my experience was great the food is good this is a 5 star place you should come and try the food

Came here at about 6:15pm on a Tuesday. There was no line and the clerk helped us right away and was friendly. Got the combo 3 shrimp teriyaki with fried rice and the combo 2 beef teriyaki and both were good. Ample seating was available. read more

Sarku Japan - Combo 3 shrimp teriyaki $10.19 - Japanese Near Me - Houston, Texas

Still sick after 2 days Fried rice syndrome. Food poisoning..Fried rice establishes a bacteria if allowed 2 hours at room temperature..And can not be reheated and removed read more

Good healthy choices Will certain fill your plate they will give you so much maybe you cAn share. The food is fresh and staff plenty to advise.. Coleman seating choices at a mall or to go. read more

Sarku Japan - 3 choice platter with an egg roll - Japanese Near Me - Houston, Texas

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Food was bland and tasteless. Watered down Teriyaki sauce making the chicken bland. 1 star out of 5.

Brings back so much nostalgia, when Teriyaki chicken platters were $5 and extra chicken for $0.99! Customer service was okay. Will be back to earn more rewards. They don't offer sriracha hot sauce anymore. read more

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I think it's crazy when people review fast food or mall food up to the standard of normal restaurants. They're not normal restaurants. They're meant to be quick and convenient. They don't have servers or real plates, they have plastic utensils and disposable trays. If you want to eat something decent really quickly so that you can go back to shopping, hit the food court, where quality may be a little lacking compared to a meal with wait service that's going to take over an hour. With all that being said though, I love Sarku Japan! I'd come here even if I wasn't at the mall, in fact...I have! It's amazing! The CHICKEN TERIYAKI is their best seller for a reason. I always get noodles instead though. I think they're way better than the rice and definitely worth the $0.75. I've been told you can ask for extra sauce poured on top for free too, so you should ask for that cause there could never be enough of that deliciously sweet teriyaki sauce! I think you have to tell the person who cooks it though, not the person taking your order, especially if they're busy. Lastly, the portions are pretty big. Like, I always struggle to finish or have leftovers, so it's a great deal. And if you want it to be an even better deal, you can add extra chicken for $2 and that will DEFINITELY be 2 meals. It honestly upsets me that some people don't appreciate Sarku Japan. For what it is, it goes above and beyond! Food is ready ridiculously quickly, like under a minute because of the efficiency of the set up. The flavors are richer and more interesting than the other food court options. And it's a great deal for the amount of food! What more could you ask for! read more

Sarku Japan - Chicken Teriyaki w/ noodles (left) and Chicken Teriyaki w/ noodles and extra chicken (right) - Japanese Near Me - Houston, Texas

The service is terrible! They give me just I little bit of chicken on my order and I told them and they said they gime to much rice. I'm very disappointed and never get food for this place read more

Not the best meal I've ever had... if I said it was, I'd be just being Sarku-astic. Inside the glitzy glamorous Memorial City Mall there is some okay food and some bad food and sadly, some of the best stuff is already going out of business, if it hasn't already before the virus. This is Japanese food but really it's just American food, like sugary teriyaki chicken and what not. Portions are not bad and taste is pretty decent, but it's still far from anything that you would want to go for, unless you're stuck in the food court and don't have many other options. Having said that it's one of the better options in the mall. read more

Sarku Japan - No need to be sarku astic - Japanese Near Me - Houston, Texas

If you're going to stop serving food 10 mins before close... maybe update your hours of operations. So frustrating.

If you've had Sarku anywhere, this location isn't any different. If you like it, you like it. For me, it satisfies the craving just enough, and the portions are pretty solid. Lines can get lengthy but they move quickly. I recommend the teriyaki chicken over noodles with a side of vegetables. read more

Sarku Japan - Chicken Teriyaki and Shrimp over Noodles with Vegetables underneath - Japanese Near Me - Houston, Texas

Anyone that knows me knows I absolutely love Sarku. I'm not sure why but I'm obsessed with the chicken terriyaki and that's exactly what I came for. After reading some of the reviews, I was worried about visiting this location, but I'm happy my craving was set up the way it was, because I'll definitely be back. I came in on my lunch break kind of early, around 1130 so the food court was busy but not too much. There was a longer line at Sarku, but I only came to Memorial City for Sarku so I wasn't going to leave without it. I ordered the chicken teriyaki with double meat and no veggies with a side of fried rice instead of steamed rice. I also asked for extra teriyaki sauce. It smelled so good I had to take a few bites when I got to my car. It still smelled so good and fresh by the time I got home that I took a few more bites before I snapped a picture. The chicken teriyaki is always so tender and full of flavor that I can't resist. The portions are always enough for more than one meal. They also gave me a punch card for a free chicken teriyaki meal after purchasing five. Despite some of the reviews, customer service was on point, smiling and making sure everyone received their orders exactly how they ordered them. I'll definitely be back to this location. read more

Sarku Japan - Made to order - Japanese Near Me - Houston, Texas

I revisited Sarku Japan for the first time in years and ordered the chicken teriyaki plate with fried rice and requested no vegetables. It wasn't bad but the fried rice had a burnt taste to it. I had to drown it in the teriyaki sauce. Overall, it was okay and the portion was generous. I also paid about $11 bucks for the entire meal including a can soda. I had it delivered through Door Dash, so I did not experience the customer service but the food arrived still hot and packed well.. I would recommend others to try this restaurant as they have a wide variety on their menu. read more

If i could give this place zero stars i would. They have the nastiest meanest manager ive EVER SEEN. there was a hair in my food TWO times in a row and when i took the food back the manager agressively denied the hair was any of theirs and he began to cause a scene i front of other customers as I remained respectful and professional. Once he was finished he told the cashier to give me a refund and ordered me to "JUST NOT EAT THERE." So please pay attention to the cooks and if they are wearing hair nets and gloves, Because they will drop hair in your food and make it seem like its your fault. Location: MEMORIAL MALL read more

Sarku Japan - Second Time i found hair in my food and was brutally disrespected. - Japanese Near Me - Houston, Texas

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***Update 05/19/19 I decided to try Sarku's Beef Teriyaki and it's not as good as the chicken option. Aside from being pricier ($10.00 vs $7.00 for the chicken) The beef portion served is also way less than the chicken; something to keep in mind if you were planning to share your food.*** Sarku's Teriyaki Chicken daily special rocks my portion/value scale with plenty of food served at a great price (order the to-go box) There is quite a line to place your order but it moves pretty quickly. Upon ordering you are given the option of having fried or steamed rice along with vegetables. Here's a tip: ask them to pour extra Teriyaki sauce over your chicken; I found it a bit on the dry side when first served. My Son payed extra for additional chicken but in the ended up taking it home as it was too much food (though a good alternative if you want to split the meal with someone). Overall, Sarku's lunch special is a satisfying, affordable option to consider if eating inside Memorial Mall. read more

Sarku Japan - Sarku Japan is located inside Memorial City Mall. - Japanese Near Me - Houston, Texas

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Whenever I am at the mall, Sarku is my go-to place to eat. I always get the chicken teriyaki with noodles and veggies and an unsweet tea. The portions are huge, so I always have leftovers. I also like to add the spicy chili sauce that comes in little plastic containers, since I love spicy food. I also love that they have a stamp system, so once you purchase 6 meals you get a free chicken teriyaki meal! Also, refills are free (most mall places charge for refills). read more

Sarku Japan - Chicken teriyaki with noodles and veggies (that's chili sauce on top) - Japanese Near Me - Houston, Texas

I love their fresh cooking teriyaki. It's fresh and delicious. I glad they reopen at memorial city mall. High recommend! read more

This place needs no gimmicks or people serving samples because it is so noticeably the hot spot in the food area. If you haven't been tempted then you are certainly missing out on great quality food for a low price. They make everything right in front of you which is appealing for those who want fresher made food. The chicken teriyaki is the go to option for most customers and it's on special there. Get that plus fried rice and veggies and you are set for a great lunch option. You'll most likely have some left over because the portions are very generous. The sauce needs a bit of kick for those of us who enjoy the added heat/spice. The chicken is tender and well cooked without many or any chewy gristle pieces. The rice has a great moisture content as Im not a big fan of the dryer fried rice. If fried rice is your normal go to option, maybe try their noodles for a bit of change. You can't go wrong. All for $7. Forgot: you can also get extra meat for about $2 I believe which is definitely worth the deal. Basically two meals for $9. read more

Sarku Japan - Japanese Near Me - Houston, Texas

CHICKEN TERIYAKI with steamed rice, lots of veggies and extra sauce! Simply the best. Their food is not just delicious but also pretty nostalgic to me. I like how their signature sauce is exactly how I remembered when I tried their food for the first time at Smith Haven Mall in NY, then Fiesta Mall in AZ, and now Memorial City Mall. Consistency is the key! Overall, fast and decent food, good price and great portion (I usually get 2 meals out of it). The best part is the leftover tastes just as good after you warmed it up in the microwave. I also like drizzling sriracha on top of everything. Yum! read more

This is a quick easy spot inside Memorial City Mall where the food is fresh, hot and safe to eat without worrying about any food poisoning like at some of the other eateries in the food court which I will not name in this space. I'm certain you are probably aware that those 24 hour and 48 hour sort of colds are most often food poisoning instead of viruses. Sarku Japan's food features light flavors the menu is kept small and simple on purpose. Teriyaki (5 choices), Bento Boxes (3 choices), Sushi Rolls (4 choices), sides (4 choices)and 1 daily special are available. Today I enjoyed a Chicken Bento Box which includes a small side salad, 4 pieces of a California roll, a few chicken and vegetable dumplings and simply cooked on a flat top chicken over some rice. It is easy to fill up on Japanese food here for around $10 per person instead of $40 or more per person. When you are looking for something both good and safe to eat in the Memorial City Mall food court you could certainly do worse than Sarku Japan. I do recommend Sarku Japan when you happen to be visiting this mall. read more

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My wife and I ended up eating at the mall for quite a bit during the Christmas holiday. Sarku Japan was one the places that we stopped by this past weekend. Even though I had eaten here quite a few times, this was the first time I reviewed the place. As most of the folks mentioned, their Teriyaki Chicken was pretty good. I would say the best Teriyaki chicken I ate at any food court. The dish was made fresh with their special teriyaki sauce. It came out hot from their grill. I recommended getting white rice as it would complemented with their teriyaki sauce. The vegetable, tempura, and other side dishes were OK. I would say these items were not their strong suit. My final rating is a 4-star rating. The reason is that their Teriyaki Chicken is no joke! It's really that good.! For mall food, Sarku Japan ranks pretty high up due to their Teriyaki Chicken. read more

Always good ! Always get me the chicken teriyaki special and it never disappoints. They make the food right in front of you and they aren't pricey either. I've been many times and expect to go again in the near future! read more

Shrimp bento is a 4/10, the shrimp should be grilled longer, the gyoza is delicious & the salad is old. Chicken Teriyaki is a 8/10. The customer service is mediocre. read more

I've eaten here many times before in the past and the food was very good. This time it was greasy and lacking flavor. Don't get chicken tempura or fried rice from here. read more

Sarku Japan - Greasy chicken tempura and fried rice. Other options are better. - Japanese Near Me - Houston, Texas

Reasonable lunch Fast service. People working very had. I am coming back!! Teriyaki sauce tasted fine. Big amount.

They're not customer service friendly. Somehow always have a problem with this place. I understand that people want to go home at the end of the day but if your business hours say 10am-9pm I expect to be able to buy something even if it's 8:40pm. If you want to close early then maybe try updating your business hours. read more

Memorial City Mall food court. Their chicken teriyaki is why I comeback. Today is Sunday. The chicken teriyaki is the special of the day $5.79 over steamed rice and veggies. Add an extra $1.49 for double meat. I come back here just for this. read more

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Worst customer service. I went and asked for a shrimp box special that they usually have with chicken, not only did they mess up my order and give me the wrong food, but the had me pay to have it fixed. The cashier starts yelling at me asking me what I want.. all I want is my order right.. that's not too hard to ask for. They proceeded to just tell me I was wrong I was wrong. So I grabbed my food and left. Unless you like to be treated like crap by someone who won't speak up when your trying to hear what they are saying. Don't get food here read more

Horrible service. After paying, the staff was very rude. They would not put the rice in a separate container and were very nasty when they responded. And the food was subpar. read more

One of the worst customer service ever. How are you gonna charge a 99cents Arizona green tea as a bottle drink which is $2.39. Ripped off and bad business ethnics. It would had been okay to sell it for $2.39 if there was no other price was printed on the can. read more

We got the Chicken Teriyaki Special, Chicken Teriyaki roll, and Spicy Tuna Roll. The special was a lot of food for a good price, but the taste was only OK. The sushi rolls, however, were the worst examples of sushi that I've ever had. The filling was flavorless (much like the chicken teriyaki) and the rice was mushy to the point of nasty. I'll give it to the special being a good deal, but not good food. I won't be going back. read more

Don't get anything else but the chicken teriyaki special. It's not worth exploring the menu because the chicken teriyaki is so frigging good. This is probably one of the healthier choices at the mall and the food is fresh and served quickly. I've read a lot of reviews about Service, and maybe it needs improvement, but it's a fast food style serving line--you don't really need to interact with anyone. read more

One of my preferred places to eat when I'm at the food court. My favorite option is to do the chicken teriyaki with double meat and to request a second portion of veggies in place of the rice. Their tempura is also pretty tasty, but like anything deep fried, the taste diminishes rapidly as it cools. read more

Very bad service. When you ask more rice or more vegetable they always charge money. Even when you ask for correct mixture of vegetables they don't care. The chefs and other personal not polite. read more

Sarku Japan - Japanese Near Me - Houston, Texas

I ordered the deluxe Bento box and took longer than everyone else's. I finally sit down to eat and realize there was no freaking soy sauce or wasabi! I went back to get some but they just ignored my request. I had to go back to my table and eat my sushi with no freaking sauce, it was super dry!!.. not going back for sure :( read more

We came and did a quick pick up of the teriyaki chicken, with cabbage and noodles. It seemed different during the holidays as if it were missing the typical flavor. I wasn't as happy this time it even seemed like a smaller amount in the container. Usually they give you more meat and it can be almost 3 servings. I understand maybe changing the amount might increase profits, but this time the brown sauce seemed watered down or something. I will visit again just wish the flavors and serving size are on point next time. read more

I love Sakura Japan. I would go here every day or the nearest Mall that had a Sakura Japan. Teriyaki chicken, double meat, extra teriyaki sauce and a punch card. Yes. I love it. read more

The food is freshly cooked for you right behind the glass. I always get the chicken teriyaki special and it's pretty good. The thing I didn't like was the mako? eggroll, as it was not freshly cooked and had been sitting a while, but I don't order that anymore. My son likes to get the bento box as he likes their sushi. So all in all, pretty good food for cheap. read more

The Best Chicken Teriyaki in Houston and very filling for the price you will not go wrong

Cant believe they dont have more 5 stars. Tasty, tender teriyaki chicken. I always ask for extra sauce on my rice.