I had a possible visa issue with my wife's passport and for our upcoming San Juan cruise I called…read moreGen Visa and talked to one the customer service leaders Ilaya. He was so professional and helpful and quickly found out through his investigation that my wife didn't need visa for a 24 hour or less visit. This made me so happy and relieved. I want to thank you him and wish him all the best!

This website was not user friendly and and there is no telephone number to call if you have…read morequestions. The servoce is pricey e

Efficient, excellent communications, terrific customer service. Took longer for UPS to deliver the…read moredocuments and passports to PVE than it took to get them back. 14 days from door to door including outbound shipping (4 days), Christmas (2 days), New Years (2 days) Holidays, weekends and return shipment. Many, many companies doing this service, but PVE is solid. Price was fair. DO NOT pay for concierge service. YOU have to complete the COVA forms on-line. Why pay for someone to hold your hand while you do all the work? Very Positive experience

I cannot rave enough about how helpful they are. I tried the company that the travel company uses…read moreThey made it so difficult I almost cancelled my trip I went to passport visas express They were amazing and helpful and helped with everything . It took 24hrs to get the visa. ...No stress and I did not feel so overwhelmed that I wanted to cancel the trip. They made it so easy. For an extra 65 bucks they walk you threw a part of it I could not get the cc card to work and they filled out the form for me. This visa procewss can be very stressful and time consuming. They have some upgraded programs rthat help more like a concierge service I di the $65 and got extra help and I think some extra above and beyond, Really helpful professional customer oriented group.

Lida is diligent and fabulous with her customers! I highly recommend her for your travel needs.read more

lida travel found me the best deal from Montreal to Germany. I highly recommend their agency or…read moreflights to international destinations. I look forward to book More flights through Lida travel. Thank you for your professionalism.

Never go here!…read more Neighbor found a box full of Personally Identifiable Information (original birth certificates, socials, etc) from this company in plain site next to their dumpster. http://www.princeofpetworth.com/2012/08/dear-popville-visa-agency-leaves-personal-info-by-dumpster-by-in-adams-morgan/#comments-section

My China visa arrived back in 8 days, no problems whatsoever. Would definitely use their services…read moreagin.

Avoid this place!!!!!!!!!!!!!!!!!!…read more This place does not deserve any stars if that!!!!! I literally just got hung up on when I asked the sales rep(male) to please go over the itinerary once again with me. He was speaking absolutely fast and was very hard to understand . He did not even give me a moment to ask any further questions. They do not have any phone etiquette what so ever. Within minutes I placed a 2nd phone to ask for a supervisor/ manager the same male picked up stated he would transfer ... unfortunately got hung up on once again. Called back he stated the manager was not available and that he could help.... He had the audacity to advise he could do so when I clearly asked to speak to the manager. He then proceeds to state not bother calling back.... Is this how you treat your customers?? This place of business should be ashamed of the lack of customer services you provide specially to the Latino community!!!!!! 3rd phone call placed within minutes female picked up stated that the manager was David (male whom I had spoken to) not only did he lie but just disrespected me as a customer. Do yourself a favor avoid spending your money and time with these complete downright disrespectful people.

Excellent service .. They have the best prices in the Area to travel inside and outside the United…read moreStates ... The opening hours are very flexible for all of us who work ... I have been buying in this Agency for more than 5 years and I have never had any problems, they have even helped me with everything I need for the trip. I recommend Totalme buy from Monica Travel .. You save money and they are very friendly.

I planned a trip to Russia then realized after hotels, etc. were booked that the visa process is…read morepretty complicated! I found PVS recommended by a travel blogger and am so glad I did. Had I gone the non-agency route, there's no way I would have had a visa in time, no way. Plus I would have had to take two days off work, drive to DC, park in DC...you get the picture (6 hour drive one-way). Got all my documents in order, followed the instructions given by PVS, had my Russian visa in hand well within the promised timeframe. All is in order and they alleviated so much stress. One small thing to mention is the online "order status" bit is not regularly updated (just says "processing"), but one day I called in to ask details of the status just to be sure all was in order. The woman was very friendly and helpful and advised when specifically I would have the visa, and indeed I received it when she said I would. Would recommend and absolutely use again!

Needed a visa for Iraq which i had not been able to get online. Jean from PVS was able to secure…read morethis visa in a short amount of time. She was most helpful. I have used PVS many times over the years and have always found them to be very helpful. i highly recommend them.

I used the service to get an FBI background check apostilled for a Visa application. I paid extra…read morefor expedited service. I sent my application one or two days after my husband. His arrived in the mail within two weeks and I had not heard anything about mine shipping yet. I reached out and they said the FBI background check service I used required a password and they can't access it. I checked and they were right, but why hadn't someone reached out? When I submitted my application I received an automated email they received my request. The email they sent about my password went to my junk mail. They do have notification on their site to check junk mail, but I figured since the automated reply came through fine it wasn't an issue. Luckily I still received my documents at the same time our marriage license apostille came in, so we didn't lose any time. There aren't that many services like this to choose from so you're pretty much stuck.

Monument Visa was responsive, honest, straightforward, and extremely reliable. They delivered…read moreexactly what they promised, right on schedule, and made the process of getting my travel and overseas relocation documents apostilled and authenticated smooth and stress-free. Whenever I had a question, I was able to call and speak directly with a real person--the owner himself--which I truly appreciated. Highly recommended.