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    Sbk Service

    5.0 (1 review)
    Open 10:00 am - 8:00 pm

    Services - Sbk Service

    Device support or repair

    Mobile phone support

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    6 years ago

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    Crystal Wireless

    Crystal Wireless

    (86 reviews)

    $

    East San Jose

    I came in with what I thought was going to be an expensive nightmare. The metal tip of my Lightning…read morecable had snapped off inside my iPhone's charging port, and I couldn't charge my phone at all. They examined it and showed me that the connector on the logic board was damaged -- the wires were exposed -- and the entire port assembly needed to be swapped out. Honestly, when they said it would take about an hour, I was already mentally preparing for a big bill. But the final price was only $95, parts included, plus a 3-month warranty. I was genuinely surprised. Beyond the price, the explanation was thorough and easy to follow, and they never made me feel rushed. This is exactly the kind of repair shop you hope to find. I'll definitely be a returning customer.

    Farid was one of the first to respond to my automated request for a quote to fix one of the camera…read morelenses on my iPhone 13. He offered the lowest rate and was the most communicative, even after the closing time listed on his store. Upon arrival, he walked through how he was going to repair my phone and was even willing to take a look at my teenager's completely damaged iPhone 12 to see what he could do (teenagers!!! Grrrr)... Fixing my lens alone would've been 20 minutes, but he needed more time to take a look at my son's phone; so for just an hour, I walked through the shopping plaza, sat down for lunch & tea at the nearby Chinese restaurant, sifted through the Vietnamese grocery store-- it was chill. I came back to find my lens repaired 100%, yay. Unfortunately though, after a good time of troubleshooting all features of my son's phone, he wasn't quite able to bring it back. He gave me a quote for the repair of multiple parts and then suggested I think it over and come back should I decide to move forward. I just appreciated how thoroughly he assessed the condition of my son's phone at no extra cost. Time, effort, and skill generously shared. I'm recommending you to everyone, Farid!

    Techresq Repair Hub

    Techresq Repair Hub

    (5 reviews)

    East San Jose

    Absolutely terrible experience. I brought my PS5 here for a simple repair, and they completely…read moremessed it up. Not only did they NOT fix the original problem, but they somehow managed to return it in worse condition than when I brought it in. The whole process was a joke. I had to chase them down just to get basic updates, and every time I called, I got a different answer. No accountability, no professionalism--just excuses. When I finally got my console back, it had new issues that were never there before. Instead of owning up to it, they tried to brush me off like it wasn't their problem. That's unacceptable, especially when you're trusting them with something as expensive as a PS5. Save yourself the frustration and DO NOT bring your electronics here. They clearly don't know what they're doing.

    Brought my iPhone 14 Pro Max in for a back glass repair and left with a completely damaged OLED…read moredisplay in the top-left corner. The screen was 100% fine before they touched it, and they are now refusing to take responsibility. They tried to blame a fall from over a year ago, despite the phone having no display issues whatsoever before this visit. That explanation makes no sense given the condition the phone was in when it was handed over. They claim their process only involves heating the bottom area and that it could not possibly cause screen damage. Regardless, the damage appeared immediately after their service, and the phone was returned in a worse condition than when it was brought in. I came in for one repair and left with two problems. That is completely unacceptable. This shop damaged my phone during service and is refusing responsibility or any form of resolution. I would strongly advise against trusting them with any device you care about. I advise you to not trust those google reviews.

    Sbk Service - mobilephonerepair - Updated June 2026

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