My second experience with Storey Construction involved a complete gutting & remodel of my…read moremid-century kitchen. Ty helped me through selecting everything from the cabinets to the tiles. Of course the project ran behind schedule, but after all was said and done, the project only came in less than 1% above budget. Word of warning, John, the dad, can be try to make you happy by telling you what he thinks you want to hear. Don't be shy about getting in his face and pinning him down about what will be done when and getting exact dates. Once again I waited about six months before posting anything on Yelp. I've been living with my beautiful, functional new kitchen and I smile every time I walk in there and flip the lights on. Thanks again guys!

Our experience with Storey Construction was absolutely HORRIBLE....a never-ending nightmare of…read moreincompetence. They constantly made mistakes that they then charged us to repair. They misrepresented their professionalism and abilities and then fraudulently charged us when we posted a truthful review on this website. The photos speak for themselves. We met with John and Ty many times at our home and at their flooring store regarding projects at our home. Ty the owner of Storey Construction offered to not send fraudulent charges he invoiced us months after we parted ways if we pulled down our review and signed a non-disclosure agreement. Seriously has to be one of the worst contractors in Austin. They talk down to the employees and bad mouth them on a daily basis. They yelled at us when expensive mistakes were made because "they didn't know what was going on." Since they are talking a 20% cut of your whole project they should know what's going on, but they don't and they blame the client's for being "difficult" when they can't open the new front door their guys installed. (Oh, and their guys installed it while gouging our new hardwood floor...repair was offered but we wanted nothing more to do with these amateurs.) Do yourself a favor and find another contractor; this one forces unhappy clients to sign NDAs and offers financial incentives to clients who will leave good reviews. This is not about money...I posted a 2-star review on June 1st, 2017, 3 weeks later we were fraudulently billed $1,100. When Ty was contacted via email about the bogus charges he would only speak over the phone and said the charges were generated 8 weeks after our final payment because of my Yelp review posted on June 1st. I have learned Yelp has no dedicated department to field intimidation threats from business owners. My husband was told by Ty the charges would "go away" if we pulled down the reviews and signed a non-disclosure agreement. The charges were for $1,100 we paid Ty's businesses close to $50,000 in total. We also have the final statement which shows they removed the $1,100 charge because it was bogus. Here's what happened, we ordered 5 new doors for install, 3 wood, 2 fiberglass. I wanted to order them pre-painted but was told by Ty and John unfinished was the way to go. They swore their guys were master painters and that the price would be cheaper as it would be a flat rate rather than hourly. We paid their flat rate in full before the doors even arrived. Then on the final bill they tried to charge us for 10 or 18 extra hours of work for the painting of the doors. That was never agreed to, there was never any change order sent and we proved the painting charges were included in the previous bill so the new charge was removed. Then we received a bill for the amount that they removed from our final bill in April on June 22nd. We sent Storey Construction a Certified Letter concerning our dispute with the bill. We also filed a complaint with the Austin Better Business Bureau to which they never responded but is on file for the next 3 years. There we have evidence to our claim. Instead of responding to our request to proof these charges were legitimate Ty sent the bill to collections in early July. Our only request in our BBB complaint was for the fraudulent charges to be vacated and for a written apology for our atrocious treatment. The mistakes to our home were ongoing to the point we mutually made a decision to part ways because their sub-contractors were too incompetent to complete the job without further damage. If you like being berated for requesting that the job is done right then this is the contractor for you. When John told his guys to skip the step of installing a door frame before installing the base boards; I waited for John to leave and instructed them not to install the base boards and I texted John a little later that I requested they not install the base boards yet. John drove back to my home to yell at me for being "difficult" before recognizing I was right. John was also the person who happily accepted two new fiberglass doors with the wrong in-swing. I was the one to catch that they both had wrong in-swings. I can't even list all of the mistakes we had to deal with but the worst is being told they'll "fix it." Your told you won't be charged more, but you will...they don't distinguish between the hours they work messing up something and the hours they work messing it up again. You'll end up paying at least 3 times when you have to hirer a real professional like we did to fix what their team did the first 2 trys. I have no doubt some customers had much experiences than we did, but I believe that far too many other Storey Construction customers have been silenced by NDAs that were signed to take care of bogus charges. That is how Ty Storey claimed to us "they take care of bad reviews."

We loved working with Jane for our exterior repaint. The price was competitive, the painting crew…read morewas prompt, efficient, and very professional, and our house looks exactly like we hoped. I couldn't be happier with the result. Communication was great and the whole experience has been good. Highly recommend!

Very professional painting company. Reasonable prices, quick work…read more I hired them to do a complete interior paint job. I needed baseboards, walls and ceilings. They did an excellent job, on time and were great to work with.

The whole experience was excellent. Their prices were competitive, but what really made them stand…read moreout was Kathleen's excellent suggestions for modernizing the look of my house. Things I wouldn't even have thought about. The crew was professional and fast, even getting done earlier than expected, which was super helpful since I had a deadline. They did a few extras for me too, which was greatly appreciated. Highly recommended.

Best experience. Owner, Kathleen Myers, was very involved and assisted me throughout the entire…read moreproject from color choice to final walk around. The on-site-lead was there all day to answer all my questions. The team was able to complete the entire house and separate large garage in a very reasonable timeframe. 100% satisfied. Lastly, the team painted my pergola, a bench, a pool gate and 2 miscellaneous small items. Best experience and overall end result. Happy happy happy. :-)

Roas Paint did a great job on a dozen spots around the interior of my home. They were very clean,…read morequick, and thorough. Highly recommend!

We had Roa's Paint come in to fix a drywall repair in our kitchen that had been done poorly by…read moreanother party, and that looked really bad. They came in and restored the aesthetic. The price for their work was quite reasonable. We appreciate the work they did for us (at Cobblestone Lane).

High Quality Service with Sage Advice Our home had not been…read morepainted in too many years. Peeling paint, exposed wood, alligatoring, rotten wood...and then it was determined that lead abatement was needed. Archie, the owner, guided us through this process without any charges for his advice and ensuring the lead abatement company did the work properly. Thus, protecting the painting crew and ensured that we received the quality work for which we were paying. Then the DGP crew came to wash, prepare, and paint this historic home. It is beautiful! Neighbors' compliments and our happiness with the quality of the work made it all worthwhile. The home looks new and the historic windows properly cared for in the process. During the painting process as well as after, Archie and the crew of Miguel and Juan, provided advice in caring for the exterior over the next few years ourselves so that the look will last for many years. We are going to follow their advice and have them come in for touch-ups and a quality handwash in a few years to NEVER have these problems again. Posted in gratitude for DGP, We Paint Austin.

My experience with DGP painters was extremely frustrating and disappointing. They prolonged this…read moreproject significantly because they were not putting in the required time or manpower. They had 19 days to paint 4,000 square feet without interruption but could not get it done. In the end, it took 26 days and they caused me significant unnecessary stress, and left problems that I will have to pay someone else to fix. However, I would rather pay someone else than allow them back into my house. In fact, I believe that they lied by telling me multiple times that they were working towards making various deadlines, then making almost no effort to meet those deadlines and not acknowledging their passing. They consistently blamed whomever they could for their lack of progress, even when they had ample opportunities to complete their work without interruption from others. They did not take accountability at any point. When we have discussed delays, Stephen and Archie frequently cite interruption from the other contractors. Other than a mold remediator, whose work could not be paused due to safety issues, I did not allow the other contractors into the house until 19 days after the start of the project, which was far after both their initial and subsequent estimates for when they would be done. Similarly, I have repeatedly communicated to Archie and Stephen that I did not expect them to complete the work in the areas that have been quarantined by mold remediation before our move-in date. That means that I was expecting them to paint less of the house than we initially had talked about, which should have taken them less time. I also communicated with Stephen about when I have intended to have the other contractors start ahead of time. I have visited the job site nearly every day since before the start of the project, sometimes multiple times a day because it is close to my work. I have seen what areas have progressed and what areas have not. I have communicated with my contractors frequently. At no point has DGP taken responsibility for the delays. DGP has been incredibly frustrating to work with. I have tried to be patient and polite, but they have made that extremely challenging. I hope that sharing my experience can help others avoid DGP painters. I have outlined our conversations in a google doc to explain why I have drawn these conclusions because my initial review significantly exceeded the character count for Yelp. https://docs.google.com/document/d/1YBXpGzUrLDE9EKrultvriv-hMcBffOqt2YF_F41A60I/edit?usp=sharing

We had a spot on our 14 foot ceiling that needed a patch and paint match. Other contractors took 1…read morelook and refused the job. Bright Spot came in with a can-do attitude and surpassed my expectations. Their pros know everything about paint and sheen, and were able to help me decipher the jumbled mess of paint cans I had in my garage. Some paints matched, some didn't - some had been painted over with the same color but a different sheen - they were like the paint detectives! They got it all figured out and labeled all of my paint cans for the future. That's the kind of service you don't get anymore. I was so happy with them I asked that they come back the next day to do more paint and patch jobs and they did! My house looks so beautiful. Thank you, Bright Spot, for taking the jobs that other people wring their hands at. And for caring about the people and not just the job. I recommend this business to anyone who feels overwhelmed and needs a true professional to step in and help.

Janette, Zach and team did a fantastic job painting my new doors and doing a dry wall repair. A…read morelittle mix up on the paint purchasing but other than that it was great!! Their prices are very reasonable for the outstanding work!! The team was very friendly, great communication and very tidy. The paint color they helped select was amazing!! I would definitely recommend them and will definitely be using them again!!!! Thank you for the exceptional work!!! I'd rate them a 10 if I could...

Excellent company with painters and staff who do great work. The crew chief can match paint by…read morememory! The crew was very neat, cleaned up after themselves, and made no drips or got paint where it shouldn't be. We hired them to paint the outside of our house and am hiring again for inside painting. Recommended highly.

Pics speak for themselves. All pics are of the end result -after 2 coats of top tier paint. They…read morewere definitely in the low price range for the work, but they were the only ones available for our timeframe. I even paid them extra for them to do a good job AND tipped because they complained the quote was too low, but there's the results. Missed promises and undelivered. Paint splatter everywhere, overpaint drips and bubbles, missed areas completely, didn't tape areas sufficiently so parts of my walls are stained, etc. Frustrated at the "good enough" and lack of ownership and pride with the work. I could've done a better job with the spray gun. This is an absolute mess and I'll need to contact another painting company to redo everything. I contacted the painter, but 0 ownership or accountability. Please don't waste your time and money. Oh, and they also did some drywall repair and "touched up paint." Area was not plumb, and that touch up paint job was horrendous.

My family and I had an excellent experience with Urban Painting when they repainted the entire…read moreinterior of our three story home recently. Originally I chose to work with them because a highly trusted neighbor used them and I was thrilled with how their home looked. I wanted my home to look just as good as my neighbors and we're so happy that Urban Painting made that happen. Erick and his crew were great to work with throughout the process and they did most of the work while we were away. The crew is very courteous, have high attention to detail and are so hard working that they were even willing to work on Saturdays (twice!). Our interior was transformed from a beige and dark brown color scheme to white, which really gives the home much more positive energy. I wouldn't have thought it was possible to create such a big change, including cabinets, if I didn't see the great work they did for my neighbor. My daughter is also really happy to have her room painted pink as she desired. I'm looking forward to working with Urban Painting again to have my garage painted...I just need to clean and organize it first which could take a while!

I had Urban Painting come to my house to paint my cabinets. Erick was very responsive, his price…read morewas competitive and his work quality was top notch. His team was extremely clean and professional. I would absolutely recommend Urban Painting.