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    Saul Auto Repair Shop

    3.0 (2 reviews)

    Services - Saul Auto Repair Shop

    Routine automotive maintenance

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    12 years ago

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    10 years ago

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    A1 Automotive

    A1 Automotive

    (22 reviews)

    It's really hard to find a trustworthy mechanic, as a woman and as someone who's livelihood is the…read morecar. I had given up hope having taken my car to two different places about brakes. Each of them telling my brakes were fine. Alex and Jim listened to my concerns let me ride with them to explain the noise and did in fact find the problem. At the same time I had another car after getting brakes somewhere else, then told I needed told I needed axle and wheel bearings and also a new transmission. I went straight to them who let me know none of that was required. That was December 2024. I have now taken 4 different cars to them. They listen and are honest, the price is under dealer prices but the work is quality of the dealership. I've had major service from brakes, water pump, struts and shocks, serpentine belt done at A1 and I'm very happy. They give me a plan and let me know what to expect. They are also very quick to return my car. Which I need because it's my work. Highly recommend. Thank you Jim and Alex.

    Absolutely the worst car shop in Salinas. And I see the…read moreowner likes the reply and act though, but not with me... No intimidation here! take as it is, Your shop sucks. and you are a very arrogant, rude and miserable person that shouldn't even be owning a shop if you can't take criticism. And I'm not deleting anything. I went in for a simple oil change and completely regretted it. The staff was rude, careless, and acted like they didn't even want to work. The prices are ridiculously high for the kind of lazy service they provide. I would not trust them with my car at all. Save yourself the headache and go somewhere else. First and last time I ever step foot in that place.

    CARS - COME BY TODAY! WE ARE HERE FOR YOU

    CARS

    (17 reviews)

    I came to CARS recently after another shop told me my car needed a repair costing around $4,800…read more Before spending that kind of money, I wanted to understand exactly what was wrong with my car and why such an expensive repair was necessary. Unfortunately, the other shop gave me very few answers. I paid $305 for the diagnosis, but the report I received from the other shop was extremely basic. They also didn't give me a list of the parts that needed to be replaced, a breakdown of the labor costs, or much of an explanation of how they came to the conclusion that I needed a $4,800 repair. When I asked for more information, they were irritated with me and very dismissive. When I went to CARS, the experience was completely different. Michelle, the Office Manager, has been wonderful. She is extremely knowledgeable about automotive repairs, but more importantly, she knows how to explain things in a way that makes sense to someone who isn't a mechanic. She genuinely wants her customers to understand what's going on with their vehicle and feel comfortable with their options. I never felt rushed, talked down to, or pressured. At CARS, asking questions is welcomed, and you're treated with patience and respect. I'm extremely grateful to Michelle and CARS for their patience, kindness, and willingness to help. It's refreshing to find a repair shop that makes you feel like an informed and respected customer, rather than just another opportunity to make money!

    After spending hundreds and hundreds of dollars trying to solve an ongoing check engine light issue…read moreat other shops, we finally found the team that got it right. I can't say enough good things about Michelle, Hank, and the entire team at Cars LLC. From the beginning, they genuinely cared about helping us solve the problem instead of just trying to sell us unnecessary repairs. Their honesty, experience, and commitment to customer satisfaction really set them apart. Our check engine light kept coming on because of the mass airflow sensor. I had replaced it myself at least a dozen times using a sensor purchased from a local auto parts store, but the problem always came back. Michelle's years of experience led her to suggest that the issue might be that the replacement sensor wasn't an OEM part. We took her advice, installed an OEM sensor, and the problem has been completely resolved ever since. Sometimes it's not about replacing more parts, it's about having the knowledge and experience to diagnose the problem correctly. Thank you, Michelle, Hank, and everyone at Cars LLC for going above and beyond. You've earned our trust and our business, and I highly recommend your shop to anyone looking for honest, knowledgeable mechanics who truly care about their customers.

    Saul Auto Repair Shop - autorepair - Updated September 2026

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