We chose Pine Street for a full house remodel (replacing electric, plumbing, major structural…read morerevisions) of an historical home in the West Chester borough. Our primary objective was the highest quality work that would preserve the historical aspect of the home, but fully modernized and at the lowest reasonable cost. Nearly three years since we engaged them and we continue to feel like that was the best decision we could have possibly made. The essential things that made this experience wonderful for us, particularly as first-time home renovators, were the detailed planning and rigorous project management, the quality of craftsmanship and expert network, and the incredibly warm professionalism and care of the team. In sum, they delivered below our initial cost projections and ahead of time -- nearly the opposite of all the horror stories we've heard about some of the other crews. In the beginning, it was a very difficult decision to choose Pine Street. Their cost projections were higher than their competitors by A LOT. I nearly dismissed them because of it. But the level of detail and thoughtfulness in the bid really won me over. When I questioned competitors about some of the detail included in the PS bid, they would always respond that if that happened, they would need to increase costs, etc. It really made me worry about what final costs would eventually be and I ultimately chose PS for their transparency and integrity. Perhaps the best element of the entire project was the onsite project manager. This is a person who will be your main point of contact throughout, who will have all of the answers and will ultimately know your home better than you do. This is an enormous gift and a real relief in what would otherwise be a stressful time. Ours would call us proactively, make great suggestions and recommendations (things that you just don't know as you begin, but that are revealed as you get started). For example, he had a piece of reclaimed barn wood in his garage that he used as an accent piece in a stairwell or, in another case, was able to use parts of the existing rafters as trim in the bedroom. These little things feel brilliant when you're trying to preserve the feel of the home and keep costs low -- and these are simply things we never could have anticipated in the planning stage. This role in your remodel can really magnify the experience as a client. Another aspect to consider is that Pine Street has cultivated a network of people they trust over years of experience and working together. Every single person who came through our house was knowledgeable, respectful and responsive. The team would not have allowed it to be any other way. Further, at the end of the project, they gave us a portfolio of contact information for each person that had worked on the house, so if anything goes wrong or we need some additional work, we have a network of folks that know the house and that we know we can trust (and who, by the way, will be very quick to respond out of respect for their relationship with Pine Street). Finally, the part that is hardest to articulate, is the warm professionalism that the team brings. You'll feel it first with Brendon when you call with your first inquiry, but you'll leave feeling nearly astonished that the entire team carries it forward: problems will be addressed and solved before you even hear about them; the site will be clean at the end of every day without fail; the team will stop what they're doing when you enter to make sure you can see and understand the steps that are being taken (and they never got impatient with our very frequent visits). Again, all things we didn't know before we started but ended up defining the quality of our experience. It is an important decision to choose the right partner in these efforts. I can get easily stressed out by the volume of decisions that need to be made and was vigilant about costs and timing. The Pine Street team exceeded most of our expectations and left us knowing we made absolutely the right decision.

We had a very large scale renovation done by Pine Street that took about four months. They were…read morealways professional, provided great design advice along the way, and for the most part communicated well. This was a big project organizing lots of materials, people--including us, the clients and juggling unexpected structural issues, so of course there were a few minor hiccups along with way and the project took a bit longer than initially expected, but this was in part because of change orders we made. All in all, a great experience. This was our first renovation and it was as painless as you can get. We've been recommending Pine Street for the high quality, good design suggestions and smooth process.

RAM Cabinetry did an outstanding job with counter tops, back-splash and silencing my floor from…read morecourtesy of the original builder. The company was on time, on budget ( no surprises) and my kitchen looks great. I could not be happier. Their follow-up and attention to detail is worth five stars.

From the owner: Serving West Chester and surrounding areas since 1991, from design to the finished product, we…read morecreate custom cabinetry, countertops, and more. Stop in our beautiful show room to see some of our unique designs. We guarantee satisfaction from start to finish. Call us today for more information and schedule your appointment.

A Complete Tear Down and a Complete Transformation…read more This was my second project with Martin's Home Improvement and they exceeded my expectations AGAIN. This wasn't a simple remodel. My home is older, and once demolition began, it became clear that even the studs had to be removed. This turned into a complete tear down. Everything had to be rebuilt and re-leveled from the ground up. Watching the process, I truly realized how much structural knowledge and skill this project required. Tom literally rebuilt the space. He leveled everything properly and created a solid, beautiful foundation before a single finish went in. That alone gave me tremendous confidence. And then came the artistry. The floor-to-ceiling marbled porcelain tile is absolutely stunning. The tilers are true craftsmen -- their design, alignment, and placement are flawless. The shower is custom designed with a perfectly tiled floor, a coordinating niche backsplash, and a built-in seat that looks like it was meant to be there all along. The unique floating sink, elegant toilet, gorgeous lighting, perfectly matched mirror, and beautifully finished linen closet shelving all come together in a space that feels high-end, thoughtful, and completely custom. Tom needs to be cloned. His structural expertise, attention to detail, and vision are remarkable. Tom's craftsmanship is unmatched. This project could have been overwhelming given the age of my home and the scope of the rebuild -- but instead, it was handled with confidence, skill, and professionalism. All I can say is wow. Just wow. I would trust Martin's Home Improvement again without hesitation -- and clearly, I already have.

As a REALTOR, I have recommended Martin's company to many clients, all of whom have been pleased…read morewith the work.

Affordable, high quality work! If I had any critique it would be that they were more transparent…read moreabout deadlines, otherwise it was great working with them.

Hockessin Store is great! Both Michele and Allison provided personalized service. I never felt…read morerushed. They helped understand all choices and designs, which can be overwhelming. Michele provided great suggestions for design that I would not have thought of. I highly recommend.

We received very poor customer service from Sam and the owner, Mike. After multiple calls and…read moreemails to correct a mistake they made with our crown molding costing us over $2500, they have been unwilling to refund what I paid for the molding and insist on me buying more at cost ($1250) after I already paid them initially. There were also errors with an oak trim piece (3" wide instead of 5") for my range hood and incorrect drawer fronts on our island that do not match the other wall cabinets. The cabinet touch-up kit has items missing and an incorrect color touch up so I have no way to fill nail holes on the trim. They have said these were their errors and that they would re-order the pieces, but they have yet to do so. I would hesitate to trust them if you are considering doing a kitchen design as it is simply not worth the risk and months of delay due to missing/incorrect items. Please look at their reviews as most of the high rated reviews are made up profiles with one or only a handful of reviews. Buyer beware. [Update, I just noticed the owner posted a reply today stating they warned against this crown molding and that is simply not true, in fact, I wanted two-stage crown and they advised against it since I was going with 39" cabinets. He also states that he would still like to help complete the job to my liking and to call him, but I can assure you that we talked twice this week including yesterday afternoon and he refused to refund even just the cost of my crown molding unless I buy more from him. This is no longer an option as I have already spent hours making custom crown and getting paint matched for the trim. He said at the end of the call the "we're done" so not sure why he posted this today. We have not received the 5" oak trim board, missing touch-up items, or corrected drawer fronts. I even offered to keep the incorrect drawer fronts if he would refund the cost of my crown and he would not.]

M-Build did my entire flooring upstairs and a full bathroom renovation. They were very…read moreprofessional, they helped me make informed decisions, and were fully transparent through the entire project. They were quick, tidy, and the results were incredible. I am extremely happy with their work. I recommend them with 100% confidence that they will absolutely deliver.

Marc and team were great to work with for our detached garage. They were thorough and detail…read moreoriented throughout the process. They kept the site clean and let us know what to expect every few days. Would definitely work with them again.

This has been the best contracting business I have ever dealt with…read more They refinished our cabinets, redid island layout, updated drawer system and built additional custom cabinets to identically match our original profiles. Charles knows the business, detailed oriented, and cares what the customer wants. His team did exactly what they outlined, when they said they would. They beat our expectations. The bottom line is they produce a great product, on-time and at a reasonable price. You can't ask for anything more! If I could give them 6 stars I would

Cannot recommend In Place Cabinetry Finishes highly enough. For starters, they provide you a…read moreproject schedule early on that they strictly adhere to. Everyone involved in our project was extremely easy to deal with and very professional. Most importantly, when the project completed our kitchen looked amazing. However, as they strive for perfection, the owner came by a few days later and spent three hours perfecting every last detail. A special thanks to Charles, Brooke and Denise. If you're looking to redo your kitchen, look no further.