet I was treated like it was somehow my fault. This place is an absolute disaster. Poorly maintained vehicles, arrogant and disrespectful staff, and a complete lack of accountability. Save yourself the headache and take your business somewhere else. I wouldn't recommend this place to my worst enemy. read more

Coline is very rude and nasty she over talks you she blames the customer for everything the golf carts are very defective she calls peoples names. I don't think they thoroughly check the golf carts when people return them there just rerenting them to make a profit. the golf carts are raggedy they cut off in the middle of the street and when you try and tell her about the problem she gets mad and doesn't here you out. Poor customer service the only staff that's reasonable is Amanda. I wouldn't recommend renting from outlaw and I want spend another dime with her. read more

ABSOLUTE SCAM!!!!! They make up damage to charge extra and take from your deposit! Wish I would of looked at reviews before dealing with this company! Hope they go out of business for trying to scam nice families just trying to have a nice vacation. PLEASE DO NOT rent from this company! Together we can put them out of business!!! read more

HORRIBLE !!! Was told we'd receive a discount for a late golf cart rental, but ended up being charged more than the quoted price. Very misleading and unprofessional. Definitely not a trustworthy experience. read more

PLEASE DO NOT let this company scam you to . This was our first & last time we'll EVER rent anything from outlaw rentals in all . None of there different rentals will ever have our business nor will we ever refer them to anyone . We never once wrecked or left the golf cart but upon dropping it off and getting our 150 deposit , out of nowhere they're was a scratch on the golf cart that had to already been there . We didn't hit anything nor did anyone hit us . They charged us extra 30 plus 150 deposit . We didn't keep it over night , it stayed at there property . The pictures they took before we left shows the scratch before we left and after we brought it back . Don't let them con and scam you like us . read more

Told us we would get discount for renting a golf cart with 6 of us there and they were about to close. Then we return cart she complains about gas and trainee was trying to make up damage which was wear and tear. Another lady when purchased the cart told us of the wear and tear was noted and not to be worried about it. We brought back the cart WAY over what we got it on (barely used), and she states will get deposit in 3-5 days ( IF YOU USED A DEBIT OR CREDIT CARD NO CASHAPP) so basically never took deposit and charged 100 plus fees in which you have to return contract to get deposit. PLEASE TAKE PHOTOS AND VIDEO RECORD ALL CONVERSATIONS WITH THIS COMPANY! This is how they scam YOU! Our downfall was not looking at reviews before purchasing-everyone can't say the same thing and they "OUTLAWS" are only telling the truth! So who is telling the stories? They know it's college spring break and this is the time to get over on CUSTOMERS! read more

Outlaw Rentals scam countless visitors, let me say this loud and clear: STAY FAR AWAY. This business is notorious for fraudulent charges, phantom rentals, and straight-up theft. It's not just a bad experience--it's a pattern. Just last week they charged a family nearly $1,000 for a golf cart they never even rented. No contract. No reservation. No proof. Just a credit card left on the counter for a possible future rental, and boom--charged hundreds. And when confronted? The "manager" magically disappears, employees shrug, and you're told you "cancelled" something you never booked in the first place. Locals see this garbage happen every. single. season. The BBB has slapped them with an F rating, and the Attorney General already has multiple complaints open for theft. Still, they keep getting away with it because they prey on tourists who are just trying to enjoy their vacation--not spend it fighting a charge dispute. Outlaw Rentals doesn't represent Panama City Beach. They represent everything that gives beach towns a bad name. If you want to rent something, go literally anywhere else. If you value your time, your money, and your sanity--avoid this scam shop like the plague. read more

Absolutely worst bussiness ever. Golf cart got towed within 20 minutes of having from a tow company this company works with. We parked in a parking area that was not posted as a tow away zone. $750 for a 20 minute golf cart ride. No help from this company on the cons Discount Towing. Safe your money and don't use this company. I'm sure the tow company towed the golf cart back to the rental place to be rerented. The rental place is even trying to charge for fuel that wasn't even used. read more

They could improve everything. Employee was rude from the beginning and then attempted to charge us $280 for a scuffed bumper. We sprayed the dirt off. It was just dust. We will never again and because of this Co we will never rent from these types of establishments. They ruined it for the others that do the right thing. Never again. We sent pics to our credit card co and we won read more

I had a great experience, I rented one of those razor scooters and first off those things kick ass, if I lived here that'd be my main mode of transportation. Charlie was the manager and his man Shawn got me all hooked up, told me everything I needed to know about it, and was in and out in no time with the scooter. Dropping it off was no hassle either. No complaints, great service! read more

We rented a six seater golf cart for a 24 hour period. Heather answered all my questions. I appreciated her taking the time to answer my questions and go over everything. Excellent service with a great attitude. The kids and I couldn't have been happier with the golf cart or Heather's help! read more

Scam company!!! spoke with Natalia about rental for 5 days on a street legal/gas 8 seater. when I call back to reserve the lady who answers is argumentative and says it's a 6 seater and the price increased over $500. Don't trust this company. luckily I discussed pricing after previous rentals on bikes which also increased with out telling us! read more

terrible service, fat lady who works there and drives a jeep almost hit us and then saw us at the place and charged us 210$ for a small scratch from a small rock flying up from under the wheel, including 90$ in labor from something that i could fix myself. She started yelling at all of us screaming and pointing very rudely. do not go there. also put a review on google read more

We have been to the Destin area for the past 6 years. Every year we rent a golf cart. Every year the golf cart is waiting for us when we wake up the morning we order it. That is not the case with Outlaw Rentals. We did not receive the cart until 2:45 pm. Have the day gone, waiting around to sign paper work.... Now you would assume a partial refund for their incompetence.... Of course not. Not even a return call from the manager. Terrible service, especially when there are so many more and better options. So, take my advice and pass up this company and choose another! read more

we rented a person slingshot. left a $500 deposit. walked around the vehicle...was told was brand new. had it for 1 day. took it back the next morning. asked for proof of gas. then the guy was poking at the back passenger seat. went inside and told pauline the owner that we ripped the seat. was then informed that they was keeping the deposit and we have to give more money. all of the older slingshots had damages on them. they take your deposit and never fixed the vehicle. do not rent from this company. they scam people out of money. the worst company to rent from. pauline has bad business ethics. read more

Huge scam company. Said we scratched their cart. Charged 255 for scratch. Do not rent. Always take a ton of pics. They sling them out the door and upon returning they spend 20 minutes with a microscope. Cart had ton of issues. Manager was a real turd. Do not drop off and leave. Horrible people and company read more

Super friendly staff!!!! The golf cart I rented was super nice and speakers has Bluetooth connection, so I was able to listen to my music and enjoy the beautiful view of pcb. read more

Outlaw Rentals - Sling shot. - Motorcycle Rental Near Me - Panama City Beach, Florida

THE BIGGEST SCAM. 0/10. They ask where you are staying and make you write it down on your contract before giving you the golf cart or whatever you are renting. We just so happened to be staying at gulf highlands beach resort booked through air b&b and the lady that cleaned our condo told us to rent from them. So we did, and I specifically remember verbally telling them and writing down the location of where we were staying. Drove all the way back to the resort for them to tell us we could NOT HAVE IT ON THE PROPERTY!!! The resort was very nice about it and says they had served outlaw rentals a legal notice stating that they could not rent to people staying at gulf highlands due to there being no legal road access into the property (the golf carts are only allowed one 35mph roads which is basically Thomas drive and front beach). Called to try to get a refund and the owner of outlaw rentals, Colleen was extremely rude and told me that I should've known before renting it. I kept my cool at first but apparently this woman has caused many problems with Gulf Highlands and the supervisor and owner wanted to speak to her as well. She then got upset and hung up in my face. Called me back when she thought I was away from them and tried to tell me we could do public parking after I had already told her before that I was returning it because there was no point in driving to a golf cart IN MY CAR when I could just public park my car. She kept telling me I wouldn't be refunded. I didn't care. I took the golf cart back, got my deposit, and will be trying to get the money back through the bank. It is absolutely ridiculous the way they treated us. She also got so upset that she SHOWED UP TO GULF HIGHLANDS after we returned the golf cart trying to argue with the supervisor and owner. Saying that they were "harassing" her customers (my husband and I) but they were actually the ones being extremely helpful to us. They had to call the cops on her to get her to actually leave. What I'm saying is, even if where your staying allows outside/street legal golf carts, get them anywhere but here. These people are a JOKE. Edited to add: if they were served this legal notice, they should've told us that we were not allowed to have it on the property and explained public parking to us before taking our money and not caring less. They knew exactly what they were doing to us. read more

Outlaw Rentals - Legal notice given by Gulf Highlands Beach Resort to Outlaw Rentals in 10/23. - Motorcycle Rental Near Me - Panama City Beach, Florida

DO NOT RENT FROM THIS BUSINESS. They will steal your $500 deposit. Or in my case, $520 deposit. They claimed I damaged the underneath area of the front air dam on a slingshot. While being shown the damage, there was worse damage on the underneath area of the front air dam on the right side, multiple scratches and gouges across the full length of the leading edge of the front air dam. None of which I was to blame for and she admitted to me that it was only the small scuff on the bottom, underneath of the left side. She told me the whole front piece would have to be replaced because of the damage I caused. We then went inside where she wrote up a bill. She itemized the bill stating that the part would cost $280 and the labor would be $140 with the total being $420. She also wrote on the bill $80 due and asked if I wanted to pay in cash or put it on my card. At this point I was so angry about the scam I told her I wasn't paying for $#17 and took my copy of the bill and left. I had no more patience to give math class. Upon reviewing my credit card charges I saw where she charged my card $520 for the security deposit. I should have read reviews and checked Better Business Bureau before renting; red flags everywhere. read more

Outlaw Rentals - Motorcycle Rental Near Me - Panama City Beach, Florida

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Do they write their own reviews and give themselves 5 stars? These people are scummy scammers! They tell you scratched a bumper when you didn't then keep your deposit money. They show you doctored/photoshop images that are fuzzy but won't provide an original picture. Heather and Mike are low lives that prey on college kids and try to intimidate you! They also provided you a bogus extra charge to get it fixed and tell you if you don't pay the extra money they will send their collection agency out. STAY AWAY FROM THESE SCUMBAGS AND TELL EVERYONE YOU KNOW ABOUT IT! They have horrible reviews on the Better Business Bureau and Chamber of Commerce sites too. read more

They try to scam people out of their deposit. Luckily we took our own pictures. So they ended up refunding us. They tried to convince us maybe the wind blew the bike over. But the scratches was there when we first rented the bike. read more

We rented a slingshot from these people and the condo we were staying in would not let us come through the gate with it so we had to leave it at the rental place we rented it at and drive our vehicle back and forth to ride it. We paid $420 to rent it and had to put a $300 deposit on our card . We rode it about 2 hours because of the situation . They said our deposit would be returned within two days .it has been three months and countless phone calls to them and we still haven't gotten our deposit back and no explanation. This place is a scam please stay away. read more

BEWARE: after taking LOTS of photos of the vehicle they filed a crash report on us upon return. Photos we had showed that the damage already existed. They took our entire deposit and charged us another $200 for minor scratches to a plastic bumper. THAT ALREADY EXISTED. Very unhappy. Would not recommend this company to my worst enemy. Remember those picture games you play on the kids menus at the restaurants? I've got one for you. Tell me what's missing/different in the photos below. Do you see $700.11 of damage in the photos below? Do you see "damage" in one that's not in the other? read more

Outlaw Rentals - When we returned - Motorcycle Rental Near Me - Panama City Beach, Florida

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Don't. Do not rent here. They don't advise you of road closings. They don't care about you, nor do they work with you all. Front Beach Drive was closed in multiple spots for construction. We weren't even able to make it back home because the detours took us to roads we couldn't drive on according to their rules. we brought it back and they were very happy to keep our money and not work with us at all. Incredibly horrible, informative company and experience. read more

If I could give them zero stars I would. We rented two eight seater golf carts. We drove from the facility to our Airbnb (Less than five mile). The first one had no power, which they ended up blaming on us. We called Outlaw Rentals and they brought us a replacement. We drove to dinner for and make it less than five miles down the road and one of the carts(the one that broke down the first time) stopped in the middle of the road. One member of our party had to walk to retrieve a car. We called them to explain after their unreliable carts we no longer want to continue this contract and would rather just get our money back they informed us they "do not have a refund policy." After explaining to them that we will not be using their carts they relented and gave us half of a refund on one of the carts, and they would bring us a new one for the cart with the faulty breaks. We drove the cart back to the Airbnb(less than five miles) and messaged their Facebook. Their woman they have dispatching their carts had zero customer service and had no sense of grammar. She proceeded to block me on Facebook to remedy their situation. If you are in PBC stay as far away from this company as you can. They are just out to take your money and leave you stranded on their worthless carts. read more

Made me replace the fender on a road glide that I didn't damage. All of their stuff is damaged before you rent it

If I could put 0 stars and a warning label on my review I would. Most unorganized establishment. Be careful!!! I don't have any more time to invest in everything and the pain in the butt to rent a golf cart in the first place I was told I could drive it back even gave the address, so I denied delivery at about 8:40am before they opened. Well they tried to deliver it anyways and I wasn't there then had to drive to the location to pick up then now told I can't legally drive it back So now they are going to deliver it that's around 12:30. Now it gets delivered at 2:30 after paperwork. I rented 2 days I was told several times 48 hrs from rental. They put my rental down for 10am and picked the golf cart up from the beach where my wife and kids were leaving us stranded on the side of the road with my daughters shoes and my phone in the cart still. I have text messages and calls of when I got the cart. Had to then drive 25min away after walking back to my room to get my phone and daughters shoes. Tried to explain this situation and frustration to employees and I was told I was a liar and I signed the contract. True. Yeah I signed the contract...from trying to get a cart from 9:00am till 2:30pm and Outlaw Rental covered themselves by dating the contract at 10 read more

They will keep your deposits and refuse to return your calls.. Horrible experience. The reviews you see on google are good because they ask you to leave a review while your in the rental process and agree to give you a discount for doing so... I was smart enough to take pictures before leaving with the rental and I'm at the point of taking this to court... read more

Well I went against all the bad reviews on "outlaw rentals" About how they find some reason to keep your deposit. They got me for 300$ for a scratch on the bumper. Which this thing had scratches & dings all over it. They take before pics from 20 feet away then when you return it , they get 6" away for pics & say you done it. Do not I repeat DO NOT RENT FROM OUTLAW RENTALS read more

DO NOT under any circumstances rent from these crooks!!!! They will provide fake pictures of prior damage from another person and claim you did it. Their specialty is hidden small scratches!!! Taking your own pictures don't work either they won't accept that. They won't show you the time stamps on their before and after pictures, geeee I wonder why! Now I'm still trying to get my $460.00 part back from them. If you're going to steal my money for an entire fender part then give me my part back. I paid for it!!! read more

Outlaw Rentals - This is a Cost me $500.00 scratch they claim we did. They always have before and after photos but won't show you the time stamps. - Motorcycle Rental Near Me - Panama City Beach, Florida

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HORRIBLE company to rent from. The owner Coleen Swab is rude and obnoxious. She cares NOTHING about her customers, but she does care about SCAMMING people and that.is exactly what she does. We had a group that rented 6 slingshots, we were giving a price for deposits from an employee who was actually quite pleasant but Coleen came in, did not speak, and immediately had an attitude about the deposit and changed things, she also changed our friends for a small scratch on their slingshot that was there when they rented the slingshot. They asked for the pictures taken before they drove off and they would not provide them. DO NOT RENT FROM THEM!!!!!! You have been WARNED!!! BEWARE!!! read more

DON'T GO THEY FRAUD. Was a bug on the slingshot and she charged us $300 saying damaged. PLEASE DON'T GO to this establishment. We have to stop supporting this type of business so they can shutdown. read more

Outlaw Rentals - Motorcycle Rental Near Me - Panama City Beach, Florida

False advertising!! We will never use this vendor again!! your website stated $850/4 day yet when they delivered & ran my card they charged $250/day, plus delivery plus deposit. I verbally called out these rates and I sent them images of their website before I booked the cart. They misrepresented these prices by not honoring the 4 days for $850. On the day of delivery, the invoice they brought was wrong, I asked the office to adjust the pricing to match your website with NO success!! Also the carts stereo has a major short in it which has worked 10% of the time we Lots of 1 stars some wanting 0 stars read more

Outlaw Rentals - website pic when I booked this 6 person golf cart for 4 days yet they invoiced me $250/day vs $550 - Motorcycle Rental Near Me - Panama City Beach, Florida

I was LUCKY. We rented a Polaris slingshot for three hours. Fortunately before we left the lot I walked the entire vehicle with my camera rolling documenting every single detail. We came to return it and the worker starts taking pictures of "damage" and documenting it. I saw what she was doing and spoke up saying I have time stamped videos in the lot before we left and she stopped what she was doing and ended up giving us the full deposit back. If I hadn't I 100% know she would have charged me for existing damage. You can tell their entire business model is to scam people out of deposits. Fortunately I was smart but you are taking a huge gamble renting from this place. On top of it the customer service was the rudest I've ever experienced. Place is a total scam. If you do decide to rent from them document the entire vehicle from every single angle and before you drop it off do your own inspection. They have panels on the vehicle that are broken and they pop them into place before you leave then they pop out of place while you drive (to no fault of your own) and they charge you for the damages. It was obvious. read more