My husband scheduled an appointment for my birthday here. First you change into a robe with bare shoulders and lay on your back. They show you with an iPad and camera the health of your scalp which is great. Then they brush and massage your scalp for the first half. Then they Wash your hair. I loved every minute of it and fell asleep. The lady was super nice and knowledgeable about what she was doing. It's not in the prettiest or safest location but the rooms are great and relaxing. read more

Scalp Massage & Head Spa - Room and bed for head spa - Massage Therapy Near Me - El Cajon, California

Booked appt. through ClassPass on a Monday morning for appt. Tuesday morning. Get notification 2 hours before appt. that it's been cancelled. Called to find out why and to try and reschedule. Ghosted as the millennials would say. Not a word back. Have called multiple times, no one answers. Left messages. Terrible way to run a business. read more

I found this spa through Instagram, my service was not as described on her posts or on her booking website. The treatment room is in an old shared suite building in El Cajon, parking was easy. There was NO hot water during my treatment, NO steam, very lite non-therapeutic massage. When you're done she puts your hair in a bun, I drove home with cold water dripping down my back. Whatever products are used don't even smell good, my hair felt dry after like Suave was used. So you're basically paying for her to wash your hair with cold water. I recommend going elsewhere. There is no website and so no other reviews yet for this business. But this is the instagram and booking site: https://www.instagram.com/sandiegoscalpmassage/ https://www.schedulicity.com/scheduling/SDSFPM6 read more

I first heard of San Diego Scalp Massage & Head Spa from a co-worker and was able to schedule via their Instagram account. Ariana was so kind and welcoming. The spa is hidden near Park Ave with plenty of parking. You do fill out a brief hair intake which asks you questions about what you are looking for in terms of outcome of your hair treatment. I focused mine primarily on thinning and growth. I'm in my 40s now and the thinning is becoming apparent. It smells so beautiful when you walk in really setting the mood. There is a separate area for waiting before going into the treatment room. After the intake, I transferred to the head spa room. It was so beautifully lit and decorated, plus you get a cozy robe and blanket. I loved the extra touch of having a basket for your belongings. Before the session started, I got ear plugs and a comforting eye mask. I really think this enhances the treatment. Before putting on the mask, Ariana showed me a video of my scalp and showed areas that had build up or areas that were dry. It was really neat seeing my scalp at the almost microscopic level. She also provided recommendations on washing as well as frequency. My favorite part was the steam and oil treatment after the gentle but good scrubbing. I did fall asleep during the treatment which I was happy for as a working mom of 3 girls. I've been here a few times already and it has definitely become a great place for me to get some self care. Overall, I had an amazing experience and even treated my friend here for her birthday who also had an amazing experience. I just felt so comfortable walking in. The owners are also opening another location and I am looking forward to going to their other spa as well. Thank you Ariana for taking care of my hair and scalp. P.S. Please remember this is not a hair salon. Head spas are intended for scalp massaging and scalp treatment, and not a full service hair salon, which means no blow outs. You'll have some wet hair after washing but you'll get a nice towel dry before leaving. read more

Is there a zero star?!!! My sister and I booked way in advanced separately. Day of service they text and notify only my sister that her appt was scheduled due to er with one of their staff. I was never notified of any cancelation. Wasted money getting into uber only to receive a text stating they have to cancel my appointment only 20 prior to my appt. No phone call. Super unprofessional. They expected my sister to relay a message to me that my appointment was canceled when we didn't even book together or at the same time. Never even mention my appts cancellation to my sister. Never book with them if you want good service and to save on a uber ride. read more

Zero stars! I booked an appointment on ClassPass and literally nobody showed up. I attempted to call and message the business and still have not heard back! Extremely unprofessional! read more

I got the scalp massage & facial & while the scalp massage was okay the facial was not good. Before we started the girl never asked me what my skin type was & one of the products she put on started burning my skin. I asked her to take it off & she said she normally does this for all facials. That concerned me because not everyone has the same skin type; some are oily or dry or sensitive which is why it should be asked before the facial starts to prevent this from happening. When I went home I noticed some red dots on my face so I washed it again to get rid of whatever she put on. The website description said there would be extractions which I was looking forward to but she didn't do any extractions. When she was massaging my neck & shoulders she barely put any pressure so it didnt feel like an actual massage just like she was rubbing oil onto my skin. The whole time she never asked me if the pressure was okay or if the water temperature was good; there was no communication whatsoever. The facial part itself was probably only for 20 min & she spent the other 30 min or however long just brushing my hair. But the worst part was immediately after she rubbed stuff on my face she started massaging my scalp... with the hair she just washed. She basically was rubbing all of the excess face products right into my clean hair. So when I went home my hair was already oily. I've been here before & gotten a head spa treatment & really enjoyed it but I think this place is under new management now & it is not as good. Definitely will not be returning. read more

Went to try out this place since it's pretty close to me and I've been seeing their stuff on social media. I was informed well before my appointment that there were issues with the halo on the bed and that I could cancel or keep my appointment without the halo. The halo is cool but I definitely enjoy these for the scalp massages so I said let's do it anyway. Location was easy to find with plenty of parking. This business is located inside a suite with 2 other businesses. The room is super cute and comfy. I got changed and laid down. I opted out of the scalp analysis, give me more time on my scalp massages?! Yes please lol Loti/Lotti (sorry if I'm butchering the spelling) helped me and she was so sweet, welcoming, friendly and professional. She made sure I was comfy and the water temp was good. I just let her do her thing and it was amazing. My hair is so clean, no greasy oily residue and my product build up is all gone! Thank you so much! Highly recommend! read more

Yesterday my husband surprised me with a head spa service and I can't express enough how much of a wonderful experience it was! I met with Adriana yesterday as she was the professional doing my service and she was so sweet and made my hair feel absolutely amazing and refreshed! She took before and after images of my scalp and you can truly see the difference. I definitely dozed off a few times just from being so relaxed! And the hair products she used were the type that made your scalp feel minty and refreshed. So nice!! I will definitely be back!!! Thank you for such a relaxing day! read more

Zero stars! I would not recommend San Diego Scalp Massage and Head Spa. I found this spa on Instagram and TikTok. I recently had a highly disappointing experience. In April 2024, I booked an appointment with San Diego Scalp Massage and Head Spa because my sister and I were planning a trip to San Diego and wanted to enjoy a relaxing head spa treatment. My experience was far from relaxing due to several issues with the company's communication and scheduling practices. I never made it to the place. I contacted the spa by email to inquire about booking a joint session with my sister. I learned that they don't offer couples or group sessions and was advised to book back-to-back sessions on the same day instead. I scheduled my appointment separately from my sister's, working around other appointments I had planned for the day. On the day of my appointment, I received a text message just an hour before my scheduled time, informing me that my appointment needed to be rescheduled because their head technician had been involved in a minor car accident. As I was on vacation and had other commitments, rescheduling was not feasible for me. The short notice was incredibly inconvenient. Naturally, I was disappointed but understood that unforeseen circumstances can occur. To make matters worse, my sister experienced even poorer communication. She received a text message just 20 minutes before her appointment, while she was already on her way to the spa, informing her that her appointment was also canceled. This last-minute notification was highly unprofessional. My sister also left a Yelp review so others are informed of this business. In their response to my sister's honest review, they described the accident as very serious, contradicting the initial explanation I received. Furthermore, they stated that they expected me to inform my sister of her appointment cancellation, even though we had booked our appointments separately. This expectation was unreasonable and showed a lack of professionalism and respect for client privacy. It was not our responsibility to communicate on their behalf. The spa's response to my sister also mentioned that it was unreasonable to expect one client to inform others about cancelled appointments, which was the case in our situation. There was a lack of clear and consistent communication from their end. The company's attempt to blame the miscommunication on my sister and me was unacceptable. It was their responsibility to inform each client directly and in a timely manner about any changes or cancellations. Their failure to do so reflects poorly on their professionalism and organizational skills. Their failure to communicate directly and timely with both of us, coupled with their attempt to shift the blame onto us, reflects a significant lack of professionalism. In text messages, the company threatened to contact their Yelp business representative, which was clearly an attempt to intimidate me into not providing my honest review. This threat was completely inappropriate and only added to the negative experience. The intimidation tactics used to suppress honest feedback were particularly alarming and unacceptable. Overall, while I appreciate that accidents happen and rescheduling might be necessary, the inconsistencies in their communication left me feeling uncertain about their professionalism. It would be beneficial for San Diego Scalp Massage and Head Spa to ensure that their staff provides consistent and transparent information to all clients, especially in situations involving rescheduling. This would help maintain trust and improve the overall customer experience. Service is not just about going in and having the experience. Service is also about customer service and professional communication before being provided the services. Given this experience, I would not recommend San Diego Scalp Massage and Head Spa. Their poor communication and unprofessional handling of our appointments caused significant inconvenience and frustration during our vacation. If you are looking for a reliable, respectful and well-managed spa experience, I suggest seeking services elsewhere. read more

There is no other place I will get a scalp massage. Scalp Massage and Head Spa is wonderful with an amazing team. Very relaxing. The treatment room is relaxing, calm, and zen. They deliver excellent service. It's a clean space, staff is welcoming and attentive. Book an appointment today; you will not be disappointed. I will be back and I highly recommend. read more

Very professional and friendly! Reasonable prices and knowledgeable when it comes to customer wants and needs! Definitely recommendable!!