Went to get a simple patch from a screw in my tire. They scratched and gouged my wheel all to shit…read more Dont recommend whatsoever

Walked in to shop at 8:45 to get an oil change, strod at front counter for 10 minutes while worker…read morewas in the office on the phone. Never acknowledged me or said "I'll be right with you". After 10 minutes, another worker walked in, looked at me, grabbed one of the envelopes, and walked out. I had enough, and just left

Replaced all 6 tires on RV, pleased with service. Phil was very helpful in explaining warranty…read moreinformation, will continue doing business here with Vernells Interstate Service.

Well, well, well... What to do on a Friday night?…read more Yesss! Go to the 24/7 tire shop to replace tires!! (And flirt and laugh with the mechanic guys) Having fun and being safe is the most important things to me when I'm driving a semi, but staying safe is not really the back burner thing. It's the #1 thing and very important to maintain my semi truck and trailer everyday. Every single day before I even start my truck up I walk around it to check the tires, for leaks, my brake air hoses connections, and a few other things but these are the main things. Today I noticed my tires are used up from the winter snow and ice and it's getting really hot, in some places it's over 100° in some states on the interstate. So anyways, I pull into this shop, about 9pm last night. I cake on my lip gloss and put my pocket knife on my pocket and got the Big Boss Hogg down out of the truck because I really never know if these guys are going to be jerky creeps or what. We walk into the shop and right away a young guy named Lex happily greet us and offered a beverage. He's a dog lover so he brought Bossy a cold water. He told me they were going to to finish up the truck in front of me and get me in next. I needed to replace 4 tires today and had an idea it might be at least 1 1/2 hours of labor, 2 hours max which he confirmed. So normally it would an all night headache dealing with Loves or Pilot being unprofessional and listening to 3 to 6 hours waiting just to get in, so I knew this was going to be excellent. Sure enough Lex gave the guy his receipt and I pulled my truck in and 2 other mechanics started working on it right away. So me and Bossy sat and was talking and laughing with him and the shop owner on the bench watching the mechanics and as other truckers come to line their trucks up for service. The atmosphere of the shop was decent, I couldn't complain. Badda Boom, Badda Bing! It was done within an hour. He gave me my receipt for $2478.00 so that's about $500 a tire, plus labor and taxes. So, 2 new front steer tires and 2 matching Bridgestone drive tires after normal business hours. I was ecstatic they did not over charge me and were very nice. I loaded up the dog and off we went to call it a night in the reserved customer parking place. So all in all the lip gloss worked and thank god I didn't have to use my knife. I highly recommend this commercial truck shop for any trucker that needs to have any kind if maintenance done.

Friendly staff and great service would recommend this business to anyone definitely will be backread more

Took my truck to Raben in Marion for new tires and brakes. After that my brakes squealed and…read moreproduced a ton of brake dust. They also talked me into letting them replace some front end suspension parts. Big mistake! My truck now squeaks and squawks every time I hit a bump or turn. I called them on it and they claim new suspension parts do that. Wrong! I had my regular mechanic look at it and he said Raben used junk brake pads and front suspension parts. I had him fix the brakes but not spending the money on another new front end suspension. Save yourself the headache and pass on Raben. They used to have a great reputation. Not sure if there's new owners or exactly what has changed.

Honestly, this place is a gem. It's been around for 32 years. The staff is honest and really…read morewelcoming. They were able to get me an appointment within 5 days. They diagnosed the issue for free and within 15 minutes. They are typically busy but the prices are very reasonable. They charged me 180 for a job that other shops tried to charge me 500. So I'm definitely a new customer if something else goes wrong. They do just about everything. Definitely an easy location to find. The job was done in 50 minutes. No unnecessary charges. Really great work. My car sounds as good as new.

Tire service is great, muffler service ok but pricey. Do not get mechanic work done here. They…read morecharge top dollar, but won't pay their help well enough to keep experienced mechanics on staff. The young man told me my truck was a total loss, but turns out that was a misdiagnosis and another mechanic shop fixed it for under $200.

This place is listed as a tire rack preferred installer. They need to review this place. Careless…read moretech scratched up my brand new car wheel. The acting managet then stonewalled me until I went higher up the ladder and got compensation. dba: NEAL TIRE.

Zero communication waited 6 hours to get a tire fixed they keeped saying some employees didn't show…read moreup for work

4 hour wait on an oil change and single tire change. Told they didn't have a certified mechanic as…read morehe had walked out. Another customer and I literally had our cars hoisted up in the garage for no reason at all for nearly 2 hours of the wait. Never told about the certified mechanic being gone but apparently the rest of the staff can't work here if he/she is gone. If the position is that import they need to have more certified mechanics on staff. Big waste of time. Haven't even seen the car yet. Gf came in at 3:30 and it's nearly 8 (closing time for the auto service).