I continue to love this place! I've been back several times for screen repairs and to purchase tempered glass for my phones and their customer service is just phenomenal. Super helpful and friendly. I've already left them a raving review, but it's such a breath of fresh air coming here that I'm compelled to leave another. Come here for your iPhone repair needs, you will be so happy you did! read more

My boyfriend called this place and they said they would charge the standard $95.00 for an iPhone 5 screen repair. So I took my boyfriend's phone in on my day off. As soon as I showed the phone to the guy, he told a bunch of bullshit about needing extra parts and wanted to charge me $115.00 for the exact same repair. The very next day my boyfriend goes in with me and they say absolutely nothing about having to charge an extra $20. Same iPhone 5 needing the same screen repair and they want to charge an extra $20 because a girl took it in...wtf? read more

These girls killed it! Super fast service and very reasonable prices. Friendly, too! I spent under $100, only had to dedicate 45~ min, and got a free case with it. My phone entered the store completely inoperable and left the store looking + feeling brand new. I live up in LA, but am in OC quite a bit - if we ever have any other problems with our iJunk, we are definitely returning to this shop. They also include a lifetime warranty on some of their services, so that gives some piece of mind. Highly recommended - if you're on the fence about going to a mall kiosk, Apple store, or this place, go here. read more

Don't make the mistake that I made. Repair guy broke my iPhone X, then said he'll come back, then ignored my calls, he charged my credit card. Called customer service, they were very unhelpful. read more

Had to come here 3-4 times, very nice customer service... although my phone is never the same anymore. I had a small crack, phone worked perfectly fine but had to come here several times in a row like never before they'd say but the quality of fixing my phone screen isn't too great. They worked nicely with me... Well anyway, back to my point, after my last screen replacement for my iPhone 6+, the light is sometimes imbalance on my screen and just can't update my iPhone for some reasons which is strange, I used to be able to before the replacement, not sure if it's the reason why but imbalance light definitely is. Hopefully I'll be able to come back soon within my warrantee time. Will update. read more

I recommend recommend RECOMMEND this place for iphone5 repairs. AJ and Jeremy are fab at what they do and also really nice guys. Not only did they repair my cracked screen but also the screwed up graphics ... all under 30 minutes! My phone looks as good as new! So happy I found them on yelp. They lived up to all their great reviews. They are located in a 1 hr Photo shop on the corner of Chapman and Main in Orange. read more

I had an iPhone 5 repaired by AJ in June because I had positive experiences with him before... He repaired the screen on my iPad and my wife's phone and we'd been happy with the previous work. He mentioned when i took the phone in that they had "new parts" that were more affordable than last time.... I don't even remember cost of the last repair but it was fixed in 5 minutes at 1 hour photo for $100. The screen quality on my ipad had been a bit lower quality than the OEM from Apple... It actually had scratches on it, in a matter of weeks. I'd never screen a scratch on the screen before... But the new iPhone screen was good for day. It literally cracked in my pocket the next day... I didn't drop it, it didn't fall... It was in my front pocket and I pulled it out and it was cracked in two.... A yellowish discoloration appeared underneath the crack as well. 5 days later I was tying my shoes on my couch and pushed it off the edge of my couch onto laminate floors... maybe an 18" drop onto a relatively forgiving surface. The screen shattered in four different places (all discolored yellow) and a big chunk fell out of the top right corner.... I compared the piece that fell out against a full OEM screen I still had from a bricked iphone 5. The glass used by icrack (at least on this phone) is close to half the thickness of the OEM stuff. Which explains why the glass was so fragile. Not saying AJ does bad work. He's earnest and does clean repairs and turns it around amazingly fast. I doubt he even has control over the parts quality he receives from the iCracked mothership... I don't have anything negative to say about AJ.... But I don't trust the parts quality coming from the HQ anymore. read more

I cracked the screen on my iPhone and instead of repairing it, I decided to sell it to them instead. Yes, they buy iPhones. I went to their website and got an immediate offer, which was higher than most except for one. The other merchant had many negative reviews as they use bait and switch. Decided to take a chance with iCracked instead because of many positive reviews. I printed out their offer and the prepaid postage and shipped the iPhone in a USPS Priority box. They didn't want or request any accessories so I kept them. Few days later, I received an email confirming the condition and that my check was on the way. 1.5 week later, I received my check for the amount they promised. Good thing I accepted their offer because the value dropped 50% the next day. Thought about selling on eBay but too much hassle and would've got the same after fees. read more

our son has been using his dads iPad for quite some time now, being that he is not even 2 yrs old we figured he would be the one to break or crack the screen but no..so his dad was really bummed and thought he had to buy another $800+ iPad when he dropped it. We knew there were kits available that were cheaper than paying someone but we didn't want to risk messing up the device. We looked online and found a place out of state but it takes more than a week to get it back so we decided to Yelp it. We were able to find this company and luckily we found AJ ;) he lived only a few miles away from us! When we called, AJ said to give him 48 hours but he fixed it within hours! read more

So, unfortunately I broke my Iphone screen and had it repaired by ICracked. I went into a location in Orange, Ca. It was a joke, small location and the guy who helped me was so rude. Took forever to acknowledge me and when he did his service was awful. While he was helping me his buddy's came in, he basically left me standing there and took his phone and started talking about personal things. Then, when I got my phone back the button didn't work well but after time seemed to be okay. Something I can deal with. The new screen cracked within a couple weeks. (Look...I'm not perfect. I drop my phone. Which I have done many other times and it did not crack - yes, I also know it depends on how and where it falls. I do have a case). I tried to go as long as I could without getting this broken screen repaired but, had to eventually get it fixed. I went to a location close to my home and upon taking off the screen repaired by Icracked, I was told that there were some major issues with the screen ICracked replaced. First of all, it was missing some major parts that hold the screen together properly and and there was an issue with how the button was replaced (hence, why my button wasn't always working correctly). Look, take this with a grain of salt but, be aware of the quality of workmanship and parts used to repair your Iphone, etc. We obviously would like to trust the work performed by all parties but how do we know unless we are shown and explained the difference, which I was by this other place. The problems I experienced made sense after this was pointed out to me. read more

I'm New to the area so I went based off of yelp reviews . They did a outstanding job fixing my phone that was cracked all over the screen with a outstanding price definitely the cheapest I got quoted around and to top it all off best customer service I've dealt with here in California read more

I dropped my unprotected iPad on the floor two days after getting it. I immediately researched what I could do. Apple would be of no help because they charge an insane amount of money, and end up just replacing the broken one with a new one. I found iCracked, and contacted AJ, and was able to drop it off. It was ready the next day. It's working great now, and you can't tell it was ever broken. We will surely be back as we have the tendency to drop our iPhones and iPads. read more

I just left iCracked and couldn't be happier with my service! I was leaving the gym yesterday and accidentally dropped my phone, which completely shattered my screen. I hurried home to search a nearby iPhone screen repair company and stumbled upon iCracked. I'm so happy I did! Within minutes, I was on their website and was in contact with AJ, the business owner. He gave me a quote and explained everything I would need to know. I made an appointment to come in this morning right when they opened at 10 AM. When I walked in, Audrey greeted me and I told her what AJ had told me: (75$ for an iPhone 5 screen repair, a free tempered glass screen protector, and a lifetime guarantee on their work!) and that it would take less than an hour to repair. Audrey took down my information and told me the repair would be done in about 20 minutes, so I sat in the shop and read a book until they were done. Less than 20 minutes later, my phone was completely repaired and the screen protector had been put on for me. I was thrilled! For the fast and easy service, the price, to me, was a steal! I've paid more than $100 to get my phone repaired in the past and they took twice or three times as long to fix it. I'm thrilled with iCracked and would absolutely recommend them to anyone looking to fix their iPhone. read more

I stupidly trusted some monkey off craigslist to fix my iPad screen that was shattered, so I brought it to these fine gentlemen who took it apart and the diagnosis was that the guy from Craigslist was, in fact, a literal monkey. It was a mess. A few days later I have it back and they even patched up the corners for me that we're damaged on the back from the fall, which was so nice and they didn't have to do that. You guys rule and are fun to do business with, even though what I needed you for sucked. Great guys and know what they're doing, DONT WASTE YOUR TIME ANYWHERE ELSE, JUST GO HERE. TRUST ME. MONKEYS FROM CRAIGSLIST WILL iSCREW YOU. ...the owner isn't terrible to look at either. So...bonus. read more

Oh yelp. You have never let me down. We had a cracked screen on an iPhone 5, and within the hour it was fixed. After calling around, I chose iCracked not only because of the price but also because of the great service. AJ answered all of my questions and offered to have someone come to us as their store location had closed for the day. We set an appointment and they were there on time. From the time I called to the time the repair was completed it was maybe an hour. Very happy with their service. Won't hesitate to use them again if needed. read more

I researched a ton of different places and took a chance on this place - was so glad I did. I called and spoke with AJ who took the time to answer all of my questions. My son's iPhone 5s screen shattered and he was very skeptical about handing his beloved phone over lol. It took less than 30 minutes and cost was very reasonable - $85 for his phone (price depends on type of phone). We came on a Monday at 10am so there was no other customers there. The phone looks brand new now and works like a charm. You won't regret coming here! read more

I dropped my iPhone and the screen cracked! I needed it to be fixed quickly. I found this place on yelp. The business is inside a 1 hour shop. I dropped off my phone and it was done in 40 minutes. A screen protector was also placed on my phone. I am happy :). The guys who were there were very nice and friendly. $105 cash. It will cost more if you use a credit card. Hopefully I will not need to go back. However I would refer people who need their phone fixed to go here. read more

Great place ! Had my phone done in 45 min. Very friendly staff ! I highly recommend Cassandra she is very professional and a perfectionist which in my opinion is exactly what you want with an iPhone repair. Went it just for repair but ended up leaving with a rhino shield case and tempered glass protector which they applied for me there. Overall I am very happy with my experience. read more

I dropped my iPhone and of course shattered it to pieces. I went into a local store, asked for a quote, and got attitude from the employee. So I decided to call Icracked. Even though the cost was a bit more than my original bad experience, I felt it was worth it for the extra service, product, and mostly the conscience of someone coming to me. I put in my request online and had a text back in about 30 seconds. Minutes after MEDHAT phoned me, inquired professionally about my problem, then promtly offered me a solution. Told me about the proper way of repairing my phone and the warranty that came with the service. He was at my door in an hour. It took him about 45 minutes to make the needed repairs. He diligently and quietly worked as I went along with my business. I paid, he entered my information for me for the warranty and was in his way. THANK YOU! read more

I want to say a big thank you to Lauren for helping fix my iphone 5. She greeted me with a smile and kept me up on the status of the repair as I waited in the store. I had sand in my phone and she worked to clean it out and for the best results possible. I have been here before and definitely will return if the need arises (hopefully not too soon!). I recommend Lauren and the entire team at iCracked for all of your phone needs!! read more

Just took my 4s (as well as my husbands cracked I phone 4) to AJ at Icracked yesterday. In less than an hour both of our phones were as good as new! My husband ran his over so his was in VERY bad shape, AJ was able to fix it perfectly. At $90 (per phone) this is a great price since apple wants $199 (per phone) He was super friendly and I recommend him 100%!! read more

i cracked the front screen and broke the on/off button of my iphone 4s. i called around searching for quotes and yelped a few places as well. what drew me to icracked was not their outstanding yelp reviews but the fact that they have a LIFETIME warranty on their services. Cassandra was super friendly and helpful over the phone. she gave me a quote for $105 for both the screen repair and on/off button. they did an excellent job and also put on a complimentary matte screen protector which is awesome. hopefully i won't be dropping any more phones but if i do i'll be going back to icracked and also referring my fam/friends to them! read more

Went to AJ to get my boss' iPhone screen fixed and like the champion he is he fixed it in no time flat! Threw in the screen protector and screen has a lifetime warranty. AJ is the guy to go to when you need iPhone and Android devices repaired!! I recommend him to family, friends, and co-workers! read more

What a great place! Broke my glass on my iPhone and AJ saved the day. Affordable, fast, great customer service and the best part is he uses REAL apple replacement parts not knock offs. Highly recommend!! Tell AJ Jim sent you!! read more

Speaker phone wasn't working for my iPhone 4S & AJ fixed it in 15min! & for dirt cheap. Definitely going back if I have anymore issues with my phone. read more

When I originally brought my iPhone 6 plus in for repair they immediately jumped at the chance to fix it and charge me $140. When it started doing the same exact thing 3 months later they said it it had a bad motherboard before even seeing the phone. They offered to refund my money but they would put a broken screen back on. Not really a good fix. Beware. read more

This place is amazing AJ did exactly what he said he would do when he said he would do it and at a great price. First class. Go nowhere else. read more

I came here last week, my phone was cracked and driving me nuts. Aj and Jeremy were very professional and made me feel at ease. I truly appreciated this because being female, I've noticed at times at places like Best Buy the men talk down to me, (which is absurd in 2014) and they explained everything to me very thoroughly and charged me a fair price for a fast and efficient repair. I left very satisfied with my iPhone 5c looking brand new. It didn't take long at all. I would be happy to do business with them again. I've recommended them to all my co-workers, and went by the referral of my boss at JT Schmid's. read more

My seven year old son dropped his grandmas iPad and cracked the screen. I was frantic to find a reliable repair place to fix it. Luckily I went to yelp and discovered icracked professional repair. The customer service was fantastic and extremely professional. My iPad looks brand new! Plus the original iPad was black, she wanted a white iPad, they were able to change the black border to white! read more

Icracked saved my life and my poor fingers! I drop my phone and it cracked in pieces!! But I cracked fix it within 40 min and they put this super cute glittery protector that I loved!!!!! Staff is super friendly! Fast service And great prices. If you have a problem like this you must check them out!!!! read more

Great job, made me aware of the original screens . Was quick and friendly ,thanks Kelsey!

On and Off button on my iPhone 5 stopped working. I took it in during my lunch break and picked it up after I got off work. The top button now works! I couldn't be happier with how easy it was contacting AJ and getting a quote for the cost. Everyone who works here is super friendly and very helpful. I will be recommending them to everyone! read more

AJ and Jeremy were very helpful and accommodating. I am very happy with their services and would recommend them to anyone who needs their phone or computer repaired. read more

Came in with my iPhone 5 that had an extremely cracked screen (glass pieces were coming out of it). Everyone who worked there was extremely nice and quoted me 30-45 minutes to fix. They were done in 30. Phone looks as good as new, they put a screen cover and gave a warranty. Thank you so much! I'll definitely be recommending friends to this place :) read more

I dropped my iPad the day before Christmas Eve & was hysterical to say the least. I frantically searched for a repair place for a good price that was also open the day before the holiday. I called & spoke to AJ who was incredibly charismatic and helpful. He had me reach out to Jeremy who was also very charismatic, helpful, & agreed to fix it the day before Christmas Eve in 24 hours! I got my iPad the following morning & it looked just like new! These are the best gentlemen to work with and their work is perfect! I would highly recommend!! read more

These guys did a great job. I looked everywhere trying to find someone who could fix my cracked screen on my HP envy tablet and they were the only ones who ventured to take the challenge. They had never replaced worked on that type of tablet before and did a great job. Price was a little steep but it was worth it. read more

The guys did a great job. Power button needed to be replace on IPhone 4s. Took it in on a busy Saturday and they had it done in an hour. Highly recommend!!! read more

I completely broke my phone, I could see that people were calling me but I couldn't respond to anything. It was so bad that my phone was calling and texting people random messages that I wasn't sending. I took my iPhone 5 in and they fixed it in thirty minutes for only $95! They were also super nice people that were working. read more

Overall I rated 3 stars for two different reasons. First, the owner guy insisted the replacement screen was identical quality to the original screen. After getting replaced, and comparing it to my other iphone which has an original screen, the screen they replaced it with is not as bright white. It has an obvious yellow tone to it. Not clear bright white, and you can easily notice it next to an original iphone 5 screen. Second, my housing sides were almost perfect, one little dent on bottom, after they finished I noticed in the other corner on the metal housing was messed up and looked like the stuck something in it to pry the old screen out. It messed up the housing bad. It's so bad that it's sharp and catches on any material when I slide it into my pocket. Last I would have to say that the price comparison to others is really high. The owner insisted over the phone they have fixed more than 10k phones so I expected there to be not even a slight mistake. But I was definitely mistaken!!! Don't be tricked into his haggle of lifetime warranty BS either. It's only warranty on malfunctions that they mess up installing it. I highly suggest you do more research before spending $85 to replace an iPhone 5 screen. read more

Cassandra helped me fix my iPhone 6S screen and she was amazing! So sweet and fixed it so quickly! She was done in 15 minutes and I am so happy with the results. Screen looks the same as the original and touch screen has no delay and same as original. Would totally recommend this place and her to anyone needing help with their Apple phone. read more