BON VONAGE! We had…read moreVonage home VoIP for about 7+ years. At first, it seemed like a smart move & decent price, solid service, and it did what it was supposed to do. Unfortunately, that version of the company appears to have retired years ago. What replaced it was a masterclass in charging more while delivering less: steady price hikes, declining reliability, poor value, and customer service so ineffective it almost felt performance art. The phone somehow managed to fail most when we actually needed it. I called multiple times and made it clear I was ready to cancel unless the issues were fixed. The response? Indifference. Most calls turned into a time-wasting combination of hold music, transfers, "can i place you on a two min hold and check what i can do for you?" x 7 and unresolved problems. Then, as a final punchline, they'd send an email asking me to refer friends and family for a tiny reward and rate the agent I had just spoken with. Bold strategy. I honestly don't know how they're still around. We finally canceled for good, and it has been one of the more satisfying administrative decisions we've made. I would never recommend them, never use them again, and if they were the last phone company on earth, I'd probably start sending letters.

I was drawn to Vonage because they advertise that prices start at $13.99 for a single line, which…read moreseemed like a great deal. But when I called to get set up, I was told that with taxes and fees, the monthly total would be between $26 and $30--more than double the advertised rate. I understand that taxes and fees exist, but this level of markup feels deceptive. If the real cost is over $25/month, then $13.99 is clearly not an accurate starting point. It's disappointing and feels like a classic case of bait-and-switch pricing. I expect more transparency from a company in the communications business. I ultimately chose not to go with Vonage because I value honesty and upfront pricing.

Switched from optimum to planet networks and it's been nothing but great service. Blazing fast…read moreInternet and the few times I've had issues I call up and get a human almost immediately. Optimum destroyed service electric.

I switched as soon as Planet was available after one too many issues and price increases from…read moreOptimum over 17 years. The install was a breeze and the techs were top notch going over every detail of my setup. When I didn't want to use their equipment he said that's ok but he also left me the router they supply, it was labeled where I would need to make connections and then he wrote his name and number on the box in case I needed to switch it quickly. When my router went out late one night, instead of scheduling an appointment and waiting they connected me up in a few minutes. When a part of my system failed (POE) and I talked with tech support they decided they needed to dispatch a tech. It took longer than I had excepted and hoped so when I called back to get an ETA the Support Manager located the part I was waiting on and personally drove it to my home. This is not something someone else told him, he took action because he cared about his customers. The company may not have the polish of a big company like Optimum but they shine like no other because off the nice, caring and hard working people who work at Planet Network.

Connect Me Voice is a poorly run organization. We sent in multiple cancelations, and everything we…read morecalled up they requested another email. The customer services people were never looking at the prior call notes. If you want poor customer services, then consider this company

ConnectMeVoice has been such an asset to my business, they have allowed me to keep my clients in…read morehouse and add VoIP to our list of services. Their customer service has been excellent with following up and making sure problems get resolved.

Great Customer Service. They installed a new phone and access control system for my company…read more Service was lightning fast. I'm extremely happy with my new products!

I always have such a great experience with Novacom! They always provide service exactly as…read moreexplained. Also, their back office support staff is second to none! Do yourself a favor and give these guys a shot. I promise you will not regret it!

Kieran is very knowledgeable and a good human. Does great work and stuff works! Always responds…read moreto inquiries around equipment etc.

From the owner: Reliable WiFi Systems, Breathtaking High Def Video,Supercharged Sound, Automation & Control. We…read moredesign, install & service high-tech, low-maintenance systems that enhance your living space. Both indoors and outdoors, we can fill your lives with music and simple control of your home. We can integrate hidden technology to preserve the simple beauty of your living space. We offer Consulting, Design, Installation and Service for Audio/Visual, Networking, WiFi Systems, Panasonic and NEC Telephone Systems, and we offer on & off site control. Maybe you just want to improve the stability and quality of your existing system. We pride ourselves on our service, and look forward to working with you on your next project.