So glad i found him to keep my Steinway in shape. He was trained by s Senior Steinway Technican…read more He was awesome.

Excellent friendly service. Honored my schedule needs to be completed before the upcoming holiday…read more Called ahead to confirm and stayed in communication regarding road closure delay. He was professional and knowledgeable and took his time to ensure quality work. Was great to have a faith-based person in my home. Even my dog approved. Definitely will use again and recommend.

Becker's Piano Tuning is truly an exceptional business. My family piano had been essentially…read moreneglected for years until I had decided to get it tuned. It was out of tune, responded poorly to key contact, and was overall in a pretty bad shape. Discovering their business in Chesapeake was amazing news, and I was met with a quick response and prompt, flexible scheduling for a tuning in my own home. Both Michael and Kyle displayed patience, politeness, and colloquial professionalism upon arrival and during conducting their services. By each time they worked on my piano, it completely different and better every time. Their rates are fixed for the most part depending on what needs to be worked on, but all-in-all affordable for restoring the beautiful sounds of my formerly neglected instrument. Their business is definitely one that has your back! So much more to say, but I cannot forget to compliment Kyle's phenomenal playing!

If anyone is in need of a Piano Tuner/piano Repair man?! I have the best recommendation ever. He…read morefixed my Kawai baby grand after mice ate my Sostenuto pedal to a pile of sawdust, chewed the felt ribbon, devoured two hammers to the felt, and this thing was so out of tune all of the bats in the neighborhood were circling. BRILLIANT WORK! And a brilliant musician. I will definitely call Kyle again!

Excellent, friendly and knowledgeable service. I'm a repeat customer, and although I still shop…read morearound, I haven't been able to beat their prices. Recent purchase of a Yamaha P-225 keyboard was worth the trip to Williamsburg. Phil was more than helpful and accommodating, as usual, and bent over backward to make the transaction easy and convenient for us. Highly recommend. Paul T.

Phil responded quickly to a query about a Yamaha P-125 digital piano and was able to confirm that…read morethey has several in stock! (Which is amazing, in and of itself! It's hard to find them even through online vendors.) Their store was well configured to show off many acoustic and digital instruments. I was able to try a P-125 in the showroom and confirm that it was exactly what I was looking for. I also got to see several beautifully restored antique instruments on the showroom floor. I will definitely recommend them to anyone looking for a new or used piano.

Let me start this by saying the gentlemen that came and actually made the move happen seemed to be…read moregreat guys. A lamp was damaged in transit but the mover who did so told me immediately instead of hiding the issue. That showed integrity and as a customer I appreciate that. My problem with Expert Movers is there owner did not excel in customer service and the movers who were conducting the move did not seem very well educated on the business side of the company. The final price was about double what I was quoted out. I received a discounted rate because only two movers showed up that morning, but it also took them twice as long as they expected. Life happens, not upset about paying extra but the customer service is where the company failed big time. When I inquired about the broken lamp I was met with a combative response, telling me I should've read the contract better. I understand I signed on the dotted line but the way that was explained to me was poor and the combative tone of the owner explaining this to me was quite off. At the end of the day I could care less about a lamp, I could also care less about one mover not showing up, and I could even go as far to say I don't care about the price being double of that which I was quoted. My problem with this company is their poor customer service and aggressive tone. Since the last conversation (argument) with Kevin their owner I have not received any further communication. He said he was going to have the movers send me a copy of the contract, and then quickly hung up. I did receive a cell phone picture of the contract but have yet to hear from Kevin, the owner. I chose this company based on reviews, they were not the cheapest quote, and certainly not the cheapest final price. Business is more than signing the dotted line, business is about customer service of which this company struggles with. I hate to leave such a poor review, unfortunately the service was very poor. We all have bad days, and maybe that was what was happening. I hope the best for the company, and their staff.

The movers were great. They packed and moved a small house worth of furniture without damaging the…read moregoods. They charged a reasonable rate for an intrastate move. The movers were good natured and completed the job quickly. They did show up 1.5 hours late, but they ended up moving some furniture at our destination out of scope of the original estimate without complaint or extra charge.

He has a good reputation according to the credentials he lists, but he never responded to multiple…read morecalls made during August 2021, and there is no way to fill out a request online. Maybe he is out of business for the pandemic, but his website makes no mention of being closed, temporarily or otherwise.

Mike recently tuned and serviced my piano, after a relatively recent move to Richmond…read more Mike tuned the piano, restoring it to a condition it has not been in for a while. I have known many piano tuners over the years, and always found that the traditional tuners who start with a tuning fork (and Not an iPhone) are the best. Mike did a fantastic job, was on time and had very reasonable rates. Much better rates and service than my last three tuners. Mike is my tuner for as long as I am in Richmond! I highly recommend Mike for all piano work!

This man has tuned our piano 2 times now, should have been more often, our oversight!! He is…read moreexcellent, we highly recommend him. No reservations in the least. Exceptional.

We had a very good experience this week with Milton and his team at Marathon Moving Services! They…read morepacked us up one day and moved us the next. Milton originally came out to meet us and to provide an estimate, which we greatly appreciated, and it was right on-point at payment time. So important! The packing team was very good; they packed us up quickly and carefully. (While I'm still unpacking, all my breakables are so far in great shape!) They were friendly and professional. The next day, a different team handled the move and these guys worked so so hard! They were also very careful, efficient, and friendly, despite the very steep staircase in our condo. I honestly don't know how they did it. Overall, a very good experience with both teams! Thank you Milton and teams! Here's a pic of the moving team: Curtis, Kenny & Chuck, having just finished the job!

We used Marathon for an intercity move--Milton was great and the crew worked very hard. We were…read moregenerally pleased. The frustration came when wanting to file a claim for some damages that occurred. We kept being redirected to someone else in the office and phone calls were not returned. A bit of a let down in service at the end, unfortunately.

Was a great shop, it appears they are temporarily closed due to illness and subsequent death of the…read moreowner. This store has alway been a fabulous shop and I've bought one of my Taylor's there. I hope the owner's wife opens it back up.

Brought my Fender Starcaster in for a service and it was out with 10 mins. I appreciate the great…read morecustomer service will be coming back in the future!