I had an absolutely terrible experience with Scenic Towing. After being stranded in a parking lot about 25 minutes from home with my 1-year-old, I called for service and was given an ETA. They confirmed twice that a driver was on the way, so I waited patiently. Over two and a half hours later, no one ever showed up.Instead of arriving, the service was suddenly canceled with no explanation at all. No phone call, no update, nothing. I was left sitting there with my child after relying on their confirmation that help was coming. It's extremely frustrating and honestly unacceptable for a company to give false ETAs, repeatedly confirm service, and then simply cancel without any communication. When someone is stranded, especially with a young child, reliability and honesty matter. I pay for roadside assistance benefits specifically for situations like this, and Scenic Towing completely failed to provide the service they promised. This experience was stressful, unsafe, and incredibly disappointing. I would not recommend this company to anyone who actually needs dependable roadside assistance. read more

Unfortunately, on Saturday, I ran over something and got two flat tires. I knew that I would need a flatbed to pick up my Jeep and transport it to a tire company. So I called scenic towing because of yelp and the fact that they were in Modesto. They were able to get the flatbed tow truck to my location in about 40 minutes. They then transported my Jeep to a local tire company and I was been busy doing tire shopping . I appreciate the ease of working with scenic, towing the fact that they were available and picked up on my call made a difference and then I was able to pay with Venmo and they provided me with an invoice for my insurance company via email. read more

Do not ever use this place. Requested a tow from my insurance and they assigned this place, I waited over an hour and a half and then they just canceled the tow. Not to mention after the first hour I called and spoke with a worker who said the tow truck was only five minutes away. read more

How do you post less than 1 Star? If I could I would. These guys told me they would tow my car through AAA. When the driver got to my vehicle he said he isn't going to tow it because it wasn't registered due to a missing sticker on the plate and stated that I was doing something fraudulent which wasn't true. The car is registered under my name and shows registered under the dmv. Anyway don't tow with these guys read more

I can't believe AAA uses this company. It took FOUR hours to get my car towed. I called multiple times thinking they forgot about me, and the front desk told me "30 minutes" each time. At 9:15am the initial call was made at 9:30am I was told it could be up to one hour It's 1:20pm and they literally just pulled up. read more

My car was unlawfully towed with absolutely 0 explanation as to why. They are money hungry predator towers, with absolutely ZERO customer service skills. Upon paying 700$ for holding my car for 36 hours, MY DOORS WERE UNLOCKED, MY FULL GAS TANK WAS EMPTY, MY BATTERY WAS DEAD, my front right tire had 5 pounds of air, it smelled disgusting inside, AND they were dents and scratches and my car was parked up a against a fence with the back bumper of my car pushing the fence back meaning absolutely zero f's were given when parking my car 1 inch to each side of cars on the side of it. I pray to God this company goes back to hell where they spawned from. I don't know how these people sleep at night ruining peoples lives because they aren't smart enough to get real jobs. read more

I am disappointed AAA uses this company. I needed a tow last week for my mom's car and since I couldn't explain very well what had happened (my mom barely made it to work and was working at the time so she was not there to elaborate) the tow truck driver gave us a really bad time and even questioned our need for a tow. Once home he even asked if I was drunk! Like what? I drove my own car back! Avoid them if you can! read more

This company is complete garbage. I waiting around for 6 hours after being told they were going to provide me with service, just to be cancelled on late in the day. Decided to try them again due to being told they could handle my tow. Waited around another 3 hours just to get cancelles in again. I would suggest not using this garbage company ever for towing services. Horrible customer service as well, I basically got told oh we'll deal with it type response. read more

As a Service Consultant & Parts - Service Manager for GM Dealerships, I dealt with towing for customers and for the first time I need it one my self. Call insurance company and that was an ordeal. This service was there after I called them directly because insurance was going to take longer. Most people do not understand when they see a tow truck that they are the ones you want to help and let through because this guys at times can save a life. We were just stranded due to a fuel pump and it was not that serious but the driver was excellent, truck looked great, Bonnie did not get damaged and I got a ride home. Thanks guys. read more

Don't get a flat.... What do you mean you dont have the proper tool to replace my flat tire???? Well thanks alot AAA for contracting with morons! Where do they find these people???? read more

Horrible they canceled on me the morning of my service very rude costumer service the woman told me she had someone on the other line I asked her if I could speak to someone and she hung up in my face. If I could post negative stars I would. read more

Toooo Many tow companies in Modesto to waste your time with this one! Hung up on me when I tried to get across to them I never received a final bill from them!!!, The mgr didnt want to hear it!!! I was trying to pay them and they acted as if im in the wrong, they hung up on me 2x's The collection Co was Nicer then the creditor!! Why is it so hard to believe I didnt receive a bill? I wont use this co again If I can help it! Just because they have to argue with some customers, You dont have to Fight with all of them!!!! read more

Today I went to scenic towing and auto to pick up my belongings that were in the car that was totaled on Saturday the lady told me that because I'm not the car owner I needed my grandmaw to write a letter to give me permission to pick up my stuff so I told the lady I was going to call my grandmaw to let her know and then a man came out of nowhere and started yelling and cussing at me telling me I'm being disrespectful and abnoxious and started to raise his hand at me and coming forward at me as if he was going to swing on me and told me to get the f**k out read more

Would like to give this towing service a negative star, but I can't. Long story short, while I was waiting for a tow for a rental car I ran for some breakfast. Driver was forced to wait 10 minutes for me. I let the driver know that I needed to get into the back of the car for luggage he walked up to me, looked me in the eye and dropped the keys to the floor and just stared at me. The rest of the time he was filled with so much attitude I couldn't stand it and went inside my hotel. He then called me to tell me he fixed the car. In 5 minutes he fixed an alternator?! After arguing briefly with me about keeping the car he finally left. He was by far the rudest person I have ever met and would NEVER allow someone I know to use their service read more

Be careful before using this tow company ,, if they cause any damage to your vehicle while towing it they don't take the responsibility of fixing it ,, there customer service is awful and they're rude ,, I give them -0 no stars ,, but apparently u have to pick a star ,,:/ read more

For the first time I had Great service from this place. I called AAA for a tow. A very pleasant young man name Pete showed up and greeted me with a smile and hooked up to my car with extreme care. I was blown away to say the least. Last time I used this place I told the rude driver to unhook the car and get off my property. I sure hope Pete trains the rest of the drivers in customer service. I sent a letter to AAA about Pete and the awesome job he did. Never loose hope in a tow service as long as people like Pete work there. read more

These giys treat me great. Always keep my cars in shape. And great to get your smog done with them.

Horrible service. That take at least 2 and a half to 3 hours. I've used them twice because they work with State Farm directly. But I'm thinking I'd rather pay another company out of my own pocket regather than use them again. Useless!! read more

If I could give negative stars I would. My elderly and disabled father in law had his van stolen last Saturday night. It was found several days later in Modesto stripped and we were notified that it was at Scenic towing. Now after my father in law has lost his only transportation they also want him to pay 270.00 dollars for a tow he did not authorize. Now he has no vehicle since it was stolen, stripped and vandalized and he had to pay 270.00 on top of that.....wow!? read more

I have been taking my vehicles here for years. They have always delivered good service. Good quality, honest, fair service. Just this week I took my 93' Toyota pickup in & I drove out of there with a truck that drives amazingly well! I usually deal with Randy and he's a good, honest guy. I highly recommend them for auto repair. read more

Randy is the best! I used their services a lot in the past year as my car was on its last legs. I am kinda sad I have a new car now, I won't be seeing these guys for awhile. Their tows are quick and affordable and their repair shop is amazing. As a woman I always felt like I was getting a really fair price for repairs here, which isn't always the case in car repair. read more

I have not used them and I don't think I will,very rude. I understand customer service but not at everybody else's convenience. park right in the middle of the gas station so i could not get out until he moved... 5 min just watching yeah thanks for that ... read more

Worst tow company ever!!! My vehicle was broken down and I called AAA for a tow, Scenic Tow was dispatched. The starter was out, and I requested a flatbed tow. They send a service truck!! I tell the driver Ken the starter is out, but he insistent to jump my vehicle. The pulls out a bar to bang on my starter, my vehicle doesn't start or turn. He then decides to jump in my vehicle to start it and BREAKS MY KEY IN THE IGNITION!!! Then tells me the key was already broke!!! WTF!!! He then decides to call me a flat bed truck to tow my vehicle, and states that Scenic Tow will replace my key. Gives me a number to call, I speak to a RUDE MOTHERFUCKER NAMED Gene, and he tells me they ARE NOT PAYING FOE MY KEY!! SCENIC TOW CAN KISS MY ASS!!!! read more

My family and I got stranded on the 152 and we waited for 3 hrs. Our car company sent the tow company and well according to the girl when we called she says, oh he had gone (have you we was exactly 93miles away) and supposedly the guy came didn't see us and left all in a hour! Wtf! Kidding me!! I say dude never went in the first place!! They never even called us back to make sure we was picked up! I was lucky my brother drove by to take my 5&6 year old home for me while I waited for another tow truck company I had to call. Don't call these guys if you don't wanna get stranded!! read more

I like this company, all these other reviews can't be true. Seriously, if half of this crap was true they wouldn't be in business. Anyway, it's a tow company, they are always getting people in a bad mood, because who isn't mad when their car breaks down?! Any time I've had a tow my driver is always polite, courteous, and quick. Even if I have to wait a bit, it's not a big deal, I am not the only one in Modesto needing service when I call. I try to be nice to the drivers, it isn't their fault I'm having car issues. I also tip my drivers too.. Think about it people, if you worked in an industry where your customers were ALWAYS mad, you might come off a little grumpy too! 5 stars for scenic towing and auto care! read more

AVOID AT ALL COSTS!!!!!!!! If I could put them out of business, I would!!!!! Just to save people the hell that they put you through!!!!!!! I waited over 3 and half HOURS for them to tow my car off the freeway in the dark. All because AAA contracts them! I wish I knew earlier so that I could have called ANYONE ELSE!!!!!! I'm complaining to the better business bureau after this review! read more

I am giving Scenic tow a one star because it is the lowest score I can give. Not only did they leave me hanging for over 2 hours for a simple jump, they hung up on me when I went to complain about waiting for so long. I have used this company many times before and had good service but they have lost a customer for life. I will never use their service ever again. read more

I had the misfortune of battery issues for my car, which resulted in two calls to AAA within 30 minutes. Michael front Scenic Towing was dispatched to assist the initial incident who provided a jump start. After dropping my dog off for surgery, my car once again did not start. A second call was placed to AAA and once again Michael from Scenic Towing was sent to my aid. Michael was extremely professional, efficient, and demonstrated excellent customer service skills. Thank you Michael! read more

Had a tow yesterday from Salida to Patterson. The driver was nice and on time. We would use this company again if we ever needed it.

I've been going to Scenic for all auto repair and maintenance, because they are knowledgeable, trustworthy, and their work is quality and thorough. read more

Needless to say I had a horrible experience with a different tow company. So after waiting over two hours in an abandoned parking lot at night I had called to cancel with them and called Mikes/ Scenic Tow. They were out to help me in just 10 minutes or so! I was very relieved that they were so prompt and the guy who helped me was very professional and kind. I will only be calling this tow service for now on! read more

One of the tow truck drivers was delivering a neighbors car home and pulled all the way across the road and up onto my lawn and tore it up with the front tires and my lawn was wet also so that made it worse. There was no need for him to be on my sidewalk or lawn. He was told by the owner of the car not to go any further or he would be on the neighbors lawn and he did it anyway. Never stopped to tell me he was sorry or that he would take care of the anything. Called tow company and they just said that their drivers aren't suppose to be doing that and never apolized or came out to look at damage. Very inconsiderate. I also contacted AAA since they are the company that was called for the tow truck. read more

They were sent by AAA because I needed a tow, and Angel was so incredibly helpful!! When he got there, he even offered to look at my car and told me what he thought the problem was. The plan was to take my car to a repair shop I had picked out and leave it overnight (it was late at night so nothing was open), but he mentioned that he was worried my car would get vandalized as they only had street parking, so he recommended that he take the car back to their shop and have it towed to my chosen repair place the next day. I was grateful for the advice. I was also planning on taking an Uber to my Airbnb after my car had been towed, but he insisted on giving me a lift to my Airbnb and lowered the car when we got there so I could get some bags out for the night. He also called AAA and told them what the new plan was so everything would be sorted in the morning, then gave me his card in case I had any issues. Thank you so much Angel! Amazing customer service. read more

Do NOT use this towing company, driver Abraham was EXTREMELY unprofessional with my girlfriend!! Basically NFG from him!! Very rude and the owner was no help with the situation. If I could give negative stars I would give negative 5. If you need towing you should not give your money to this place. read more

I have using this tow service for years and they continue to be reliable and friendly. I am sure they see people who are stressed, upset, or just rude I have always had a cool, calm and collected driver and office personnel on phone are pleasant too. Keep up the great work and awesome service. read more

Tow driver was professional. But the office accidentally charged my debit card $710 instead of $170. When I brought it to their attention, their solution was to credit my card $710 and re-charge $170 so their "books would be straight" So, they immediately pulled another $170 out of my checking account and I must wait 3-5 business days for the credit to go through because that just how credit card transactions work. When I told the owner that they should have balanced their receipts to the posted transactions and caught the error immediately he said this has only happened 2-3 times in the past several years and usually in the customers favor. I guess that is a good enough excuse for not doing a thorough, accurate job and for me to be out $710 for a week. I really don't think so. In the future, if you want to make it right with the customer, issue a check a.s.a.p. The interest on my "loan" to you of $710 is to let everyone I can reach know not to do business with your company. read more

Awful. They do not know the rules of AAA. I bought a AAA battery in 2011 and called Scenic Tow in January 2013 as the battery was under a 3 year warranty. They refused to come out as I was not a AAA member anymore. I offered to pay them and they refused real MONEY. They have attitude and they are mean people....not nice and stupid to boot. read more

If I could rate this place lower than 1 star I would. I felt so inclined to write a bad review for this business, I joined Yelp just to warn others!! I wish I had read the reviews before I had wasted my time with this company. After calling ahead to schedule a tow, which was an hour drive away from our home, we waited over an hour for the driver only to receive a phone call saying he was not going to be able to "make it". After being. Told by my husband that if he would have just told us he couldn't do it we wouldn't have driven over an hour and waited in the heat for an additional hour, we could have used someone else. The driver never apologized or made any attempts to change our minds about the company. I wonder how the owners would feel if they knew how their employees treated potential customers. I will never waste my time on this company again. read more

Would give it a negative 1000 if I could, that's just how bad they are. Unfortunately AAA uses them, and doesn't decide to go with another company considering all the bad reports I've given them. They have a mid 40's guy who works there that is hella cool and totally professional, wish I could remember his name, but that's it. I've had one of the guys make me push my own car to get it out of the driveway. Then when they towed my car from Modesto to San Jose, something on the road flew up and hit my car leaving damage to it. They claim they aren't responsible for it, but then why are they insured for situations like this? They originally told me to get an estimate, but when they heard that it would cost around 1,300 to get it fixed, they started acting like I was making everything up. They claimed that since my car was not new and already had some dings on other places of the car, (mind you no where near where the new damage was) that my claims were invalid. I am filing a complaint with the BBB since they were not willing to help out in any way. I had to get my battery replaced today, and AAA wanted me to go through them for it, I spent a little more money to go somewhere else to get just because I couldn't possibly give these people any of my money. read more

Mike needs to be hit by a tow truck. This place left me and my entire family stranded on the side of the highway for four hours. Every fifteen minutes they said it would be another 15 minutes. Well, sixteen 15 minute delays later they finally came. Mike smells awful, his truck looks awful. If there is anyway you can avoid this company do, if no other tows are available I'd rather sleep on the side of the highway next time. If mike called me for a tow, I'd tow his car off the highway and in to a lake, that's about it. The residents of Modesto, travelers of Hwy 99 and the entire world population would be better off if this business closed its doors for good and miked retired permanently from life. I have never before written a yelp review, and likely never will again, but this place is so horrible I was forced to try and protect future customers from this horrible scam of a tow company and it's horrific proprietor, Mike. read more