This was the 3rd time we have used Hodge Plumbing. Very happy, just like the other times. This…read moretime, a contractor doing other work in our crawlspace, found that we had a broken sewer pipe @ 4:30pm Friday afternoon. I contacted Joe and he responded right away letting us know he's have someone here first thing Monday. Sure thing, 9:15am Monday morning one of his plumbers knocked on our door. I don't remember his name but he was pleasant, respectful of our house, efficient, and had a great attitude. Everything was fixed in less than an hour. We highly recommend Hodge Plumbing Co.

After consulting with two other plumbing companies to fix my shower and replace my bathroom sink, I…read morehad the good fortune to work with Hodge Plumbing. They had the tools, experience and professional expertise to do the job with excellent results. Wyatt was punctual, polite, prepared and a pleasure to work with. I felt comfortable having him in my home. Next time, I won't waste my time and I will call Hodge Plumbing first. They are truly exceptional and I couldn't be happier with my new sink and shower.

it takes a lot to get me to write a negative review about anyone, but in this case I feel have to…read morestate what I experienced. I called this company due the reviews. they came promptly and proceeded to pump my septic tank, which I admit was overdue. when that didn't seem to fix the problem they Hydro jetted the main drain. Having told me on the phone that theyWould jet the drainfield I was surprised that he decided to leave the tank excavated with the lid off to supposedly save me money when I had to call them back because my system was failing. Being a senior citizen and a widow I felt I was being treated this way because I wouldn't know any different. I consulted some friends that have had a lot of issues with their Septic system. And they were shocked to hear they left it excavated and with all the rain. It was first of February. They advised me to call and have them come back and jet the drainfieldand then come then cover the system back up. It had been left open for approximately 2 1/2 weeks and surprise surprise after the drainfield was jetted the system was working fine, so now five months later it's running like a top and I'm surprised to see that I get a letter from the Pierce County health department that I was turned in for a violation reason Septic failure. The guy who told me all the stuff about it failing videoed it before it was jetted when it wasn't quite up to par. And of course he did not come with the guys He sent to do the job so he did not observe the fact that it was running fine. There's so many five star views on this company. I'm sorry to have to say this these things, but I am in the middle of trying to prove that I don't need $30,000 septic system at this time. I'm sure drain beast isn't gonna help me pay for it! very unethical considering I should've been notified in advance not get the letter five months later. From the Pierce County health department I believe this is the drain beast that's from the Puyallup area. It was Harmon I talked to on the phone. If they by chance tend to make this right, I will update this review.

I am very happy with this company and with Raman. He was the third quote I got after being…read moreswindled and smooth talked by two big-box drain companies with HUGE quotes. Raman said, "Here's my quote, better than theirs, I'll have it done right away, done and done." SO efficient and capable and professional. This is also a big lesson - always get 3 quotes! Although from now on I am just going straight to DrainPro It's been several months since using Raman and we have had no further problems. Also tip - don't forget to check the Yelp deal with DrainPro. I trust him and DrainPro's hundreds of great reviews. You don't get so many great reviews by not being great!

I found Sam in the Chinook Book, and was excited to get a discount to fix my leaking toilets. I…read moreread the other Yelp reviews about his many problems, but I thought, a leaky toilet is a relatively small job, (fixing a leaking toilet is like Plumbing 101 right?). Sam seems so friendly at first--and he convinced me he knew what he was doing. But, $350 later, my toilets were not fixed at all. Sam agreed to come over to re-fix and actually did stop by again to state that he knew what he needed to do, and that he would order more parts and fix the toilets. But, since then, I have not been able to reach him. I have called and emailed him at least once a day for a month. I even used different phone numbers--but he did not answer his phone or emails--ever. It is also important to know that Sam is not verified by the state to do plumbing work. Like TM said, this can be verified by going to the state website (https://secure.lni.wa.gov/verify/) and typing in "Green T." I have also posted a screenshot from the website.

No call back. No response to email. Hours says they open on Saturday, today is monday. Started…read morewith this business cause it's near my home, and the great reviews on yelp, but the clogged kitchen sink couldn't wait so my wife schedule a rooter company. If a business is not open during stated hours, I think they should change their hours online. Maybe next time Update 1/21/13- Got a thoughtful email by Sam owning up to the lack of communication. Many business don't care about that stuff, but he obviously wants to better his business by being upfront and owning up to dropping the ball. Good business practices and still in my neighborhood, I haven't given up on them but I hope don't have plumbing issues in the near future!

Thanksgiving afternoon I headed down to the shower in the basement (aka "dad's shower") only to…read morestep into the utility room and a large puddle of brown water covering the floor from one end of the room to the other. Panicked, I glanced at the utility sink and sure enough, it was overflowing with water from the washer next to it, as well as the dishwasher and kitchen sink located one floor above. What a mess. Immediately I shifted into recovery mode, turning off all water sources which were draining to that main drain and declared all hands on deck. I grabbed the shop vac as my wife and son worked to soak up water with towels and the mop. The turkey was going to have to wait! An hour and a half later, we were able to declare the utility room and adjoining bedroom, with its soaked carpet, at least clean enough that we could continue with getting ready for Thanksgiving dinner. Thank goodness for hard eggnog, otherwise I don't know if I would have been able to relax at all that night. The next morning I was off to The Home Depot to pick up drain cleaner, Capture and a new (deeper) utility sink to replace the relatively shallow sink which we had been living with for years. The Capture went down on the wet carpet to try to dry it out (along with three fans running continuously.) The utility sink went in relatively easily, but that damn drain wouldn't unplug no matter what I tried, including the half bottle of Instant Power Hair and Grease Drain Opener and numerous attempts to snake it out with my light duty snake. By mid-afternoon I had spent the entirety of the day continuing to clean the mess and attempting to open the drain and, things were getting tense in the house. Have I mentioned that out of town company was arriving that evening for the weekend? Ugh! Finally, out of desperation and a desire for marital harmony, I acquiesced to getting a plumber over to clear the drain and called Lake City Plumbing who I had used once before several years ago. Bob answered the phone and I walked him through the issue and what I had already attempted. He asked if I needed someone to come over today and I said "Yes, please". "No problem", he replied. "I'll have dispatch give you a call as soon once we know when we can have someone over." Thank you Bob. We hung up and within 10 minutes I had a call from the dispatcher who told me there was someone in the neighborhood already who could be there immediately. I asked about cost and she said that there was no cost up front and that when the plumber arrived he would look at the job and provide an estimate at that time. There was no pressure to accept the estimate. If we didn't want him to do the work, he would simply be on his way. And with that we hung up and almost instantaneously there was a knock on the door. Now that's service! The plumber introduced himself (unfortunately I cannot remember his name) and I showed him the clogged pipe. We talked about what I had already tried and he explained that his rates were $75 for the first 15 minutes and $40 per 15 minutes after that. These jobs, he stated, usually take less than a half hour. I gave him my OK to proceed and he went out to his van and returned with an industrial electric snake. It took all of 5 minutes to clear the clog in the drain using that snake. Amazing what the right tool can do! We tested the drain for several minutes and there was no backup at all. I wrote him a check and he was on his way. From the time I had called Lake City Plumbing to the time the work was done was maybe a half hour. And to think I had spent hours screwing around trying to do the work myself. There's a lesson there. Leave the work to the professionals: Lake City Plumbing. Fast, courteous, professional, honest. Five stars, hands down.

I called LCP to replace a garbage disposal. The woman that answered the phone courteously answered…read moremy questions and scheduled a visit for the plumber. The the plumber showed up 2 days later right on time at 9 in the morning. He took care of the job quietly and quickly, then offered explanations and advice to expand my very limited knowledge of pipes, valves, and other foreign sounding words. I didn't hear a single utterance of profanity, nor was I subjected to even a centimeter of PB (plumber's butt). The bill was $383 including the cost of the new garbage disposal and tax. The work is guaranteed for a year, demonstrating LCP's confidence and integrity. As a waiter that can barely tell the difference between a saw and a hammer, paying this reasonable amount to get it done right was a no-brainer. Thanks LCP

Green Planet Plumbing got the job done in my nearly 100 year old house replacing old galvanized…read morepipes. They were organized, professional and friendly. I highly recommend them and will use them In the future.

Super helpful and reasonable. Came out quickly and fixed the leak. Would happily hire them again.read more

The best. Excellent service. Carl was informative and very…read moreknowledgeable. Will use again in future

I recently had a TERRIBLE experience with Beacon Plumbing and was very leery of plumbers. But this…read moreall changed with Gene. He was amazing and fixed the issue for a 3rd of what Beacon was asking for. Not only did Gene fix all my issues, he took the time to show me how my new garbage disposal works and how I can troubleshoot any small issues that may occur. It's so nice to be able to trust your plumber and I will call Gene with any issues in the future. He also loves dogs and was ok with my two little guys watching them work. If I could give them 6 starts, I would!

Responsive, got the job done well to what seems a high standard and charged a fair price. Can't ask…read morefor much more.

Person I spoke with on the phone was VERY rude to me and so I have chosen not to go with this…read morecompany. Will find a more friendly company with good customer service.

I had a very difficult issue with a Kohler/Kallista shower valve--it was leaking, not easily…read moreaccessible due to tile, and the valve extension was the wrong length. Several plumbers tried and couldn't solve the problem. Kaizen Plumbing was different. Kajik, the technician, was able to properly diagnose the issue and come up with a solution that avoided tearing apart my bathroom. His attention to detail and problem-solving ability were impressive. This is the kind of company you want for complicated valve issues, especially in older or custom bathrooms. I now recommend them to family and friends without hesitation.

Kaizen put a water heater in our HOA clubhouse. When a repair needed to be made we contacted them…read moreto get the warranty parts for us. They sent it to the wrong place and it took almost 3 months to get the repair done, the whole time we had no hot water. I called over and over and kept being told the manager was working on it. Then it went to an AI voicemail service. I went to their office and found it is a vacant office. I had someone else call and they answered for a while but still no part. Then she was sent to the AI voicemail- clearly dodging our calls. I finally had to call from a 3rd phone and they said they would overnight the part. Didn't happen. Two weeks and 3 calls later, they got the part, but charged us $532 where the part should have been under warranty. He said it was because he had to pay for the part that should have been free. If they had ordered the part to them in the first place that wouldn't have happened. I would have just gone with someone else, but the part had to be ordered by the company that ordered it apparently. They are having me send the payment to someone's home instead of an office. Clearly that's because they don't have one and why they didn't have the parts sent to them. Be wary!