Very satisfied with work. No problems. Very knowledgeable and spent time explaining and providing…read morephone support. Compared to local Marina price and turn around time great.

I called Alan about my 72c velvet drive. Before I sent it to him he asked me multiple questions…read moreabout what problems I was experiencing and what I had done so far. he sent me a lot of photos and spent time on the phone with me to diagnose. I have wrenched on my own stuff for years so I am no amateur. After I sent him photos of mine he determined I had the pump on backwards. Set up for a left hand drive. Mine is a right. I rotated the pump 180 degrees and it works fine. he did this all at NO expense to me whatsoever. He is a great guy and very knowledgeable. Treated me right. If I have further problems I will definitely send it to him. Bob Rochester MN

While getting ready for a year long boating trip, I noticed some water in my bilge, Yacht Club got…read moreus in for service and 3 days later, was back in service. great communication, fast service. thanks.

Cancelled my brother's celebration three days before the event after firing their manager and the…read moreentire bar and kitchen staff with no notice.

We had a great experience buying our new Bartletta pontoon. Heather and her team were very helpful…read moreduring our boat buying process. Billy did an exceptional job at going through the features and functions. Can't wait for it to warm up and get our family on the water.

We previously owned a 2009, 19' pontoon boat that required service. I contacted the service desk to…read moresee what the repairs would cost approximately and was treated extremely well...even though the repairs would be around $500 and it was an old 'beater' that I was bringing them. One of the owners was the person I was speaking with. We were very impressed at how pleasant everyone there was throughout the repair process that we thought we would give them a quick look for a new tritoon we were considering. There was a boat show in the area the day we scheduled our appointment with Todd (we had to do our due diligence, as this was new territory to us). Todd was very personable and professional, making us feel at home. They had a nice selection of new pontoons inside their facility, which was nice since it was raining that day. We were able to strike a deal with Todd and decided to keep the business local. We were told the boat would take 8-10 weeks to come in, since it was a new build with the options we wanted. I got a call from Todd about 5 weeks later saying it was in! The problem was that our boat lift wasn't ready for the new configuration, and the lift company couldn't get out for another 1-2 weeks. Todd and the good folks over at Lewis agreed to keep the boat on their lot until it was ready, which helped us out considerably with coordination efforts (at no charge, by the way). In short, I would highly recommend this company. They won us over with the service department initially, but ended up impressing us even more with their sales staff and process. We will definitely look to these guys if/when my wife gives me the green light for that bass boat ; )

I need a tune up on the boat engine, and make sure it gets whatever else it may need. It is really…read moregood shape the guy I got it from is meticulous and alway kept great.

I brought my older Jon boat in for service and other than waiting 4 weeks in line I was impressed…read moreby how thorough they were calling asking questions and going out of their way to set up the boat to exactly what I wanted. They were very reasonable for the work completed. Then after Picking up my boat I had operator issues Jeremy went about and beyond to make sure I was educated and happy. I would definitely bring my mercury here again.

sold me a boat September of last year they wrapped it for the winter I took wrap off a engine…read morebatter they said was new was a 2023 dead engine would not start. put a new batt engine will not start. at the time of purchase they said the replace the fu lined and went through the motor and replaced plugs and it runs great they said. called them 3 weeks ago did not hear back from The owner Jennifer. 06-8-26 I will go to the busines. I called them and left another messag.

This company used to provide high-quality service, with strong communication and solid expertise in…read moreboat engine repair. Unfortunately, that standard has clearly declined. Over the course of my last two service appointments, the issue with my engine was never resolved--despite being told both times that the problem had been fixed. The same issue persisted, and the promised results never materialized. Worse yet, when I attempted to follow up and explain that the problem remained, I was met with complete silence. It took four or five attempts before anyone returned my call. When they finally did, they stated they could come back--but only if I paid again. I found this unacceptable, given that the initial work was never successful. Needless to say, I'm disappointed. I hope this feedback is taken seriously, as there are clear areas that need improvement--especially in customer service, accountability, and follow-through. Until those changes are made, I cannot recommend this company to others.