USPS has a bad reputation in general for postal officer frowns and lost mail but today it was a pleasant encounter with Symon at the package intake counter. My wife explained the issue with a recent missing package without a tracking receipt left. A smile with answers without rolling his eyes. We waited in the parking lot for 25 minutes then Symon called our phone and said the package is now here. Wifey recovered the package inside and disaster averted. YAY, Symon thank you. read more

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The USPS tracking service said that a an attempt today at 246pm was made at my residence and a notice was left with further information with three options. 1. No package was left 2. No notification alert was made through USPS that the package was out for delivery 3. No mail carrier did not leave a notice 4. Info advised no persons were available at residence to leave package (home all day and agent in lobby - confirmed). Drove to post office and thankfully it was dead and spoke with Symon who listened and told me he would call my phone when the USPS driver returns. I sat in the parking lot until 6pm when he called and held my package. I got it and was happy. Not really sure why a paper notice was not left if the package was returned. Symon went above and beyond and was appreciated and he made up for the drivers mishap. read more

United States Postal Service - Post Offices Near Me - Sunrise, Florida

My favorite post office (maybe I'm lying a little sawgrass is still top tier, but I love this location because of the self-service kiosk) but besides that love the ladies and Simon that work here. read more

United States Postal Service - Post Offices Near Me - Sunrise, Florida

Disgusting workers here. I had a passport appointment and the lady in the front was so rude for no reason. Rushing me and being so nasty I had to leave. Why work at a customer service Job if you can't deal with the public. Disgusting place. read more

United States Postal Service - This lady here. DISGUSTING HUMAN. - Post Offices Near Me - Sunrise, Florida

Zero stars. Tried calling to confirm they're available Saturday for walk ins for passport as stated on their location. They didn't answer the phone. I drove 30 minutes and they had a sign on door saying walk ins unavailable today. I asked the lady why they didn't answer the phone to confirm this earlier and she told me they DONT HAVE A PHONE. AT USPS? SERIOUSLY ? Ridiculous. read more

In need of a complete remodel, old equipment lags like crazy or freeze for pre paid labels. Staff was extremely rude attending me with my packages all while texting on her personal phone. 12 person line with only two employee while the one who attended me texting. Not going here again. read more

Self-service machine is broken again although I print my postage at home I will no longer just drop off a package without scanning it at the self-service scanner. They lost my package and would not honor the insurance. All they did was refund my postage and I lost my $85 product that I was mailing... Never doing that again! read more

Line out of the door and only 2 workers helping the customers. 5-10 minutes to take care of each customer. I'm not even saying it's all their fault. It's just unfortunate how poorly run this branch is. I will avoid USPS at all costs read more

I came in here after work to buy one Forever stamp for a class project for my daughter. The self-service machine has been broken for days. The postal clerk was apologetic and said that they put in a service request, but I still had to stand in line for over 17 minutes with the rest of the 14 people in line. What's worse is that (1) there were three clerks working and one left! Yes, with that many customers in line at 5:30, the least he could have done was to help his teammates and get all of the customers out as expeditiously as possible; and (2) there was a clerk separating and/or counting green Return Receipt Cards. Not only did she not stop to help and resume the counting later, but one of the two clerks left had to go assist her when she called for him--and then there was ONE! Withal, they seemed to be working hard and you have to give each one a star for that!! read more

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Only 2 people working, no order when calling on the lane for passport and terrible attitude and customer service, very and slow, so sad government employees work like that. read more

this is the worst post office. If you can go somewhere else don't come here. Management is incompetent. I cannot even even put in words how terrible display is. They need to fire managers and rehire people with competence. read more

I am giving a 5-star review for Simon (Indian Guy) who is by far the hardest working person in the post office. He NEVER gets upset and ALWAYS handles questions and concerns with highest level of professionalism. Now...the other workers could take a cue from him and learn to work. Most of the employees seem to think we work for them instead of the other way around. Simon is a bright star in an otherwise black hole. read more

Zero stars if possible. Long line, only one of the women barely working. The other woman moved around with the speed of a turtle. I have never seen an able body person move so slowly, taking as long as possible to do nothing, except fix her ear pods and chat with the co-"worker". She was blatantly demonstrating absolutely no interest in her job or the customers, and seemed to take pleasure in doing so. In fact, it was so blatant that customers in line were just looking at each other wondering what the delay was. Shameful that these people are getting paid. She might as well have been wearing a robe and bedroom slippers instead of the uniform. I waited 20 minutes with 8 people ahead of me in a line that did not move. I figured at that rate it would take at least 30 minutes before I reached the counter so I ended up leaving in order to get back to work. read more

Had to pick up package that I had to sign for as I wasn't home when the Mail lady delivered it. It was easy to get the package. I didn't have to wait in line. I just had to go to the front where the counter was and a lady took the notice that was left on my door to look for my package. Was very easy to do. I was at the Sunrise, Florida Post Office on Hiatus Road. read more

I got a letter wanting all of my private info from this address. It's claiming to be from the state of Tennessee with a Fl return address. Do NOT TRUST IT!!! read more

United States Postal Service - Post Offices Near Me - Sunrise, Florida

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I was there yesterday 3/14/22 around 2pm. There were 5 employees in the front. 1 guy 4 girls. The guy was busy helping a customer already and the other 4 girls were just standing in the front talking to each other. I asked them too see if any were available. I asked "hello are any of you available?" And the bigger taller girl looks at me and said "did any of us say next?" That attitude was not needed at all i just asked a simple question. I didn't retaliate because i had business so i waited for the guy to finish with his customer. None of the girls offered help. Why were they gossiping and not working? Why can't they do that somewhere in the back or outside of work? Im embarrassed and it sucks that i was treated that way for no reason. Terrible service from the girls. read more

Consistently long lines . They always have only two people working here at a time which doesn't make any sense . The self service kiosk wasn't working nor was it printing out receipts . Instead of reimbursing everyone whose postage didn't print out , you would either have to buy it again or wait for a supervisor . The wait has now been thirty minutes . They could at LEAST put a sign that says their self service kiosk isn't working . read more

United States Postal Service - Self service wasn't working and instead of reimbursing they are telling customers to just pay again for posting - Post Offices Near Me - Sunrise, Florida

I am a PCA from Massachusetts. I work with elderly/disabled folks helping with everyday tasks. One of my consumers received this letter in the mail and had asked me what it was. It is a SCAM!! Do NOT fill this out if you've received it! It claims to be from Massachusetts when it is clearly from Ft Lauderdale. Stop trying to take advantage of our elderly! If you come across this mail throw it away and keep an eye out for grandparents and parents mail to be sure they are not a target of this scam. read more

United States Postal Service - Scam Mail - Post Offices Near Me - Sunrise, Florida

There has to be a better way for my lazy mail carrier to get out of the truck and deliver a parcel that doesn't fit in the box. The carrier instead leaves the note for me to go to the post office to pick it up even after I sign the slip for redelivery. Standing in line at the post office can be annoying when the line is long and the elderly use the postal employees behind the counter as there therapists and carry on very long conversations about what they are returning or sending to their grandchildren. This branch never seems to have enough employees. They also should not take a lunch break when the lines are long at lunchtime. Sometimes I leave because the line is too long and too slow. I think there could be a management problem because there is never anyone enforcing the mask wearing policy while waiting in line. Maybe they should get help from the company with the big smile logo and put pickup boxes inside the branch for quick package pickup. read more

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Absolutely just the worst and I mean the worst service I have ever seen. Rude staff, don't care about customers, long wait lines. Place is run down, nothing is obvious or clear as to where things are, what you can do, etc. Expect to be mistreated and wait a while TO BE mistreated. read more

You make an appointment for passport months in advance just to arrive and no one is working. Stay away from this place.

Two days in a row I have been waiting for my bills. USPS has been getting worse and worse. They either need to hire more people who know what they are doing or get new management. What happened to the Postal Service? Let's fix the system. read more

Just like the DMV, going to the post office is just as dreadful. I avoid it at all cost. I had to mail back a bunch of unwanted mail to a different state for a previous tenant that used to live with us. There were about twenty envelopes even though the person's new address was on the envelopes but for some odd reason it was mailed to us. When we got there Saturday around 11:30am it was super quiet, we got up front right away to the woman in the front desk. She was so pleasant which was odd in this kind of industry but I was grateful, she couldn't explain why it was being mailed to us. She suggested we buy one of the cheap large brown envelopes for a dollar and change and just stuff it all in there and mail it to the person. While we were doing that, the line grew tremendously; it was like people were following us lol. Anyway, I paid and was on my way. The whole process took five minutes. I thought I was going to be there for an hour so I am super happy about that. This is why I'm giving this experience four stars! I had a good and fast experience. read more

THIS IS THE WORST POST OFFICE!! BUNCH OF THIEVES....Because I didn't put insurance on the bottle of Glenfiddich I mailed from Sunrise to Jacksonville, they have the nerve to remove the bottle and put a note saying sorry it was damaged. Bunch of BS, the box the bottle was in was in is perfect condition. They simply STOLE it. Quite obvious that is what happened. So now I'm out over $60 between shipping and product cost and I can't submit a claim because I didn't put insurance. My bad for actually trusting a bunch of thieves in USPS, what a joke!! Keep the bottle and have fun drinking it you bunch of criminals. God sees all things, and trust me when I tell you, he will fight my battles. I'm disgusted and have lost complete faith and trust in USPS. I'd give ZERO STARS if I could. They're a bunch of POS's....I hope it was worth it!! read more

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This post office has a large parking lot with two drive-up mailboxes. It is a good size post office. However most of the space it dedicated to post office boxes. It's bright and organized although not always stocked well with supplies. The staff is friendly and efficient. There is rarely a line but when there is, it moves at a reasonable pace. read more

This has to be the absolute worst post office in the entire country. The employees are beyond rude and they move like lazy grazing cattle. They never have appropriate supplies and don't care to help you find them. Apparently they forget that they are there to serve... Government job or not they don't need to behave in this manner. I understand they deal with a lot of not so nice customers, but that doesn't give them the right to treat everyone like a degenerate. So frustrating and upsetting... read more

Always one person working and huge lines everytime I am here. Workers dont seem ready either once opened. Place is completey disrespectful. I had a notice to come pick up my package so I go and its a total mess no one knows nothing - no idea where it is and cant track it told me to right down my phone number they will call me. No one knows anything ever at this place amd they dont even work to help you they would rather you leave upset wasting time. UPDATE - they called me a week later and found the package and said it was there the whole time and agknowledged the staff is lazy when it comes to finding packages at this post office read more

Made a passport appointment 4 weeks ago. Got there and was told "the passport lady is not here today" . Said "someone will give me a call" .

This place doesn't even deserve 1 star! There is no organization to how anything is done. The woman behind the desk moved slower than a sloth. I waited for a half an hour before leaving, and there were six people still ahead of me. When a person isn't prepared, they let them just stand there and fill out the paperwork instead of letting someone who is prepared go. I am 100% confident that a group of five-year-olds could run it better than them. read more

Tamarac Post Office is by far the worst ever! They're thieves. Yes, if they're not stealing gift cards right out of the envelopes during Christmas season, they stick a pink slip in your mail box that says parcel delivered, even though it was not. The staff are beyond rude, and they verbally abuse seniors who wait on long lines for over an hour, while employees continually take breaks. The worst ever! Wish I could give 0 stars. read more

This is the worse usps office. There is more than 30 people in the line. Line is insane.Only one employee. There is others two but don't do anything for help. They left to the back. Everyone is complaining. I clear than this is not there own business. Because they don't care. I don't know how this can be a federal agency. read more

Why am I receiving scam mail from this address? Who exactly recieves it if mailed back? Post office needs to do something about mail that has a return address to them (not a PO box). I'm getting sick and tired of this scam mail, then finding out it's a post office address. read more

I understand it is peak season and in the middle of a pandemic although it is very challenging when I have business clients sending checks to this location that are constantly getting lost or "never received". The customer service doesn't help, it escalates the issue further- there's not a sense of willingness to help or a sense of urgency to look into the matter. We've asked to speak to a supervisor and all they can say is that they receive their mail from Oakland park and its probably their issue. I go in and see people complaining all the time. Please get it together! read more

I would give negative stars if I could. This is why:: they never have enough priority mail supplies, their self-service machines are often not working, the lines are long and the only have 1 or 2 people working; and lastly, most of their staff (including supervisors) have a bad attitude. read more

BEWARE! If you live in Colonnade Residence I would suggest you order your packages with signature required!! I've lost over $600+ worth on items simply because they can't do their job. Just recently I had a special package coming in from a dear friend. I got notified package was delivered in mail box and of course IT WAS NOT (I normally order items with signature required but since this was a gift from a friend she didn't send it signature required).There is no POINT to go to the hiatus post office and open a claim to them about your packages going missing... THEY WONT DO ANYTHING but apologize & swear to you that they will get back to you (LIERS!) I really wish they would step it up a notch. SHAME ON YOU ALL! And you know exactly who you are! read more

I do not know how this post office is still opened. This post office is by far the WORST one I have ever experienced. I had an appointment to get my child's passport at 2pm. I receive a voicemail at 8:23am 7 minutes before opening if I could reschedule due to the clerk leaving for an emergency at 2pm and to call back if this was OK. I have been TRYING to call back for the past 4 hours calling over 30 times and NOTHING. DO they even answer their phones. This is not OK with me as I can not reschedule. I am completely frustrated and they will still just go about their day as if nothing happened. This is uncalled for. I plan on speaking with their manager and supervisor regarding this issue. I am sure I am not the only one who has experienced this. WORST POST OFFICE EVER!!! read more

I was at this post office this morning at 9:30am. There must of been only 15 people waiting in line. The employees only 1 at first and then a second after about 15 - 20 minutes. One employee was with a customer for about 20 - 25 minutes. No idea what that was about. I was there with my daughter from 9:30 until 10:15. That is way too long for anyone to wait in line. This is not an acceptable time to wait. Someone should look into this! read more

I wish I could give this place ZERO stars. The place has gone to the dogs. I've been using this post office for over 15 years and suddenly the close my PO Box with out notice. Information given to me by a clerk so called named Peder and a Supervisor that claims that it was her first week working there By the name of Melissa. Who told me that if I have a questions to call her boss Mariam Ramirez who NEVER answers the phones at phone number provided by Melissa (954)747-0052. The ghetto clerks behind the counter act like the world owes them something they always looks so bitter and response to ALL CUSTOMERS Very RUDLY. How has their upper management or corporate privately investigated this location. They are WORST!!!. I hope my message raises awareness. read more

There is NO CUSTOMER SERVICE. Phone number is useless, they simply don't answer. Email inquiries go unanswered. So, if you have an issue, GOOD LUCK. They say they care about customers, not really. I was voting for salary increases... no longer doing that. PRob should take away some benefits so they are more appreciative. Each day it gets worse. read more

Worst customer service ever. Long fake eyelashes woman, has no manners, no eye contact, refused to help me. They need to hire people with better customer services skills. read more