SCANLON STOLE MY ORIENTAL RUG! YES, THEY DID. They picked up my rug at my house, drove away without leaving a receipt, and when i went to the store to ask about it they pretended not to know what i was talking about. Said they would look into it and would call me at home that same day, but i have not heard a word. And that was weeks ago. So, BEWARE! read more

Good customer service, frequent discount promotions, excellent work

Excellent quality care for delicate fabrics, coats and my beloved alpaca blanket I have cleaned every year at winter's end. I am not a person who sews, and buttons were sewn on for me as well as some alterations. Really Awesome and my go to place. Thanks! read more

very convenient! and not only because it's right near salvo :) really friendly staff, forgot how much i like this place! read more

This place is my go to! The location is perfect, they just clean amazingly! They got wax out of my favourite sweater!

I have been a loyal customer since their grand opening. I love these new promotions and coupons. It is the only dry cleaner I use.

First thing I learned today: When you have your clothes dry-cleaned to make sure you check the clothes when you pick them up on the scheduled date, before leaving the business!! Saturday I picked up about 15 pieces of clothing from American Cleaners in Kingston, that I had dry-cleaned. Sunday morning I went to pack my clothes because I am going on vacation on Tuesday. I saw that one of my shirts was completely dyed another color. And another one of my shirts had a bleach stain down the center. I had to wait until Monday to go into the business because they are closed on Sunday's. When I arrived Monday I asked to speak to someone regarding my clothes. The gentleman that came to the front had an attitude to start off, when I showed him my shirts and presented him with the pictures of me wearing them the prior week there was a significant difference. He insisted that his business did not do this to my clothes in fact he told me, "I must have spilled toothpaste on my shirt and it stained it". For one that is crazy we all know toothpaste does not put bleach stains on clothing. He also told me that the other shirt which had changed colors was wear and tear on the shirt from dry-cleaning it so much. It was my first time getting my shirts dry cleaned, my first time using this business and both shirts were brand new. I wore them both one time and then brought them to the cleaners to get washed so I could take them on vacation. The brand of my shirts were expensive so I wanted them washed properly. But fooled me !! He kept insisting there was nothing he could do for me because he knew that they didn't ruin my shirts that it must have been me when I took them home. But yet they were still in the plastic. For about 5 minutes we just stared at each other because his final answer was I know we didn't do this. He had no remorse for me or any quality of good customer service to show. He didn't care that he ruined almost $200 in clothing of mine. He also didn't care that he blamed me for the stains or discolor that came about for letting them dry clean my clothes. I was shocked on how they handled the situation. They blamed me, and then declined any refund or replacement of my clothes. He looked at me and said, "what do you want me to do? I know we didn't do this!" I then said, so there is nothing you can do to help me replace my shirts that you ruined? He said no, we didn't do this. I was in shock. Today I received the most disgusting form of customer service possible from the gentleman at American Cleaners on Albany Ave. Kingston. Please Check Your clothing before you leave and do not fall victim like I did. This business is a complete joke! And I will never bring them any clothing again. Thanks for the lesson learned today American Cleaners!!! read more

I've been dropping off my dry cleaning and button-down shirts for 20 years and have always been satisfied. On the rare occasion when a shirt came back to me in less than perfect shape they went the extra mile to be sure it was cleaned to my satisfaction at no cost to me. Scanlon's also offers discounts on their services on a periodic basis as well. They're a good, family-owned company that puts a premium on customer satisfaction and I highly recommend them. read more

I have no complaints re: Scanlon's Family Cleaners. They have always been a professional, courteous, prompt, and efficient customer oriented business Their prices are also competitive. read more

I go to American Cleaners and the staff is always very nice and professional, my clothes are dry cleaned and pressed perfectly.

I've been a customer for over 30 years. That alone pretty much tells the story! Great prompt and professional service.

I've never had a problem with this service. Scanlon's Dry Cleaners offers a variety of services for their customers. I recently had my young daughters extremely soiled and smelly UGGs cleaned. They came out looking almost brand new.! I love their e-mail coupon/offers. read more

My family and I have been using Scanlon's for almost 20 years. When another dry cleaners opened much closer to our home, we tried it but quickly returned to Scanlons. read more

American Cleaners is owned by a local family who has been serving the area for many, many years. They are very good at what they do. We have trusted American Cleaners with our clothes for over twenty years. They are the best!!! read more

They continue to provide great service and excellent pricing...Be added to their email list and you will receive seasonal offers.I wouldn't trust my cashmere sweaters to anyone else,..Very organized and professional cleaners. read more

American Cleaners offers pleasant and helpful staff, and takes great care of the clothes that we bring to them!