Best spot to get your vape and any other things you may need for your own smoking ....... Great…read morevery knowledgeable staff and they also have a store downtown on Granville......

Topshelf customer service! Very knowledgeable. Super friendly and helpful. A wide variety of vapes.read more

Wonderful and personable, the owner Mathew always knows what you need. Best smoke shop in Squamish…read morewith good variety, price sometimes can be a little steep but overall great service and products!

Great little space easy to access and has a great variety. Everything is laid out nice and the…read morestaff is quite helpful. Right beside a convenience store which is great for a location. This place should have what you're looking for.

Chill place with a high ceiling and a 2nd floor Vape lounge. The staff there are informative. Juice…read morebar has 150+ e-juice from fruit, dessert to tobacco flavors to choose from. Can sample the flavors close to 100 flavors. Beginners Vape kits, RDA, Mods and accessories are available in display cases at competitive prices. Location is easy to find, parking is available in the back of store. Boxing week sale is on now. E-juices price: 10ml $6/ea, 3 for $20 30ml $15, 3 for $50 Great shop, defo would come back!! Updated June 2016

I got my vape here and it took some time and few visits to get it right. Some accessories are very…read morelow quality, yet they are sold and you are being offered a replacement. I asked if I can change the vape for one that has accessories available locally here but I was told it's a standard vape so I can go somewhere else. There is a great selection of flavours to choose from, place located perfectly for North Shore. Make sure you do your homework and know exactly what you want to buy. Size, type etc. BEFORE YOU COME HERE! I didn't. Now the navigation shows me 40 min to my new store. That is 1 way ;)

I moved here and found this place as my new vape store. One day I came here to buy some refills for…read moremy Juul but they wouldn't have my strength. I convinced to try another Canadian product. After having an allergic reaction to the new vape I called them up immediately to exchange or return or just get back my Juul. I was told there is nothing they can do for me and asked me to have a good day. It was a $40 Juul vape, I will get a new one. No worries. But what I don't understand is that the shop just doesn't give a F#CK about repeat business-why??? I have been buying all sorts of other accessories on a regular basis, why would flush me down the toilet with a miss-sold cheap vape? Why no store-credit? Why does VAPOR LINE treat me like a tourist? I live here, I will take my money and story to the next vape store, with all the details. So sad as the guy working there seemed nice, used to see him at another shop I visited regularly. U sold one vape to me. What is the commission? $1M large? Was it worth losing a client who liked this place? Adios.

Salesperson at least on the day I went in wasn't at all knowledgeable and almost sold me a kanger…read moresub tank to use on my old provari. Salespeople at least on the day I was in were not at all friendly. Pricing on replacement coils they sell are almost - and I mean almost - twice as much as other vendors I've bought from in Vancouver.

I've been here a few times . The girl that works here is awesome and helpful. The guy who was here…read moretoday is a stuck up no it all. He wouldn't even look at my item to tell me what filter it uses. The last three times I've been here he's been rude to me as well as other customers.

Very helpful staff and lots of selection! Parking was very…read moreeasy. Accessible to highway. Defiantly going back to this location!!

Big cloud is the only vape shop I go too, they're all great there. As of recently there's been some…read morenew employees that have started, and I've got to say they all have been a pleasure to interact with. Zain being one of them. He's always kind, efficient and happy to help. Thank you Zain for your positive energy and awesome juice suggestions!

Friendly guys working that answered every question I had. Showed me how to fill my pod for the…read morefirst time and made sure I was good before I left Would definitely recommend to friends

My favourite vape store in town! The people who work here are so friendly and helpful. I have…read moreshopped at other vape stores who are always too cool for their customers and end up closing a couple months later because of their lack of service, so Clouds is the only vape store I shop at now. Parking can be a little tricky, so try to come during non-rush hour so you can park outside. Their selection of juice and devices are great and there is always something new to try. They are very knowledgeable about devices as well and so helpful for beginners who might be intimidated by other experiences. The prices are fair and if you buy in volume they will always offer a discount. They are really good at replacing defective coils, and when you switch devices and have extra coils you can always bring them in to trade-in for new ones too. I love that it's always busy here and sort of a meeting spot for avid vapers. Good sampling bar too for trying out new flavors also.

Been trying to figure out why i always cough when i tried vaping. Been to a ton of vape shops. The…read moreowner and his staff explained to me that I needed to match the voltage with the vape device, the coil and the strength of salt nic to make it work. at last I have a vape that works for me . They even offered to let me return the coils if they were not the right fit. Now I can use vaping to reduce my nicotine intake step by step to eventually quit. These guys rock.

One of the best vape shops in Richmond , best customer service staff is all friendly and outgoing…read more When there is an issue with you're vape or pod system they will try their best to fix it to ensure you that you walk out happy. I have been a loyal customer and bought all my pod systems from Lucky 8 Vapes! Staff there usually Bryan, Matthew , Louie and nick and as well as the rest of the staff are great, to ensure you the best customer service that is needed! For example they did not sell a certain type of juice and that they did not carry it and so they ordered it for me from somewhere else and delivered it to the store! Esp don't miss out on their great deal on holidays.

Poor service, can't believe I spent 100 bucks plus still haven't received the products after 2 days…read moreafter expected delivery