I have had my Windows for 26 years. and Mitch came out and…read morefixed a huge picture window in my living room and never charged me. When they say lifetime guarantee they really mean it. Thanks so much for saving me so much money

Had 11 windows replaced. The service was excellent from start to finish. Everyone with the company…read morewas attentive, helpful and friendly. The installation went smoothly even with the snow and ice on the ground. My new windows look great and the price was very reasonable. I would definitely recommend!

Smart Shield is the only company I will ever use for any service they offer. My only complaint is…read morethat I wish they did even more services because I trust them so much. I had a window issue in my new home that I couldn't find anyone to help with. I contacted multiple contractors and different companies and it was clear my business was never important - I'd get ghosted for appointments, took months to get quotes, and more. I finally found Smart Shield and was contacted almost immediately after requesting a callback. The owner, Bryan, was so incredibly kind, thorough, and knowledgeable. He helped customize a plan for our home based on what would remedy our current situation and prevent future issues. The process to get started was easy (and very digital which earns extra bonus points in my book) and it was a few weeks until installation. The installation went great and I've never had an issue with the windows. It went so well, that we had Smart Shield come back and put in new doors for us, more window replacements, and replace our siding. While that was a bigger job, the process was just as wonderful. The team at Smart Shield is HIGHLY communicative. The installation crew are all lovely, respectful, and masters of their craft. They have impeccable clean up after as well! They are my first call whenever we need something done and will continue to be the only company I recommend. Smart Shield treats you like a friend and not a sales target and their work is top notch quality. Don't bother going to any other company - but be sure to tell them I sent you :)

I used Smart Shield to replace all the windows in my 101 yr old house (23 windows total - basement,…read morefirst and second floors, and attic) as well as my front storm door. The windows and door all look great and are a huge improvement over what was there previously. Robert was incredibly helpful with figuring out what I needed and answering tons of questions for me (as I evaluated ten companies and rated them all to determine who was the best one for the job). Smart Shield came out on top and did a great job! The installation guys were all incredibly nice and polite, especially Steve and Jimmy who came back on Saturday to finish after storms on Friday kept them from completing the job that day. I am incredibly happy with my new windows which are all clear and open and shut so easily that I have to remind myself not to push them too hard. My neighbors were so impressed with the job they did (and my spreadsheet evaluation) that they hired Smart Shield to do their windows as well. I highly recommend these guys!

Had 5 windows installed in our south philly row home this fall. Great experience from start to…read morefinish. Nice people on the phone and they scheduled a person to come out and do an estimate very quickly. Paul was nice, patient with all my questions but during and after the appointment via email. He got me the estimate quickly and then came back out again to do exact measurements for the final estimate. Again, just very helpful throughout the process. Waiting for the windows took a while so I think we did end up waiting like 2-3 months between that visit and getting them installed which was the only negative of our experience. Installation team was fantastic. I think there were 3-4 people there. Ed was in charge. Just nice guys, we felt comfortable having them in the house. Cleaned up very well. Everything looks great and very professionally installed. Kept us updated with some random things they found (rotting wood) when reframing the windows. Again answered questions anytime we had them. On time both coming and leaving. Cost seems reasonable for what we got and from speaking with friends but I'm no window expert. Planning on having them come back out next year to finish the rest of the windows. Good experience overall.

Emerald Windows has done it again -- another round of high-fives to both Louie & Ameon! I knew a…read morewindows update to my home would be beneficial, but I underestimated the overall impact. It feels like a major home renovation. And in a lot of ways, it was -- the last three windows that Louie and Ameon expertly replaced for me turned out to be fully rotted around the frames, unbeknownst to me. As with the previous job, they handled everything with extreme care and attention to detail. The house was again spotless when they left. I felt like I was in great hands throughout. Cannot recommend Emerald more highly, but especially these two experts on their team!

Did a very good job on my siding. Spent more time than I expected! Would definite bring them back.read more

If you ever find yourself in the unfortunate position of needing to deal with your homeowners…read moreinsurance following a tree swiping the back of your house, let me give you some advice. Last March 2024, during an especially windy day a country club's tree came down and whacked the rear of my house, starting from the highest roof, ripping down wires and landed on my detached garage where it sat until PECO could make it safe. I initially gave the go ahead for my insurer, who I'll call SF, to send out a contractor to assess the damage. Well someone came out, slapped a tarp on the hole in the garage, but seemed dismissive of the house damage. And then I heard nothing for the longest time. So, getting concerned I called Impriano to get their opinion, as is my right, since I had a good experience with them 13 years ago with a new roof. Jack Impriano came out and did a very thorough inspection finding a lot more damage than SF's contractor did, including a split rafter in the garage roof. He looked at the plan for repair that the adjuster had drawn up finding it completely inadequate, so he drew up his own. He basically worked directly with the adjuster, all while updating me about what was going on. There were many problems such as the SF contractor sending the wrong information to SF that led them to believe the work was complete when nothing was repaired. The contractors invoice included pictures that wasn't even my property. Jack Impriano handled everything, everything is repaired/replaced, their crew came out in the most inhospitable weather and did an excellent job. You could tell how well done my 13 year old roof was when shingles were removed. It's amazing how nice our new roof and siding looks. It's peace of mind working with a company that takes pride in their work, and there's good reason they've been around for so long. I didn't realize they also handle windows which is on my to do list. I don't think I would trust anyone else. Thank you Jack and Ed and the rest of your hard working crew, including the office, you guys were great, can't thank you enough.

He came out quickly and completed project in a timely manner at a reasonable price. I would use…read morehim again.

Adams Siding & windows did our siding amazing work was done…read more it looks great ,they are absolutely the best good workmanship

First, I NEVER write reviews-had to make an exception. Energy Windows was simply amazing. Ian and…read moreRobin came to give me an estimate to replace 19 windows-no pressure, no games. They simply gave me their best price-and I didn't need to sign a contract on the spot to get the "best" price. They are an honest, meticulous family business who truly cares about their customer. They respect your time and your home-from taking off their shoes as they walked around getting their measurements, to the installers who cleaned up after they were done. Ian and dad, Robert, were quick to respond to any issues or concerns I may have had. They even went a step further. When the windows came in from the factory, they had to be up to Ian's tough standards. I had one window that didn't meet Ian's expectations and he sent it back and ordered a new one-that window never even made it my house. They stand behind their product-both during installation and after. As a single mom, I felt like I was getting the best product for the best price by a company that stands behind their product and their service. I highly recommend them for your window needs-you will not regret it. Thank you Ian, Robert and Robin!

What professional service, love my new WINDOWS, My Beautiful front New Door , House just went up…read morein value ! Thank you !!

The crew was neat and efficient. Cleaned up as they worked And respected our home. Everyone was…read morepolite and respectful.

Jim, Nick, Tim, and so many more. They were all great. Minus not being a Patriots fan but when they…read morecame and install my windows and door listening to country music, I knew I picked the right guys :-) Very professional, very friendly and very well communicated. They offer finance that was quick and painless! Next project guys, my back yard door please.

Invoice #11735 Team…read morehas been very professional. Fixed my sliding door and it's like new again. Reasonable price

Needed glass replaced on one side of a sliding patio door. The estimate was higher than the cost of…read morethe whole door.

Great fast service and communication Derek was responsive and understandable. Would use againread more

Very experienced professionals doing high quality work and cleaning up after completion. You can…read moretell that they know what they are doing by the questions they ask and what they inspect during their quote visit. great work, no surprises. I highly recommend DPG.

CONSUMER WARNING -- RESEARCH BEFORE HIRING THIS COMPANY IS…read moreOWNED BY L VINCENT LANE (license #Pa 129226), he previously was doing business under IVN Sound & Communication, LLC I hired IVN Sound & Communication, LLC for renovation work. The dispute went to binding arbitration through the American Arbitration Association (AAA). On January 20, 2023, the arbitrator ruled in my favor and issued an award of $36,868.31 against IVN Sound & Communication, LLC after finding that I had been overcharged and that work failed inspection by the City of Philadelphia. Case Number: 01-22-0003-3215 The arbitration findings included: * I paid $68,153.03 * Only $40,148.59 of work was deemed valid * Failed inspections by the City * Overpayment confirmed by the arbitrator The company was ordered to pay within 30 days. The judgment remains unpaid. I am not the only person who has reported problems with this operator. Others have left public complaints on consumer websites. I encourage anyone considering hiring to research reviews under the company name IVN Sound & Communication, LLC and the contractor's license number, PA 129226 before proceeding. Verify everything through court and arbitration records before you hire. furthermore, his assertion that I am a scam artist and tried to defraud Fannie Mae is unfounded and a defamatory statement, this is indicative of his lack of professionalism that I experienced.

Vincent did a great job and was very friendly the whole time. He was accommodating to my requests…read moreand seemed very knowledgeable about what he was working on and could answer all my questions.