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    Scentsuosity

    5.0 (7 reviews)

    By appointment only

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    Alexander Paul Institute of Hair Design

    Alexander Paul Institute of Hair Design

    4.1
    (17 reviews)
    69.2 mi
    $

    I just want to bring awareness to this situation and while it's not the biggest deal, it was…read moreinconvenient for me so I don't want it to happen to anyone else. I booked directly with a student over a month ago for a full highlight service and had the appointment confirmed by her. Leading up to the appointment I checked in with her asking for an estimate on how long my appointment would take. She responded with a time estimate and I responded back. That was our last interaction over text before my appointment. Fast forward to the day of my appointment I arrive and am being checked in by a front desk lady who asked for my name and who I was there to see. She was confused and told me that my name was not on the list for today. I told her who I booked with and that I confirmed this date with her around a month ago and even checked in with her this past week regarding the time it would take to get my hair done at my upcoming appointment. Then the front desk lady says that she was told (by someone idk who) that I called and canceled my appointment yesterday. I was then confused myself and told her that I had been planning to come today and didn't cancel with anyone. At this point in the conversation the stylist who was supposed to do my hair finally acknowledged me and came over to ask for my name. I told her my name and after about 30 seconds of her looking at her phone she said that "she mis scheduled me". I told her that I might be able to work around it and asked for when she put me down for. Ultimately the date she put me down for on her calendar was not going to work for me and neither her or the front desk lady offered to set up another appointment time with me. They were apologetic but also kind of dismissive about it. Im just left confused as to how the front desk lady said I called and cancelled my appointment but then the student who was supposed to do my hair said she mis scheduled me. Those two things don't align. Anyways. To anyone booking directly with a student at Alexander Paul, I would probably call the salon after booking through text message with your stylist to prevent any confusion and double check that you are in fact in their system for the date you have an appointment with them.

    I love coming to the Alexander Paul Institute of Hair Design. I have been here four times to have…read moremy hair cut and styled. This is a training school; instead of being a con, this is actually a pro. Because of that, the students (hairstylists) are working very hard; they are detail-oriented and careful. The lead instructor comes around afterward to "approve" the plan and then to "sign off" on the service before you leave and make any corrections, if necessary (though usually not). The staff are very friendly and they can sometimes get you in for an appointment same-day. One thing to note is that they do not take tips when you pay with card, so you have to Venmo your stylist instead. Highly recommend coming here if you live in the area.

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    Alexander Paul Institute of Hair Design
    Alexander Paul Institute of Hair Design

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    Aveda Institute Chapel Hill

    Aveda Institute Chapel Hill

    3.4
    (111 reviews)
    27.0 mi
    $$

    Notice: THEIR PRICES INCREASE EFFECTIVE MARCH 3rd…read more Unfortunately I came exactly on March 3rd and had my cost increased from time of appointment set up which I wish they would have been able to honor original booking prices. BUT Ruby got it GOING for me! Went blonde to brown/cool brown. She was very fast compared to some of my other visits although I did have to schedule way in advance for full color/ highlights. She was gentle and made sure I was comfortable- even offered me (for the first time being a customer) a complimentary neck/shoulder massage. May need to try and book her again before she graduates.

    I made an appointment for a haircut with a level 1 student. The institute is really nice inside,…read morelooks quite new. The music is quite loud and runs the gamut from Green Day to smooth jazz. I wish they'd turn it down as I had to scream pretty loudly to talk to my stylist. Here are the issues I noticed that are preventing me from going back: -My stylist was really nice, but never offered me any tea, which is a signature of Aveda salons and shops. The other customers around me all had tea. I ended up asking for some and they only give you a 2-3oz cup - not the stylist's fault, just seems like they could offer a full cup. -Again, stylist was very nice, but she never offered me any of the complimentary services such as shoulder massage, scalp massage, mini facial, etc. After the lady next to me (lol my mom, we booked our haircuts at the same time) was offered all of the services by her stylist, I ended up asking mine about it while she was shampooing my hair. She gave me both a mini facial and scalp massage which were lovely, just remember that they're very brief services, less than 5 min each. -Something I loved: The shampoo room has full tables allowing you to lay down at the wash bowl, which is awesome! They even provide cushions to place under your knees for back support. -This might just be my preference but I don't want to have a conversation when I'm getting my head massaged and a mini facial. I really wanted to sit quietly and relax but my stylist started asking where I was from, etc. -Ok, here's the biggest reason I wouldn't go back to a level 1 student. I asked for a very simple haircut, the same haircut normally takes my regular stylist less than 45 min, including shampooing and a blowout. My full appointment at Aveda from first discussing what I wanted to having the instructor sign off on it to shampooing and cutting and getting multiple checks from the instructor and having the instructor to fix some spots to finally getting my hair blow dried (which had to be sprayed down with water again bc it was nearly dry by the time she finished cutting) took over 3 hours!!! I live almost an hour away so I lost half the day to a simple haircut. Highly recommend bringing a snack along, btw. -If the appointment had stated it may take that long, I wouldn't have minded. But the appt lists the haircut time slot as an hour and 45 min. -The students aren't allowed to accept tips. That's not cool. Regardless of how long it took, I really wanted to make sure my stylist got *something* so I was bummed that I couldn't tip her at least a few bucks. -Be aware that your haircut is a learning experience for the student, which I'm totally cool with and was happy to help! But the instructors come by a LOT to check on how it's going and make sure you're happy and to provide any fixes. There are some long conversations around techniques and how the student should be cutting, etc. I didn't mind at all, but I did start to reach a point where I just wanted the instructor to finish my cut so I could go home. Bottom line, if you're on a tight budget and you have a ton of free time, this is a great option for you. I have medium length hair and it was $19. I'd be open to going back and working with a level 3 stylist as they're much more experienced. But the 3+ hour time for a simple trim was CRAZY. I'd gladly try the other services if I lived closer as the prices are really great. But again, I'd stick with the more experienced stylists.

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    Before long with 2-year-old blue dye
    Before long with 2-year-old blue dye
    Aveda Institute Chapel Hill
    Aveda Institute Chapel Hill

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    Scentsuosity - cosmetics - Updated July 2026

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