I randomly found this florist online as I wanted to buy a nice arrangement for my Niece's 18th…read morebirthday. We live in Los Angeles and she in VA Beach, so it was a leap of faith. Your online ordering service was our primary reason for choosing you, and it couldn't have been easier. You added a balloon (I don't recall that being part of the request) which was a brilliant touch. We will be sure to use this florist again!

Extremely rude staff. Never got to see their product and wouldn't ever deal with the business again…read moreafter my experience on the phone. In a day and age when I could choose to spend less money on overnight floral delivery from Amazon prime, on groupon, or have a coupon for pro flowers, I choose to spend my money at a local business to support them. I expect a minimum of manners and appreciation of my business. I found the opposite here. I called for a last minute order for Valentine's Day for my mother. It also happens to be the anniversary of my Father's death. I asked if they had an arrangement around $65. He said "not much for that price"... funny because their website has categories according to Price. Under 50, $50-$60, $60-$80. He suggested something and I agreed, gave him the address. When he realized it was a gated community, he said "you realize it's our busiest day and that a gate is going to slow my drivers down. TIME IS OF THE ESSENCE ma'am." At which point I realized that my $65 wasn't enough to please them or make their time worthy. I told him to "not worry about it as I don't feel my business is valued." At which point he hung up on me. Virginia Beach Florist at hilltop just received $125 of my business because their staff was incredibly accommodating, friendly and says they deal with this gated community on a regular basis. They will be getting my business and rave reviews. Thank you to them, and thank you to this business for dropping the ball to help me find a wonderful Florist for the future. I very rarely write bad reviews. I believe in positive feedback and I would have loved to speak with a manager but I was hung up on.

This is my second order from Ion Florist and Gifts. The bouquet is exactly as I hoped it would be!…read moreIt was very quickly delivered. It's always a challenge when you order flowers from 1000 miles away. I won't order from anywhere else in Chesapeake! Thank you!!

A few months (2), my dad transitioned and the funeral home shared this floral shop with us to order…read morethe arrangements. The customer service from the time we walked in and selected the floral arrangements leading up to the service was amazing. The floral arrangements were beautiful and met our expectations during one of the hardest moments of our lives. Thank you for your kindness and the lovely flowers and the ribbons. Everything was so nice. Everyone shared how beautiful the flowers were and this was one less thing to stress about. I don't have pictures but please trust my judgment.

Nice service and nobody was rude. But the pricing was a little steep. Small selection but…read moredefinitely high quality. But make sure you specify what you want. They messed up my boutonniere even when i specified something else.

Beautiful flower shop! Love the vibe and the assortment of flowers! The staff is so helpful and…read morefriendly! If you are looking for a florist look no further!!

I ordered flowers from California for a friend in Virginia, and the experience was amazing. The…read morebouquet was just as beautiful as the photos, and the ordering process was quick and easy. The staff on the phone were kind and very understanding. I'm so grateful they helped me send something special during a difficult time. Highly recommend!

Always excellent. Premium selection for 2026 Valentine's Day was perfect, and as advertised…read more Delivery was as requested. Great value for the special day. The only place we shop for a reason. Thanks!

I loved my Valentine bouquet!! Thank you so much! I'm excited to have a new floral shop in the…read moreneighborhood with such good service.

I'm from the DC area, but my grandmother passed away a couple of months ago and was laid to rest…read morenear her home in Portsmouth. I was put in charge of getting flowers for the viewing and the funeral, which was no easy task since my grandmother was a long-time member of various garden clubs and an avid gardener herself. I knew they had to be perfect, and I was skeptical about my chances for getting it right. Over the years, I had sent numerous bouquets and arrangements via internet order, only to show up myself a few days later and find that horrible flowers had been sent. This time, I decided to go, in person, to a local florist as soon as I got into town. My first stop was Hughes, a florist that has operated in the area for years and is about a 5 minute drive from where my grandmother lived. I was prepared to drive around town, though, if I had to. Anyway, I was there before they opened, and as soon I walked in, I was worried. It smelled a little smokey and some of the gifts sitting around the store looked like they had been sitting around for decades. But I pressed ahead, and I'm so glad I did. The staff was very friendly and helpful. I needed the flowers that afternoon, and they called their supplier to make sure everything I wanted - from a moss covered cross to bronzed calla lillies - was available. They promised to get all of the arrangements to the funeral home that afternoon in time for the viewing. I paid and left with my fingers crossed. When we arrived for the viewing, I am happy to say that the flowers were there and beyond beautiful. In fact, they were perfect. We received so many compliments, and I know my grandmother would have just loved them. So ... If you're about to place an internet order for flowers for any occasion, stop. Call a local florist if you can. And if the recipient is in Portsmouth or the Tidewater area of Virginia, call Hughes.

Thanks to you all and the generosity of friends, I received an exquisite arrangement today!read more

I went by the reviews and the results told me I made the right choice. Donna was very…read moreaccommodating, helpful and friendly. We had more money to spend than what was available on her website. She said she enjoys doing flowers for funeral homes and she did not disappoint. She made the arrangement larger with more of a floral selection than what was pictured, it turned out beautiful. Highly recommended.

I am from out of town and Mike at Family Choice recommended Colony Beach Florist…read more Donna was so helpful and friendly. She understood what I needed for a family funeral. She sent me a picture of the flowers before delivery and they were beautiful!!! Thank you Donna!!! Awesome floral bouquet!!!

Diane was very helpful in taking my order for my husband's funeral and church flowers for following…read moreSunday. I will certainly call her again as the flowers were beautiful for the funeral! Thank you Diane!!

My husband and I received an arrangement from my MIL for our anniversary in October. The flowers…read morewere so fresh and beautifully arranged! They also lasted much longer than many other arrangements I've received from some others in the past. The first few photos are from 10/4. The others are from 10/11 after some of the others had already opened up. It was a wonderful combination of the two and I appreciate the balance. The only 2 cons I know of with this experience: 1. My MIL purchased them online through a 3rd party site (she can't remember which) and apparently paid extra for them to be delivered before 1pm. They were delivered between 3 and 4 when we were gone. The delivery person did call us when we didn't answer the door and mentioned that ordering through that 3rd party site was sometimes problematic as in they didn't know of the early delivery option. Which leads me to... 2. If you look up Martin's Florist directly, there is no way to order online from them directly. The website doesn't even list bouquet options. Only the ability to ask for a quote and call to order. For someone like me who often shops for these things in the evening and wants a good idea of how a bouquet will look, this is off-putting. In fact, I found this out when I tried to order from them about a month later. Ultimately ended up ordering from another business online because of it. Overall, I do recommend this florist bc as far as flowers go I was very impressed.