The 2 guides were wonderful. They made sure we were all safe. The scenery along the trail was…read morebeautiful and we were able to see an eagle's nest and one flying.

So much fun. We drove 1 1/2 hrs to get there. Everything was well explained. Great views from the…read morerails including a Bald Eagle. Staff is very friendly

Was visiting family in the area and brought my bike in a case from the West coast. The act of…read morefolding the Handlebars/stem in the case caused the rear shift cable to get pinched which caused it to start shredding at the shifter. The crew at Cinder Track replaced the cable on my DuraAce 9000 manual in about 20 minutes. Was able to have some great rides after. Charlie recommended some of the routes. Thanks for getting me back on the road

40 years of knowledge on bicycles is enough to fix and tune up almost anything. Smooth ride !…read more Thanks

bought an EBike when the shop first opened. Great service and the bike has given us many years of…read moregreat rides! Going to call today to see if they sell bike racks we need for an upcoming triathlon.

This is a great bike shop. Jonathan is thorough and very fair. I have two mountain bikes and an…read moreE-bike I bring here. Great work!

My experience was limited , I walked in and asked if they could help me bring a bike back to life…read moresince it has been in storage for 8 years and when they asked the brand the were quite dismissive after I said the brand and seemed they didn't want my business since it was a sub $150 bike. Maybe not everyone has a $800+ bike and it has a sentimental value. I understand that maybe a used running bike would be cheaper but maybe I want to keep that one. I wish the customer service experience would have been better. The shop is nice, great equipment, tons of lovely bikes and the prices are mid to mid high but you can see they sell quality.

NO STARS!!...but they force you to give at least one. This place is an absolute rip-off. I won't…read moreeven discuss their overpriced products at this time. Only came here because didn't want to drive to Allentown where I bought it, for its first tune-up. Went here twice. Once for a bike tube...which I did not realize that they charged me EXTRA, for using a credit card, until I was reviewing my bills at the end of the month. (ALWAYS check your receipts before you leave here!) The next time was to get a tune up. They charged $65 for tune-up (which is close to norms. But they were supposed to fix back disc brake rubbing. They ended up saying they had to bleed the brakes, and ended up bleeding ME for another $20. After all said and done, the brakes rubbed EVEN WORSE on BOTH the front AND back, and I had to fix myself by watching a 3-minute you tube video. THREE minutes!!....maybe I SHOULD charge people $20 bucks. Then there was a shift indicator bar missing from inside the left shifter, which they say they didn't touch. The bike is a year old and never been serviced until they touched it. They claim it was like that. The owner, Dick, or Rich...same difference because he was as rude as one; he acted all innocent and baffled and PRETENDED to help me by even pretending to order a new part which I knew he was faking doing. He has two guys there, Ed and Lee, who I believe worked at a different bike place in the area and if they same 2 guys (because what are odds of having the same names as 2 guys from another bike place?), well, they sucked too. He NEVER HONORED his deal to get a new part and told me to deal with it. He said its my word vs his. So he over-charged me the first time, and then screwed me over the next time and de-valued my yr-old bike by losing parts on it and not even fixing it correctly. I cannot say enough bad things about this guy and his workers. If you wrote a good review, your either a friend of his or else gullible and take what he says as gospel. And, someone wrote about fruit and coffee for the customers??....dream on. Been there several times prior to this and he never had anything out....musta been leftovers from home.

Could not find advanced online booking, so we walked in. After entering, there was a table on the…read moreleft to fill up the rental form. Then walked up to the counter at the furthest right to pay. They held a credit card charge slip as deposit. We took a three-days package for $60+tax per person. We were able to get the gears and headed to the ski within 10 minutes, which was quite efficient. After two-and-half days, we hurried back by 6pm for the return. They checked the numbers on the rental and signed off our forms. It was another quick and smooth transaction.

Great little spot right near Jack Frost. Folks working were super knowledgeable, kind, and…read morefriendly. Not to mention prices for ski rentals were great!!

Gentleman who helped me today was extremely knowledgeable and got my daughter's bike up and running…read moreagain after tube installs. Definitely going back here for my Cannondale.

A great shop in lovely historic Scranton! I received top-notch service from a mechanic who really…read moreknew their stuff. Here you will find a curated selection of cycling necessities and fun oddities, and great coffee. I bought some kick-ass gravel tires and had them expertly installed- wouldn't have been able to do it myself because the bead of that tire was so tight! The owner was friendly and helpful, none of that bad or elitist attitude that is all to common. This shop is a gem!!!

This year has been a game-changer for me because of my return to cycling. Action Bikes, every…read moremember of TC's crew, gave me the perfect tools to fulfill my physical fitness goals. I've purchased two higher-end bicycles from TC and Action Bikes this year, and both bikes are serving me well. First bike, Surly Ice Cream Truck -- I was looking for the perfect snow bike to make it through a tough winter. Not only did they have the perfect Surly snow bike in the shop, I got real savings on that bike. Instead of whining my way through winter and letting my health go more than it had, Action Bikes helped me reverse some cardiovascular issues by enabling me to get back on the trail in the best way and slowly rebuild my cardio health. I've never had so much fun on a bike. TC's staff did everything they could to accommodate my needs for winter riding. Second bike, Kona Rove LTD -- If one bike isn't enough, you should buy two. As winter came to a close, which took some time this year, I was thinking how I could extend my adventures on the rail trail by investing in a gravel bike. I reached out to TC and his crew, and within 20 minutes TC was able to find me a fantastic deal, real savings again, on probably the best bike I've ridden yet. I had a specific need for a certain bike to do what I needed do for long-distance riding on the rail trail. By the end of a fairly short phone call, TC found the best bike I could have hoped for, generously discounted. I could not have found a bike that was a better fit than the Kona Rove LTD, nor could I have imagined finding that bike at the price TC found it -- all of that accomplished in a 25-minute phone call. TC's staff, everyone, has been friendly and knowledgeable. Each of them in their own way took their time to involve themselves personally in my cycling fantasies, and now I am living those fantasies on the trail, deep in the mountains, enjoying my bliss. In the past 11 years, I've purchased four (4) bikes from Action Bikes. I know TC and his staff to be my best cycling contact in NEPA. This bike shop has earned its reputation in the area. If you are interested in advancing your cycling experience, I would suggest Action Bikes to anyone at any cycling level looking for a new bike. Thank you, guys, for helping me get back to good health. Aron.

Awesome LBS, knowledgeable staff, and loads of inventory for many disciplines. From trail to road…read moreor watersports, it's a one stop shop.