The staff here are usually awesome, and produce is so fresh! I have unfortunately had two negative…read moreexperiences with a cashier named Cristhian (spelled that way on name tag). Last week, he shrugged when I asked where the disability scooter was, and he told me to ask someone else. It was behind him. He wasn't even busy. At 5:30 pm Jl. 3/26. I asked for help finding the TP that was 35% off, because a palette was in front of the TP. He sent a pleasant young man named Sean after it, who brought back the wrong one. Sean went back. Cristhian then told the Customer Service guy Drew, that Sean had not brought the one he asked for. Well, C had NOT specified details to S, and I said so. C rolled his eyes and tried to argue. He also argued that the $28.99 TP was the same price as the $19.99 one on Rewards. He tried to put his own mistake on me. I own a small biz. Let me tell you, this guy is nothing but a liability.

I had a very pleasant experience shopping for my groceries here. There were lots of sales on…read more everything that I needed was in stock. Thank you - Missie

Tried to find some fruits while traveling in Victoria. Incidentally behind our AirBNB is this…read moreFisgard Market. It opens at 9:00AM, which is early enough for me. Like the typical Chinese grocery stores, cash is the king. When I pulled out two C$5 bills that were vintages from 25 years ago, the cashier was amazed. Fortunately she accepted it but rejected my € coins. Ha! What an adventure.

Cash or debit cards only in 2022 at a grocery store? Didn't see signage other than the machine…read moresaying no tap.

I come here specifically for the baked goods, they're so good! They also always have unique drinks…read morethat many other stores don't carry! Staff are always friendly. The store is retro styled which is cool, however due to being in downtown Victoria there are often sketchy people in and around the store but that doesn't really bother me. Highly recommended trying the baked goods, they're often sold out!

I really liked the people who rang up my purchase. They were very nice. And it's great to have…read moregrocery stores in an urban area. This place also has a nice selection of imported food, organic food and speciality goods- like gluten free items. The only negative is that it is very very expensive. Much more expensive than any other store I've been to in Victoria or Vancouver- save for small specialty health food stores. I assume they have guards by the doors because of the number of homeless folks in the area. So that's something to take into consideration.

First time to this store or chain, but as it was recommended place to shop (by my friend who has…read morechecked out several shopping options & others I'm cat sitting for), I figured why not check it out. i just needed a few basics for finishing up my supper plans after all. I was happy with the amount of selection throughout the store. There's lots of premade/quick to add to meal options in the first aisle as you walk by the sandwich prep area. As I did arrive within the last hour they were open, I didn't do a full exploring kind of shop. I had a mission & didn't want to overstay. However, what I did notice is that things seem well stocked, with recognizable labels for both conventional & organic items. I found what I wanted & a bit more (hurray for eggnog still being available after New Year's Day!). At the till, I left thinking prices seemed about the same as the other 2 market/grocery stores I've stopped at. This one was just much more manageable for me to shop. I really enjoyed the fact that it is small enough that I'm not using all my energy to reach the dairy/fridge aisle. I didn't see any aisle description signs but then again, as this is a smaller store there isn't a giant long section & you can see things a lot easier from either end. Store seemed clean & accessibility wise was decent for width of aisles, entrance/exit. The line-up area/ access space around the tills would be easy to navigate for any mobility aid. Important to note, there's minimal street parking available. Definitely one can describe this market as a neighbourhood market & best to walk there, bike, bus or be dropped off. I also have to note it was a nice surprise to see the person stocking the store was able to help manage the line growing at check out. That's rarely the case in bigger stores to have a till open up. The only reason I'll give a 4 star is that the person stocking throughout the store passed me several times while I was shopping. Yet, never asked if I needed help or if there was anything in particular I'm looking for. I found things well enough by myself but that kind of struck me as odd. It was also weird for what seemed to be a community store, not to have a welcoming vibe from him or any of the staff throughout my shopping time/check-out. Overall, decent place to grab groceries or find some prepared items to make your meal prep easier.

Just two blocks from our hotel, a handy option for prepared items when you feel like skipping full…read moreservice restaurants. They have grab-and-go sandwiches as well as custom deli-made sandwiches. I chose grab-and-go mainly because I was tired and was not eager to follow their multi-step deli ordering process.

This is a decent grocery store that has most of what you'd want. The prices seem high, but then,…read moreeverything is expensive these days. I most want to review the pharmacy in the back. Muhammad, the pharmacist, went out of his way to give me excellent customer service. He was so helpful and friendly, he really went above and beyond to try to brainstorm every option to get me the medical care I needed. Thanks, Muhammad!

Not sure why this place has a low rating. I really liked it. Prices were good - lots of things on…read moresale. Great variety of products. I thought the produce was great. The bakery had some lovely items - which we enjoyed a little too much.

Thrifty foods has done it again. Changes that ignore the customer base. Latest example, "let's…read morechange the location of everything". I stopped in after work to gather items for tonight's dinner. I couldn't find half of what I was looking for. I finally gave up. Sobeys has moved stuff to different locations throughout the store. I don't have time to hunt for anything.

For years, Thrifty Foods was my go-to grocer. Since the Sobey's involvement, I rarely visit the…read morestore. Even the "special" prices are out of line with other local stores, Save-on-Foods and, of course Walmart. It is unfortunate, because the staff at my Thriftys is excellent, and the location is perfect for me. The price differences are not worth my loyalty though.

As a disabled person, I was willing to pay the outrageous prices due to a disability scooter being…read moreavailable, and super helpful staff. However, on a recent visit a male staff from Produce repeatedly reached over me and bumped into my scooter as he fawned over an ablebodied customer in line. He acted as if I were an object. No "Excuse me," nothing. When I spoke up, he mansplained how he has the right to do this and, "I'm sorry YOU feel THAT way." I told him he was physically hurting me, besides being rude. He continued to abuse me. The Human Rights Tribunal confirmed I have grounds for a disability discrimination case. An assistive device is legally part of a disabled person's body. What this employee did was assault. As well, the payment terminals have been moved so they are too high for disabled people to reach from wheelchairs. Thanks, but I can pay more reasonable prices for organics at regular grocery stores, and get treated as if I am human. As I said, I went to WF mainly for customer service. Not to have my human rights violated.

Whole Paycheck, as it used to be called, is not that bad regarding pricing, and they often have…read moredeals, so I no longer call it by that name. However in the sandwich department, they have really fallen down recently. I used to buy lunch there often but stopped when their selection became smaller and much worse. Today I bought two sandwiches, both suffered from soggy bread and insufficient ingredients. One was an egg sandwich with barely a smear of egg, whereas not that long ago the egg used to burst out of the bread. No butter, no margarine, no nothing. WTF? And to make matters worse, wilty old lettuce. This is a disaster, a sandwich disaster. Cheaping out on egg? Egg is not expensive. Why? Cheaping out on hummus? Why? Hummus is also cheap to buy and cheaper to make. The other sandwich was made with hummus or was supposed to be. It was soggy, with the smallest amount of hummus possible. There were tomato slices but when pulled out they were old and wrinkly. I'm old and wrinkly too but don't want that added to my sandwich. So Whole Foods, if you are listening, I'm not buying sandwiches from you again and if you're wondering where your customers are going, try building a better one, like you used to do. ,

Eric Akis's hot and sour soup made of fresh ingredients from Fairway Market. A picture's worth a…read morethousand words.

I refuse to shop here anymore. I bought a $6 Saman Barbari bread on the 1st, I refuse to shop here…read moreanymore. I bought a $6 Saman Barbari bread on the 1st, took it home and ate a bit of it. Noticed I had been eating moldy bread that's expiry wasn't until the 9th. Called the store to ask about a refund as I had kept the receipt and it was only the 2nd. The lady on the phone said I could come in for a refund and she would let other staff know when I'd be by. I asked her if I needed to bring the moldy bread, she said nope. I went the next day to get my refund with the receipt. The cashiers did not want to refund me unless I had the bread with me to prove it. Clearly they had no idea I was coming by. LUCKILY I KEPT THE MOLDY BREAD and went back to my car to get it. When I brought it back they STILL refused to refund me. They told me to go exchange it for another. After eating moldy bread the last thing I want to eat is the same bread so I asked again for the money refunded and the cashier was literally ARGUING with me as if the cost of the bread came out of his own pocket. Unbelievable. He continued to refuse to refund me even though I had taken all steps requested to correctly receive a refund. I opted to just cash exchange it for a different item so that this man would stop arguing with me over a refund for MOLDY BREAD THAT I LITERALLY ATE AND SPENT MONEY ON THAT HAD NOT EVEN REACHED ITS EXPIRY BY DAYS. The audacity. Some of the worst customer service I have ever received anywhere.