USPS has a bad reputation in general for postal officer frowns and lost mail but today it was a…read morepleasant encounter with Symon at the package intake counter. My wife explained the issue with a recent missing package without a tracking receipt left. A smile with answers without rolling his eyes. We waited in the parking lot for 25 minutes then Symon called our phone and said the package is now here. Wifey recovered the package inside and disaster averted. YAY, Symon thank you.

The USPS tracking service said that a an attempt today at 246pm was made at my residence and a…read morenotice was left with further information with three options. 1. No package was left 2. No notification alert was made through USPS that the package was out for delivery 3. No mail carrier did not leave a notice 4. Info advised no persons were available at residence to leave package (home all day and agent in lobby - confirmed). Drove to post office and thankfully it was dead and spoke with Symon who listened and told me he would call my phone when the USPS driver returns. I sat in the parking lot until 6pm when he called and held my package. I got it and was happy. Not really sure why a paper notice was not left if the package was returned. Symon went above and beyond and was appreciated and he made up for the drivers mishap.

As a small business owner, it is very helpful to have a USPS nearby. This location is open…read moreMonday-Saturday 11AM-7PM. Parking can be challenging since it's located inside the Sawgrass Mall.

Customer sent us a fishing rod to be personalized. It went around the USA twice and 2 weeks later…read morearrived like this. This is why we use FEDEX!!!!!!!!!!!! Just Sad!!!!!!!!!!

I had to wait a couple minutes so that the dark skin lady with dreads could finish using her phone…read more A simple interaction as of giving her a barcode and dropping off a package made me download this app that's how bad the costumer service was

Management really needs to look into this location, I have to agree with other reviews, the…read morecustomer service of most associates is the worst I've ever seen anywhere. It makes you now want to have to go there because you feel you're an inconvenience to them every single time. "I hate working here" "you're bothering me" faces written all over their faces, a lot of mobile phone usage while assisting customers. It's not everyone, but there is a culture of lack of customer service and bad attitude in this location and I assume nobody will ever get fired so this is accepted. That should not be allowed. Suggestion: you need screen covers where employees can't see what customers are selecting "How was your service", employees look at you when you answer the question and if this location is getting good responses that's the only reason why.

Tasha is the associate that took care of me. She is super slow and is super rude. She doesn't know…read morehow to treat the customers when they ask her a question. An older gentleman asked her a question and she was super rude to him and rolled her eyes at him. She didn't want to take care of him and wanted her coworker to take care of him instead because she doesn't feel like working. She should not work for the public and I can tell that she doesn't love her job.

I have been coming to this post office since 2018 and it has fallen off big time. These new workers…read moreare slow !! They have hired a lot of older women, so the wait time is a lot longer because they move very slow and the younger women that are at this post office don't have any type of etiquette.. It's such a disappointment to see this place go down.

While some post offices have some choice few employees that are far from…read moreCustomer service oriented. Most are very good.

I needed a post office and funny enough I pull up to the gas station that has this post office…read moreattached to it. A mailman just happened to pull up and was very kind to help out.

Can't say anything bad about this post office from the multiple times that I have visited it. This…read morelocation is right down the road from where I live and, even during the busiest times, I have never had to wait more than ten minutes at most. The staff here are usually friendly and I can tell they are doing as much as possible with what they are given. They take their time with each person and even have allowed my husband and I to jump back in line after it was our turn and they needed us to fill out different forms to help keep the line moving. The location is very easy to find but I will say that parking can be a little tricky if you are here during peak busyness! It is a smallish lot but the speed they work, cars are usually coming and going very quickly thankfully! I love that I am able to buy specialty stamps here and get a good laugh at seeing some that they come up with. Pricing for shipping out items and their stamps is the same as it is everywhere else but I do wish it was slightly cheaper, but what are you going to do when there aren't many shipping options out there! The location also offers PO boxes and a package drop box if you don't want to wait in the line to drop it off and get it scanned.

TIFFANY was wonderful. Great service with a smile. Everyone there was smiling. Short wait. Couldn't…read moreask anything else.

This is the post office I usually visit since it's the closest to my home. I'll admit, I often…read moredread coming because there's typically only one worker at the desk, which can mean long lines. That said, the staff here are always pleasant, helpful, and knowledgeable. They've consistently guided me toward the most cost-effective boxes or packaging options. Today, Chris helped me, and he did so with a smile. I truly appreciated his patience. Even when customers walked up and interrupted while he was assisting others, he remained friendly and professional. Thank you for the great customer service, Chris!

Everything. Please hire decent employees. Not a single employee here has any manners. They won't…read moreanswer any questions. All they know how to do is be rude and slam the door in your face EARLY.

I was surprised at the quick and pleasant service I received after seeing so many crappy reviews. I…read moreguess those sleeping reviews are people who have nothing better to do than to complain. Taking into consideration that today is the last day to file taxes which is the equivalent of the Super Bowl when it comes to USPS imagine my surprise to see a line of maybe four people ahead of me and having them work quickly, efficiently and even in a pleasant mood. Greatest service I've ever had at the USPS five stars all the way.

Customer pick-up service is very bad. They cannot locate…read moreitems or certified mail. 8 people was ahead of me, none of them got their problem resolved. They couldn't find my certified letter neither. Besides the point , the notification card had a non-existing address of the post office, I spent one hour looking for the right post office. That is how the USPS supposed to work?

If i could give a negative i would. Always giving me problems about my packages but can go to any…read moreother location without any problems.

If I could give negative stars to this location, I would…read more they always have an attitude and are always rude. They never want to help and they have smart mouth responses. I've been to multiple locations for the past 10 years plus and I have never gotten such bad Customer Service from any other location or other employees.

I had the pleasure of interacting with an employee at the Post Office yesterday.Her name is Karen…read more I've never had such a fabulous experience at any USPO before .She was so pleasant and helpful .Please give her a bonus.

Awful. Refuses to open on time, sometimes they don't open the counter for an hour after they open.read more