Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

Cory was responsive and helpful with my real estate needs concerning property management of my…read moreinvestment properties. Every concern I had was immediately addressed.

Great service and personable folks to deal with. I definitely would recommend them. It's always…read moregood to try different companies.

Window Cleaning was excellent. Staff were professional and did a very efficient job. Extremely…read morepleased with their work. Sincerely, Lombard Mews homeowner #7.

Kyle and his team provided a competitive price for washing all of our windows in our home. They…read morewere timely and extremely professional. I would recommend them and the great service that they provide.

Camco manages Country Crossing Townhouses. I…read more Camco assigned Jesse Baker to manage. It's been a catastophe . He doesn't communicate and skirts issues. They need definitive people who can take care of business not Mr. Jesse Baker. Everyone should have their emails answered at the bare minimum. What is his position?

Awful customer service. Preys on investor owners by raising fees unfairly and without documentation…read moreof expenses incurred. Would give zero stars if I could

Joe, Nick and the team at Personal Property Managers were lifesavers. When my father passed away…read moreand I needed help in selling his house, they were right there the entire way. From cleaning out the house, dealing with an unexpected incident that occurred right as we were preparing to put the house on the market, and handling the marketing and sale of the property, Joe went above and beyond. I live out of state with a 5+ hour drive each way. Joe was my eyes and ears on the ground and saved me an immeasurable amount of time and effort. He kept me informed regularly and made the entire process go as smoothly as it could have for me and my family. I cannot recommend Joe and Personal Property Managers highly enough.

I just took a new job that required me to relocate my family across country. Everything happened so…read morefast. There was so much to do and not enough time to do it. I contacted the folks at Personal Property Managers and they took care of everything for me. They cleanout out all the stuff in our house that we did not want. They sold items that we did not want to ship cross country and they even listed and sold our house for us. I was really impressed with the way they took care of everything for me. They had great communication, updates and great service. I highly recommend them for busy folks or for people that live or work a great distance from their house. Thank You, Michael.

Well let's start with the fact I moved from Legacy Ranch in Pflugerville, Tx in May 2025. I was…read moretold by Latisha I would and Maria I would get my deposit back. Well as the saga continues it in the mail, this isn't pony express it's the US Post Office, think it should be here in 5 months. Lies roll off Latisha, Maria and Kitzie's tongues like a waterfall. My apartment was turn key clean when I moved, I have pictures to prove it. So sad how these people and your company think you have a right to keep this money and I'm not the first. So anyone reading this be careful of this company Access Property Management not that ethical. There wasn't a 0 star so I had to put 1, there really not even that.

Unprofessional, a do nothing company that only wants to deal with vendors they pick. I wonder why?…read more They don't return phone calls and don't answer emails. You are paying for laziness, rudeness and incompetence.

Great property management service on boarded about six months ago and it's been a very smooth…read moreprocess. Couldn't be happier. Highly recommend 5bnb

From the owner: 5BNB is the Top Performing Vacation Rental Management Company. We make Vacation Rental ownership…read moreeasy and profitable. Our Listings are TOP of the SEARCH with the 5BNB guarantee. 5BNB takes a comprehensive approach to marketing, including listing design, high impact descriptions and our multi-faceted social media optimization. We will optimize your pricing considering seasons, events, and holidays to maximize your price per night … and use promotions and incentive pricing to maximize occupancy and overall profitability. Our property management services include managing all guest interactions, white glove cleaning to deliver a consistently amazing experience. Contact us now for a no risk trial period. Give us 10 weeks and we will have your property on TOP of the SEARCH.

Had the pleasure of having Ms. Wells notarize some documents for me. She was quick, efficient, and…read morereasonably priced. I will definitely use her again.

I called in the morning for notary services and made an appointment for that afternoon. Tony is…read moreprofessional, personable, and reliable.. Easily got the job done. Nice to have a local notary!