Worked with Emily on our headstone. She did a great job designing our monument! Getting all the…read moreart work and full names on the stone was not easy. Manufactured overseas, it has to be shipped to Belton. Central Texas did my parents stone. Great to work with them!

Emily guided me from the beginning to placement of our marker. she is professional, knowledgeable…read moreand so easy to work with. I appreciated every update she gave from purchasing through placement. I highly recommend Central Texas Memorial Company.

Lack of communication; numerous typos in the bifold materials that the staff should have corrected…read more Honorarium paid to the funeral home to give to the clergy and church was not given to them. Our family will never use their services again. Their lack of attention to detail make a difficult situation even more stressful.

The staff is very helpful and professional. Would recommend for families in this difficult timeread more

Everyone is so very nice and helpful. And the place is really pleasant. They truly care about what…read moreyou are going through.

This funeral home is excellent. I have no words to describe how nice the staff is. I recently lost…read moremy husband and he was laid out for family viewing in an excellent way. We were given time to pray and greave as a family. I have no grievances with them. They helped make a horrible sudden passing just a bit better. I highly recommend using them. Im disabled they helped immensely by waiting for payment,i have had to rely on others to drive to the facility. The quality and value was well worth it.

Contacted this funeral home in order to transfer my burial insurance that I took out in GA , so it…read morecan be used here in Texas. Everything will be the same so great value with this transfer over. Sabrina Young the owner came out to the house and I showed her everything I had and then we went from there. She is a veteran and the service officer at the local VFW POST. This is very beneficial for me being a disabled vet. She also discussed a lot of other veteran options and paperwork for the headstone and cemetery plot. I highly recommend this funeral home to anyone, but if you are a veteran this is the service you should use this service. Sabrina will be there to help your spouse through all the steps during this transition.

I would like to salute Sabrina Young for her work to build a veteran business that supports our…read morelocal community. Our experience on planning our funeral exceeded our expectations. We learned from our parents that pre planning our funeral is the best thing we can do for our family. When that day comes, the experience will be handled with Dignity and Respect!

This team of professionals exceeded all our expectations, handling everything from pre-need…read moreplanning to even the smallest details with care and respect. Following the sudden loss of a family member who was uninsured, they worked quickly and compassionately to revise a plan that fit our budget so services could begin promptly. Throughout the entire process, John, Stacey, Crystal, Robby, and the entire staff treated us with kindness and dignity, making a difficult time more manageable. I highly recommend Heritage Funeral Home for anyone seeking thoughtful and professional service. Thank you all for your amazing support!

My mother passed and she had a pre-plan with this facility. We had an appointment for 12:00pm, but…read morethe funeral director didn't show up until 12:30pm. We had to repeat answers several times. Contracts weren't ready for us to sign, she had to keep going out and coming back into meeting. Spelled my mother's name for her...she misspelled it twice on the paperwork after that. Emailed her the obituary we had written, she didn't even bother to check her email before asking us for it. We had requested a private family service before a memorial service, but she posted the private family service in the newspaper instead of the memorial service, and she spelled my mother's name wrong again. When I brought it to her attention she blamed it on the newspaper. I spoke to the newspaper and they informed me that the funeral home sends the obituary to them directly. When I came to see how she had prepared my mother for viewing, no one even acknowledged me when I entered the building. I stood in the lobby for at least 10 minutes before funeral director came out of the chapel and said she was ready for me to see my mother, even though there was a lady sitting in an office in the lobby area. I don't find them to be very professional nor compassionate. I would not recommend this facility for your loved ones final preparations. Kimberly Eakin

It is not possible to have had a more professional, helpful and empathetic experience. The process…read moreof a christian burial is overwhelming. Much to do in little time. There is an announcement and obituary that must be written, casket selection, cemetery plot, images for a memorial slideshow, song selection for the church, selection of readers and pall bearers, a portrait must be selected and much, much more. Erin, Rebecca and David didn't just assisted with each task, they bent over backwards to make sure everything was perfect. There was a template to help with the obituary, guided assistance for selecting just the right casket and a portal for uploading pictures. No matter what it was, it never seemed like it was any trouble at all for them. Also, we were never hurried. They sat and talked as long as we wanted to. David even came by our house after the service and sat and talked to my dad for what must have been an hour. And wouldn't you know, after writing the obituary, we found typos! Panic set in. Erin, made the requested changes with Legacy and the newspaper. Thank you!!! Rebecca patiently guided us through many of the decisions that needed to be made. She is gentle, thorough and reassuring. Chapter II. After getting together with my siblings to plan the services, all three of us contracted COVID. That meant we could never attend the services that we planned. Again, the memorial crew jumped in to help. Before the viewing, they placed mom, the flowers and memorial slideshow in an outdoor patio. We were allowed an hour with mom while isolating from others. I am eternally grateful for that simple act. The other services were live streamed so that we were able to view the services from home. After the service, they brought the flowers by our house and gave up a beautiful memorial book and crucifix to keep. Thank you just doesn't seem enough.

Rebecca handled my dads funeral like a boss. It was a hard time for us all but she showed us…read moreoptions in a very clear and precise manner, handled our questions with care and truly made it an easier experience for us. I couldn't ask for more. Thank you