I've had nothing but good experiences here. After a while these folks treat you like family. Vinny…read moresold me my second bike at this Dealer. He was incredibly patient with me while I went back and forth on deciding between 2 bikes. While I was getting the paper work settled he went so far as to tab ALL of the important information I'd need in the owners manual; from the break in period to the maintenance stuff in the back. He really went above and beyond, and I love my Breakout. The parts department is equally impressive. Didn't take long before I wanted to change some things to personalize my scooter. Rodney in parts is incredibly knowledgeable. When you are looking at replacing things he'll make sure you don't forget the gaskets and/snap rings that you may need to complete the job. While I primarily deal with Rodney all of the guys at the desk are awesome. I've also bought parts from Rudy, and he was great as well. These guys are either techs in a past life or they wrench on their own bikes. In my experience, they know their stuff. Finally, the service department. Fortunately, I haven't had to have much to do with service. Take care of your bike, and it'll take care of you. I did have the privilege of having the master tech, Allen work on a few things. I'm thoroughly impressed with how well he knows these machines. I can't speak on the negative reviews on here. Seems they were years in the past. I will say that if you are patient with folks they will be patient with you. Be courteous, and it'll come back on you. They are here to provide a service, and in my experience I've been met with nothing but smiles and professionalism. - Top Gun (BY)

Came by due to bike issues with a friend's bike while taking a road trip. They diagnosed a bad…read morebattery which they had in stock. Replaced and back on the road. Everyone was nice. The parking lot was massive . Inside there was plenty of clothing apparel for all genders.

100% hands down the best place to bring your Harley Davidson! I had my 06' Street Bob at Harley…read morefor over a month getting a routine service. After I picked my bike up there were still issues. I was in the area and stopped in to just check out Cycle Ward, best decision. Clay and his entire staff were completely professional. Clay took the time to look over my bike and gave me a few recommendations, even went out of the way and tightened up a few nuts and bolts that needed attention. I will be back for a full service.

I was planning a trip to ride the Dragon's tail and decided to get new tires prior to the ride. My…read moreneighbor recommended the Cycle Ward so I decided to give them a try. I went there and they researched tires for my Bike and gave me a price on two tires for $646.45. Most money I have ever spent on motorcycle tires. But apparently, my bike has an odd rear tire size, so I agreed. Prior to ordering the tires they asked me to pay up front for the tires which is totally understandable. So I went by there to pay and schedule an appointment time to install the tires when they arrived. On my bill it is clearly $436.87 for the tires. So I paid for the tires with my credit card. Later, that evening I looked at my receipt and saw that I was not charged the above stated amount - I was charged $454.13. There was an additional charge of $17.26 because I used my credit card. Now, I understand that there is a service charge to the vendor when they accept a credit card payment. Hey, that is "THE COST OF DOING BUSINESS"! But what really bothers me is that I was never informed about the added charge prior to using my card. Had I been told about the charge I would have stopped by the ATM on my way to Cycle Ward and paid in cash. I WAS NEVER TOLD ANYTHING! The next day (Saturday) I called to discuss the issue but they were closed so I sent them an email. They responded to the email on Monday simply stating that that was there credit card policy and they stated that there was a sign on the desk stating the policy. Gee, my Bad. I should have perused the office and desk closely to check for their billing practices. Silly of me for thinking that they would verbally disclose their policy to me and give me the chance to pay is cash prior to the purchase. But, you know what. If they had said to me. I'm sorry we should have made the extra charge clear to you and deducted the extra charge from the final bill - then this would have been a five star review versus a three star review. The work they did was fine (even though they left a socket on my bike which could have flown off and caused problems). BOTTOM LINE: Very unprofessional secretively passing on a charge that is normally paid by the vendor to the customer and worst of all - sticking to their guns when the customer complains.

Jon (the owner) and his shop are a welcome relief from the big cycle shops near me. He's got tons…read moreof experience (especially with older Japanese bikes) and is willing to take the time to fully explain what he's doing. A really great guy! Highly recommended.

Extremely good people, great to do business with. Very efficient and knowledgeable. I would trust…read moremy vehicle with them with no problem.

Absolutely the worst shop I've been to. Seemed ok the first time I went, even though there were a…read morefew things I ignored. Then I was told to come in on the 2nd of January, 2023, got there at 0730 and they decided to close the shop that day. No call to let me know. After I got there a few days later, I waited 8 hrs to get a 3 axle alignment, truing of the steers, and balancing all the way around. I get the truck home after dark, go to handwash it a few days later, and see all sorts of things that were forgotten or not done. The truing (shaving down tires to the wear pattern and thus saving the tires) completely ruined my steers. They had 40,000 miles on them with lots of tread remaining, and when I checked them at home, they had shaved them down to the line that makes them almost illegal to run. They are now ruined. The exhaust was welded to close a hole, and it was never sanded down and looked horrible, and when they unhooked the batteries before welding, they didn't hook my inverter back up. Valve stems were missing on almost all of my tires, and the back drive tire wasn't aligned properly so I could administer air to the inside tire. The guys seemed to be nice that were doing the work, but the work just wasn't done professionally. I sat for 8 hours and paid $808. I brought the truck back the next week, spoke with the owner (Scott) on the phone, and the shop foreman (Dylan). And had an interaction with the front desk clerk as well. Was I unhappy at that point, well, yes. When you look at the truing job, you can see unevenness, shards of rubber sticking up and no more tread. So I lost out on $1600 plus $808 that day. And was told to get off the property, and cussed at by the clerk inside. And Dylan told me i was a woman, and what the hell do i know about repairs?! Ive only been in business for 30 years and have owned 15 trucks thruout my career. The owner doesn't stand up for botched work and lied to me. Bottom line, if you don't like to be treated bad, and you value good work, this isn't the place for you. I took my truck to a well known shop around the corner to have them look at the truing job done, and the were flabbergasted at how much tread they took off, because they saw my tires before I went to Extreme. This shop used to true my tires, but don't have a machine anymore. So I've known them for 25 years, and they are very honest people. The owner at Extreme told me to get off the lot as did Dylan, the shop foreman. And so did the lady at the front desk. I was told they don't need my business, and don't come back. I will certainly honor that request. I've paid up front the two times I've been there, and was also going to buy 7 inch pipes, but no one called me back with a pricing. Lack of customer service and treating people like this, good luck. God bless you in your endeavors.

After reading glowing reviews of Sekka, I brought my Rad Power Bike to them for a brake replacement…read moreand gear tuning. It also had a leak in the front tire. They quoted me $40, which felt like a great price. When I came back, the inner tire was changed but not the brakes. I asked them to do it. All in all, it cost me twice as much. It was annoying but I rolled with it. A month later, the brakes still squeak and the front tire still has a leak. Upon closer inspection, they mounted the front tire backward. I realized this too late or I would have brought it back in again. I'm not sure I'll come back unless they read this and do the job I originally asked.

excellent place to rent a e-bike, the two persons over there are so friendly and fun!read more

11-18-23 1:45 PM…read moreSaturday After finding a parking space out back behind the building we walked around the front to get in. Unfortunately we only had 15 minutes to shop as the store closed at 2 pm not 3pm as stated on their Yelp page. Therefore I shot an update to Yelp quickly to update. Once inside the salesperson was extremely knowledgeable about the golf carts. Truthfully most of the information went over my head when it came to the battery life. I just look for seats that will be comfortable. There was one in a Teal green that was redone with beautiful quilted seats. I am assuming leather but maybe not to take all that direct sunlight without fading. Beautiful selections but price's definitely reflect it. $$$$$

They replaced the shocks but broke the electronics the process. Would not take responsibility even…read morethough they admit it was their negligence that caused the damage. If you have to get your cart repaired there, be diligent as I found them to be dishonest and unprofessional to deal with. Your cart may come out in worse shape than went in. Stay clear.

This man does amazing work, I haven't had single transmission break down on me because of John.read more

great service great price and best warranty 3year! Or 36000 miles. They were kind, professional…read moreand prompt

gage was such a huge help and very knowledgeable about the products. Definitely recommend to…read moreanybody else

Just bought a Honda rebel 300 from this place. whole staff treated me well and it was an easy…read moreprocess. Shout out to Josh and Davis for going above and beyond. I'll definitely be back